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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Gustavo S.

    Gustavo S.

    Customer Service support with Sales experience

    Nicaragua - Tests: 7

    Rest assure that I can provide the quality of customer service or sales experience that you desire. I am professional and reliable, and have extensive customer service, sales and and administrative skills. I have over 3 year experience in Customer Service oriented while trying to give the best possible outcome, which is first call resolution of the customer´s issue in the first contact. I also have 3 years’ experience in Sales (credit monitoring products, telephone service, and credit card customer support). I am a person striving towards results, this gives me the opportunity to reach my goals in an efficient way. I do like to take up challenges easily. I am a multitasking person, this allows me to work on different tasks at the same time, maximizing productivity. Able to generate reports that will not only allow easy comprehension of performance but also identify areas of opportunity.

    $12.50 /hr
    596 hours
    0.00
  2. Anna Grace Jamandre

    Anna Grace Jamandre

    Virtual Assistant

    Philippines - Tests: 3

    All of us are living and working in a rapid-paced, ever-changing world. With all the advancements in technology where everyone is connected to the internet, a niche for online professionals has opened up to cater to the evolving needs of businesses worldwide. Today, companies strive to find new strategies and ways to dominate their markets. For business leaders, today’s environment can lead to challenges / as well as opportunities to innovate / and grow by capitalizing on the rapid speed of change. One of these opportunities is virtual assistant services. I am Anna, I've been in BPO for 1 year already, and i have knowledge about Microsoft word, power point, excel, office, access 2007-2012. and I am also equipped in doing like copy writing, editing/proofreading, social media management, calendar management,. My goal is to help enterprises, professionals, and individuals do their business at ease. Hitting clients’ goals and achieving their business success is my main focus.

    $5.00 /hr
    14 hours
    0.00
  3. Alejandro Flores

    Alejandro Flores

    Technical Support Engineer

    Mexico

    SUMMARY: Highly trained and experienced IT support professional with proven experience in putting expertise to practice, having outstanding communication skills to interact both with clients and company. Known for being agile, sharp, and able to improvise creative yet professional solutions, Functional Skill Areas: MS: Windows OS, Windows Server 2003/2008, MS Outlook/Exchange Basic SQL server support PC Hardware, Printers, Laptops Networking components Objective: ­ Having the willingness to learn and grow personally and professionally, I am looking for a position in a company that needs and values quality customer service and system maintenance. I am a smart, proactive person with many capabilities and have no limitations.

    Groups: Pro Customer Service

    $11.11 /hr
    0 hours
    0.00
  4. Michelle marie R.

    Michelle marie R.

    Technical Support Represetative

    Philippines - Tests: 2

    I worked for Stream Global Solutions for over 4 years as a Dell Computer Hardware Technician. I specialized in Wireless Connectivity such as WiFi, Bluetooth and Mobilebroadband connections. I also configure routers and modems. Currently, I am working as a Microsoft Windows Expert for Convergys Philippines. I troubleshoot software related problems in Computers with Microsoft Windows operating system. I am looking for a part-time job to gain more experience and knowledge about other things aside from being a technical support and I am hoping to get it from trusted clients here in oDesk.

    $3.33 /hr
    0 hours
    0.00
  5. Kasey M.

    Kasey M.

    A creative self-starter ready to help you in huge ways.

    United States

    —Outgoing, Responsive, Excellent, & Efficient— Scope of skills: Researching, Writing, (both academic and formal/informal), social media management and scheduling, copywriting, content development, blogging, Wordpress, some HTML, customer service, email marketing, grant writing/research, non-profit management, academic assistance, ESL services, administrative/executive assistance. I have a background in entrepreneurship, cross-cultural mental health care practices, and non-profit executive support. I'm always looking for opportunities to collaborate with progressive and innovative organizations. My Bachelor's is in English Literature and Language and Refugee Studies. My undergraduate thesis examined community and art-based mental health services for refugee communities during and after U.S. resettlement. Previous to completing my degree, I founded a small dessert catering company in central Indiana and spent time as an international ESL teacher. In the future, I would love to have opportunities to engage with human rights organizations associated with refugee-related efforts regarding legal consultation, resettlement, trauma-care, business development, or mental health services. I currently freelance with a variety of organizations and offer private academic tutoring support to students.

    $42.44 /hr
    4 hours
    0.00
  6. Marlin Saguibo

    Marlin Saguibo Agency Contractor

    Your all around support

    Philippines - Tests: 3

    I am a highly motivated and hard working individual who has passion for doing administrative task and reports. Flexibility has always been the key to the success of all my work done. I am very keen to details and can provide excellent job at a fair price. The task that you will assign will be my top priority. Providing quality work with what I do is one of the best assets that I can use to successfully perform the job that you will assign. A customer service oriented person with technical skill that I may use. I am very much ready and preferred for all the jobs to be done on time. I am currently working as a chat-email/web submit support for a well known global accounting firm and been working in the customer service industry for 9 years, providing excellent service to all users.

    Associated with: Virtual Solutions

    $3.33 /hr
    1,163 hours
    0.00
  7. Marie Broquil

    Marie Broquil

    Lien Representative/Customer Service Rep./Data Entry/Transcriptionist

    Philippines - Tests: 4

    For 5 years I've been in the BPO industry, I have gathered a lot of skills from different accounts I have handled. From Financial Account (bank and government loan in the US), Directory Assistance (US), Healthcare Account (US), Telecommunications Account (local, Australian and US) to Technical Account (US Cable Company). I developed my skills with Data Entry since some of the Programs I worked for require fast and accurate approach on details. I can work with less supervision and can handle pressure. It has always been my goal to provide quality service and output of every job. CURRENTLY, I work as an Offshore Lien Representative for California Worker's Compensation. I would like impart my skills and take this opportunity to find an online career for Customer Service especially Data Entry. I'm definitely looking forward to be more successful together with the Company.

    $4.50 /hr
    342 hours
    0.00
  8. Kenia Portillo De Arevalo

    Kenia Portillo De Arevalo

    Customer Service and Sales Expert

    El Salvador - Tests: 4

    Hi, I'm very excited to become part of your amazing Team and accomplish for a low cost my daily duties on a timely manner. My main objective is to provide excellent service, with accurate and professional results that will contribute to our success. I have 5 years experience in the call center industry as sales, customer service and retention representative, Quality Auditor and Sales/Customer Service Supervisor for different clients such as Dell, Dish and Microsoft. I'm proficient in using software apps especially MS Office(Outlook, Word and Excel). I'm an experienced professional with multiple skills looking for extra work, very diligent, attentive to details, hard working and honest.

    $4.44 /hr
    35 hours
    0.00
  9. Diandra I.

    Diandra I.

    Communication, Sales and Marketing

    United States - Tests: 3

    Over the last 10 years, I have developed my skills in data entry, communication and sales and marketing. My core competency lies in my good customer service skills and in my ability to communicate effectively. I am seeking opportunities to increase your company's customer- base and improve your company's quality of serve and level of customer care. I also have skills in Microsoft Powerpoint, Microsoft Excel, Microsoft Word. I am also a well experienced language and data transcriber who is capable of delivering high quality under demanding time constraints.

    $5.56 /hr
    142 hours
    0.00
  10. Debra Spies

    Debra Spies

    Project Manager/ Customer Service Agent/ Amateur Photographer

    United States - Tests: 2

    I want to create a strong bond with an oDesk employer. I am a tenacious worker who takes personal satisfaction in a job well done. I have nine years of project management experience and over ten years in customer service.

    $13.33 /hr
    1,453 hours
    0.00