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Marisse Adrea Ito

Marisse Adrea Ito Agency Contractor

Highly Trained Support/Data Entry Rep.

Philippines - Tests: 5

I worked with customer relations and extremely responsible youth willing to accept a position to increase experience within the realm of customer services or in any field to which my qualifications would best suit in. In regard to the leadership opportunities I obtained while working as Shift Manager for Paragon International Customer Care, Ltd., I have also developed my communication skills during my job and demonstrated records of success enhancing efficiency and increasing productivity. My position as Shift Manager also challenged me to use my enthusiastic personality to motivate incoming representatives to be involved in a diverse and fast pace environment. I believed my skills will help your good office maintain its excellent record.

$6.00 /hr
145 hours

Elvi Villahermosa

Elvi Villahermosa Agency Contractor

Editor, translator and transcriber

Philippines - Tests: 1

Main objective is to financially support myself and my family.To establish a career in a progressive and dynamic environment that could enhance one’s skill and abilities. To work for a professional job related to this, to be a part of an organization that offers opportunity for the advancement, recognition, and influence in such organization a challenging position that will utilize and develop my general skills.

$5.56 /hr
2,903 hours

Jomary de Leon

Jomary de Leon Agency Contractor

homebased virtual assistant, technical support and customer service

Philippines - Tests: 3

With a solid 7 years of experience in a BPO industry as a Technical Support Representative, I can say I have developed a deeper understanding of what customer service should be and its importance for every business. Equipped with this experience, I am more than ready to tackle any admin task and customer service related scenarios. I've been part of Resolution Specialist Team that handles all chronic calls and escalations. I believe that should be enough training to handle different types of customers and how to keep them for a good business. In addition, I've been part of the Quality Assurance Team, Remote Assist Team and Subject Matter Expert group.

$5.56 /hr
2,514 hours

Florante Ileto III

Florante Ileto III Agency Contractor

Call center agent/ Email support/ Chat support

Philippines - Tests: 3

CAREER OBJECTIVE Interested to pursue a long-term career in Home base projects / contracts, and other related openings. EDUCATION Ateneo de Manila University | BS Legal Management Undergraduate WORK-RELATED EXPERIENCE StarTek International Ltd. August 2011 - January 2012 • At&t National Business Ordering • Responsible for providing exellent customer service to corporate accounts. • Handles corporate accounts for multi-million dollar companies for their telecommunications services. • Processed new accounts, device orders, transfer of billing responsibility, and billing. StarTek International Philipines Inc. February 2012- January 2013 • At&t Small Business Solutions • Provided customer service for At&t’s small business owner clients • Handled customer accounts regarding their service and billing concern • Assisted in device activation, billing adjustments and network related issues. Century Properties Inc. September 2013 – January 2014 • Responsible for marketing and sale of high-end condominium units • Gave instructions to clients seeking investment opportunities in the real estate development. • Aided in the documentation of payments and titles. Concentrix Daksh Services Corp. April 2014- Present • Sprint Customer Care (Segment 1) • Handled all customer concern about their account, regarding billing, services, rate plans, discounts, network issues, account changes, billing adjustments, and all general inquiries about sprint products and services. • Part of the sprint account segment 1 agents for 3 consecutive months. Extra-CURRICULAR ACTIVITIES Ateneo LEX | Member 2008-2010 • Gave support to our organizational projects; • Member of the balik-laya project for incarcerated persons. • Networked with company sponsors for our projects. Ateneo Judo Varsity Team 2008 - 2009 • Participated in training and tournaments Call Center Training Program (TESDA) | Trainee June 2008 • Scolar for President Gloria Macapagal-Arroyo employment program. • Trained for three months in Informatics for call center training. Speech & Etiquette camp at WILMA CRUZ-TAPALLA SPEECH ACADEME September 2007 • 4 week training on English communication skill enhancement. • Focus on Grammar, pronunciation and accent training. SKILLS & INTERESTS I have exceptional people and communication skills. Fluent in English, Filipino, and I can communicate and deal well with people of various backgrounds. I am a responsible leader and I can also be an efficient team-player who is committed in making projects successful. I have high respect for others and I am open to their ideas and perspectives. Being adventurous, I am enabled to develop strength of character and able to know myself more. After going through all triumphs and challenges that I have faced, I am more determined in achieving my goals towards a successful life for my family and my country.

