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Online Community Management Job Cost Overview

Typical total cost of Upwork Online Community Management projects based on completed and fixed-price jobs.

Upwork Online Community Management Jobs Completed Quarterly

On average, 43 Online Community Management projects are completed every quarter on Upwork.

43

Time to Complete Upwork Online Community Management Jobs

Time needed to complete a Online Community Management project on Upwork.

Average Online Community Management Freelancer Feedback Score

Online Community Management Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Michelle Decker

    Michelle Decker

    Customer Experience/Support Director

    United States - Tests: 9

    *Please see me featured in the Upwork, Happy Customers, Successful Companies ebook, on page 19: https://pages.upwork.com/rs/elance/images/Happy-Customers-Succesful-Companies-Ebook.pdf?mkt_tok=3RkMMJWWfF9wsRokuKjAZKXonjHpfsX%2F6%2BgrW6%2BwlMI%2F0ER3fOvrPUfGjI4ATsZgI%2BSLDwEYGJlv6SgFT7HNMbJr1rgOUhM%3D With nearly 15 combined years of experience in customer support, recruiting and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures that I have the opportunity to be a part of, with the motto that, if I don't immediately possess the right answer, I have the resources to find it. As a naturally empathetic person with a solutions-oriented attitude, I am able to relate to both customers and team members alike, allowing them to feel comfortable and understood, and to address any concerns with the best possible resolution for all parties involved. I am known for my exemplary work ethics and dedication, insightful perspectives, superior communication strategies, keen eye for trends and details, and excellence in customer care. I am proficient in all Microsoft applications, Zendesk, Mailchimp, and a variety of other applications, and as a rapid and self-led learner, am able to efficiently learn new systems with minimal instruction. In addition, I consider myself an expert in building and maintaining healthy business relationships and an all around operations support expert! Allow me to make your business my biggest passion!

    Groups: Pro Customer Service

    $25.56 /hr
    6,018 hours
    5.00
  2. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,855 hours
    5.00
  3. Laurence dan B.

    Laurence dan B. Agency Contractor

    Email Handling,Customer Service, collections, mangement, training,

    Philippines - Tests: 5

    I have been in customer service for 10 years. I started in 2002 and my experience, played a vital role on my goal. I was a part of the Training team, a Manager and a Customer Support Representatve. I understand the vital role of training the agents in any operations of a business. This is what I have taken part in the years I have been in the business. To know what you can about what you support and to always go an extra mile for the customer.

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    722 hours
    4.60
  4. Ben Wilson

    Games Journalist / Forum Moderator

    United Kingdom - Tests: 8

    I am looking for longterm, part time work, ideally in a content moderation role. I enjoy interacting in online communities and am able to put personal feelings aside when needed to settle arguments between members. I have forum moderation experience with ProBoards.com, as well as on forums on my own, and have run the shoutbox website SayBox since 2003. Currently I work as a freelance games journalist for Jay Is Games, reviewing and writing strategy guides for casual games. I am open to similar work. Offline, my past work experience includes customer service and shop management. I ran a seasonal charity shop for 3 years and duties included everything from training volunteers and banking daily takings, to manning the til myself where other staff were unavailable. Outside of work, I enjoy programming, soccer, and videogames. Longterm injuries have gradually limited my sports participation, and for this reason I spend a lot of time online. I am available for work at any hour and will happily take on shifts at times many people won't consider.

    $10.56 /hr
    1,788 hours
    5.00
  5. Angelo S.

    Angelo S.

