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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Stacy-Ann Bandoo

    Stacy-Ann Bandoo

    Expert in Leads Generating, Customer Service, Tele

    Jamaica - Portfolio: 3

    My Objectives has led me to specialize increasingly in Web Research, Leads Generating, Customer Service, Telemarketing, Data Entry, Administrative Support and Business Services. My over 7 years of work experience in these fields has resulted in me been confident in handling that of which is required of me thus providing great Service and Satisfaction to whom i am employed to. My education level is up to tertiary. I am very goal oriented and a hard working person. I believe that i am a professional and efficient worker and that i can work on my own initiative.

    $11.00 /hr
    1,492 hours
    4.88
  2. Jacqueline S.

    Jacqueline S.

    Writer and Researcher Ready to Write for You

    United States

    Experienced writer, U.S. college educated, mom of six (mostly grown) kids. Experience as legal secretary and assistant, restaurant manager and business owner. Avid researcher and non-fiction reader. Favorite topics are business, marketing, health and medical, search engine optimization, law, family, education, society, home, and new topics I'm not familiar with. Willing to write on almost any topic. This is just a quick casual overview so I can put in a proposal.

    $15.00 /hr
    91 hours
    4.61
  3. Britney S.

    Britney S.

    24/7 Support - Hard Working - Reliable

    United States - Tests: 1 - Portfolio: 1

    HELLO! I am a seasoned Administrative Assistant / Receptionist, who gladly helps various clients get important projects completed by specified deadlines. Aside from my extensive experience and exposure to traditional and social media, working independently is a speciality and I'm a team-player! Self motivated, detail-oriented, and possess great organizational skills. Quick-learner and can adapt quickly to new technologies. All deadlines are taken very seriously. As a highly motivated and driven individual, I promise to not disappoint you. Let me help you tackle any task you may need help with.

    $16.00 /hr
    12 hours
    4.83
  4. Grayson Price

    Grayson Price

    Prose with Punch

    United States - Portfolio: 1

    "I would not hesitate in recommending Grayson Price to anyone who wanted a job well done!” With a background in health sciences, philosophy, and the performing arts, I can bring a depth of understanding and an ease of communication to your project that is unmatched. Clients consistently comment on the high quality of my work - let me put my skills to work for you!

    $16.00 /hr
    28 hours
    4.78
  5. Nadine L

    Nadine L

    Transcriber, 110wpm, film/photo editor, tutor, writer

    United Kingdom

    Education: BSc Psychology (2:1) MA Philosophy of Biological & Cognitive Sciences (ongoing). I have experience in a wide range of jobs and projects including event organising, tutoring, film and photo editing, personal assistant for several start-up businesses and website design. If there are a range of jobs you need doing chances are I can help with all. Fluent in English including spelling and grammatical differences for UK and US English. Some French, German and Arabic. General: Speed typing (110 WPM), proofreading, grammar-checking, essay & article writing, general admin and computer work including but not limited to Powerpoint, Excel, SPSS, Photoshop CS5, iMovie, Final Cut Pro. Photo and video editing. Tutoring: up to (I)GCSE level in all subjects (not including 2nd language) A-level and Undergrad in Philosophy and Psychology, including Statistics & Research Methods and SPSS.

    $20.00 /hr
    2 hours
    5.00
  6. Sidney Schneider

    Sidney Schneider

    Ethical and on time

    Canada

    Experienced Call Center Professional; comfortable with any software, can respond effectively to any callers' requests or needs. Motivated, experienced and accurate. My skill set includes intense attention to detail. Reading was my first love, from the time in Grade 1 when I was the best reader by far in my class, I first learned bookkeeping right out of high school. Then I learned computers. That was last century some time. I type 60 wpm.

    $38.00 /hr
    0 hours
    5.00
  7. Mayur Lodha

    Mayur Lodha

    Expert in Accounting, Admin & Marketing

    India

    Highly motivated professional with a proven ability to get the job done, with an expertise to multitask effectively seeking a position where the above qualities coupled with a COMMERCE degree and technical know-how can be fully utilized and further developed and in addition to above I got 5 years of working experience with leading Bank, Manufacturing company (India's top 3 company in turnover) and service industry in an international market.

    $3.00 /hr
    1 hours
    4.88
  8. Adele H.

    Adele H.

    Online typist and editor

    Australia

    I am an organised and hardworking person, capable of working under pressure. I have a Certificate III in Business and very good keyboard and typing skills. Three years ago, I became a parent for the first time. I’m looking for an online position, so that I am able to return to the workforce, yet continue to raise my daughter.

    $16.00 /hr
    0 hours
    5.00