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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Anant Vijay Soni

    Anant Vijay Soni

    Upwork Top Certified QA for Web & Mobile app testing, Web Researching

    India - Tests: 16 - Portfolio: 7

    **Current Availability : 40 Hrs/week, Most of my open contracts are completed ones and clients are keeping it open for future maintenance works** Your Satisfaction is My Goal Which I Will Try My Best to Approach. I can speak fluently English, Hindi (Indian). Having excellent verbal and written skills makes me a contractor worth having! I am hard-working, reliable, efficient, good-management time, punctual person. I always want to make things done with highest quality as possible. I am an experienced research specialist, software & Web testing, data entry etc. I have a great eye to focus on task details . 4 years of Tester experience in Manual and Automation Testing of WEB and MOBILE applications. Expertise in Manual Testing (Functional Testing, Integration Testing, Usability Testing, Compatibility Testing, Regression Testing, System Testing) and Automation Testing (Functional Testing and Performance Testing) Creating Test plans/Scenarios/Test Cases for carrying out tests at various development stages through functionality, regression testing. Solid technical skills of Automation Testing Skills of Functional Testing, Load testing, Stress Testing and Usability Testing of web application developed in java, .NET and PHP technologies. Perfectly familiar with SDLC & STLC, V-model, Waterfall, Scrum, Agile. I'm looking for long-term or part time project. Application Testing Skills: * Functional Testing, Automated Web Functional Testing * Security Testing, Usability Testing, Performance Testing, Load Testing, Stress Testing, Accessibility Testing Automated Testing Tools Skills: * QTP 10.0, Load Runner, Quality center 9.0 Bug Tracking System Skills: * Bugzilla Communication: Gmail and Skype

    $7.78 /hr
    122 hours
    4.88
  2. Yurii M.

    Yurii M.

    Advanced E-marketer and Virtual Assistant

    Ukraine - Portfolio: 3

    Over the last 2 years of my freelance professional experience I have successfully conducted plenty of email marketing campaigns for different kinds of businesses (recruiting companies, e-shops, decal printing company etc). I also conducted a substantial amount of market researches and completed admin support jobs for my clients. I mainly specialize in e-mail and internet marketing, data handling, database building, web scraping, admin support, market researches, and SMM. I am looking forward to working with you and assisting in growing your business.

    $5.00 /hr
    1,387 hours
    5.00
  3. Chelsea Baumgartner

    Chelsea Baumgartner

    Coolest Nerd in Town

    United States

    Bilingual graphic designer, artist, writer, and teacher for over 10 years. Born and raised in America. Fluent in English and Japanese, with basic knowledge of many Asian and European languages. Published poet with local awards. Highly motivated and goal-oriented. I can't wait to help you with any of your projects! Thank you for this opportunity. Recent jobs: Virtual Assistant/Researcher, Professional studio recording, audio clean-up and video synchronization in English, Italian, and Spanish Call center work in customer service, billing inquiry, and tech support Screen printing, marketing to non-profit organizations Dream job: Freelance graphic designer and translator Greatest strengths: Creative, bubbly, focused

    $16.00 /hr
    22 hours
    5.00
  4. Shalome M.

    Shalome M.

    Data Entry Specialist

    Philippines

    I am a Virtual Assistant for data entry and research, I have knowledge in MS WORD,MS EXCEL and MS POWERPOINT. I also have a 2 year call center experience (outbound/inbound). I am very efficient and I have good English communication skills. I pay attention to details and I am easily oriented. I am very organized,fexible to work schedules and I can work with less supervision. I am dedicated to any task assigned to me and take pleasure in getting the job done on time.

    $3.00 /hr
    85 hours
    5.00
  5. Belinda Perry

    Belinda Perry

    Growing your business is our passion

    Australia - Tests: 2 - Portfolio: 1

    Are you looking for: General PA Support? Someone to type your documents? A way to save time and money for your business? Require someone to chase up your business leads,payments or research? Then look no further. Outback Project Services offers you a highly personal service covering all requirements of a Personal Assistants role without the need of employing fulltime staff. Our business aim is to provide businesses with help in their everyday administrative tasks, large projects to enable them to take their business to the next level or assist with current overflow or backlog. Having worked in an office environment for the past 10 years, I have realised that there is a need now for businesses to have administration and office support on an as required basis. With all the new advancements in technology available to us, distance need not be a problem and we can offer you office support where ever you are, the technology is there to help us to help you!

    $20.00 /hr
    314 hours
    4.78
  6. Tammy T.

    Tammy T.

    Office Administration

    United States - Tests: 5 - Portfolio: 2

    I am ready to work! My name is Tammy. I am very detailed oriented, and take pride in my work. I am proficient in data entry, answering and writing email, planning small conferences, booking speakers, making travel and hotel arrangements for special speakers as well as professional guest bands, advertisement, note transcription, creating brochures and flyers for special events, product research and purchasing, computer skills, database creation, and a variety of other administrative duties. I have strong interpersonal and communication skills.

    $10.00 /hr
    254 hours
    5.00
  7. Julie Mahon

    Julie Mahon

    International Administrative Assistant and Customer Service Agent

    Ireland - Tests: 1

    I am a proficient Customer Service Agent and Administrator with over ten years of professional expertise. I was born in the USA but live in Ireland, so I can be particularly helpful for those companies seeking to utilize the benefits of time zone variations. I dedicate myself to every task and take pride in providing exceptional service for a company and its valued customers. I especially enjoy fast-paced and challenging working environments where my skills and knowledge base can expand. Also, I work comfortably within a team setting, but am self-motivated and can be trusted to work independently. I current work remotely as a CSA for a small start-up business that grew overnight into a multi-million dollar company on foot of a record-breaking Kickstarter campaign. My position within this company promoted to Team Lead, and I work directly with the CEO, Director of Operations and Marketing Manager to oversee and respond to all customers via our online, social media and phone channels. As this position is currently reaching its natural conclusion I am seeking a new challenging opportunity to contribute to a growing and dynamic team. I offer in return my complete professionalism, proven dedication to strong service, and enthusiasm to exceed all expectations. I have proficient experience in the Microsoft Office programs, Zendesk, Google for business apps, Ontraport CRM, and a range of other team-based platforms for communication and data processing.

    $20.00 /hr
    77 hours
    5.00
  8. Anissia L.

    Anissia L.

    Experienced Admin

    United States - Tests: 2

    I have over 15 years of customer service, data entry skills. I am detail oriented, a quick learner and can adapt to change. I'm a mature, responsible worker and have excellent time management skills to get projects done on time and accurately. I have worked in the banking, credit card, telecommuncations and healthcare industries.

    $7.00 /hr
    22 hours
    4.20