Browse Process improvement job posts for project examples or post your job on Upwork for free!

Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 7 Process improvement projects are completed every quarter on Upwork.

7

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: September 1, 2015

Popular Process improvement Searches

Clear all filters
  1. Sally William Ibrahim Awad

    Sally William Ibrahim Awad

    Scrum Product Owner, Solution Architecture & Lean Process Improvement

    Egypt - Tests: 9 - Portfolio: 9

    19+ years of proven experience in both IT solutions project and product management. Including: 5+ years as Agile Scrum Product Owner. Focus on building IT systems solutions to improve business efficiency and productivity, working closely with the client to examine existing business models. processes and flows of data, discussing the opportunities for improvements with the client, and designing the suitable software solution that satisfy the business needs. Ability to use both Agile or Waterfall methodologies for managing Software Development Cycle with a wide variety of tools. Extensive experience in managing software development cycle ( + 85 Projects) for SaaS, web, mobile, and desktop devices in various Business sectors with proven Leadership skills and motivating teams to achieve projects and business objectives. Equipped with Lean Six Sigma Black Belt Professional certificate with extensive experience in business process modeling , documentation ,assessment, reengineering/ improvement, and automation . I believe that may strengths are customer focus ,achieving open communications, maintaining positive relationships, converting conflict and challenge into success, facilitating consensus and commitment, ensuring accountability, promoting progress and feedback, and expanding and adapting agile techniques for maximum effectiveness – all of the above while working with culturally diverse teams, since it is my believe that diversity is a strength. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Scrum ,Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb

    $38.89 /hr
    3,902 hours
    4.90
  2. Sudipta Choudhury

    Sudipta Choudhury

    Project (PMP)/Program/Business Manager, Technical Writer/Editor

    India - Tests: 4 - Portfolio: 2

    Having varied experience for 24 years in - Information Technology projects and non-IT companies covering a wide range of domains - manufacturing ( electronic and hitech products), media, telecom,finance & taxation, healthcare, intelligent transportation, telecom, utilities (power), FMCG & Sales, Retail & Distribution, I have developed expertise in: 1) Project and Program Management 2) Technical article and content delivery ( requirement specifications, design, user guides and manuals, test cases and plans, technical news items and opinionated writing) 3) Presales ( proposals and bid management), Marketing Collaterals, Go-To- Market Strategy for different technical domains, Business planning & management 4) Process documentation / standards - involved in CMMI, ISO-27001, SSAE- 16 and proprietary standards of leading software companies 5) Product Development, Delivery Management and Practice Development My projects have won a number of awards, e.g Global Best of the Best Award from one US Based Auto Giant. I have worked for a range of clients on a full time basis from startups to very large MNCs across North America, Europe, Asia and Africa. My paper on Project Management has been published in the International Project Management Conference held at Bangalore in 2008. Also, I am a Graduate Engineer with MBA from prestigious institutes in India (SVNIT and IIM Bangalore respectively), PMP and ITIL certified . I am a regular contributer to content for the company's website, technical content, and RFI responses or proposals and a editor for content . I also publish articles and blogs to different websites and blog sites.

    $27.78 /hr
    17 hours
    4.10
  3. BEAUTY VERMA

    BEAUTY VERMA Agency Contractor

    PMP- Project Manager, PMO - Consultant, Business Services Consultant

    India - Tests: 2 - Portfolio: 6

    I am a PMP certified Project Manager and Consultant. I have attained training in courses like ITIL V3 and Six Sigma Green Belt. I am an ISO certified auditor as well. I have rich experience of more than 12 years in managing projects and Quality, implementing projects and processes, designing workflows and implementing tools post analysis, in the IT sector. As a consultant of Project and Process Management, I have handled as many as 4-5 full cycle organizational implementations till date, in addition to managing projects. Drawing frameworks for processes and workflows, that best suit the company/projects as per their given requirements and implementing the same with documentation is one of my forte'. I have performed SAAS based, ITIL based and PMP based project implementations so far. In addition, I also perform business services consulting for my clients. I assist them by helping them lay out their business requirements with a clear approach and strategy, and help them procure services/clients/vendors after thorough analysis and evaluation. I have managed to close successful deals and provide a transparent mediator support for business coordination between two parties. I invite you to share your portfolio or business need, if you are in need of finding and evaluating a vendor to perform services for you, or if you need to have project management coordination performed in an organized manner while selling your products or your services(any technology), or, get in touch if you need a Project Management Consultant or a PMO.

    Associated with: Quality Legends

    $35.00 /hr
    854 hours
    5.00
  4. Tiffany V.

    Tiffany V.

    Innovator. Doer. Fixer

    United States - Tests: 4

    As the title says, I'm an innovator, a doer, and a fixer. I absolutely love finding new and creative ways to make a system, a team, or an organization run more efficiently and effectively. I've been doing this for as long as I can remember and really don't think I can help it. In each of my previous positions I've made a measurable difference, including saving hundreds of hours, tens of thousands of dollars, and countless trees (via the reduction of unnecessary paperwork). I've also spent time promoting teamwork, collaboration, consistency, and happiness. I strongly believe in the power of technology. By properly harnessing that power, we can come up with innovative ways to solve all sorts of problems. I love to learn. If I'm not in a formal educational program, chances are I'm reading articles, watching TED talks, or figuring things out hands-on. And I get a kick out of sharing what I've learned with others.

    $25.00 /hr
    11 hours
    0.00
  5. Terri McDonald

    Expert PM and QA Manager

    United States

    Hello, I'm looking for a freelance Project Management or QA Manager role which is a flexible position and allows remote work. I've built my skills in some of the largest financial institutes in the US and have polished these skills for the last 7 years in a Project Management role in one of the largest banks in the country. I'm ready to bring these skills to smaller and start up businesses now, and enjoy the flexibility of remote work. Would you like a professional corporate level manager to assist you?

    $49.00 /hr
    79 hours
    0.00
  6. Patricia N.

    Patricia N.

    International Engineer

    France - Tests: 18 - Portfolio: 1

    I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

    $20.00 /hr
    163 hours
    5.00
  7. Chuvasco Cruz

    Chuvasco Cruz

    SMM / Project Manager / Recruiter / Researcher / Team Leader

    Philippines - Tests: 12

    Dedicated and technically skilled business professional with a versatile administrative support skill, set and developed through experience as a Project and Process Officer, Team Development Leader and a CSR. Excel in resolving employee / employer challenges with innovative solutions, system and process improvements proven to increase efficiency and customer satisfaction. Offer advance Project Management skills for both Support and Operations and to all Project Campaigns. Specialized in Call Center Operations Management, Recruitment and Business Consultancy Services.

    $6.00 /hr
    3,937 hours
    4.16
  8. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,742 hours
    4.99
  9. Eloisa S.

    Eloisa S. Agency Contractor

    Team Leader | Customer Service | Quality Analyst | Data Entry Expert

    Philippines - Tests: 9

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/

    Associated with: Systemcore Business Solutions

    $8.50 /hr
    4,947 hours
    5.00
  10. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00