Browse Complaint Management job posts for project examples or post your job on Upwork for free!

Complaint Management Job Cost Overview

Typical total cost of Upwork Complaint Management projects based on completed and fixed-price jobs.

Upwork Complaint Management Jobs Completed Quarterly

On average, 0 Complaint Management projects are completed every quarter on Upwork.


Time to Complete Upwork Complaint Management Jobs

Time needed to complete a Complaint Management project on Upwork.

Average Complaint Management Freelancer Feedback Score

Complaint Management Upwork freelancers typically receive a client rating of 4.46.

Last updated: October 1, 2015
Clear all filters

Lynda Ashcroft

Lynda Ashcroft

Highly experienced PA / Administrator

United Kingdom

Need a helping hand with your business administration? I can help! I am a highly capable and confident PA / Administrator who will support you in doing what you do best. Well organised and excelling at providing a high level of support to those I work with, with excellent working knowledge of MS Word and Excel and a typing speed of approximately 70wpm, I can offer a range of services including: - Copy Typing - Data Entry - Document and spreadsheet creation and maintenance - Answering incoming calls - Credit Control - Email management - Travel arrangements - Quote preparation, submission and follow up - Personal administration - Making client appointments My normal working hours are 9am - 3pm (UK time) Monday to Friday, although I can be flexible and am also available (and willing) to work during evenings if client requirements necessitate this.

$17.00 /hr
0 hours

Ellen B.

Ellen B.

VA Specializing in Social Media Management

United States - Tests: 7

I have been a Virtual Assistant and Social Media Manager for nearly 3 years. I have been the Administrative Assistant to the CFO of a large oil corporation in the past. I have nearly 8 years of direct customer service experience as well as extensive knowledge in conflict resolution and customer retention. I have also done ghost writing, original content creation (both writing and graphic design) as well as much, much more. I have a considerable amount of experience with many different platforms and applications. I am proficient on both Microsoft & Mac OS, experienced in all Office Applications as well as the Adobe Creative Suite. I have a passion for helping others to build their business to be successful and I believe I do that by being available, interested and engaged with you and your industry. I can take many of the montonous tasks off your plate so you can focus on bigger picture business and product development. I would love to connect with you and see how I can help you to build your business and balance life and work. Feel free to contact me via oDesk, and if you would like to see some of my work, content or services, visit my website at Thank you.

100% Job Success
$13.33 /hr
88 hours

Charlene B

Charlene B Agency Contractor

Operations manager and Customer service expert

Philippines - Tests: 3

To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

Groups: Pro Customer Service

Associated with: TRISIS Contact Solutions

100% Job Success
$12.22 /hr
4,066 hours

Angelyn C.

Angelyn C.

Administrative Assistant, Virtual Assistant, Customer Care Asscociate.

Philippines - Tests: 3

A Registered Nurse. I've worked in Dubai for 1 year as an Administrative Assistant. I provide assistance to staff in handling special projects,managed the booking for Hotel & Air ticket, I'm responsible to make the payslip and I also act as an accountant. Prior to that, I also worked in a Call center Company as a Customer Care Associate for almost 2 years. I've research problems, answer questions and offer solutions. Handles a lot of phone calls and spends time entering data into a computer. Some requests are handled through e-mail. WIth in 6 months of working there, they appointed me to be the POC (Point of Contact) in the account. I'm the one who's responsible for Supervisor Call. We also do upsell. Here are my qualifications:  Knowledgeable in using MS Office(Word, Excel & Power point)  Can work with minimal or no supervision.  Relates well to people.  Quick Learner.  Organized.  Trustworthy and reliable

$4.44 /hr
31 hours

Lydia L.

Lydia L.

Efficient Administrative Support Consultant

United States - Tests: 2 - Portfolio: 16

Lydia Y. Lewis is a veteran, entrepreneur and virtual administrative support consultant, specializing in all administrative tasks including but not limited to document creation, SEO, and social media management. She acquired her Associates of Arts in Business Administration as well as a Medical Assisting and Personal Fitness Trainer Certification. After her eight years of study and United States Navy service, Lydia decided to commence her climb up the corporate ladder. Lydia Y. Lewis began her climb at LA Fitness Sport Clubs where she began as a membership sales associate, ending her career with a title of Assistant General Manager of personal training. She has worked for other reputable companies such as FedEx, Target, and Apple. Her four years of service in the United States Navy was her most important accomplishment in life. When Lydia is not working, she enjoys mentoring teen girls and abused women. She is also a die-hard Patriots fan, loves animals, cooking and learning new things. She is currently working on a fictional novel as well as building her administrative consulting business.

