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Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Christopher G.

Christopher G.

I.T Professional / Desktop & iOS Device Technician

Philippines - Tests: 13

I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

84% Job Success
$5.00 /hr
7,306 hours

Anis Keriwala

Anis Keriwala

Expert Data Entry Hard Worker

India - Portfolio: 14

I am a proactive Executive Assistant, and I would like to use my experience to help lighten your workload so you can use your time more effectively. I have 10 Years of experience of all types Data Entry fields. As a Virtual Assistant, I combine my administrative experience as an assistant as well as an Executive to efficiently allow you to focus on your business. I can assist you in running and managing your business because I have successfully done it for myself!

83% Job Success
$4.00 /hr
173 hours

Holly W.

Holly W.

Expert Master's level qualitative researcher

United States - Tests: 1 - Portfolio: 1

My skills and experience include work with top-level researchers in development of outcome measures, assessments, and programs, lead project manager and analyst for health-based automated, state-wide phone survey with LiveWell Colorado, extensive knowledge of medical terminology, and years of experience writing, proofing, and contributing to grant applications, journal publications, and presentations. I have a Master's degree in medical anthropology, an expert in conducting qualitative interviews and analysis. I am also excellent in time management and meeting deadlines, excellent in working independently with little to no direction, skills in running my own business - I understand the concepts and importance of business relationships and have excellent people skills.

79% Job Success
$27.00 /hr
37 hours

Grover McCoury

Grover McCoury


United States - Tests: 6

Accomplished professional with a proven ability to deliver quality services/products in the insurance, financial services and software engineering industries.I have experience in office activities, customer service, sales, insurance, residential/commercial finance and marketing. I also have designed, implemented and tested software for several data/telecommunications systems within my engineering career. Have extensive software engineering, technical writing, networking, testing and computer (Mac OS, Windows, Microsoft Office) experience.

$13.89 /hr
213 hours

Philip peter R.

Philip peter R.

Customer Support, Email Handling, Zendesk Suppport

Philippines - Tests: 10 - Portfolio: 1

I have been a Customer and Technical Support Rep for almost 8 years now, I have worked as a Technical and Email Support for an Australian Company, an Email Inquiry Specialist for a bicycle company based in Australia and as a Zendesk Email Support for a US based company. I have also been a Radio Announcer, Production Director for 12 years, and I also do voice over projects before I became a customer support. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

Groups: Pro Customer Service

96% Job Success
$7.78 /hr
7,978 hours

Qiana J.

Qiana J.

Talented Email Support and Adminstrative Professional

United States - Tests: 11 - Portfolio: 1

As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

100% Job Success
$17.78 /hr
3,041 hours

Jordan Hedberg

Jordan Hedberg

Empirical-Optimist that delivers unique insights

United States - Portfolio: 3

I am an optimist, constantly finding solutions to problems for, as the saying goes, the obstacle is the way. If you are stuck, I use empirical insights mixed with a very large personal library to get the unique writings you need. If you are interested in unique insights with an empirical bent, I would really enjoy working with you and I know we will be very productive together. I specialize in writing, research, and customer service/sales. I own a sustainable farm and the income from my freelance skills goes towards building the farm. I have extensive knowledge of many professional fields thanks to the breath and depth of my resume.

63% Job Success
$10.00 /hr
0 hours

Shobha J.

Shobha J. Agency Contractor

Customer support and Admin Jobs Expert

India - Tests: 1 - Portfolio: 2

We are a new start up with small team of highly experienced and motivated people who love to go at any extent to satisfy the client's need. We specializes In Wordpress, Product listing in any kind of CMS (Magento, Os-commerce, X-cart, Zen Cart, BigCommerce, Volusion, shopify) Virtual Assistance, Customer Support, Web Research etc. We have vast knowledge of all aspects regarding online customer support, web research, data entry jobs, eCommerce product uploading etc. Over past 2 years, we have worked on hundreds of data entry and other projects. I can assure you that with all our experience and hard work and dedication we will certainly be an asset for you and will add lots of value to your business.

Associated with: 247 Best Support

92% Job Success
$6.00 /hr
62 hours

Patricia Mae Villa

Patricia Mae Villa

Customer Service Rep./Live Chat Support

Philippines - Tests: 8 - Portfolio: 7

A hard working and reliable person, with more than 6 years of working experience, a fast learner, with experience in various administrative tasks and microsoft word,power point and excel application. Hobbies include watching movies and cooking. I also love watching TV series like CSI and GOT.

Groups: Pro Customer Service

100% Job Success
$6.67 /hr
5,217 hours

Gajal Upveja

Gajal Upveja

Expert in Management skills, Finance & Eco

India - Tests: 1 - Portfolio: 1

I have worked in Finance Companies and handled the operations, finance and management roles. I am MBA Finance, can handle finance related tasks easily. I have been teaching Economics to many students since MBA.

88% Job Success
$7.00 /hr
2 hours