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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Last active: 7 days ago - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,306 hours
    4.90
  2. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,927 hours
    5.00
  3. Wendell davis F.

    Wendell davis F.

    Global Technical & Customer Service Support / I.T. Support

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    I have the ability to support and help out my clients with minimal supervision. Been in the BPO / Call Center industry for 5 years now. Able to give out full support to our clients with an achievable goal of a 100% Satisfaction and 100% Quality assured results. Now in a Service Desk position, able to support in IT Fields and support applications the company uses. - Wordpress - MSP - Service Desk - IT Services - Technical Support / Customer support - Virtual Assistant - Researcher - Image / Logo editor - Content writing - Great experience on e-Mail, web, chat and phone support.

    $8.89 /hr
    3,332 hours
    5.00
  4. Crystal O.

    Crystal O.

    Experienced and Efficient Assistant

    United States - Last active: 11 days ago - Portfolio: 8

    I offer C-Level support with an efficient work style that is accurate and collaborative. I have worked as an Executive Assistant, Sales Manager, and Event Coordinator for years. I have experience in both non-profit and corporate settings. Experience in Microsoft Office applications and have advance knowledge of Word and Excel. Data entry and organizing files and data base management have been a large part of my work experience along with event planning and sales. Events have ranged from 5 person meetings to 1000+ multi-day conventions. 5 years Event Coordination (100+ Events) 4 years C-Level support 4 years Sales

    $10.00 /hr
    4 hours
    5.00
  5. Kim Rey Nochefranca

    Kim Rey Nochefranca

    Data Entry Specialist, Technical Support Representative

    Philippines - Last active: 2 months ago - Tests: 5

    In 2006, I was Parts manager for a company that catered the vehicles of the Afghan Police Department. I was involved in a lot of data entry jobs. I am quiet fluent in english, verbally and in writing. I'm also very skilled with computer hardware and quiet a bit on software like word processing. I'm really very interested on having an online job because this would be my first time in doing this. My currently self-employed as an IT Technician but I'm eager to work on an online job as well. I am a workaholic, I see to it the job is done well and on time.

    $3.33 /hr
    0 hours
    5.00
  6. Monshiar Villarta

    Monshiar Villarta Agency Contractor

    Customer Services Manager | Helpdesk Analyst | Affiliate Manager

    Philippines - Last active: 1 day ago - Tests: 22 - Portfolio: 7

    My goal in life: is to take advantage of every task assigned to me and make it rock and roll! Boosted by six years of customer service, sales and technical support experience I will make sure that you and your customers get that result you're always looking for if not exceeding your expectations. For the previous 6 years at work, I have developed skills that keep me ahead of the status quo. I am a tech support guy by trade but is versatile enough to handle administrative tasks, transcription, even creating blogs and articles. Focus on the job at hand, spongelike quality of absorbing info, persistence and ultimately overall understanding and comprehension of the assigned tasks are my strongest qualities. Communication and execution will be at a breeze when we work together. Hope to rock your world soon! Services offered: -Team Management -Quality Assurance -Social Media and Affiliate Marketing -Customer service expertise (Phone, Chat, Email) -Chat sales expert -Zendesk and Cpanel expertise -Expert affiliate management -High level of research capability and data entry -Google docs, Skype, Email correspondence mastery -Shareasale, Avangate expertise -Team management -Reports analytics -Business process development -Marketing strategist -Forum posting -Live chat expertise (Snapngage, Ngenera etc) -65 words per minute / 95-100% accuracy typing speed -Email blast, email marketing campaign (with database) -Campaignmonitor expertise -Jira, Pivotaltracker, Trello mastery -Adobe Photoshop and Premiere

    Associated with: Klaudeville

    $10.00 /hr
    7,547 hours
    4.76
  7. shamim miah

    shamim miah

    Admin Expert and Virtual Assistant

    Bangladesh - Last active: 1 day ago - Tests: 1 - Portfolio: 3

    I've trained myself in online marketing and administrative work since 2009 and worked for various clients over the time. I understand what is needed to be a successful worker and how to build a long term relation with a client. If you are looking for someone with research knowledge, I can be your best choice with expertise in using different search tricks and existing resources. Thanks you for looking at my profile and look forward to work with you.

    $5.00 /hr
    1,128 hours
    3.47
  8. Joelbert Ligaya

    Joelbert Ligaya

    Experienced Service Desk/Help Desk/Technical Support

    Philippines - Last active: 18 days ago - Tests: 4

    As a Service Desk personnel, I am the first point of contact in any issues that arise in the company. Must resolve the problem within the shortest possible time to prevent delay in company operation and to treat every problem with urgency and accuracy. I have been working with computer since 2003 up to now from various institutions and company as well as personal computer, I handle hardware and software installations, account set-up, email configuration, network connectivity starting from cabling to configurations, remote desktop applications, data back-up and restoration, desktop imaging/cloning and any other related work that may assigned from time to time. Recently, I passed National Certification 2 in Computer Hardware Servicing from a trusted institution to be added on my achievement and qualification in my career of choice.

    $5.56 /hr
    0 hours
    0.00
  9. Charlene Erasmus

    Charlene Erasmus

    Fluent in English & Afrikaans, medical background

    South Africa - Last active: 3 days ago

    I am fluent in English and Afrikaans, have experience in typing up reports, excellent and accurate typist. Fast learner, very good with computer programs Excellent at compiling stats and graphs. Very good at researching and have great investigative skills. I have excellent communication skills and work well with people. I am new to the site and am eager to get going on various jobs. In the beginning I will be charging less than the norm to get a feel for how things work here and to gain experience to build up my profile.

    $27.00 /hr
    4 hours
    0.00
  10. Hassan Abd El Maksoud

    Hassan Abd El Maksoud

    team leader

    Egypt - Last active: 2 days ago - Tests: 2

    Computer Skills:  Excellent knowledge of : MS Office &Internet  Excellent knowledge of: Soft ware programs  Excellent knowledge of: Graphic Programs (Photo shop&3D max)  Excellent typing speed: English & Arabic & French  Intermediate knowledge of : HTML Language Skills:  Native language : Arabic  Very Good command of both written and spoken English.  Fair command of both written and spoken French Personal Skills:  Active.  Able to work in a team.  Able to work under pressure.  Flexible.  Great communication skills.  Basic time management skills  Able to handle any kind of problem.  Have a huge respect to time. ▪Been in legal office under training from July- 2011 to nov-2011 ▪ Been in a Sales Out Door Working In Met Life ALICO Medical & Social Insurance Company From 22 /NOV /2011 To 31 /Jan /2012. ▪Been in a Sales Out Door Working In New Pharma Medical Sales Out Door From 22 /NOV /2011 To 14 /April /2012 (Part Time) . ▪Been worked in Etisal as a customer services agent Etisalat project since 1 Feb 2012 To 15 Sep 2012 have experience letter. ▪Been worked in CNE as a customer services agent Abu Dhabi project since 16 sep 2012 To 15 oct 2012 in media production city. ▪Been worked in Artoc Auto as a customer services agent Skoda project since 1 Jan 2013 Till Now. ▪Been in legal Orascom Telecom as a customer services trainer in Otlob.com website from July- 2011 to nov-2011 ▪Working in Etisalat Staff as a customer services representative present .

    $5.56 /hr
    0 hours
    0.00