57% Job Success
$11.00 /hr
221 hours

Cjeah Fernando

Cjeah Fernando

Customer Service | HR Coordinator | Data entry | Virtual Assistant

Philippines - Tests: 4 - Portfolio: 1

I have 6 years experience in Customer Service. In oDesk, I want to establish a career in customer service support (voice or non-voice), data entry, administrative work, recruitment and as a virtual assistant. I can do different types of administrative work like researching, data mining , and others. My goal is to provide my clients 100% quality work that will lead to satisfied clients and a good relationship with them. I would like to make use of my craft and skills to be known as a good contractor and someone dependable and reliable. To gain more knowledge through experience and make me a more professional individual. Honesty, patience, hardworker, responsible, excellence and quality work are just the few words I keep in mind each time I work on something. I possess extensive experience in Customer service, I am diligent, target-centric and result-oriented, I am efficient in sorting out instantaneously all kinds of service and products needs of the customers.

Groups: Pro Customer Service

100% Job Success
$6.67 /hr
4,716 hours

Erika B.

Erika B.

Jane of all Trades

United States - Tests: 12

- Customer Service- Team Management- Social Media Manager- Wordpress-Blogger- Graphic Design- Administration Customer Service- I have been trained to use several email, ticketing and live chat systems. I am also trained in phone etiquette. •Expert knowledge and abilities in written communication. •A patient listener who fully focuses on speakers and understands a variety of accents. •Organized and detail-oriented; knack for understanding procedures and logistics. •Strong skills in time management, prioritizing tasks, and meeting deadlines. Team Management •UNDERSTANDS CUSTOMER NEEDS •COMMUNICATES EFFECTIVELY •UNDERSTANDS THE ORGANIZATION'S FINANCIAL PERFORMANCE •MOTIVATES THE TEAM •TRACKS AND MEASURES STAFF PERFORMANCE Social Media Management Along with other social mediums, and SEO, I am well versed in the following: Pinterest Create a defined strategy in leveraging Pinterest to present business identity • Develop consistent approach for relevant, compelling visual and written content • Strategically plan the optimal number of boards and organizations of pins • Optimize posts for SEO gain • Differentiating Pinterest presence from those of competitors • Create a coordinated strategy that compliments company accounts on other social platforms • Widen exposure through consistently growing follower-base • Foster connections with notable account holders to expand reach • Work Examples- (I did the profile graphic, created and upkept the account until a few months ago when he stopped his social) (current) (current) Facebook Designing a fully integrated social media interaction and engagement plan that captures the SMM goals of the company • Profile/Page Optimization • Professionally designed landing page (iFrame/FBML) to encourage LIKE conversions •Updating community and Tell Your Fans marketing • Effectively posting key information that will be easily visible on the “wall” and the walls of the clients followers • Increasing exposure and establishing brand recognition •Paid Social Search campaign management • Insights analysis • Contests, Sweepstakes, Polls and other engaging viral campaigns • Facebook Application integration and development • Gaining a strong and respected “fan base” to further enhance credibility • Work Examples- (active) (More pages available to be seen upon request) Twitter “Tweeting” to establish a presence and build brand reputation online, and responding to tweets • Generating a strong “follower base”, where tweets will be primarily communicated • Engaging tweets with appropriate lists, #hashtags and @authoritative profiles • Gaining exposure by “following” reputable members / business • List Management of your followers • Posting relevant articles found online that relate to your business / industry Google+ Establishing setup of Google+ for Business • Implementing the +1 button with the Business page • Generate followers and segment them in to specific “circles” •Leverage “hangouts” and train clients how to use this feature to conduct meetings online with clients and potential clients • Effective information sharing and how to improve search engine rankings and page authority with Google+ • Implement an aggressive marketing strategy to gain authority • Analytic analysis and evaluation Wordpress- I can build and manage your wordpress sites. Brand Management- How your company is rated on yelp, etc. means a lot. I will manage comments and bring in new ratings to keep your brand reputation high. Work examples available upon request.

92% Job Success
$16.67 /hr
1,547 hours

Shermie L.

Shermie L.

Rockstar Customer Support with Excellent Record

Philippines - Tests: 5 - Portfolio: 1

My goal is to work in an independent at home environment leveraging my personal abilities and strengths, augmented with the considerable experience and skills achieved through my relevant work history. In my experience as an administrative and customer support I have performed various administrative duties including both email and phone responsibilities.

96% Job Success
$6.67 /hr
4,217 hours

Katherine A.

Katherine A.

Social Media, Research, Corporate Communications, PR, Online Community

United States - Tests: 5

Provides exceptionally professional virtual service, both in spoken and written demands for this highly competitive social commerce environment. Delivers basic and advanced Social Media and Online Community Management packages to existing and starting businesses and professionals. Also provides Social Media Development and Management support and Web Research, full time or part time, to existing Social Media solutions outfits, small businesses and start ups. Administers efficient business and administrative support services vital to your business operations. Services include Professional Email Correspondence Service, Web Research, Corporate Communications, Recruitment, Sales and Marketing Plan Implementation, Client Relationship Management, Content Writing and Product/Service Reviews.

67% Job Success
$10.00 /hr
670 hours