$7.00 /hr
441 hours

Hazel mae F.

Hazel mae F. Agency Contractor

Virtual Assistant

Philippines - Tests: 9 - Portfolio: 10

Hi! I'm Hazel and I'm an IT graduate with almost 6 years of experience in admin tasks and multimedia. I want to offer you my excellent service through UpWork. I'm confident that I have the skills set you need for the VA you're looking. To give you an overview, the following are my skills: ★ working w/ Excel, formatting, formulas, graphs ★ proficient in the English language ★ 45 wmp typing speed ★ email marketing using Mailchimp ★ social media management using Hootsuite ★ file sharing using Dropbox and GoogleDocs ★ multimedia editing using Photoshop, Lightroom, Premiere, InDesign ★ task management using Trello, Insightly and Evernote ★ email support using Gmail or Outlook ★ ecommerce data entry using WordPress, Streethub, Drupal, and Joomla ★ coding skills using CSS/HTML I have consistently delivered projects on time and under budget, which has earned me merits from my previous employers. I believe my skills would be ideal for your project. Cheers! :D

$6.00 /hr
1,303 hours

Rutchel C.

Rutchel C. Agency Contractor

Contract Management | Project Manager

Philippines - Tests: 17 - Portfolio: 9

For 10 years, I help business owners and entrepreneurs draft, monitor and organize legal documents, organize existing and future projects, manage and build engaged, skilled and driven employee teams in order to have a smooth-sailing, organized, fully-protected and engaged business. I have 3 bachelor's degree, namely AB International Studies, Law and Real Estate Services. Prior to working with oDesk in 2008, I have worked with: - Non-Government Organizations - Local Law Firms - Government Institution And from 2008 to the present, I have worked as: - Project Manager and Coordinator - HR, Recruitment and Staffing Manager - Employee Relations Manager - Paralegal - Technical Researcher - Executive Virtual Assistant - All-around Super Star Aside from my experience and educational background, I possess diverse skills set that is highly beneficial to any kind of business. Furthermore, my business ethics include honesty, belief in one's self and abilities, great command of the English language, doing justice, under promise and over deliver, and never stop learning and acquiring new skills. During my free time, I love to read books, cook different cuisines, engage in handicrafts and spend time cleaning/organizing my things.

$16.67 /hr
1,797 hours

Abigail P.

Abigail P. Agency Contractor

2250+ oDesk Hrs,Virtual Asst.,Transcriber,6Yrs Call Center,ESL Manager

Philippines - Tests: 7 - Portfolio: 11

I had different jobs with Upwork/oDesk as a Virtual Assistant, Transcriber and Inbound/Outbound Representative. I have handled almost everything about emails, blog posting, writing website contents, telemarketing with cold or warm calling and researching. I also have some experience using Craigslist, SalesForce, Advertising Database, WordPress and Webinar. I've always used Google Drive/Spreadsheets and Skype. I worked in a call center for 6 years and have handled different accounts including projects for inbound (order entry and customer service) and outbound telemarketing. Along with taking and making calls over the phone, one of my jobs was to send emails to our clients whenever the need arises and, in some projects, as end-of-the-day reports. I also handled provisioning requests, receivables management, credit needs for billing, answering supervisory calls, and sent the requests directly to the clients or the responsible departments. I was also able to use up to 10 different systems (when necessary) just to finish/resolve a call/issue. As one of the top agents in my office, I also trained newbies and those who needed to hear live calls. In addition, I was also known for having a good voice and accent over the phone and accurate in data entry that enabled me to provide an excellent standing in my service. I am seeking opportunities to serve you and your business with my capabilities.

