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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Joana Marie Madarang

    Joana Marie Madarang

    Salesforce Administrator - Database Administrator

    Philippines - Tests: 1

    - Having more than 2 years in Cloud Computing in Salesforce.com. - Extensive experience in data migration and integration using Apex Data Loader and using Import Wizard. Knows how to import records, mass updates, upsert, mass deleting records without compromising salesforce data, export records and retrieve deleted records. - Knowledgeable in using excel. Can use excel to clean .csv prior to import.\ - Have knowledge in Change Sets deployment around Salesforce.com.  ADM201 Certified Administrator  ADM211 Certified Advanced Administrator  DEV401 Force.com Certified Developer

    $6.00 /hr
    0 hours
    0.00
  2. Paraloman Pulgo

    Paraloman Pulgo

    Certified Research Specialist - Tech and Start-ups

    Philippines - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    15,264 hours
    5.00
  3. Lady patricia R.

    Lady patricia R.

    VA | Web Researcher | Social Media Manager | Data Entry

    Philippines - Tests: 9

    With years of extensive background in admin support, I specialize in providing excellent administrative work, that includes email management, project management, calendar management, large & small business CRM management, data and file management, social media management, contact management, web research, data entry and email marketing. Whether you are starting a small business or an established business striving to keep everything organized, my expertise and skills in handling admin support can help you achieve your goals.

    $4.44 /hr
    4,665 hours
    4.64
  4. Marecris E.

    Marecris E.

    Exp TeleSales/Appt Setter/Lead Gen/Collections/Real Estate/Team Leader

    Philippines - Tests: 2

    11 YEARS of great experience and developed my skills in different fields of marketing. Inbound/Outbound Sales, Telemarketing (B2B & B2C), Real Estate, Excellent Appointment Setter, Lead Verification Specialist, Lead Generation, Customer Service, and Outbound Collection Specialist. College Degree Holder Bachelor of Arts Major in English I have worked as an AVP for a Business Process Outsourcing mainly dealing for collection services. I run operations with a tight monitor on targets, quality control and compliance. I coach agents in meeting optimum standards. I'm handling customer complaints withal my knowledge. Hard working and reliable with strict work ethics, pleasant voice with neutral accent. Proficient in Microsoft office especially EXCEL, etc. Excellent communication skills. Very fluent in English.

    $14.00 /hr
    5,722 hours
    4.26
  5. Elinor Guirre

    Elinor Guirre

    Fast, Accurate Data Entry Specialist and Virtual Assistant

    Philippines - Tests: 7 - Portfolio: 5

    As a Virtual Assistant, I focus on what you need for you to become a successful business owner. Your business is your life and my business is you. I am working as a Virtual Assistant for more than five years. I have rendered my services to my clients from United States, Australia and Europe I am versatile, resourceful, fast and yet accurate, motivated, aggressive leader who is committed to excellence in all that I do. I have a small office with computer, printer, scanner and VoIP (unlimited local and long distance anywhere in United States and Canada) I started doing online job, outsourced from an accounting firm in MA, USA, specifically in Quickbooks, data entries on AP's, AR's and later on reconciliations etc. I can withstand pressure and it brings out the best in me!

    Groups: BigCommerce

    $6.39 /hr
    8,025 hours
    4.92
  6. RAYNARD JOSEPH PADUA

    RAYNARD JOSEPH PADUA

    Your Content Hero. Human. Not Mutant. But Absolutely Extraordinary.

    Philippines - Tests: 10 - Portfolio: 7

    With an endless sea of freelance writers and virtual assistants in this bit you're probably wondering which proposals to review for the position you want to fill. I'd like to take this opportunity to let you know that if it's exquisite assistance and ingenious, unparalleled virtual solutions that you are in search of to reach your success targets, you're looking right at it. Coming up with ingenious online services and solutions for individuals and companies is what I specialise in. I give my clients a sharper edge to what their businesses need to bring across to their customers and millions of other people seeking their product and service offerings. I straighten out the sketchy, put a hinge on the dull ends, and get rid of the unnecessary. HOW DO I DESCRIBE THE SERVICES I OFFER Core Website Content and Other Written Solutions - I can bring you unprecedented and exciting pieces that rouse the interest of your audience.To describe the kind of writing that I do, my style has never been artificially designed to impress. I follow the three Cs to effective writing in order to earn my clients' respect and confidence. I work hard to keep my pieces CONCISE, COHERENT and CONCRETE. This allows me to ensure that the quality of work I do is a mile ahead of what my clients expect to see. A lot of freelance writers these days take on projects they've got no genuine interest in, thus forcing them to beat around the bush in most of their written work - compromising the quality of work they deliver. Training & Development - From online training channels to onsite facilitation of training modules, I can assure you that you'll not just be able to see a seamless transfer of knowledge and skills, but also a motivated willingness of the trainees to practice what they have learnt and work for the best interest of your business. MY KEY PERFORMANCE INDICATORS My objective is to bring a satisfactory job to my client's table. To be able to hit this target I keep with me several points that I reckon essential to getting the job done. As I look to develop a trusted partnership with my clients instead of merely completing a transaction, I exert effort to have a definitive purpose of the project they have in mind. Whether they ask me to write a set of articles for them, handle their training requirements, or be their reliable customer service representative, I put emphasis on bringing our targets to the table to find out where we all would like to be at in the process. I dedicate my expertise into fulfilling very responsibility assigned to me and make sure I understand every aspect of the job. I am keen to find out where I will be strongest at and determine ways to overcome possible challenges that may keep me from delivering. This allows me to address issues and focus better on achieving the project's purpose more. WHAT ELSE CAN I DO? While WRITING has been a solid niche for me, I also offer various forms of online solutions that I am certain to help contribute value to your drive towards boosting your business' online presence. Apart from content creation and development, I am highly adept in managing and collaborating with a team towards the fulfillment of an exquisite project. My experience as a trainer and a senior staff in my previous jobs has allowed me to explore these abilities to the fullest and has never failed me bring in what's best. I offer training solutions and facilitation through online channels, too, focusing on customer focused communication skills and interpersonal abilities - to ensure that your business stays on top in terms of CUSTOMER SATISFACTION. I am also adept in Social Media Management and creating mind maps and workflows (online marketing guide, campaigns and nurture process, etc.) that guarantee unparalleled success and sustainable development for your business. With these equally exceptional skills, your business may not need to anticipate a financial overhead by having to look for a different person to do the job, outside content writing. MY COMMITMENT TO BRING A SUCCESSFUL CONCLUSION TO THE GRIND I wish to deliver a nonpareil level of professionalism to my job. Exceeding my clients' expectations makes me work with such efficiency under pressure - and with minimal supervision. I personally look to inspect the quality of my work by going over the things I have completed so far based on a timeline, and over a particular quality standard. If there was something that did not work well, which rarely happened, I have been known to immediately get in touch with my client to inform them that I am working on an alternative to make sure that no business is disrupted. More importantly, I take with me a serious commitment to my own standards, going usually beyond what other business solutions consultants and writers are willing to provide.

