Zendesk Developers & Programmers

Browse Zendesk job posts for project examples or post your job on Upwork for free!

Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 51 Zendesk projects are completed every quarter on Upwork.

51

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.76.

4.76
Last updated: June 1, 2015
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  1. Shelly M.

    Shelly M.

    Technical Support, Virtual Assistant, Certified Internet Researcher

    United States - Last active: 2 days ago - Tests: 3

    I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.

    $27.78 /hr
    3,975 hours
    4.62
  2. Theresa Wilkins

    Theresa Wilkins

    Professional-Efficient-Trustworthy

    United States - Last active: 3 days ago - Portfolio: 2

    I offer 18 years of office experience, skills and knowledge as an Administrative Professional. I have worked virtually with great success for the past 8 years. My specialties are training, setting up processes and procedures, technical writing and working with reports. Other skills include presentation,word processing, working with spreadsheets/workbooks, customer service via web chats and emails (no phone work).

    $25.00 /hr
    1,886 hours
    4.93
  3. Angela L.

    Angela L.

    Top Notch Customer Service and Administrative Support

    United States - Last active: 17 hours ago - Tests: 11 - Portfolio: 1

    I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

    $16.67 /hr
    3,300 hours
    4.99
  4. Irena L.

    Irena L. Agency Contractor

    Customer Success Manager, Translator- IT / EN / RO

    Romania - Last active: 17 hours ago - Tests: 16 - Portfolio: 2

    I am a bilingual (Romanian-Italian) Account Management and Customer Service professional with project management and leadership skills. When you decide to hire me you hire someone that will be loyal, trustworthy, will go above and beyond the call of duty constantly. You'll have a team player, dedicated towards the success of your business with the experience necessary to be an A+ team member, with over 10,000 hours worked on oDesk so far and 8 years Customer Service and Account Management experience. I'm a law graduate, fluent in English, Italian and Romanian, I'm a fast learner, I'm independent, organized and I can work with little to no supervision. Do the right thing for your clients and hire someone who can cater to their needs and work towards their satisfaction 100% of the time thus increasing your sales and revenue.

    Groups: Lisnagol | DIRECT™

    Associated with: oDesk

    $19.44 /hr
    10,090 hours
    4.99
  5. Mark frando V.

    Mark frando V.

    Tech Support and Customer Service Manager

    Philippines - Last active: 17 hours ago - Tests: 14

    With 8 years of experience in a call center industry, focusing on Technical support, Billing and Customer Service, my end goal is to provide the highest quality interaction to my clients. My expertise involves providing online support through extensive research, data entry, email support, customer service, technical support, hiring, training, data mining and analysis.

    $8.89 /hr
    5,555 hours
    5.00
  6. Usman Khalid

    Usman Khalid

    Infusionsoft,Wordpress,Personal Assistant,Data Entry,CMS Mgmt

    Pakistan - Last active: 2 days ago - Tests: 2 - Portfolio: 1

    Self-directed and motivated Technical Project Leader with 4+ years' experience in Java/J2EE and CMS System like Wordpress,Joomla,Magento,Open Cart . Excellent at developing and maintaining client/server applications. Excellent in managing Infusion soft system, updated with all new latest releases. Email marketing automation support software like Infusionsoft,Mailchimp, aweber. I am hardworking and a fast learner with good communication skills and a strong IT background. I am a multi skilled person with below list . Software engineering Email Automation. Technical Support Customer Support CMS Management. Web Development.

    $20.00 /hr
    1,035 hours
    4.79
  7. Cecilia Pizarras

    Cecilia Pizarras

    Efficient, Reliable and Cost-Effective Online Assistant

    Philippines - Last active: 17 hours ago - Tests: 14 - Portfolio: 23

    A skilled customer service provider with technical backgound, I have worked in the BPO industry for 3 years and have handled both customer service and technical support positions. I have sufficient knowledge of the internet, MS Office applications, telephone etiquette, email and chat support and other administrative tasks. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I am always driven to work with integrity and excellence.

    $12.00 /hr
    12,747 hours
    4.81
  8. Suzanne N.

    Suzanne N.

    Virtual Assistant/Customer Service

    United States - Last active: 1 day ago - Tests: 9

    I have 7 years' experience in running a Freebie site, 10+ years Customer Service for a telecommunication company, Floral company, Gift company, and 15+ years General Office skills along with Accounts receivable skills, I have accumulated a wide variety of skills to accommodate any business. I love to show a client what an asset I can be. My skills include: • Customer/Phone Support/Chat/Email • Order Entry • Data Entry • Social Media (Facebook, Twitter, Linkedin, etc.) • Quality Assurance • Asana • Zendesk • Light Bookkeeping • SEO -Search Engine Setup • Wordpress I have a degree in Business Management/Accounting. I am versatile, hardworking and love a challenge. For 10 years, I worked at home creating web pages, typing, bookkeeping and general tax preparation while I worked outside the home. I have light skills in Excel and QuickBooks Pro. Running my own Freebie site gave me skills with dealing with advertisers, Affiliate marketing and with a member base site. The site script had to be maintained, and updates done on a regular basis. I used many forms of affiliate marketing and learned some valuable marketing skills for bringing in new customers. Working as a customer service representative I have strong skills in defusing a difficult situation and turning it into a positive experience for the customer. I enjoy customer service, as a happy customer is a returning customer. Fully equipped, private home office. Accessible through Skype, Google Voice, email, instant messenger or SMS.

    $20.00 /hr
    4,107 hours
    5.00
  9. Michelle Decker

    Michelle Decker

    Community Management, Recruiting and Customer Support Extraordinairre

    United States - Last active: 1 day ago - Tests: 9

    *Please see me spotlighted in the Upwork, Happy Customers, Successful Companies ebook, on page 19: https://pages.upwork.com/rs/elance/images/Happy-Customers-Succesful-Companies-Ebook.pdf?mkt_tok=3RkMMJWWfF9wsRokuKjAZKXonjHpfsX%2F6%2BgrW6%2BwlMI%2F0ER3fOvrPUfGjI4ATsZgI%2BSLDwEYGJlv6SgFT7HNMbJr1rgOUhM%3D With more than 13 combined years of experience in customer support and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures that I have the opportunity to be a part of, with the motto that, if I don't immediately possess the right answer, I have the resources to find it. As a naturally empathetic person with a solutions-oriented attitude, I am able to relate to both customers and team members alike, allowing them to feel comfortable and understood, and to address any concerns with the best possible resolution for all parties involved. I am known for my exemplary work ethics and dedication, insightful perspectives, superior communication strategies, keen eye for trends and details, and excellence in customer care. I am proficient in all Microsoft applications, Zendesk, Mailchimp, and a variety of other applications, and as a rapid and self-led learner, am able to efficiently learn new systems with minimal instruction. In addition, I consider myself an expert in building and maintaining healthy business relationships and an all around operations support expert! Allow me to make your business my biggest passion!

    $22.22 /hr
    5,457 hours
    5.00