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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Andrei Suciu

    Andrei Suciu Agency Contractor

    CRM Administration & Development/Online Marketing and IT Specialist

    Romania - Last active: 12 days ago - Tests: 3 - Portfolio: 3

    I worked in a multinational environment in Online Marketing and CRM Administration (Salesforce, Hubspot). In Online Marketing i took care of Lead Generation, Landing Pages, increasing Conversion Rates, Email Marketing Campaigns (approx. 50k emails/campaign), created and proposed designs for Call To Actions, product analysis, case studies, marketing ideas for graphic designers, sales funnel and more. In CRM Administration i managed over 300k leads and over 1500 clients in Salesforce and Hubspot. Created email campaigns including creative ideas, html encoding, testing, soft launch and constantly improving click and open rates. Designed reports and dashboards for production, sales, financial and any kind of report needed. I used workflows for automated processes, created automatic sales cycles, email alerts and email nurturing campaigns (triggered automatically) and more. I have experience in mass data manipulation with Salesforce Data Loader, CRMFusion DemandTools and Excel. In Hubspot i created email campaigns (from email design to landing pages and smart email lists), call to actions, statistics and improvements, nurturing emails, advanced forms, etc. I also have knowledge of Office365 email platform, website management (Wordpress, plugins), VoIP services, skype business account, excellent windows and Office knowledge and basic PS skills. I will use my experience to automatize and improve any kind of business.

    Associated with: Strategy Brunch

    $30.00 /hr
    1,244 hours
    5.00
  2. Stacy V.

    Stacy V.

    EVP - Enterprise Consultant

    United States - Last active: 1 day ago - Portfolio: 23

    My diverse background totals nearly 15 years of professional experience and includes office management and administration with certifications in the Healthcare industry, and marketing in almost every capacity from database development to closing the complex sale. Adept at understanding new concepts and quickly applying marketing strategies designed to effectively communicate my clients’ message to their target audience. From adjustable beds to six figure software solutions, I have driven demand in business to consumer, business to business and enterprise marketing focused roles. Skilled at executing effective management and performance for a multitude of marketing campaigns and channels. I thrive in fast-paced, dynamic environment with emphasis on consultative selling. My strengths are heightened in enterprise technology, consistently delivering successful marketing outcomes to fuel sales and drive growth.

    $40.00 /hr
    839 hours
    4.24
  3. Angel Agramon

    Angel Agramon

    Administrative Support Professional

    Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 5

    I have been working through Upwork since 2009 and I have worked on various Data Entry and Web Research projects that helped me develop and enhance my knowledge and skills in this field. I also have experience in social media marketing and I like learning new things. I value my working relationship with my clients and I always make sure that I'm able to provide great results. Also, I am: - Eager and fast learner - Self-motivated and Proven Self Starter - Able to work on own initiative and as part of a team - Able to submit assignments in a timely manner

    $8.00 /hr
    8,036 hours
    4.97
  4. Lidya R.

    Lidya R.

    Web Researcher, QC, Data Entry, Team Lead, Ad Posting, Social Media

    India - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.

    $6.67 /hr
    12,687 hours
    4.92
  5. Abdullah Bin Hussain

    Abdullah Bin Hussain

    Expert Virtual Assistant & Web Researcher

    Bangladesh - Last active: 1 day ago - Tests: 15 - Portfolio: 54

    Are you spending too much time managing projects, instead of growing your business? Can't afford full-time staff? Well, if the answer is yes...then let the expert do the work for you. CONGRATS!!! YOU ARE AT THE RIGHT PLACE.... I am the ONE probably you are looking for your project. I can provide you the following services: 1. Virtual Assistance 2. Web Research 3. Data Entry 4. Data Processing 5. Data Mining 6. Web Design 7. Website Management 8. SEO Consultancy 9. Social Media Marketing 10. E-mail Marketing and so on... Areas of my expertise are: 1. Research, Data Collection/Data Mining 2. Data Entry/Data Processing 3. HTML+CSS, Wordpress 4. Magento. Shopify, Opencart, Zencart, Amazon, eBay 5. Open CRM, Zoho CRM 6. Mailchimp, Aweber 7. Photoshop, Illustrator 8. MS Office, Open Office 9. Online File Management System 10. Team Collaboration: Open Atrium, Teamlab etc.

