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Last updated: October 1, 2015
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James Rey Balbutin

James Rey Balbutin Agency Contractor

Excellent Computer Skills/Research Speciallist

Philippines - Portfolio: 1

Career minded and result oriented who is committed on diversity and team spirit exploring a broad and unparalleled range of career growth and advancement opportunities.

Associated with: James Rey Balbutin

97% Job Success
$4.00 /hr
0 hours

Mary Potter

Mary Potter

Data Entry Virtual Assistant Customer Service

United States - Tests: 2

I am a very outgoing person. I have great communication skills, am very motivated, a fast and efficient worker, as well as very detail oriented. Customer satisfaction are my top priority, I work hard to meet and exceed customer expectations. I have 25 plus years of experience in manufacturing, management and customer service. I am hardworking and a fast learner. Experienced with microsoft word and excel. I feel that I would be a great fit for your company.

$14.44 /hr
269 hours

Dexter Monte De Ramos

Dexter Monte De Ramos

Customer Support, Virtual Assistant, Project Manager, Quality Control

Philippines - Tests: 4 - Portfolio: 1

My past and present jobs revolve around providing good quality customer service. My main responsibility has always been about making clients happy. Let me describe my job tasks starting from my present job then my past job. At the present, I am working as the executive virtual assistant of the president of a US-based website company for real estate agents since July 3, 2014. My position involves many tasks such as calling clients, customer service and support through email correspondence, managing projects, quality control, research and support lead. During the start of my shift, I confirm appointments with clients then acknowledge receipt of tech support tickets and other kinds of emails/inquiries/requests. My main role at the start of my shift is to let clients know that we received and are working on their queries. Then I assign tech support issues to our tech support staff. Right now there are three of them. Pretty soon there will be five of them who I need to manage altogether. Thankfully, my boss hired me an assistant who helps me get my tasks done. I keep track on tasks that are on top priority and make sure that all tech support staff are working on them. While I assign other staff to build websites of new clients, others are assigned to fix issues or do upgrades on the websites of existing clients. I provide them clear instructions to meet the clients' needs and then update the clients on their tickets. When tech support staff say that they are done with their tasks, I do quality control checks before confirming to clients. During my free time at work, I spend time on watching internal training videos and reading company SOP's and tutorials. That made me eventually learn tech support tasks one at a time. During busy times, I help tech support staff on their tasks such as integrating CRM on a client's website, updating website content, correcting website forms and researching on a tech support issue. I learn new tasks almost everyday. Our tech support staff always have questions on their tasks and I answer them or help them find the answer. I train them when I need to. Prior to my present job, I worked as a technical/customer support representative at a call center company. I was enjoying my job for two years and two months which turned out to be technical support, customer service and billing support all in one. I took incoming calls and helped customers in fixing their internet, phone and television issues. That work experience made me become a skilled technical support and customer service provider with a variety of experience and a positive attitude. The summary of my knowledge and skills are: email support, customer service, virtual assistance, appointment setting, phone support, call handling, Dropbox, Google Docs, Google Drive, Google Voice, Infusionsoft, Basecamp, IDXBroker, iHomefinder, Kayako, Gmail, Top Producer, support lead, problem solving, multi-tasking, data entry, ability to solve problems quickly, pays attention to details, types fast, has sufficient knowledge about MS Office and learns new skills rapidly. Being a positive person and a problem solver, I have proved to my boss that I am a rockstar VA and customer service specialist. My hunger for knowledge and dedication at work have made me become a great freelancer that I am now.

Groups: Pro Customer Service

$6.67 /hr
2,561 hours

Marisol Davis

Marisol Davis

Closed-Caption, Subtitling, Transcriptionist

Philippines - Tests: 2

I've been in the business for almost 10 years now, both in captioning and transcription. I am responsible and dedicated in finishing tasks given at hand. Knowledgeable in computer and appropriate computer software used for captioning and transcription. In applying for a position, I will be using not only skills I've acquired through my previous job experiences, but also experiences I've had in life. Ability to meet strict deadlines, strong attention to details, and having professional attitude are the traits that makes me a good employee.

