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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 3 days ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    806 hours
    0.00
  2. Kim Rey Nochefranca

    Kim Rey Nochefranca

    Data Entry Specialist, Technical Support Representative

    Philippines - Last active: 1 month ago - Tests: 5

    In 2006, I was Parts manager for a company that catered the vehicles of the Afghan Police Department. I was involved in a lot of data entry jobs. I am quiet fluent in english, verbally and in writing. I'm also very skilled with computer hardware and quiet a bit on software like word processing. I'm really very interested on having an online job because this would be my first time in doing this. My currently self-employed as an IT Technician but I'm eager to work on an online job as well. I am a workaholic, I see to it the job is done well and on time.

    $3.33 /hr
    0 hours
    5.00
  3. jeff savastano

    jeff savastano

    Administrative Professional and Customer Support Specialist

    United States - Last active: 2 days ago - Tests: 4

    Over the last 15 years, I have developed a wide range of computer skills using MS Office, Word Press, HTML (little), Database, Graphic Design, Quick Books, Customer Service, and Marketing for mine and other small businesses. My strengths are within the administration task of each of these skills. I am seeking opportunities to use my skills to help others. I also have some experience in the following areas: Computer Hardware, Web Site/Software Testing, and Data Entry.

    $8.00 /hr
    1 hours
    5.00
  4. Melissa Folsom

    Melissa Folsom

    Management Professional

    United States - Last active: 1 day ago - Tests: 5

    I have over ten years of customer service experience, six years of commission based sales experience, and a grand total of five years of management experience. I love working with people, whether it be leading, coaching, and developing my team or connecting with my customers to create a great experience. Languages (and people in general) fascinate me. I plan on learning many languages. I can speak, read, and write Spanish and German. Although, I am still working on mastering both languages. My greatest strength is analyzing people, situations, or things. My greatest weakness is I'm a perfectionist. I want the best for everyone. My ultimate goal in life is to help the world. I want to help as many people as I possibly can. I want to be inspirational, a leader, and provide guidance to many.

    $11.11 /hr
    2 hours
    5.00
  5. Naveen S.

    Naveen S.

    Super Star Magento| Wordpress| PHP Developer| JQuery| Codeigniter

    India - Last active: 1 day ago - Tests: 7 - Portfolio: 14

    Hi, I am a freelance web developer based in the North India. I've worked with PHP for a number of years and have developed applications for large and small business, ranging from marketing suites to online courseware for large schools. I also design and develop wordpress sites, including front end and extensive plugins and enhancements. I have also more experience with frameworks like Codeigniter, YII, Cakephp. I can take any required feature and turn it into something that is compatible and useful with wordpress, making your site and its purpose easy to use and manage.

    Groups: LoadedCommerce

    $11.11 /hr
    1,156 hours
    3.60
  6. Joelbert Ligaya

    Joelbert Ligaya

    Experienced Service Desk/Help Desk/Technical Support

    Philippines - Last active: 2 days ago - Tests: 4

    As a Service Desk personnel, I am the first point of contact in any issues that arise in the company. Must resolve the problem within the shortest possible time to prevent delay in company operation and to treat every problem with urgency and accuracy. I have been working with computer since 2003 up to now from various institutions and company as well as personal computer, I handle hardware and software installations, account set-up, email configuration, network connectivity starting from cabling to configurations, remote desktop applications, data back-up and restoration, desktop imaging/cloning and any other related work that may assigned from time to time. Recently, I passed National Certification 2 in Computer Hardware Servicing from a trusted institution to be added on my achievement and qualification in my career of choice.

    $5.56 /hr
    0 hours
    0.00
  7. Richard F.

    Richard F. Agency Contractor

    IT Technical Support, Customer Service

    Philippines - Last active: 2 days ago - Tests: 5

    My experience over the last few years setting up Database and Networking Systems for companies that require business IT solutions, has enabled me to acquire the knowledge and skills I'm making better judgement for critical situations. Especially when dealing with System Maintenance, Data Security, Incident Management, and even with hardware and software solutions. My beginnings with the IT industry, having gone through with hardware repair and software installations, served as a strong foundation for what I have become now.

    Associated with: GS Outsourcing Solutions

    $3.33 /hr
    340 hours
    0.00
  8. David J.

    David J.

    IT expert, Tester, Customer support

    United Kingdom - Last active: 2 months ago - Tests: 8

    I am a current student of Edinburgh Napier University, my main area of study is software (games) development, CAD and software testing. Have experience in customer support and as a virtual assistant too. I am more like a generalist than a specialist in any field. I am looking for a full time project possibly.

    $12.78 /hr
    0 hours
    3.15
  9. Mary ann dela paz A.

    Mary ann dela paz A.

    Data Entry, Virtual Assistant, Excel, Experienced Customer Service Rep

    Philippines - Last active: 1 day ago - Tests: 6

    I've been working as a customer service representative for almost five years. I've enhanced my communication skills and that includes verbal and listening. I am also a computer-literate performer with extensive software proficiency covering wide variety of applications. I am very much interested in customer service, administrative support as well as sales and marketing.

    $6.67 /hr
    12,664 hours
    5.00
  10. John dale B.

    John dale B.

    Customer Service Professional,QA Analyst,Blogger,Writer,Photographer

    Philippines - Last active: 5 hours ago - Tests: 8 - Portfolio: 2

    Looking for a long-term home-based contract dealing with Customer Service, Quality Assurance for call centers, Email and Chat-Support and the like, can also do data entry/research or any blog/article writing tasks. In odesk, I have worked as a Customer Service Agent and Team Lead handling call/chat and email support for a social discovery site. My current contract is as a Team Lead for oDesk's Marketplace Quality Department. Beyond this, I have over eight years of Customer Service experience handling operations, quality and process improvement in different call centers in the Philippines.

    $11.11 /hr
    8,034 hours
    5.00