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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Roni Smith

    Roni Smith

    Experienced Administrative Assistant

    Jamaica - Last active: 20 hours ago - Tests: 1 - Portfolio: 1

    With over 6 years experience, I am an Administrative support professional experienced working in fast-paced environments and multi billion dollar companies demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively.

    $8.00 /hr
    257 hours
    5.00
  2. Joana Marie Madarang

    Joana Marie Madarang

    Salesforce Administrator - Database Administrator

    Philippines - Last active: 10 days ago - Tests: 1

    - Having more than 2 years in Cloud Computing in Salesforce.com. - Extensive experience in data migration and integration using Apex Data Loader and using Import Wizard. Knows how to import records, mass updates, upsert, mass deleting records without compromising salesforce data, export records and retrieve deleted records. - Knowledgeable in using excel. Can use excel to clean .csv prior to import.\ - Have knowledge in Change Sets deployment around Salesforce.com.  ADM201 Certified Administrator  ADM211 Certified Advanced Administrator  DEV401 Force.com Certified Developer

    $6.00 /hr
    0 hours
    0.00
  3. Jean Paul Paredes

    Jean Paul Paredes

    Tech Support,Virtual Admin,PHP,Autoit,VBA,Real-Estate,Data Entry,Grapx

    Philippines - Last active: 20 hours ago - Tests: 2 - Portfolio: 14

    In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short period of time. I love troubleshooting as well as making solutions for better, more efficient data processing. Skills includes Technical Support, Visual Basic Programming, HTA/HTML, Administrative Support, advertising website maintenance and updating, Excel Automation/Macro Programming, Print/Graphics Design, Data Mining/Research, Client Mail Setup, Database Administration, CPanel and Domain Management, Free Website Hosting, Google Docs/Form, Fusiontables and Zendesk. Experiences: - Visual Basic Programmer (VBA/VBS) - 4 years as Computer layout Artist/Designer (Printing Press) - 2 years as Computer Graphics Artist/Designer (Advertising) - 2 years as Call Center Technical Support Representative - 9 months as Data Analyst (Promoted) - Online Admin or Virtual Assistant - Print Artist/Designer & Virtual Assistant doing calls to real estate prospects in the US - 3 months working as Technical Support Representative for a Canadian Web Hosting Company - Customer Service Representative for Online PC Solutions - 9 months as Liason Apprentice/Admin Assistant for a Home Tending Company/Real Estate - Data Encoder and Keyword researcher assistant - Ebook Proof Reading - Admin Assistant/IT/Dispatch Control/Transportation Services - Real Estate Excel Macro Programmer - Taxi reservation - Zendesk Ticket Support - PHP/MySQL Database Programmer (Beginner/Hosting Websites) - Website Developer - Excel Macro Developer/Programmer - Online Gaming Trainee/Administrator - Autoit, VBScript, PHP, Javascript programmer Skills: - Technical Troubleshooting - Setting up Outlook and other Client Mails - Creating/developing application software using Visual Basic - Designing advertising materials such as posters, brochure, soap boxes, food boxes, streamers, banners, and more. - Use/operate both PC and MAC computers - Editing photos using Adobe Photoshop CS3 - Experienced user of Adobe Photoshop CS3, Adobe Illustrator CS3, Adobe InDesign CS3, Microsoft Excel, Microsoft Outlook - Handling technical calls. - Creating Excel/Outlook macro programs for better data processing. - Creating HTA/HTML applications for data encoding tasks. - Employee/Staff scheduler - Web Hosting Tier 1 Tech Support with basic Cpanel/Plesk. - Editing/updating product images online - Virtual Assistant - Zendesk, Google for Small Business, Google Drive, Google Docs, Google Calendar - Free Web Hosting with Cpanel - Free TK Domain - Basic PHP and MySQL - Paypal Integration and IPN - Autoit Programming IP Phone: Cisco SPA 303 IP PHONE

    $5.56 /hr
    11,615 hours
    4.82
  4. Salvador Melendez

    Salvador Melendez

    Customer Support Specialist.

    El Salvador - Last active: 1 day ago - Tests: 9

    I'm going on my 10th year working in the contact center industry dealing in customer service and technical support accounts and I’m looking to work full time in ODESK. I’m a very customer satisfaction oriented person, even when dealing with technical issues I’m an expert in adding value to a customer’s interaction, at this point, providing excellent customer service comes naturally. Dealing with irate customers is part of how I make a living. I have worked as a Customer Service Representative and a Tech Support Representative for companies like MSN, Sony, Koodo Mobile, Bell Canada, National Geographic and Visa RushCard and I’ve learned that no matter what the job is, I’m a quick learner and can adapt to a various range of systems, quality requirements and focus on the KPIs that are more important for a particular job.

