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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Roni Smith

    Roni Smith

    Experienced Administrative Assistant

    Jamaica - Last active: 6 hours ago - Tests: 1 - Portfolio: 1

    With over 6 years experience, I am an Administrative support professional experienced working in fast-paced environments and multi billion dollar companies demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively.

    $8.00 /hr
    257 hours
    5.00
  2. Maria victoria R.

    Maria victoria R.

    Project Manager, VA, e-Commerce/Web Content Manager

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 3

    As a manager, it is my goal to bring out the best in my team to best serve the company. As an individual, it is my personal commitment to work as a partner and not just a hired contractor as it gives more gratifying and fulfilling end results. My expertise are in to project management, Reliability, high regard to honesty and integrity are my core principles at work. I strive to learn and and always interested in learning tasks and reaching goals. My experiences in project and team management onsite and online gave me a deeper understanding of diversity in the workplace. Blending with different people having different personalities and cultures is very important in order for you to work as a team. oDesk is a perfect environment where diversity works at its best.

    $11.11 /hr
    6,398 hours
    4.87
  3. Rhoda irene A.

    Rhoda irene A.

    Article Writer, Transcriptionist and Customer Service Professional

    Philippines - Last active: 7 days ago - Tests: 10

    Over the last 6 years, I have been providing service to a range of customers across the US and UK. I have developed a strong sense of customer service, knowing how to deal with different kinds of people more effectively, with a focus on providing solutions to their problems and queries. I have also been working as an administrative assistant and IP Relay operator, and am able to type up to 75 wpm. I am seeking opportunities to team up with some independent companies / buyers for data entry / customer service or freelance writing jobs.

    Groups: Article Samurai

    $8.89 /hr
    38 hours
    4.99
  4. Jhoana Villegas

    Jhoana Villegas

    Customer Experience Specialist

    Philippines - Last active: 1 month ago - Tests: 3

    My name is Jhoana Villegas, 38 years old. I am a stay at home Mom and I have one dependent, he's 10 years old, smart and loving. I am a college graduate, and I hold a degree of Bachelor of Science in Computer Science. I have had the opportunity to work with one of the most amazing BPO in the Philippines, where I worked as a Team Leader. I have 10 years of extensive customer experience. I assisted customers mainly with their complaints. The medium of communication used are voice and email.

    $5.56 /hr
    264 hours
    4.55
  5. Yasir A.

    Yasir A.

    Transcription - Professional, Accurate & Fast

    Pakistan - Last active: 7 days ago - Tests: 6 - Portfolio: 4

    Passionate about the work I do, I aim at providing an excellent service to my clients by employing variety of skill sets; from Word processing to Audio Editing. By paying close attention to detail, I am aim at providing a polished product, on a consistent basis. I personally handle all assignments and treat them with up-most integrity. Guaranteed confidentiality and non-disclosure of all work content.

    $16.67 /hr
    141 hours
    4.95
  6. Jeffrey Pascual

    Jeffrey Pascual

    IT Technical Support / Data Entry Professional

    Philippines - Last active: 1 day ago - Tests: 5

    I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

    $5.56 /hr
    3,897 hours
    5.00
  7. Lexzelle N.

    Lexzelle N.

    Excellent Customer Service Representative (Email/Chat Support)

    Philippines - Last active: 6 hours ago - Tests: 2

    If you are looking for an expert Chat/Email Support representative, you can definitely count on me.. I have worked with one of the top call centers (BPO) in the Philippines for which the client is an international (U.S) cable company (Comcast). Work Experience: - Customer service rep (Chat/Email) - Team Leader - Data Entry - Troubleshooting - Account registration / Password resets - Billing - Upgrade / downgrade services - Process order and shipment - Process online payment - Schedule appointment - Retention Qualities: ***Proficient in English ***Reliable ***Dedicated to work ***values Integrity ***has fast and reliable internet connection at home ***40-45 wpm typing speed with 98 - 100% accuracy ***Adheres to agreed schedule

    $9.44 /hr
    4,276 hours
    5.00
  8. Christian Hular

    Christian Hular

    Tier 2 Level Technical Support Representative Verizon

    Philippines - Last active: 25 days ago - Tests: 2

    I Handle customer inquiries, complaints, technical issues regarding internet and suggest promos and services of Verizon Calm angry callers, repair trust, locate resource for problem resolution and design best solution option. Key Accomplishments: • Manage a high volume work load within a deadline-driven environment. • Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus, and dependability in performance evaluations. • Recognized and received commendations from client abroad due to quick resolution on customers’ needs

    $3.00 /hr
    444 hours
    5.00
  9. Alanca Abisel

    Alanca Abisel

    Translator, Transcriptionist and Subtitler

    Turkey - Last active: 1 day ago - Tests: 2 - Portfolio: 8

    I might not be the fastest or cheapest worker out there, but I'm one of the most meticulous; who values time, effort and quality. Instead of promising more, I tend to be realistic, but offer even more in return. My services include; - General translation (Turkish to English) + (English to Turkish) - Subtitle translation (Turkish to English) + (English to Turkish) - Medical translation (Turkish to English) + (English to Turkish) - Transcription (English to English) + (Turkish to Turkish) - Customer Relations (email + live chat + telephony) - Admin Support I'm originally a veterinarian and have worked as a clinical trial monitor on human trials for 7 years, hence comes my medical background. I have also worked as a customer service representative for Shell; answering calls and written correspondence originating from the United Kingdom. I have a very diverse range of skills; I enjoy researching and learning new things. I am professional, polite, friendly and trustworthy. Take a close look at my profile and contact me for future jobs. You will be anything, but sorry.

    $7.78 /hr
    0 hours
    5.00
  10. Michael Paolo Agustin

    Michael Paolo Agustin

    Freelancer

    Philippines - Last active: 4 days ago - Tests: 7

    I currently have 3 years of working experience here in the Philippines specifically in the BPO industry. I have the skill set for English Communication. I had experience working for an airline company for 8 months which deals with phone and online reservations. Afterwards, I transferred to to a different line of business which deals with medical claims. I have a year and 3 months experience dealing with medical professionals to help them with the customer's eligibility and benefits, most especially with claims. My current experience deals with business. I'm a sales support supporting the United States. I do bid management which is focused on hardware order to contract registration. I'm open to jobs that fit with my skills and experience. I'm also willing to learn and explore, hone and acquire new skills that could help me grow in the business.

    $4.00 /hr
    0 hours
    4.00