Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
Clear all filters
  1. Lefza K.

    Lefza K.

    Web Scraper / Python Developer

    Algeria

    I'm an Expert, Honest, Sincere and Responsible worker as I'm taking my work like my Responsibility. * I Provides Quickly And Perfect Results. * Works Tireless For 10 Hours Straight Daily * I'm Professional Minded & Available In 40 Hours Per Week * I'm Flexible With Hard Work. * I Can Work Faster With Accuracy.

    $12.00 /hr
    10 hours
    4.96
  2. Crystal O.

    Crystal O.

    Experienced and Efficient Assistant

    United States - Portfolio: 8

    I offer C-Level support with an efficient work style that is accurate and collaborative. I have worked as an Executive Assistant, Sales Manager, and Event Coordinator for years. I have experience in both non-profit and corporate settings. Experience in Microsoft Office applications and have advance knowledge of Word and Excel. Data entry and organizing files and data base management have been a large part of my work experience along with event planning and sales. Events have ranged from 5 person meetings to 1000+ multi-day conventions. 5 years Event Coordination (100+ Events) 4 years C-Level support 4 years Sales

    $10.00 /hr
    4 hours
    5.00
  3. Amna E.

    Amna E.

    Desktop Application Developer, Database Developer

    Pakistan - Tests: 4 - Portfolio: 3

    pk.linkedin.com/in/amnaelahi/ I'm passionate about a lot of things, and coding is certainly one of them. I am a software developer and absolutely love it. I love that I get to create things by using my skill set. My passion for technology and creation has been an accelerating factor in my life in the last few years. I always had opinions on technology, but I often kept them to myself. I would always think how could I make X app better, or Y tool auto-magically do something so I did not have to ever again. I got to a point where I got tired of creating just another database for customers requirements. I got tired of banging out another web app. I always felt restricted, I wanted to break out, I felt frustrated that we weren't trying to amp up the level of our products. I wanted to do more. This is when the hunger started. I’m not exactly sure what words I would use to explain it, but it was the beginning of what has become to be the never ending appetite for creation. I began spending evenings rewriting products on my own time. This is my attempt at putting my passion into words.

    $20.00 /hr
    33 hours
    0.00
  4. Joelbert Ligaya

    Joelbert Ligaya

    Experienced Service Desk/Help Desk/Technical Support

    Philippines - Tests: 4

    As a Service Desk personnel, I am the first point of contact in any issues that arise in the company. Must resolve the problem within the shortest possible time to prevent delay in company operation and to treat every problem with urgency and accuracy. I have been working with computer since 2003 up to now from various institutions and company as well as personal computer, I handle hardware and software installations, account set-up, email configuration, network connectivity starting from cabling to configurations, remote desktop applications, data back-up and restoration, desktop imaging/cloning and any other related work that may assigned from time to time. Recently, I passed National Certification 2 in Computer Hardware Servicing from a trusted institution to be added on my achievement and qualification in my career of choice.

    $5.56 /hr
    0 hours
    0.00
  5. Nina Marie Fredriksen

    Nina Marie Fredriksen

    Freelancer with a call center experience

    Philippines

    To be an Employee with a strong interpersonal and organizational skills and a keen ability to multitask a variety of challenges and responsibilities with a challenging position which will allow me to further utilize my existing skills and enable to acquire new abilities. SUMMARY OF QUALIFICATIONS: More than 3 (three) years of extensive customer services experience. Strong ability to lead and train staff Excellent ability to gather, analyze and generate reports. Remarkable ability to communicate effectively Exceptional record maintenance skills. Deep ability to compile information and prepare reports. Excellent coordinating skills. Immense ability to schedule appointments and maintain calendars. Profound ability to transcribe and recorded data’s. Excellent ability to make administrative decisions and judgments. Strong ability to compose and edit already written materials.

    $4.44 /hr
    1 hours
    0.00
  6. Richard F.

    Richard F. Agency Contractor

    IT Technical Support, Customer Service

    Philippines - Tests: 5

    My experience over the last few years setting up Database and Networking Systems for companies that require business IT solutions, has enabled me to acquire the knowledge and skills I'm making better judgement for critical situations. Especially when dealing with System Maintenance, Data Security, Incident Management, and even with hardware and software solutions. My beginnings with the IT industry, having gone through with hardware repair and software installations, served as a strong foundation for what I have become now.

    Associated with: GS Outsourcing Solutions

    $3.33 /hr
    592 hours
    0.00
  7. Amit Mehta

    Amit Mehta Agency Contractor

    SIMPLY GET EVERYTHING DONE...

    India - Portfolio: 5

    TaskMe is one of the fastest growing virtual assistant firm, specializes in administrative and business support services for the entrepreneurs, busy executives, associations, organizations and businesses worldwide. Our highly qualified, well educated, versatile team is ready to meet your every outsourcing need. Including: Data Entry, Lead Generation, Research Services, Administration and Secretarial Services, Social Media Management, Customer Support, Web Design, Bookkeeping and more. Our VA team has a passion to support you in utilizing your time and resources more effectively by providing the virtual assistance that you need - when you need it. We maintain the highest standards of authentic service through our grounded principles of professional integrity, moral and ethical values. We enable our clients to focus on their core competencies by performing administrative and back-office functions with proficiency, professionalism and pride.

    Associated with: Task Me

    $6.00 /hr
    0 hours
    0.00
  8. Vincent H.

    Apple Certified Technical Support

    United States - Tests: 3

    - Provide technical support and customer services via phone and/or email. - Perform a broad range of work which can be routine or non-routine within a variety of services, technologies and environment (Mac OS X, Windows XP, 7, 8, multiple Linux and Unix distributions). - Troubleshoot and resolve software and hardware problems on behalf of end users. - Provide wired and wireless problem solving for local and remote end users. - Performs new hardware and software installation or upgrade. - Familiar with Team Viewer and GotoMeeting. - Building, re-configuring, maintaining and repairing Apple (80%), Windows and Linux (20%) on desktop and laptop. - Perform changes to equipment (monitor, peripherals and etc) and application installation, configuration and upgrades. - Troubleshoot computer,software, network connection and create presentation using Excel & PowerPoint. - Build, repair, upgrade computer system. - Customer service. - Filing personal tax.

    $7.00 /hr
    0 hours
    0.00
  9. Jherico Cruz

    Jherico Cruz

    Experienced Customer Service and Data Entry Specialist. A Team Player.

    Philippines - Tests: 12

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. I believe that every problem has a solution, you just have to know the proper formula on how to derive with the right solution. For me, it is always better to WORK SMART than to WORK HARD.

    $3.33 /hr
    4,823 hours
    5.00
  10. Julius D.

    Julius D.

    Email and Chat Support Agent

    Philippines - Tests: 13

    An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

    $5.56 /hr
    5,081 hours
    5.00