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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 159 CRM projects are completed every quarter on Upwork.

159

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. C McLaughlin

    C McLaughlin

    ***Experienced VA ~ Data Entry ~ Administrative Support***

    Canada - Last active: 23 hours ago - Tests: 20

    Professional VA/PA who possesses exceptional organizational, communication and customer service skills. I am an extremely motivated multi-tasker with a strong work ethic. I am highly experienced with Google docs, Windows and MS Office related programs such as Word, Excel, and Power Point. I believe myself a quick study, having mastered numerous specialized programs needed for various positions I have held over the years. Available for administrative support, transcription, proof-reading/quality control, email response handling, calendar management or data entry.

    $15.00 /hr
    7,243 hours
    4.86
  2. J-za O.

    J-za O.

    High quality customer service and administrative support

    Philippines - Last active: 23 hours ago - Tests: 16 - Portfolio: 2

    I have more than 4 years experience in the BPO industry and 5 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, bookkeeping, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.

    $7.78 /hr
    1,885 hours
    4.77
  3. Monaliza N.

    Monaliza N.

    Excellent Virtual Assistant

    Philippines - Last active: 23 hours ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    6,155 hours
    4.95
  4. Cherrie C.

    Cherrie C.

    Customer / Web Support, Administrative Work, Data Entry and Research

    Philippines - Last active: 6 days ago - Tests: 7 - Portfolio: 1

    With more than 2 years of working as an Online Contractor doing random and various projects, I have developed skills mentioned below: 1. CUSTOMER SUPPORT / ADMIN TASK (Telephone Handling-Customer Complaints, Email Handling, Email Marketing, Telesales, telemarketing, keeping track of trouble tickets, etc.) 2. DATA ENTRY ( Odesk, Elance) 3. ONLINE WEB RESEARCH 4. TRANSCRIBING 5. PROOFREADING 6. LINKEDIN Messaging 7. In-house CRM for Customers 8. Maintaining Gmail Account 9. Posting Craigslist Ads 10. Posting Business Articles Daily 11. Posting / Managing Online Calendar 12. Designing , Creating and Maintaining Static Website using Dreamweaver and Photoshop. 13. Designed/Created Mobile Website using mSmarty Mobile 14. Doing link exchanges 15. Making Fill-up Forms using AWeber

    $10.00 /hr
    45 hours
    4.97
  5. Dane K.

    Dane K.

    German-English Translator and Customer support representative

    Croatia - Last active: 23 hours ago - Tests: 11

    I am a certified translator for German and English. For several years now I have been translating for several translation agencies from versatile fields. All of my translations are stored in Translation Memories (memoQ and Trados) which help me maintain terminology consistency. Many of my clients have paused the contracts and ask for services on a regular basis. Should you need a professional translation services feel free to ask for my services.

    $8.33 /hr
    886 hours
    4.81
  6. Mark Donovan

    Mark Donovan

    Grants and Resume Writer & Expert Salesforce Consultant

    United States - Last active: 1 month ago - Tests: 2

    Hello! I'm your organization's newest skilled writer, CRM & database administrator, and/or extra-pair-of-hands. An experienced leader of high-performing teams at growing organizations, I specialize both in writing content and database administration. From devising a mission statement for a brand new company to writing a grant proposal for an established organization, I'll draw on years of experience to deliver a product exceeding your needs. With data, I have particular expertise in Salesforce. By leading a growing non-profit's deployment and integration of Salesforce, I've learned industry best practices and valuable lessons ready to be utilized for your organization. Experience: -Director of Growth and Impact: Led a non-profit to over 90% growth in membership in two years by designing and implementing Salesforce CRM and winning new funding via grant proposal writing. -Regional Director: Hired and managed a team of 10 staff across three offices for a major Presidential campaign; became of the highest performing regions by analyzing data and designing training programs to share best practices across staff. -Chairman of the Board: Appropriated over $4 million of student fees by appointing and managing a 35 member board charged with implementing the distribution of funds.

    $37.00 /hr
    0 hours
    5.00
  7. Julie S.

    Julie S.

    Research and business Plans, market research, presentations, projects

    France - Last active: 12/26/2013 - Tests: 3 - Portfolio: 1

    Based in France, I am trilingual English/French/Chinese (written and spoken). Over the last six years and in four countries, including China and the UK, I have : sold products and services, developed businesses and partnerships, coordinated exhibitions and set up events, taught business language and built a Museum, working with prestigious brands such as Dior and BMW. My level of energy is so high that I am now also seeking opportunities to provide virtual support, in the following areas :- translation, interpretation, transcription in EN/FR/CH- Business plan, market research and marketing plan- project Management- e-Marketing, e-Sales - Sourcing, Recruitment- Customer service. - Expertise regarding China.

    $20.00 /hr
    116 hours
    4.95
  8. Rebecca I.

    Rebecca I.

    Virtual Assistant specializing in Social Media Marketing & Wordpress

    United States - Last active: 5 months ago - Tests: 7 - Portfolio: 4

    YOUR SUCCESS IS MY SUCCESS! Virtual/Personal Assistant|Social Media Specialist|Wordpress Web Sites & Blog Design & Management Concentrate on what you do best and I'll help you handle the rest! Professional & Reliable. Confidential Information handled with Discretion. Wide range of skills and services offered: * Social Media - Strategic Planning, Profile setup and optimization, tasks and tactics to help you achieve your goals. * Manual Wordpress Installations & Setup, Web Design, Content/Blog Management * Forms|Reports|Spreadsheets|Presentations|Slideshare * email Marketing Assistance|Set up your Online Forms, Broadcasts and Autoresponders * Customer Service & Coordinator * Project/Team Management * General to Executive Level Assistance with Administrative Activities

    $38.89 /hr
    172 hours
    4.74
  9. Eric Crinnian

    Eric Crinnian

    Attorney (Licensed in MO) & Experienced Professional

    United States - Last active: 03/07/2014 - Tests: 9

    Over the past 13 years, I have gained extensive experience over several areas, including law, inside and outside sales, business management, personnel and HR, insurance, retail, and several other fields. I have a bachelors degree in communication, and just received my Juris Doctorate. My research and writing skills are impeccable and I have a wide array of interests and subject matter expertise areas. I am located in the central United States and am a native English speaker. Please take a look at my oDesk feedback and my test scores, and contact me if you have any questions about my abilities. I would love the opportunity to put my skills to work for you!

    $55.56 /hr
    23 hours
    5.00
  10. Kelly G.

    Kelly G.

    15 yrs of experience in Research & Media...

    United States - Last active: 3 days ago

    Will exceed your expectations. Hard working, diligent and engaging collaborator and communicator with over fifteen years of experience in market, media and social media research. An out-of-the-box thinker who will provide you innovative ideas while still focusing on the details and deadlines.

    $15.00 /hr
    139 hours
    4.80