Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
Clear all filters

Oscar Santana

Oscar Santana

IT Support, customer support, Web and Wordpress Developer. DBA

Venezuela - Tests: 2

I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

Groups: Bluehost Developers and Designers

71% Job Success
$8.89 /hr
1,586 hours

Saranya Elanchezhian

Saranya Elanchezhian

Expert in dataentry

India - Tests: 4 - Portfolio: 5

I'm a communicator, and the sincerity that emanates from what I say can be heard and felt. I have had extensive experience in dealing with customers and clients in various fields like retail, customer service, training, quality assurance, account management, and business development. English communication skills is my forte and I believe this is my ticket to accomplish tasks asked of me. Writing and speaking are both interests and talents. All the above, plus my good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done. i am an exceedingly hard-working and dedicated human being. Apart from this I am also versatile and love to handle new challenges that life throws at me. I have been a virtual assistant for five years already, and wit great success, which shows my dedication.

95% Job Success
$3.33 /hr
406 hours

Raymond M.

Raymond M. Agency Contractor

First-rate Business Services and Projects Coordinator

Philippines - Tests: 10 - Portfolio: 5

I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

Associated with: Simplified Agency

100% Job Success
$6.00 /hr
3,575 hours

Kevin Dunaway

Kevin Dunaway

Customer service manager with an IT background

United States - Tests: 14 - Portfolio: 1

Hello I have over ten years of manager experience and I am used to making decisions on my feet. I can work extremely well on my own but also know how to network and collaborate with others to get the job done. I have excellent computer skills including tech support and familiarity with many different software programs and computer languages including C# and HTML5. I am looking for a way to work from home, but would still be willing to work on a set schedule if the job calls for it.

$20.00 /hr
0 hours

Julien Mauduit

Julien Mauduit

Operation Manager

France - Tests: 5

I have an extended experience in customer service, technical and sales support, operation & project management, Meta-Web, QA and Translation. I am available for: -Live Chat and Phone Support Representative -Zendesk Customer Service Specialist -Customer Service Supervisor -Ticket, Chat, Phone, Social Support Agent I started my career at the complete bottom, outbound cold calling and booking some test drives for major US car companies, my objectives were 5/day but after a couple of weeks I was averaging 35/day. Then I discovered customer support, always here to exceed clients' expectations, I could learn to flip any upset customer to a customer for life after solving their issues in no time, wrapping them in a warm blanket. Through all those experiences I reached the position of Operation manager in Czech Republic taking care of a 150 people for the Microsoft team, having multiple meetings, multitasking between phone, chat and email, I am just loving it! I am fluent in English and native French, I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

Groups: Pro Customer Service

100% Job Success
$25.00 /hr
3,943 hours

arlene santiago

arlene santiago

Customer Service, Sales, Telemarketing , Project Management

Philippines - Tests: 6

I seek to work in an environment, wherein I can make use of my professional skills, for the growth of the organization. The years of experience, which I have spent in gaining practical knowledge in the field of customer service, sales and marketing can also prove to be of great advantage to the company. Apart from this, my interpersonal skills can prove to play a big role in the growth of your organization. Exceed expectations and provide the best service with the skills that fit every buyer's requirement for a job well done. I am confident I can assist you on the ff: - Sales - customer service (phone, email, chat) - telemarketing ( lead generation, appointment setting, survey) - data entry, data mining, web research - account management, business development - General Audio/video transcription

100% Job Success
$17.00 /hr
5,606 hours

Eman M.

Eman M.

Customer Service/Project Management/Data Entry/Link Building

Egypt - Tests: 7 - Portfolio: 2

I have 9+ years’ experience in the field of Customer Relationship Management with Solid knowledge of client communication, negotiation and problem solving. Two years of experience in Project Management and Product Management. I am Well organized, self-motivated individual with the ability to rapidly learn new tasks. Track record for consistently meeting goals and deliver high level of job performance. Proven ability to build strong customer/client relationship.

100% Job Success
$5.56 /hr
9,235 hours

Jermyn joyce M.

Jermyn joyce M.

CS Project Implementation and Research Manager

Philippines - Tests: 7

Specialties: Project Initiation and Implementation; Performance Assessment, Development and Management; Career and Performance Management;Training and Quality Process Creation, Control & Improvement; Quality Process Transaction Monitoring; Backdoor processes management A focused and performance driven professional with a combined 8 years experience in a customer service and sales environment for voice and chat accounts. I have extensive experience in Operations launching, implementation and management which includes backdoor process management in terms of reporting and scorecard generation. I have Quality and Training team management experience as well as background in Business Sales Communication for prospective clients. My goal is to provide quality and performance driven results to my prospective employers.

$10.00 /hr
78 hours

Marinor L.

Marinor L.

Expert Recruiter and Customer Service Team Lead

Philippines - Tests: 12 - Portfolio: 4

I have varied and wide experience when it comes to recruitment and customer service. And I have been employed by the top corporations in the US to be their Technical/IT Recruiter or CS Supervisor. My professional experience includes the following: RECRUITMENT: * Local and US full cycle recruitment that includes pre employment check up and background/reference check * Recruited various technologies - from latest to legacy * Knowledgeable with different US working VISA (USC, GC, EAD, H1-B and etc) - who can and can't work legally * Highly skilled in passive recruitment, Boolean, Xray, LinkedIn and etc * Have used different ATS * Other pertinent skills needed for recruitment CUSTOMER SERVICE: * Handled teams in general CS, tech support, billing, healthcare and etc * Managed/supervised teams with an average headcount of 25 * Expert in coaching, monitoring, QA and etc * Highly skilled with phone, email and chat support * Worked in HIPAA certified environment * Other pertinent skills needed for customer service For all my projects, I always say "consider it done"

81% Job Success
$15.00 /hr
2,709 hours