Telemarketing and Customer Service Expert, Business Manager
Seasoned telemarketer with going on 10 years experience in telemarketing, appointment setting, lead generation, hiring and project management services to small and mid-sized firms. Close deals, sold business services and products, processed orders (credit card pull-up) for both in-office, call center, and work from home. Extensive experience in B2B tele-prospecting, engaging with and booking meetings with C-Level Executives and Decision Makers in medium to Fortune 500 firms reaching all different industries worldwide.
Experienced in Customer Service, ability to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Trained, developed telemarketing juniors.
Managed sales team, managed team leads, and sales campaigns, developed and co-owned a virtual calling center.
Although I have primarily focused my time and move towards customer service support and telemarketing and sales management career over the last ten years, I have a major in Journalism, Bachelor's in Communications and can offer my services in copy writing, proof-reading, PR and marketing services, promotions and advertising management.