    $7.00 /hr
    2,936 hours
    5.00
  5. Dilna M.

    Dilna M.

    Web Research/Data Entry/QC/HTML/PDF Extraction/Social Media

    India - Last active: 1 month ago - Tests: 6 - Portfolio: 6

    I am 4+ years experienced person who is aspiring for a challenging career in the field of Project management & Administartion, Web Development,Software QA ,Data Entry and seeking for some good projects to prove my ability in this field. One of my positive qualities is that I have a good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with dedication and will provide quality deliver of jobs. I have worked in Business Process Outsourcing segment and have done many data entry projects including Form Filling, E-Publishing, Conversion of PDF files and Image files of Books into word and excel formats., etc, with utmost Quality and Time. Note: I have also good experience in Book Conversions, Data Conversions, Data Entry, PDF Conversions, Form Filling, HTML Conversions, MS Word, MS Excel,Adobe Photoshop 2007, Microsoft Power point 2007 and my Typing speed is 63 wpm with 100% accuracy.

    $3.33 /hr
    418 hours
    4.97
  6. Germaine Roberts

    Germaine Roberts

    Telemarketing

    South Africa - Last active: 10 days ago - Tests: 2 - Portfolio: 1

    I am currently contract working for an International Telemarketing firm. I have been active in Telemarketing, recruiting of staff and compiling scripts for over 2 years. Working from home suites me as I live alone and have the perfect quiet environment to fulfill my duties successfully. I am a target driven person and enjoy a great challenge. Having traveled the world extensively has enabled me to relate to people of all walks of life and enhanced my personable yet professional manner when engaging with clients. I do enjoy working with people that take the initiative to think out of the box and take accountability for their actions or decisions, such as I do. Taking pride in my work is first and for most crucial to sustain a good employee relationship and encourages me to uphold a good work etiquette. I wish do become an asset to any firm that I work for and strive to becoming indispensable.

    $12.00 /hr
    480 hours
    4.90
  7. C Euridice Chelsea Salcedo

    C Euridice Chelsea Salcedo

    Experienced Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 1

    I provide excellent service with great quality of work. I am confident, hardworking, professional and flexible. I am also fluent in English both spoken and written. I also have good phone and email etiquette. I am also knowledgeable in MS Word, MS Excel and MS Powerpoint. With my experience, you can assure great results with high efficiency, quality and integrity from my work.

    $4.00 /hr
    69 hours
    5.00
  8. Tianna K.

    Tianna K.

    Virtual Assistant/Data-entry expert/Telemarketer/Internet Researcher/

    Jamaica - Last active: 20 hours ago - Tests: 6 - Portfolio: 2

    If you're looking for responsive and organize Virtual assistant that is tech and social media savvy then I am the right pick for you. Delivering quality work to clients at a low cost and meeting their expectations is what I aim for. SKILLS - Bookkeeping -Blog &Article writing - Project Management, Virtual Assistant - Affiliate Marketing - Research & Support -Recruiting -Telemarketing Each project is an opportunity which gives me a chance to share my talent and skills. I look forward to working with you!!

    $7.83 /hr
    1,421 hours
    4.86
  9. Susan Sullivan

    Susan Sullivan

    Virtual Assistant

    United States - Last active: 20 hours ago - Tests: 12 - Portfolio: 3

    I have an A.S. in Business Management. I am certified in Windows XP, Certiport Internet and Computing Core Certification, certifications in Microsoft Office 2007 (Word, Excel, Power point, and Outlook), as well as a Microsoft Office 2007 Master Certificate. Additionally, a certification for a PBX Operator/ Front Desk, and I have taken an entrepreneur course, through the Tucson Hispanic Chamber of Commerce, and have received a certificate for it. I can type averagely at 75 WPM @ 100% accuracy and ten-key averagely at about 15000 KSPH.

    $8.89 /hr
    146 hours
    4.13
  10. Leonard Leong

    Leonard Leong Agency Contractor

    Sourcing Expert | Web Marketer | Binary Options Trader | Web Developer

    Philippines - Last active: 20 hours ago - Tests: 16 - Portfolio: 5

    Ambitious, energetic, strong-willed, charismatic, organized, creative, thoughtful, and passionate leader who plans and execute innovative solutions that paves the ways to win-win situations. Experienced in leading a complex organization that has a distributed workforce as a majority of its staff in providing world-class cost-effective services to a diverse clientele that includes: Automobile Dealerships, Marketing Agencies, Book Publishers, Law Firms, Event Planners, Coffee Retailers, etc. If you're looking for a professional whose goal is to provide clients cost-effective solutions for their business processes, then please feel free to tell me how I can be of service.

    Associated with: ROO Agency

    $9.99 /hr
    6,491 hours
    4.93