SaaS Freelancers

Browse SaaS job posts for project examples or post your job on Upwork for free!

SaaS Job Cost Overview

Typical total cost of Upwork SaaS projects based on completed and fixed-price jobs.

Upwork SaaS Jobs Completed Quarterly

On average, 27 SaaS projects are completed every quarter on Upwork.

27

Time to Complete Upwork SaaS Jobs

Time needed to complete a SaaS project on Upwork.

Average SaaS Freelancer Feedback Score

SaaS Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: May 1, 2015
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  1. Peggy S.

    Peggy S.

    Support Master/Leader. Workaholic. Walking Dead Aficionado.

    United States - Last active: 1 day ago - Tests: 6

    www.linkedin.com/in/angiesmithsc/ I have spent the last few years supporting start-ups and SaaS companies in Silicon Valley like Pbworks (since 2008) and Recurly (since 2011) I have the highest satisfaction rates and lowest response times of any of my peers. I have the ability to quickly assess whether an issue is urgent and requires immediate escalation or if further troubleshooting will provide an easy solution. I have nearly a decade of experience offering unmatched support for companies, from small start-ups to fortune 500 businesses. I have used tools such as salesforce, livechat, zendesk, gotomeeting, and google hangouts to provide support. I am hard working, motivated, honest, dependable, creative, precise, detail oriented and above all else committed to customer satisfaction. I don't cut corners, I don't give the run around, I am in it to get results and make customers happy.

    $31.74 /hr
    956 hours
    4.98
  2. Shannon Harris

    Shannon Harris

    Experienced Software Specialist

    United States - Last active: 10/13/2014 - Tests: 9

    I have spent the last 10 years in the Online Education space and love it. I started at the help desk where I worked all day with strictly end-users who needed both product support and technical support. I then moved into high level teams where I became familiar with system architecture, software as a service, web-based application development and support. I have trained and developed training materials as well as knowledgebase articles related to various problems and issues found in the software I worked with.

    $17.78 /hr
    7 hours
    4.99
  3. Kale Nostrand

    Kale Nostrand

    Freelance SEO/SEM * Webmaster * Account Manager * Data Analyst

    United States - Last active: 07/12/2014 - Tests: 2

    Multifaceted, efficient & reliable manager of projects, accounts and escalations with extraordinary interactive people skills, intuitive customer service and 100% resolution via management or coordinator roles across consumer and B2B entities. Cultivate, fortify and validate multiple technical skills including SEO, SEM, webmaster, web analytics, data analysis and a wide range of technical support topics. Consistently and creatively, execute strong leadership abilities within diverse groups as well as facilitate all affairs cross-functionally & cohesively.

    $27.78 /hr
    118 hours
    4.85
  4. Gaebriel P.

    Gaebriel P. Agency Contractor

    Project-Manager for Telemarketing, Sales, Lead-Generation, Research

    Philippines - Last active: 12/08/2012 - Tests: 18 - Portfolio: 10

    Over the last few years, Ive been managing teams from the call center industry and here on Odesk. One of my main goals is to help provide cost-effective solutions for you or your business. I am an expert on Microsoft-Excel, Microsoft-Office, Zoho, Google-Analytics, 1ShoppingCart, Office AutoPilot, Aweber, iContact, Constant Contact, Five9, MarketDialer, Basecamp, Google-docs, Google-Apps, CRM, PMs, dialers, and proficiency with Wordpress, process planning/documentation, remote desktop support, operations-management, project-management, marketing strategies, etc. I have more than 10 years total of customer-service, customer-support, telemarketing, account-management, appointment-setting, lead-generation, research, data-entry, sales and technical-support expertise which will be very helpful to accomplish your objectives with excellent results.

    Groups: AWeber, Central Desktop...

