Web Research Specialists

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maria ramoso

maria ramoso

Customer Service Specialist and Operations Team and Program Manager

Philippines

I have over a decade of Customer Service experience servicing mostly North America, Canada and Australia. Majority of those years were focused on managing small to large scale programs. I have recently quit my job at one of the world's largest BPO companies as i have shifted focus and rearranged my priorities in life - quality time with my daughter and supporting the family business takes the top 2 spots. I have decided to go freelance as it will allow me to focus on those 2 priorities while still practicing what i am good at and of course, earning at the same time. My experience and skills covers most of the requirements of a wide range of jobs and i am able to work U.S. business hours. Allow me to help you engage your customers, help manage your teams and even assist in creating solutions for your Customer Service needs.

$7.89 /hr
0 hours

Kendra Frost

Kendra Frost

Operations Guru/ Virtual Assisant

United States

Advanced Experience in Customer Service, Managing Call Centers and Chat Centers. Manage and Implement Processes from a data driven management style. P&L Rollup Experience, Task Management Softwares. Experience with Inside Sales, Research and Website Development and Management. I have over 10 years of Operations and Management experience, that I would like to bring to you and your organization. I am a great negotiator, expert collector, and am detail orientated. Well versed in Microsoft office suite, Google products, Task management and Quickbooks.

$28.00 /hr
0 hours

Craig Derington

Craig Derington

Professional Full Stack Web Developer That Delivers On Time

United States

I'm a professional, full-stack web developer with more than 20 years experience bringing ideas to the web. I have personally developed and worked on hundreds of websites over the years and I maintain a proven track record of highly successful system deployments. I utilize a variety of emerging technologies to design, develop, code and deploy your business applications to cloud services such as Amazon Web Services and Microsoft Azure. As a back-end developer, I specialize in developing database applications written in either Python, Railo4 (Open Source ColdFusion), VBScript, or ASP.net. I am able to work in a rapid development lifecycle by empowering my applications with solid frameworks such as Django, ColdBox, ModelGlue, FW/1 and ASP.net MVC 5. This allows me to create systems very quickly; bypassing the labor intensive tasks of programming many administrative back end functions. As a database developer, I create robust, lighting fast databases that scale in any server environment. I use industry standard databases like Microsoft SQL Server, MySQL, PostgeSQL and MongoDB. As a front-end developer, I create beautiful, responsive websites that focus on your business data with a simple and practical design methodology to make your User Experience as enjoyable as possible. And finally, as your business consultant, I can help you collect, organize and logically analyze your business data so you can make smarter business decisions based on real intelligence. I will help you write and run customized business reports analyzing your critical business data using well defined metrics. This allows your company to run more efficiently and saves you money. Providing outstanding customer service is one of my top priorities. I will work tirelessly and diligently to help you through every step of the process. I am always available and happy to meet with you via Slack, Google chat, Skype or FaceTime. Continuing professional development is my other top priority. I spend most of my free time learning and playing with new technology. I am very involved in my local Python user group and I am working on advanced Python concepts and programming in Python for the Raspberry Pi. I can help you achieve your business goals in the most dedicated, professional, cost-effective environment possible. I always deliver on time by using Agile development methods to meet or exceed deliverable benchmarks. I communicate with my customers in a clear, non-techy, simple language to help you understand the big picture and minimize confusion. I live in the United States and English is my first language. Ideas create results. What project can I help you with today? Yes, I'm a Disabled Veteran Owned Business. Support Our Veterans.

$50.00 /hr
0 hours

Karlen JL Orcullo

Karlen JL Orcullo

Experienced Customer Service Representative

Philippines

I have 4 years experience as a Customer Representative in a Health Care Account. What i do is to provide information to Health Care Providers with their Patient's Coverage, Bills Processing/Pricing, and I have knowledge on how to bill correctly based on the National Uniform Claim Committee (NUCC), I am also working with Photoshop (Color correction, Digital enhancement and Retouching), Audio/Voice Enhancement (Normalize and Noise Removal).

