Mark paulo J.
CSR, Calendaring, Editing, Transcription - LA-raised, UCLA Grad
Last active: 15 hours ago
TRANSCRIPTION - I transcribe for oDesk (now Upwork), the company itself!
Transcription is not merely typing what you think you hear. This is a common misconception. Rather, it involves first active listening, then critical thinking, sometimes researching, and only then typing. So if you want a quality product, I am the person for you. I have extensive experience transcribing content from a vast array of disciplines and industries, in multiple styles (from strict verbatim to edited for improved readability), and with a variety of formats.
An hour-long audio can sometimes translate into a 40-page transcript. In many projects, I am sometimes asked to supplement the transcript with summaries to condense the material down into a document only several pages long. I may do this for you as well if you like.
While the majority of my work on oDesk has revolved around transcription, I also have significant experience with the following:
• Customer support
• Helpdesk management: Freshdesk, Zendesk
• Process-handling: Magento, Saasu
• Copyediting and Proofreading
• Virtual-assisting (administrative tasks)
• Web research
As for a little bit about my academic background, I hold a degree in physiological science from UCLA, a renowned research institution in the United States, where I grew up for 22 years. Then I earned a nursing degree and license in the Philippines.
Personally, I am a contemplative with a deep well of creativity. I am usually brimming with thoughtful questions to ask and innovative ideas to share. I believe that my inquisitive nature is my greatest asset.
So give me any box, and I will enclose myself in it, then think and work outside of it, and give it back to you containing whatever output you need.
Contact me. Connect with me. Let us have a shared experience, and I guarantee you that I will do everything in my power to make it a positive one.