$4.00 /hr
0 hours

Jhoana Villegas

Jhoana Villegas

Customer Experience Specialist

Philippines - Tests: 3

My name is Jhoana Villegas, 38 years old. I am a stay at home Mom and I have one dependent, he's 10 years old, smart and loving. I am a college graduate, and I hold a degree of Bachelor of Science in Computer Science. I have had the opportunity to work with one of the most amazing BPO in the Philippines, where I worked as a Team Leader. I have 10 years of extensive customer experience. I assisted customers mainly with their complaints. The medium of communication used are voice and email.

$5.56 /hr
264 hours

Maricris Vasallo

Maricris Vasallo Agency Contractor

Excellent Customer Service

Philippines - Tests: 3

Accepting challenges is the foundation of my life experiences and something I do with confidence. I have completed a 16-year education. You will find me a totally dedicated individual, spontaneous, and communicative. You can trust me to work unsupervised and patient enough to handle people and work with colleagues.

Associated with: F.I.R.M Solutions

$3.36 /hr
857 hours

Kathryn Michelle Lopez

Kathryn Michelle Lopez

Expert Administrative Worker for Hire

Philippines - Tests: 5

I have worked in the call center industry for 8 years. I always make sure that I deliver quality service to every clients I encounter. I have worked with an email and chat support team for 4 years. I am really good in composing business emails. The rest of the years, I have worked as a customer service representative. I am interested in applying for administrative jobs. I am a professional worker. I am always on time. I am a dedicated worker and I always make sure that the tasks that are assigned to me are done on time and are beyond expectations of the client.

$5.00 /hr
1,182 hours

Margarita Rodriguez

Margarita Rodriguez

Advanced Customer Service Rep with call center experience

United States

Dear Employer: Attached you will find my resume in response to my interest in the open position that was brought to my attention by a post online. My knowledge of customer service standards and the ability to carry out all claims/calls in a timely manner show that I have what your company is looking for in terms of quality service. I have received extensive training and know my way around ICD-9/10 codes, CPT codes, and Insurance claim forms. Aside from medical billing training and experience, I also have experience working in a busy call center and am comfortable handling 170+ calls a day. I am dedicated to any and all tasks at hand, and make it my priority to accomplish them to the best of my abilities. I was previously employed at a medical billing company in Pharr, TX where I had received further training (aside from school) in medical billing. I handle both hospital and office charges for 6 cardiology doctors and 2 PAs. Aside from data entry I was also trained in updating PT demographics, reviewing and clearing PT monitor in Cerner Software, reviewing unapplied payment reports and applying payments, verifying insurance eligibility, Office Closing of the month in a timely manner(3-4 business days), Reviewing Bank Reports and balancing PT copayment amounts as per Cerner Software, Reviewing Statements and correcting if needed before being mailed to PT. I feel that I handled my position at Med-Fast very well, I enjoyed my job and was very good at it. Although I was very satisfied with my position and am grateful for all that I have learned, I recently became engaged and was going to try to be a homemaker, that worked for about a week and i couldn't handle not having a full schedule and work to do. I am looking forward to hearing from you to discuss how my skills can effectively support your company goals, and what we can both benefit from having me join your team of devoted employees. Sincerely, Margarita Mariella Rodriguez (Maggie)

$9.00 /hr
0 hours

Rhea joy C.

Rhea joy C.

Guest Relations Officer / Sales Account Manager / Executive Assistant

Philippines - Tests: 1

I graduated from the University of Saint La Salle - Bacolod City Philippines last March 2010 with a degree in Bachelor of Science Major in Hospitality Management. I have just quit from my job recently as Sales Account Manager to seek for a chance and opportunities to take on a higher level of responsibility. I worked from my previous company for almost 5 years. During my first year I used to be the Executive Assistant of the General Manager during the pre opening period. I decided to joined the Front Office Team as Guest Relations Officer for almost 2 years because I just want to have a customer interaction to identify a common ground - like shared interests and ideas. My responsibilities included the following - assisting guest requests and coordinate with housekeeping, bell service staff and management to fulfill their requests. Providing guests access to hotel services, forward in-room meal requests and ensure that mail, faxes and packages are delivered in a timely manner. I also deal with irate guests and find ways to resolve issues to the guest's satisfaction. I thoroughly understands and adheres to proper credit, check cashing, and cash handling policies and procedures, uses suggestive selling techniques to sell rooms and to promote other services of the hotel and etc. It would be a great privilege to work for your company and I can perform multiple tasks at a given time. I would just love to apply my skills in order to develop a stronger relationship with company and your clients.

Groups: Pro Customer Service

$7.00 /hr
0 hours