Multi-Skilled Business, Marketing, & Design Consultant
Last active: 2 months ago
Innovative IT Professional with a solid foundation in Marketing, Business and Information Technology possesses extensive experience in training, business, technical, and customer relationship management roles. Offers a diverse mix of innovation, skills, creativity, and adaptability. Confident and results-oriented, most acknowledged for:
Technical Skills A broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support. Experience in mixed computing environments with a very large user base.
Analysis Proven ability to successfully gather and analyze critical product and support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity.
Communication Strategic development and implementation of training and support solutions designed to provide improved productivity, streamline operations, and provide faster access to critical information.
Leadership Possesses hands-on experience in the successful implementation of highly effective helpdesk operations. Lead a support team to accomplish innovative customer and technical support strategies.