    $11.11 /hr
    1,713 hours
    5.00
  7. Shaimaa Ali

    Shaimaa Ali

    Translator\Data Entry Specialist, proofreader

    Egypt - Tests: 7 - Portfolio: 1

    Seeking a translator job or customer service I have been working as professional translator in Arex company for training and consultancy . I have done a lot of free lancing plus i finished a diploma in American University of Egypt for Translation Arabic>English , English >Arabic Graduated from faculty of arts, department of Journalism , Major (English). Call Center Experience: I have worked in Cisco Customer service for the past 4 years as an agent then was promoted to a team lead after 8 month only, Also worked for xbox customer support for 2 year. Worked for IBM for 1 year

    $6.22 /hr
    24 hours
    4.54
  8. Evelyn A.

    Evelyn A.

    Bookkeeper/MYOB/Quickbooks/Peachtree/UBS Accounting/Sage ACT Premium

    Philippines - Tests: 6 - Portfolio: 6

    Bookkeeper by profession, armed with vast experiences on handling finance matters is seeking opportunities to expand career by assisting businesses remotely fulfil their bookkeeping needs. With solid 15 years background in accounting, administration, supervisory and office management. Skills include Accounting, Bookkeeping, Data entry, Accounts Receivable, Accounts Payable, Accounts/Bank Reconciliation and Auditing. I am competently qualified and superbly experienced with accounting platforms such as MYOB, Quick books, Peach tree and UBS accounting. I am also experienced in invoicing clients on their preferred portals such as Ariba, Tungsten (formerly ob10) and others. I am also proficient in using CRM soft wares such as Sage ACT Premium and FileMaker Pro.

    $11.11 /hr
    455 hours
    4.85
  9. Glenda Stamatelos

    Glenda Stamatelos

    Customer Service, Telephone support. live chat, Telemarketing

    South Africa - Tests: 10 - Portfolio: 6

    I have an absolute passion for excellent Client Service. It gives me great satisfaction to be able to assist someone, and to know that when they put the phone, down they are happy. I have been in the client Service industry for over 20 years. I started as a telemarketer and progressed toward management and then to National Telemarketing Manager for a stock market training company.I managed 6 different telemarketing call Centers nationally in South Africa for them. I also served as a client Service Supervisor for a medical aid company for 2 years I have client service experience in a variety of industries: Training, Recruitment, medical, marketing. e-commerce. I have experience with a wide variety of CRM packages. I have worked with Salesforce, Zoho, Infusionsoft and a few others. I have worked with happyfox ticketing and live-chat snapengage. I was the administrator as well as the manager for this live chat. I took a break from call centers and client services when my twins were born. But the passion never ended. When the boys were 2 I started my own magazine with a monthly distribution of 20 000 copies. The magazine still exists. I sold it , You can view it here: www.momandi.co.za I have a passion for awesome customer service. I am the best at what I do. I am motivated to give my best at all times. Being in the Virtual environment has permitted me to work in places that were previously unattainable to me. I have worked as a virtual assistant in the UK, USA, AU. Sometimes in all three countries on the same day! Absolutely amazing.

    Groups: Pro Customer Service

    $15.00 /hr
    421 hours
    4.62
  10. Nico T.

    Nico T.

    Team Leader & Quality Analyst Specializing in Amazon and Ebay support

    Philippines - Tests: 6 - Portfolio: 3

    _________________________________________________________________________________ My 4 years of experience working in a Call Center plus another 2 years working remotely has taught me how to meet and exceed each customer's expectations with service that sells! In today's customer service oriented society, timely, friendly and proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. I am looking to bring my well-honed public relations and client-focused interpersonal communication skills internally to help position companies for better exposure and greater marketability. Its a task that I have performed with success many times. ________________________________________________________________________________

    Groups: Pro Customer Service

    $11.11 /hr
    2,673 hours
    5.00