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Account Management Job Cost Overview

Typical total cost of Upwork Account Management projects based on completed and fixed-price jobs.

Upwork Account Management Jobs Completed Quarterly

On average, 50 Account Management projects are completed every quarter on Upwork.

50

Time to Complete Upwork Account Management Jobs

Time needed to complete a Account Management project on Upwork.

Average Account Management Freelancer Feedback Score

Account Management Upwork freelancers typically receive a client rating of 4.52.

4.52
Last updated: September 1, 2015

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  1. Bernard Leigh

    Bernard Leigh

    Director of Professional Services, Consulting and Program Management

    Cyprus - Tests: 7 - Portfolio: 4

    Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.

    $60.00 /hr
    7,951 hours
    5.00
  2. Monshiar Villarta

    Monshiar Villarta Agency Contractor

    Customer Services Manager | Helpdesk Analyst | Affiliate Manager

    Philippines - Tests: 22 - Portfolio: 7

    My goal in life: is to take advantage of every task assigned to me and make it rock and roll! Boosted by six years of customer service, sales and technical support experience I will make sure that you and your customers get that result you're always looking for if not exceeding your expectations. For the previous 6 years at work, I have developed skills that keep me ahead of the status quo. I am a tech support guy by trade but is versatile enough to handle administrative tasks, transcription, even creating blogs and articles. Focus on the job at hand, spongelike quality of absorbing info, persistence and ultimately overall understanding and comprehension of the assigned tasks are my strongest qualities. Communication and execution will be at a breeze when we work together. Hope to rock your world soon! Services offered: -Team Management -Quality Assurance -Social Media and Affiliate Marketing -Customer service expertise (Phone, Chat, Email) -Chat sales expert -Zendesk and Cpanel expertise -Expert affiliate management -High level of research capability and data entry -Google docs, Skype, Email correspondence mastery -Shareasale, Avangate expertise -Team management -Reports analytics -Business process development -Marketing strategist -Forum posting -Live chat expertise (Snapngage, Ngenera etc) -65 words per minute / 95-100% accuracy typing speed -Email blast, email marketing campaign (with database) -Campaignmonitor expertise -Jira, Pivotaltracker, Trello mastery -Adobe Photoshop and Premiere

    Associated with: Klaudeville

    $10.00 /hr
    7,588 hours
    4.76
  3. Gemmalyn Blanco

    Gemmalyn Blanco

    SALES, LEAD GENERATION, ACCOUNT MANAGEMENT, ONLINE ENGLISH TEACHER

    Philippines

    Qualifications • Product Sales Trainer for 2 years • BPO Sales Experience for 4 years * Accounts handled: Sales, Lead Generation, Financial, Account Management, Online English Teaching • Master’s Degree ( Education in Management- Academic units completed) • Cum Laude • Quick and eager to learn • Outgoing and patient • Hardworking, can handle pressure with minimal supervision

    $5.56 /hr
    3,178 hours
    0.00
  4. Neha J.

    Neha J.

    Certified Excel VBA / Finance Professional / Business Plan / Budgets

    India - Tests: 15 - Portfolio: 80

    1. Have Ten years of experience in working with MS Excel (2003, 2007, 2010, 2013 Formules, Macros, Pivot Tables/Charts/ Reports, Forms). Strong knowledge of integrating Visual Basic with Excel alongwith Strong Database manipulation and analytical skills. Additional knowledge of PL/SQL in Oracle, Database creation, writing Structured Query Language. Experience of Six years in working with other MS Office applications like MS Word 2007, MS Powerpoint 2007. 2. Certified Finance professional for Accounting and Business Analysis. Business Plans writer, Forecasting, Budget and Cashflow Models. ----PLEASE NOTE: I DON'T HAVE MAC OS AND CAN WORK ONLY IN WINDOWS MS OFFICE EXCEL AND VBA MACROS--------------------------------------------- ------------------------------------------------------------------------------------------------

    $22.22 /hr
    3,438 hours
    4.92
  5. Edwin Buitrago

    Edwin Buitrago

    Recruiting-management-support-virtual assistant

    Colombia - Tests: 6

    I have worked over the last year as a Senior Resources Manager for www.latamconnex.com where I was able to expand my knowledge and experience on a daily basis starting from my capacity to recruit and identify good professional Engineers to be able to make the best decisions for the different companies we work with to make sure they get the best qualified candidates to hire. I am a fully bilingual candidate with more than 6 years of experience working with US based customers and with a great capacity to work under different circumstances and achieve all the goals required. I have extensively proven my capacity to learn anything really fast and be proficient in a short period of time, I consider myself a total package candidate as per the experience I have in a lot of different business areas which gives me the confidence to work under any environment and all the different situations that need to be handled. I am confident to say that I can provide any company a great level of experience, quality and proficiency consistently. And that I will be always open to learn new things and new lines of business that can help me grow.