    Web Marketing, Social Media Strategy and Translation

    Italy - Tests: 21

    I am an enthusiastic person with a passion for Digital Marketing at all levels. I easily become immersed in my projects, and love to learn. I don't work for the sole purpose of working. Instead, I consider my work an investment and a personal opportunity for growth. I have almost 10 years of experience in online advertising. I have run multiple PPC, SEO, Social Media, etc. campaigns for small to medium-large businesses. What I can do for your business? Please see below: * Managing the creation of a new Website or the up-to-date implementation/optimization of an existing one. * Evaluating customer research, market conditions and competitor data. * Review new technologies and keep the company at the forefront of developments in digital marketing. * Tracking conversion rates and making improvements to the website and client projects. * Developing and managing Digital Marketing campaigns * Utilizing a range of Digital Marketing techniques including paid search, SEO and PPC. * Execution of Search Engine Optimization on a continuous basis * Execution of Social Media Marketing efforts (Facebook, Twitter, Linkedin, Pinterest, Instagram etc.) * Creation and execution of SMS and Email based marketing campaigns. * Devising strategies to drive online traffic to the company website and client project. * Overseeing the Social Media Strategy for the company and clients. * Managing Online Brand and Product Campaigns to raise Brand Awareness. * Responsibility for planning and budgetary control of all Digital Marketing I'm also a Certified Professional Translator for the following language pairs: *) DE>IT (German > Italian) *) EN>IT (English > Italian) I have a basic knowledge of Spanish and French. I have co-founded (start-up) and co-directed my own Web Agency specialized in Web Marketing and Social Media Strategy from 2008 to 2013. Form 2013 I work as Freelance Web Marketing and Social Media Strategy Consultant. Certified competences: * Advanced Online Marketing * SEO: Keyword Strategy * Social Media Strategy

    $17.78 /hr
    3,133 hours
    5.00
  6. Alicia Roose

    Alicia Roose

    Experienced Web Research , Creative Writer, Out of the Box Thinker

    United States - Tests: 4

    I am a strong leader and work well independently. I have done hours of research for professors, others and myself. I have a PhD in Behavioral Psychology, a Masters in Cognitive Psychology, B.A. in Cognitive Theory, and duel A.A. in Psychology and American Sign Language. I love learning new information and can be relentless in tracking facts down. I have Multiple Sclerosis which has stopped me from working in a traditional setting. My mind is active and I have mobility just not enough to be on my feet for 8 hours. I can do whatever I set my mind to. I have been a pioneer and director of a christian school,worked with kids no one said could make it, worked with the disabled, and written christian education curriculum. What you need done I can get done in a timely manor with the quality you need. If it is an a.s.a.p. job that is what I thrive on. I can help you succeed.

    $12.00 /hr
    17 hours
    5.00
  7. Kale Nostrand

    Kale Nostrand

    Freelance SEO/SEM * Webmaster * Account Manager * Data Analyst

    United States - Tests: 2

    Multifaceted, efficient & reliable manager of projects, accounts and escalations with extraordinary interactive people skills, intuitive customer service and 100% resolution via management or coordinator roles across consumer and B2B entities. Cultivate, fortify and validate multiple technical skills including SEO, SEM, webmaster, web analytics, data analysis and a wide range of technical support topics. Consistently and creatively, execute strong leadership abilities within diverse groups as well as facilitate all affairs cross-functionally & cohesively.

    $27.78 /hr
    120 hours
    4.85
  8. Daniel Bengtsson

    Daniel Bengtsson

    Seeking new opportunities

    Sweden - Tests: 3 - Portfolio: 2

    Dedicated and results driven with work experience from several countries and industries, seeking opportunities related to writing, translation, editing and web research. Skillful writer, attentive to details. Technically proficient and time efficient. Previous experience of contributing reviews, interviews/features, news stories and biographies to different medias. Launching and maintaining the online presence for a couple of organisations and artists on the Internet.

    $22.00 /hr
    1,895 hours
    5.00
  9. David B.

    David B.

    Expert Social Media Manager

    Ghana - Tests: 8 - Portfolio: 4

    I am David, an experience freelancer with over 6 years of offering freelancing services to clients all over the world. I have been on Upwork since June 2012 and have worked on over 25 projects. I am graduate with Bsc Banking and Finance Degree from the University of Ghana Business School. I am also currently taking the ACCA qualification to become a Certified Chartered Accountant. My Key Skills are, Social Media Marketing, Accounting/Bookkeeping, Finance, Web Research, Data Entry among other Administrative Support Duties. I am here to help. Thanks David

    $5.56 /hr
    361 hours
    4.71