Groups: Lisnagol | DIRECT™

$7.78 /hr
2,270 hours

Avinash Tripathi

Avinash Tripathi Agency Contractor

PDF Engineer & Web Development Project Manager

India - Tests: 13 - Portfolio: 14

Hi, You just found your PDF EXPERT & PROJECT MANAGER... I am B.Tech (Mechanical Engineering) graduate, Project Manager at Fooji, Project Manager & Lead Developer at Shoedocs. I am workaholic, Honest and My prior concern is my Client's Satisfaction (Reviews on my profile reflect that) PDF SERVICES:- Over the last 3 years, I have developed a wide range of PDF forms including Small firms order forms to Large size Insurance forms. My distinction lies in adding any functionality that is possible within the PDF file. I have successfully completed many complex javascript form projects to add higher functionalities like automatic date updation or age calculation. I will create professional looking, interactive pdf forms for you and can also add buttons like PRINT, SUBMIT & CLEAR into it. WEB DEVELOPMENT SERVICES:- I'm a Website development Project Manager, SEO consultant and an active contributor to the WordPress Open Source project with over 2+ years of experience in wordpress, PHP, HTML5, CSS, jQuery, MySQL, and Windows. I can: - Design & Develop websites from scratch - Fix html, css, jquery issues - Create Html web pages - Install Latest Wordpress Installation(4.3.1 version) on your hosting. - Install Wordpress themes - Get your complex ASP.NET projects done For skype interviews/discussions always notify me 2 hours in Advance!

$17.99 /hr
450 hours

Carly Beaton

Carly Beaton

Native English (UK), Teacher, Translator, Proofreader, Editor

Canada - Tests: 6 - Portfolio: 22

***NOW ON MATERNITY LEAVE*** I am a qualified, practised and experienced Teacher of Modern Languages and English as a Foreign Language. I have spent the past 9 years teaching in both England and Scotland (German and Spanish) and have set up my own online business Peak Language School - - teaching, translating and proofreading/editing English for native and non-native English speakers. I read German (BA Hons) at Royal Holloway, University of London; Spanish at the University of Dundee, Scotland; and I also have a Postgraduate Certificate in Education (St Mary's College, Twickenham, England) Secondary Modern Foreign Languages. I am a fully-qualified EFL/ESL teacher with experience teaching English in Austria and now through my own website. I have also completed numerous English recordings for Austrian school examinations and for in-house school examinations in Scotland as well as several translations, some for large corporations such as Renault. I worked as a Personal Assistant to four Directors for a large international company in central London, England. The post required extensive linguistic skills as there was daily communication with the offices in Germany, Austria and Spain. I type 68WPM in three languages and have extensive knowledge of Microsoft packages and social networking sites as well as experience in transcription of audio and video files. I am an experienced proofreader/editor having worked on several education documents / textbooks, children's storybooks, a YA novel, self-help books, health and fitness books, fantasy novels and business documents including real estate, IT and financial texts as well as advertising campaigns and websites.

$20.00 /hr
149 hours

Laila A.

Laila A.

Expert Ar-En-Fr Translator | Linguist | Project Manager | Copywriter

Lebanon - Tests: 16 - Portfolio: 12

Officially Certified/Sworn translator. oDesk's #1 Arabic/English/French test taker! Hello, I am a freelance officially sworn translator/proofreader, project manager, and copywriter with years of experience. I hold a Bachelor's Degree in Translation as well as a Master's Degree in Diplomacy & Strategic Negotiations.I can guarantee quality work that will always be submitted on time. Language Skills: Arabic - Native language. English - Excellent. French - Excellent. Spanish - Read fluently/speak and write with intermediate competence. Latin - Read and write fluently. Education: Translation Bachelor's Degree - Arabic/English/French - 2006-2010 Master's Degree in Diplomacy & Strategic Negotiations - 2010-2011 Work Experience: 2009 - Present: Freelance Translator/Linguist/Writer/Project Manager in Arabic, French. April 2011: Participated in Charles Rousseau moot court competition in international law. 2009-2010: Senior Translator/Proofreader - Dora Translations. 2008-2009: Religious Translation for the Antonine Maronite Order. 2008-2009: Subtitling- Studio Vision (En-Ar).

Groups: oTranslators

$22.22 /hr
573 hours