    $7.78 /hr
    6,331 hours
    4.99
  6. Michelle Decker

    Michelle Decker

    Customer Experience/Support Director

    United States - Tests: 9

    *Please see me featured in the Upwork, Happy Customers, Successful Companies ebook, on page 19: https://pages.upwork.com/rs/elance/images/Happy-Customers-Succesful-Companies-Ebook.pdf?mkt_tok=3RkMMJWWfF9wsRokuKjAZKXonjHpfsX%2F6%2BgrW6%2BwlMI%2F0ER3fOvrPUfGjI4ATsZgI%2BSLDwEYGJlv6SgFT7HNMbJr1rgOUhM%3D With nearly 15 combined years of experience in customer support, recruiting and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures that I have the opportunity to be a part of, with the motto that, if I don't immediately possess the right answer, I have the resources to find it. As a naturally empathetic person with a solutions-oriented attitude, I am able to relate to both customers and team members alike, allowing them to feel comfortable and understood, and to address any concerns with the best possible resolution for all parties involved. I am known for my exemplary work ethics and dedication, insightful perspectives, superior communication strategies, keen eye for trends and details, and excellence in customer care. I am proficient in all Microsoft applications, Zendesk, Mailchimp, and a variety of other applications, and as a rapid and self-led learner, am able to efficiently learn new systems with minimal instruction. In addition, I consider myself an expert in building and maintaining healthy business relationships and an all around operations support expert! Allow me to make your business my biggest passion!

    Groups: Pro Customer Service

    $25.56 /hr
    6,044 hours
    5.00
  7. Mhilanie Amposta

    Mhilanie Amposta

    Accountant

    Philippines - Tests: 8 - Portfolio: 1

    A Certified Public Accountant- passed the board exam October 2010. Currently, I am working as General Accountant in W.R. Grace Company. I am currently handling 4 company codes. I am doing the bank reconciliations, inter company reconciliations, GR/IR clearing and other month end closing activities. I have worked as an Accountant and Senior Internal Auditor in Tiera Alegre Development Corp. and Amaia Land Corp respectively. I am in-charge with checking/verifying request for check preparations, maintaining balance sheet schedules and ledgers and account and bank reconciliations. Preparing tax returns and other government requirements, assisting with monthly closings and account analysis and supporting the senior accountant in carrying out the responsibilities of the accounting department. As internal auditor, I do surprise cash counts to growth centers and responsible in establishing internal controls.

    $11.11 /hr
    1,014 hours
    4.95
  8. Leah A.

    Leah A. Agency Contractor

    Business Services Professional and Creative Writer

    Philippines - Tests: 6 - Portfolio: 4

    I’ve been in the outsourcing industry since 2003 and have been a freelance contractor since 2009. I’ve fulfilled significant roles in the fields of Business Development, Sales and Marketing, Project and Program Management, Client Services, Customer Service, Copywriting, Research and Data Entry. My expertise is writing business papers such as proposals, RFPs, RFQs as well as writing variety of marketing collateral such as brochure and website contents, marketing copies, product and service reviews, creative and informative SEO articles used by companies and individual entrepreneurs to promote products and services online. I also crafted marketing strategies, intelligent competitive research reports as well as process and training documentation for various clients in the US, Australia and the Philippines. I also have significant experience in providing helpdesk and customer support in different communication channels such as phone, email, chat and social media in the retail, travel, IT and telco industries. My 10 years of experience in the offshore outsourcing industry gave me significant knowledge and deep understanding in the cost effectiveness of hiring online freelancers as part of business strategies. Being fully aware of my output’s impact to my clients’ initiatives, I ensure that the quality of my service results to client satisfaction. My goal is to contribute to the success of my clients through my skills and expertise. Regardless if the project is from an enterprise, SME or individual online entrepreneur, I fulfill the required task with utmost commitment and diligence, with the aim to add value on my role in my client’s revenue generation and marketing initiatives. Aside from being a business writer, I am also capable of writing motivational and inspiring pieces – whether it’s for a blog, speech, essay or articles, I generally enjoy composing written works with positive messages. My passion is in writing and business and I am a professional and motivated freelance contractor looking forward to be a part of your next project!

    Associated with: Omni Network Plus Agency, Leah Avila Agency

    $13.33 /hr
    6,731 hours
    4.91
  9. Emily B.

    Emily B. Agency Contractor

    Project Management Superstar

    Philippines - Tests: 10

    Over the past 7 years I have provided project management and virtual assistance and support services for financial and non-financial service companies in the United States, Australia and UK. I have a broad orientation in customer service, support and sales. I have also handled numerous projects and people, ranging from call-center management campaigns, to account management for companies servicing Fortune 500 companies. My number one goal is to always increase my client's bottom-line and make sure I am contributing to the growth and profitability of the organization. I am detail oriented and can produce good quality work always on schedule, even under pressure. I am also a freelance copywriter and have excellent command of the English language. I am comfortable working in any type of industry as I have a diverse industry experience, which includes financial companies, medical companies, real-estate, business coaching, law and more.

    Groups: Pro Customer Service

    Associated with: BusinessLinks

    $16.67 /hr
    9,072 hours
    4.94
  10. Eloisa S.

    Eloisa S. Agency Contractor

    Team Leader | Customer Service | Quality Analyst | Data Entry Expert

    Philippines - Tests: 9

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/

    Associated with: Systemcore Business Solutions

    $8.50 /hr
    4,947 hours
    5.00