Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

Last updated: May 1, 2015
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  1. Maridon Acel Partosa

    Maridon Acel Partosa Agency Contractor

    Data Entry/Virtual Assistant/Customer Service Support

    Philippines - Last active: 5 days ago - Tests: 2

    I am a very reliable person. I work hard every time to perfect any scheme thrown at me. I have been in a call center industry for 5 years and held high positions and received numerous recognition as a representative and a top BPO scheduler. You will be assured of my full time involvement in your company, loyalty in long terms and whole confidence of your company's growth and success.

    Associated with: Tinymob Studio Agency

    $3.33 /hr
    300 hours
  2. Sahlie jane B.

    Sahlie jane B. Agency Contractor

    7years Technical Support & Customer Service Experience in BPO industry

    Philippines - Last active: 1 day ago - Tests: 6

    My seven years of experience in the BPO industry was able to sharpen my skills in Customer Service, Technical Support, managing people, gathering data and analyzing them. Moreover, I am very familiar with the Microsoft Word, Excel and Powerpoint. I would like to share these talents of mine to my future oDesk employers. I am a very hardworking person and always ensures that in everything I do, I will put all my time, effort and heart on it. Thus, you can always expect an excellent outcome. I am very attentive to detail, particular to accuracy and timeliness.

    Associated with: 3KIDS Customer Support Agency

    $3.40 /hr
    4,343 hours
  3. Muhammad Abdul Qadeer

    Muhammad Abdul Qadeer

    Expert in Data Entry, Excel & Typing with Searching & Emai Experience

    Pakistan - Last active: 09/06/2014 - Tests: 4 - Portfolio: 3

    Looking for someone to get your data typed or moved? Have a lot of typing work to be done? Need help in doing searching on web? Look no further! I have over 15 years of experience as admin assistant doing data entry work. I am an expert in Data Entry, Typing, Web Searching, E-Mail Handling, General Office Work, MS Excel, and Admin Assistant Work. If you are looking for quality and error-free work that needs to be completed before the deadline, then you have come to the right place.

    $3.00 /hr
    1,918 hours
  4. Michael Mason

    Michael Mason

    Marketing & Sales Guru, Master Communicator, Rock Band Frontman

    United States - Last active: 04/11/2013 - Tests: 7 - Portfolio: 14

    Michael Mason has performed for President George W. Bush, Supreme Court Justice Sandra Day O'Connor, and senior military brass in his role as lead singer for the U.S Air Force's premier rock & country bands. He has also headed numerous start-ups and gained invaluable experience in core entrepreneurial activities like market research, advertising & promotion, public relations, contract writing, and sales, & compliance. Put this star communicator and go-getter to work for your organization!

    $25.30 /hr
    26 hours
  5. Brandi Allgood

    Brandi Allgood

    Advanced Administrative Expert

    United States - Last active: 09/01/2014 - Tests: 1

    I am looking to work for a reputable company/client that I can prove my skills and knowledge of being a virtual assistant.I have over 10 years experience in administration, customer service, medical office management, and data entry. My typing speed is 70 wpm with less than 5 errors. I managed a medical office for four years providing exceptional customer service to my clients. I performed data entry for a highly reputable freight company, in which I was rated company wide in the top three each month for quality and quantity. I have advanced knowledge of Word, WordPerfect, Excel, Access, and PowerPoint. Let me be your next Virtual Assistant, you will be extremely satisfied you did!

    $16.67 /hr
    163 hours
  6. Don Mc Adam

    Don Mc Adam

    Literary Specialist

    United States - Last active: 09/08/2014 - Tests: 3

    The key to successful communication lies in the ability to express yourself clearly. More often than not, people's intended ideas, thoughts, feelings or proposed plans fail before they have chance to take shape. As a freelance writer, editor, proofreader and tutor, I wholeheartedly understand the importance of strong communication skills. Throughout my career, I have seen the power of the written and spoken word build connections in the business world and elevate individuals to a higher standard of professionalism. I have gained my experience inside the classroom and alongside professionals who have relied on me to ensure that their messages are conveyed clearly and effectively.

    $16.67 /hr
    22 hours
  7. Lourdeliza B.

    Lourdeliza B.

    Passionate and Positive

    Philippines - Last active: 2 months ago - Tests: 4 - Portfolio: 2

    I've worked as a Technical Support Representative in a bpo company for 4yrs and I can say that I've mastered the art of multi-tasking. From years of experience in a very challenging work environment I can easily adapt and learn new things I'm honest worker, diligent and I love challenges. I value professionalism and I have positive attitude. I'm Looking forward on working with you.

    $3.00 /hr
    34 hours
  8. Dory Ann Capangpangan

    Dory Ann Capangpangan

    Multi-lingual, Writer, Social Media Manager, Personal Assistant

    United States - Last active: 06/30/2014 - Tests: 13 - Portfolio: 2

    Specially for (but not limited to) Online Platforms, I am interested in the following positions: Clerical, Translator (German), Social Media Manager (Facebook, Twitter, LinkedIN, Blogging), Data Entry, Transcription, Tutoring (German & English), Web Content/Creative Writing, Personal and/or Legal Assistant and Project Manager. I would be very interested with positions such as ones that I mentioned above that concern and are connected with the following topics: Beauty, Health/Wellbeing, Interior & Exterior Design, Photography/Film making, Music, Roman Catholic Religion, Parenthood, DIY Etsy Crafts, Gardening, Vacation/Resorts, interesting/unconventional (Geeky) Merchandise, Fashion, Food/Culinary, Lifestyle As for offline career opportunities, I am also interested in positions such as: Legal Secretary, Interior Designer/Assistant/Intern & Vocalist/Background vocals. For potential employers who have received a link to my profile in order to review my job history and other qualifications, I would like to welcome you and I hope to hear from you soon. Thank you.

    $17.78 /hr
    231 hours
  9. Vanessa Reich-Shackelford

    Vanessa Reich-Shackelford Agency Contractor

    Wordsmith & Agency Leader

    Canada - Last active: 2 months ago - Tests: 4 - Portfolio: 4

    I have been writing since I was small. I started with pictures and told their stories. Once I learned how to write, there was no stopping me. In my humble 29 years on this earth, I have composed poetry, written stories, regularly maintained a personal blog, and written countless articles for my university newspaper. Putting pen to paper, keyboard to word processor, is my passion, and one that I am hoping to make into a profession. I also would like to pursue my own career in consulting on various topics. Freelance writing, I hope, will be my first step to making this dream a reality. I recently have started a fledgeling agency here on oDesk called Words on Demand. We are currently accepting applications from freelance writers as well as invitations to apply for jobs. The agency is starting off small, with 3 writers, however, we are hoping to expand. Currently, our writers are experienced in academic writing and editing, proofreading, copy editing, copywriting, creative writing, SEO articles, and more. I hope you will consider our agency as a viable option for your writing needs!

    Associated with: Words on Demand

    $16.67 /hr
    0 hours
  10. Ariful I.

    Ariful I.


    Bangladesh - Last active: 20 days ago - Tests: 8 - Portfolio: 11

    I provide following services given below : VOICE OVER/ARTIST VIDEO EDITING AND PRODUCTION AUDIO PRODUCTION TRANSCRIPTION GRAPHIC DESIGN LOGO DESIGN WEB DESIGN VIRTUAL ASSISTANT In any sector of work, i am committed to serve quality services to my clients with their needs.

    $33.33 /hr
    79 hours