    Associated with: Telemarketer Group Manila™

    $11.11 /hr
    3,748 hours
    4.77
  5. Avdhesh Jhawar

    Avdhesh Jhawar Agency Contractor

    Test Lead @ Genesis Technologies

    India - Last active: 22 hours ago - Tests: 6 - Portfolio: 11

    To deliver high quality software which meets user implicit & explicit requirements by employing preventive methods. I have opted software testing as my career not because I got opportunity to work but I am in software testing because I believe Software Testing as "Destructive Creation" and I enjoy finding issues by hook or by crook. I am not only a tester who can do just some testing work and report issues, I can also help you in process initiation, automation tool selection, QA documentation such as help documents, test plan, knowledge transfer doc, training material. I have worked on application based on several domain and technology such as Healthcare, e-commerce, e-learning etc. "Has a attitude of 'test to break", "diplomatic attitude when communicating with co-workers and developer", "Ability to think as end user/customer perspective", " Judgment skills are needed to assess high-risk areas first" and last but not the least "A strong desire for quality, and an attention to detail." are the qualities of good software tester. So if you are looking for above abilities and qualifications then I can ensure you that I best fit in to your alley

    Associated with: Genesis Technologies, Genesis

    $8.89 /hr
    2,358 hours
    4.62
  6. Jaganathan V.

    Jaganathan V. Agency Contractor

    Big Data/Hadoop Consultant with 8 years of Experience

    India - Last active: 28 days ago - Tests: 2

    Senior Technologist with strong business acumen and technical experience in Big Data space. Results oriented, decisive leader in Big Data space that combines an entrepreneurial spirit with corporate-refined execution in Big Data strategy, Big Data consulting, implementations, CoE setup, architecture, pre-sales and revenue optimization. Adept strategic partnerships builder across technical and global businesses for Fortune 500 customers. Areas of expertise include: ~ Hadoop Administration, development ~ NoSQL and Real time Analytics ~ Big Data/Hadoop solution Architecture, Design & Development ~ Social Media, Community & Viral Marketing ~ Business Development, Global Scale ~ Big Data strategy ~ Expertise on Big Data Algorithms & Python/R Development Specialties: ~ Business Development, ~ Business Strategy Consulting, ~ Planning & Operations in Big Data space, ~ Business Development, ~ Big Data Architecture, ~ Big Data/Hadoop implementations, ~ Hadoop Administrator, ~ NoSQL –MongoDB/HBase/Cassandra, ~ EDW, ~ RFP/RFI/Defence proposal, ~ Big Data strategy budgeting.

    Associated with: Variance InfoTech

    $25.00 /hr
    0 hours
    0.00
  7. Allen Smith

    Allen Smith

    Sales and Marketing Expert with Salesforce Experience

    United States - Last active: 10/28/2014

    Dedicated sales and marketing specialist with over 5 years experience specializing in lead generation, social media marketing, and customer support. I am goal oriented with a self start mentality that wants to help you grow your business. I have experience living and working abroad along with building websites using wordpress. Let me go to work for you!!

    $11.50 /hr
    0 hours
    0.00
  8. Andrew Cox

    Andrew Cox

    Customer Success Manager

    United Kingdom - Last active: 01/06/2014 - Tests: 5

    In the startup world, SME's often get caught up in developing their product too quickly, and tend to forget about other important aspects of starting up; Accessibility, Usability, Support. My aim, as a startup and tech enthusiast is to develop SME's in the areas outlined above. By learning about customer needs and working closely with them, I help SME's in the right direction. With over 5 years in customer service experience, I have developed a deep understand of how customers think and react when using SaaS Apps. By having this knowledge, I am able to bring valuable insights to any development team by identifying barriers to entry which impact retention and churn rates.

    $10.00 /hr
    0 hours
    0.00
  9. Oana S.

    Oana S.

    CRM OnDemand Technical Analyst

    Romania - Last active: 11/26/2014 - Tests: 3

    I have a 7 years experience in the Customer Support/Technical Support line of business, from which more than 6 years with Oracle Co. I am fluent in English and Italian. Having a multicultural background and dealing with customers, partners and employees from around the world I created a stress free environment where I can work by myself as well as in large teams.

    $10.00 /hr
    0 hours
    0.00
  10. Catherine Pine

    Catherine Pine

    Seasoned Sales/Customer Service Professional

    United States - Last active: 08/07/2014 - Tests: 1

    I am a seasoned B2B sales/customer service professional with a proven track record spanning 20+ years providing business solutions, project management and technical expertise. Additionally my skills include: database administration, data entry, data mining, CRM, SaaS, website-design, marketing and social media marketing. I was recently accepted into the Breckinridge School of Nursing. I am excited about my career change and that is why I chose to freelance. I'm looking for part-time work that will accommodate my class schedule and supplement my income. I'm a hard-working, dedicated team player and will do whatever it takes to get the job done.

    $16.67 /hr
    0 hours
    0.00