    Groups: Bluehost Developers and Designers

    $15.00 /hr
    3,971 hours
    5.00
  6. Le cecile D.

    Le cecile D.

    Excel Expert/Marketing Analyst/Data Encoder

    Philippines - Last active: 1 day ago - Tests: 5

    I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

    $7.78 /hr
    2,067 hours
    5.00
  7. XinYin Qin

    XinYin Qin

    Translator, Sales/Marketing Expert,MBA,ERP Expert

    China - Last active: 1 day ago - Tests: 74 - Portfolio: 67

    Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

    $20.00 /hr
    2,712 hours
    4.96
  8. Rosemary Sauter Frett

    Rosemary Sauter Frett

    Expert Virtual Assistant/Transaction Coordinator

    United States Virgin Islands - Last active: 3 days ago - Tests: 2 - Portfolio: 2

    I have over 40 yrs of real estate experience. I thought I would like retirement but it is not for me. I have decided to assist other Realtors manage their business. I also have an accounting background and can be helpful in this field as well. I am proficient in the MLS and contractual requirements for California, Oregon, Washington State, Maryland, Colorado and Texas. I am familiar with many portals including but not limited to requirements by Keller Williams, The Force Realty, Century 21 and Re/Max. I am also familiar with CRM programs and I am proficient in Top Producer8i, Market Leader, and SmartZip. I work well under pressure and I am a self starter, having been self employed all of my life. I can assist in generating leads. I use Dropbox, google docs, Docusign and dotloop as well. I look forward to working with you and helping to bring your business to the next level.

    $17.78 /hr
    148 hours
    4.97
  9. Jose erick G.

    Jose erick G.

    Virtual Assistant, Personal Assistant

    Philippines - Last active: 3 days ago - Tests: 11 - Portfolio: 2

    My previous work experience catering to different clientele has developed my skills in various fields. My objective is to provide excellent services on, but not limited to; Transcription, Data Entry, Email Response Handling, Personal/Virtual Assistant, Web Research, Blog & Article Writing/Commenting, Creative & Technical Writing, Email Marketing and other Administrative Support tasks. 02/04/15 I have been a contractor with oDesk for 4 years plus now. And over those years I have catered my services to clients with various needs, hence I have developed and acquired more skills. I never close my door for new, exciting and better opportunities.

    $6.00 /hr
    7,027 hours
    4.20
  10. Rio Lynda Negara

    Rio Lynda Negara

    Virtual Assistant, Researcher, Photoshop, Salesforce CRM, Wordpress

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 10

    I am detail-oriented, well-organized and an all-rounder Virtual Assistant with the following experiences: -- Website Management (Entry/Updates/Posting) on Music Library Website, Google docs & Usage Metrics; Assistant to the online-team-manager for Salesforce CRM & MLS; Spreadsheets/Database; WordPress; Pharmaceutical website (+ Insurance verification); Theater Events Website; Interior Design Website; Online Electronics Store Website. -- Research work of several topics e.g. Comic books/website/blogs; Wholesalers of Bottles/Organic Fruits & Vegetables/Processors; Interior Design websites/blogs; Theater events/listings; Journals for online library; Colleges and Universities Contact Information, Research and Calling Hotels & Event Venues within Dallas, TX. -- Simple/Basic Mobile Website Development using html, php, css -- Photoshop: Photo cropping/re-sizing/basic editing I do work accurately without supervision. My typing speed is 45-word/minute and do checked emails/odesk/skype regularly, with a DSL Download Speed of 2.07mbps. Kindly checked my profile history for my detailed odesk experiences. It will be my pleasure to gave you high quality service.

    $7.22 /hr
    3,676 hours
    4.93