Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
Clear all filters
  1. Kenia Portillo De Arevalo

    Kenia Portillo De Arevalo

    Customer Service and Sales Expert

    El Salvador - Last active: 2 months ago - Tests: 4

    Hi, I'm very excited to become part of your amazing Team and accomplish for a low cost my daily duties on a timely manner. My main objective is to provide excellent service, with accurate and professional results that will contribute to our success. I have 5 years experience in the call center industry as sales, customer service and retention representative, Quality Auditor and Sales/Customer Service Supervisor for different clients such as Dell, Dish and Microsoft. I'm proficient in using software apps especially MS Office(Outlook, Word and Excel). I'm an experienced professional with multiple skills looking for extra work, very diligent, attentive to details, hard working and honest.

    $4.44 /hr
    35 hours
    0.00
  2. Ana Eclarinal

    Ana Eclarinal

    Web Researcher and Admin Support /Professional Data Entry Assistant

    Philippines - Last active: 1 day ago - Tests: 6

    My past experience in Sales, Retail and Customer Service has equipped me with various skills, an attitude to value work and to constantly aim high to achieve goals. I am looking into a profession, not just a "job" where my professional and personal skills can be maximized to its full potential which can help achieve company goals.

    $5.00 /hr
    335 hours
    0.00
  3. Kasey M.

    Kasey M.

    A creative self-starter ready to help you in huge ways.

    United States - Last active: 11 days ago

    —Outgoing, Responsive, Excellent, & Efficient— Scope of skills: Researching, Writing, (both academic and formal/informal), social media management and scheduling, copywriting, content development, blogging, Wordpress, some HTML, customer service, email marketing, grant writing/research, non-profit management, academic assistance, ESL services, administrative/executive assistance. I have a background in entrepreneurship, cross-cultural mental health care practices, and non-profit executive support. I'm always looking for opportunities to collaborate with progressive and innovative organizations. My Bachelor's is in English Literature and Language and Refugee Studies. My undergraduate thesis examined community and art-based mental health services for refugee communities during and after U.S. resettlement. Previous to completing my degree, I founded a small dessert catering company in central Indiana and spent time as an international ESL teacher. In the future, I would love to have opportunities to engage with human rights organizations associated with refugee-related efforts regarding legal consultation, resettlement, trauma-care, business development, or mental health services. I currently freelance with a variety of organizations and offer private academic tutoring support to students.

    $42.44 /hr
    4 hours
    0.00
  4. Kathleen Tevepaugh

    Kathleen Tevepaugh

    Customer Service/Web Researcher

    United States - Last active: 26 days ago - Tests: 3

    I have almost 10 years of customer service experience, both face to face and inbound call center. I am very much a people person and can easily initiate and engage in conversation with a stranger. I grew up with computers and have evolved with the ever changing technology which allows me to be very comfortable at navigating my way around the inter webs and computer programs themselves. I have military experience which has taught me to have great attention to detail. It also taught me to be able to think outside the box and to work smarter, not harder. My work gets done in an efficient yet professional manner. I look forward to assisting you in the future!

    $15.00 /hr
    6 hours
    0.00
  5. Jennel Thein Peralta

    Jennel Thein Peralta Agency Contractor

    Customer Service Specialist

    Philippines - Last active: 20 days ago - Tests: 2 - Portfolio: 1

    My career has led me to specialize increasingly in the field of Communications and dealing with different types of people at international level. I have experience in: teaching, coaching/ mentoring and strategic way of resolving customer concerns mostly about billing, travel and hotel bookings. Furthermore, it has improved my social and people skills and the application of modern leadership methods (through staff motivation and target-setting, clarity in communication, and easy personal inter-relations.

    Associated with: Telemarketer Group Manila™

    $5.50 /hr
    182 hours
    0.00
  6. Diandra I.

    Diandra I.

    Communication, Sales and Marketing

    United States - Last active: 09/13/2014 - Tests: 3

    Over the last 10 years, I have developed my skills in data entry, communication and sales and marketing. My core competency lies in my good customer service skills and in my ability to communicate effectively. I am seeking opportunities to increase your company's customer- base and improve your company's quality of serve and level of customer care. I also have skills in Microsoft Powerpoint, Microsoft Excel, Microsoft Word. I am also a well experienced language and data transcriber who is capable of delivering high quality under demanding time constraints.

    $5.56 /hr
    142 hours
    0.00
  7. Marie Broquil

    Marie Broquil

    Lien Representative/Customer Service Rep./Data Entry/Transcriptionist

    Philippines - Last active: 5 months ago - Tests: 4

    For 5 years I've been in the BPO industry, I have gathered a lot of skills from different accounts I have handled. From Financial Account (bank and government loan in the US), Directory Assistance (US), Healthcare Account (US), Telecommunications Account (local, Australian and US) to Technical Account (US Cable Company). I developed my skills with Data Entry since some of the Programs I worked for require fast and accurate approach on details. I can work with less supervision and can handle pressure. It has always been my goal to provide quality service and output of every job. CURRENTLY, I work as an Offshore Lien Representative for California Worker's Compensation. I would like impart my skills and take this opportunity to find an online career for Customer Service especially Data Entry. I'm definitely looking forward to be more successful together with the Company.

    $4.50 /hr
    342 hours
    0.00
  8. Anna Grace Jamandre

    Anna Grace Jamandre

    Virtual Assistant

    Philippines - Last active: 3 months ago - Tests: 3

    All of us are living and working in a rapid-paced, ever-changing world. With all the advancements in technology where everyone is connected to the internet, a niche for online professionals has opened up to cater to the evolving needs of businesses worldwide. Today, companies strive to find new strategies and ways to dominate their markets. For business leaders, today’s environment can lead to challenges / as well as opportunities to innovate / and grow by capitalizing on the rapid speed of change. One of these opportunities is virtual assistant services. I am Anna, I've been in BPO for 1 year already, and i have knowledge about Microsoft word, power point, excel, office, access 2007-2012. and I am also equipped in doing like copy writing, editing/proofreading, social media management, calendar management,. My goal is to help enterprises, professionals, and individuals do their business at ease. Hitting clients’ goals and achieving their business success is my main focus.

    $5.00 /hr
    14 hours
    0.00
  9. Debra Spies

    Debra Spies

    Project Manager/ Customer Service Agent/ Amateur Photographer

    United States - Last active: 7 hours ago - Tests: 2

    I want to create a strong bond with an oDesk employer. I am a tenacious worker who takes personal satisfaction in a job well done. I have nine years of project management experience and over ten years in customer service.

    $13.33 /hr
    1,338 hours
    0.00
  10. Vishnu V.

    Vishnu V.

    Expert in Data Processing/Back end Operation/Business Operations/Trans

    India - Last active: 2 months ago - Tests: 6

    An astute & result oriented with a decade of experience, working in various roles related to Delivery-IT, Business Operations, Account Management, Software Sales & Support, Customer Relations, Co-Ordination, MIS, and Commercial with Profit Accountability. Good understanding skills to know the exact need of a client to makes them more comfortable to have a quality discussion & finalising the requirement’s. Ensuring maintenance of excellent relations with clients & service delivery for additional business opportunities and retaining customers for future and more.

    $3.00 /hr
    0 hours
    0.00