$3.00 /hr
0 hours

Ayla McCandrew

Ayla McCandrew

Administrative Professional

United States - Tests: 1

I am currently a registrar for a high school and am looking to do work on the side. I have my Masters Degree in Business Administration and have experience working as an Administrative Assistant. I am proficient in Microsoft Office Suite (Outlook, Excel, Word, Publisher, Powerpoint, etc.). I have worked with many different computer software programs and am very comfortable learning new programs. I type about 65 WPM and work with an online database daily. I have a Bachelor of Arts Degree in Media Arts and have experience with video editing, graphic design and Adobe Suite programs.

$22.22 /hr
0 hours

Tijana Djuric

Tijana Djuric

English, Serbian, Croatian, Greek, German Translator/Customer Support

Greece

If you are in need of a reliable, professional, creative, prompt and competent freelancer, I am here to help you achieve your goals. Bachelor degree in English and German, working experience for over 4 years in translating, copy-writing, private-lesson teaching. Native Serbian speaker, fluent Croatian, German(Degree in German language, previous residence/education in Switzerland) and Greek speaker/translator(Certificate of Attainment for Greek language, permanent residence). 3 years of experience in Customer Support assisting customers in both Serbian, English, Greek and German language on daily basis in a multinational company. E-mail, ticket and phone support. Team leader and mentor assistant experience. Trained and educated on handling all operating systems (Microsoft Windows XP/Vista/7/8/8.1/10), Microsoft programs and applications. Use my skills and education to grow your business, because when it comes to it, do not settle for less that you deserve. Thank you very much for your support!

$6.00 /hr
0 hours

Laxminarayan Ranga

Laxminarayan Ranga

Bachelor in Accounting and Finance and Pursuing Chartered Accountant

India - Tests: 1

Hello! My name is Laxminarayan. I stay in mumbai, India. I have completed my Bachelors in Accounting and Finance from University of Mumbai. Currently, I am pursuing my Chartered Accountancy course from Institute of Chartered Accountants of India. I am undergoing my practical training from RANK Group, A Chartered Accountants firms, engaged in providing Financial advisory, Taxation, Auditing and Accounting services. I am looking forward to help you with your business and grow together.

$10.00 /hr
0 hours

Rodelia Cordero

Rodelia Cordero

Customer Support, Virtual Assistant

Philippines - Tests: 4

* To join as freelancer virtual assistant where I can use the resources and skills for delivering the quality work to the organization. * Results-driven, dependable professional and bringing strong problem solving abilities and brilliant customer relations skills to keep the facility organized. * Utilizing exceptional organizational and communication skills to make a positive contribution to the organization.

$3.33 /hr
4 hours

Cristina Deocariza

Cristina Deocariza

court employee, LLB

Philippines - Tests: 2

I am Cristina Roque Deocariza, from the Philippines. I'm a Bachelor of Laws Graduate but not yet a bar passer. I draft court processes related to my work. I have a strong inclination in writing, proofreading, making book reviews and making term papers or short stories. I would like to work part time and widen my line of work and not be confined with my routine work.I hope to share some time and talents to anyone interested to engage my services. Thank you.

$5.00 /hr
0 hours

Leizel J.

Leizel J.

Customer Service Representative

Philippines - Tests: 4

Customer Service Representative with 3+ years of professional experience looking for a job where my extensive communication skills and account keeping activities can be utilized at its core  3+ years of core experience in customer service and refund support  Excellent verbal as well as written communication skills  High patience levels and ability to listen to customers for a longer duration  Ability to analyze the customer problems efficiently  Excellent in grasping company details and related market proceedings  Proven skills in resolving conflicts  Expert in grasping new company trends, products and policy changes  Effective documentation skills and ability to generate and maintain records  On hand experience in utilizing several computer software

$3.33 /hr
0 hours