Certified IT Student - Technical Support - Systems/Networks
Fourth-year Information Technology university student with emphasis in Networking, with 2+ years of experience in programming, customer-oriented skills, knowledge in troubleshooting and technical support, various programming languages, and certified from CompTIA, CIW, and Microsoft.
Bachelor of Science, Computer Science; Minor in General Business
Stephen F. Austin State University, August 2011 – January 2013
Bachelor of Science, Information Technology
Western Governors University, expected graduation – October 2015
Extensive knowledge of maintaining, troubleshooting, diagnosing, and repairing Windows Operating System software and hardware, various peripherals, Windows Server 2008 R2, networks, virus/malware prevention practices, computer security, network setup and network security, web browsers, Microsoft Office Suite, Microsoft Visual Studio 2010, Microsoft Outlook
~ 80 WPM