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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 536 Appointment Setting projects are completed every quarter on Upwork.

536

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.26.

4.26
Last updated: September 1, 2015
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  1. Maria Ellaine Ong

    Maria Ellaine Ong

    Reports Analyst, Appointment Setter, Researcher, Customer Service

    Philippines - Tests: 5

    I believe in an honest and efficient hard day’s work. I get self-satisfaction from pushing myself to the limit, knowing that all my efforts are going to pay off. I am committed to anything I do and provide results. I have been working in the BPO industry for more than 5 years now. The positions I have handled within this period are Technical Support, Customer Service, Order Entry, Floor Coordinator and Reports Analyst. I have developed skills over the years that help me in providing excellent and quality service in any field. As a Reports Analyst for a Sales and Technical account I create and update dashboards such as Customer Satisfaction (CSAT), Quality and Sales. I have advanced skills in Microsoft Excel 2013, 2010 and 2007. As a Customer Service Agent I have experienced working in a voice and non-voice environment namely, chat and email support. I've handled technical inquiries regarding cable, internet and phone connectivity as well as general inquiries, billing and sales. I also have experience working as a virtual assistant with tasks such as research, lead generation, data mining, data entry and appointment setting. I use tools such as SalesForce to enter leads, accounts and sending email, Google Docs, Google Calendar and TeamViewer. I am a fast learner, accurate, detail oriented and efficient. I am hoping to hear from you soon. Thank you!

    $3.33 /hr
    1,135 hours
    0.00
  2. Mary grace R.

    Mary grace R.

    CSR (inbound/outbound), Virtual Assistant, Transcriber

    Philippines - Tests: 6

    I was employed as a general transcriber that includes voice mail and legal accounts for a year, after that I was employed as a call center representative for 4 years (BPO Company, like Sitel and Sykes. I worked with AT&T, Sears Holdings, Tribune Publishing for Los Angeles Times, Bell Solo Mobile) and I have been a Real Estate Agent for an office based company (Robinsons Land Corporation) . My experience for years has afforded me the opportunity to become familiar with all kinds of transcription work, customer satisfaction and talking to different kinds of people. When I'm working on a project, I don't want just to meet deadlines. Rather, I prefer to complete the project well ahead of schedule. My time management skills are excellent and I'm organized, efficient, and I take pride in excelling at my work. I pride myself on my customer service skills and my ability to resolve difficult situations. I am confident that my skills are perfect match for your needs and will more than meet your expectations and be applicable to your requirements. My internet connection is very reliable and stable and I can work anytime of the day. email: acerodriguez23@gmail.com skype: acy.rodriguez23

    $4.44 /hr
    947 hours
    2.70
  3. Josie Golingab

    Josie Golingab

    Experienced Customer Service Specialist

    Philippines - Tests: 10

    I am a College Graduate, Finished my HRM course at the University of the Cordilleras. And right after graduation i started working in a call center as a Customer Representative. I've been working as a customer service representative for 5 years now and one of the most challenging issues is handling different customers like irate customers, offensive customers and defensive customers. And one key in handling these certain type of customers is having great patience, and ive acquired that from that 5 years experience i had. One thing i'd be proud of is that i can work under pressure.And i have Strong Interpersonal communication skills.

    $6.67 /hr
    0 hours
    0.00
  4. Joyce M.

    Joyce M.

    Diverse Experience as a VA, Business and Manufacturing Administrator

    Jamaica - Tests: 5

    Over the past 15 years, I have acquired extensive experience in various areas of Business Administration. I currently work as a Virtual Administrative Assistant where I handle online calendar management, scheduling meeting and appointments across different time zones, as well as email marketing campaigns using Mailchimp, etc. Prior to this I worked in Inventory Management utilizing Peachtree Manufacturing 2007, Point Of Sale system maintenance using a Foxpro based system, as well as in providing excellent customer service for international website clientele. For more than half of this time (8 years) I also acquired much experience in the areas of general Office Administration and served as the sole Office Administrator for a small (100-150 customer base) business, preparing reports and documents as well as other tasks using Microsoft Excel and Word. I seek to work on projects which allow me to utilize my skills and experience in these areas.

    $11.11 /hr
    1,441 hours
    5.00
  5. Marienneth kathleen D.

    Marienneth kathleen D.

    Excellent Customer Service Relation and Administrative works.

    Philippines - Tests: 4

    I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

    $12.22 /hr
    5,278 hours
    5.00
  6. Rommel Cristobal

    Rommel Cristobal

    Hardworking and Dedicated Telemarketing /Sales Professional

    Philippines - Tests: 1

    I am a driven individual with the ability to self-motivate. I am highly competitive and believe that goals are not just meant to be achieved but exceeded. It is this drive for excellence that fuels my passion in outbound/inbound calling. I have more than 7 years of experience in selling and have learned different sales techniques that will help me achieve goal. Despite this wealth of knowledge, I am very open to learning. I fully understand that sales is a numbers game. I am both efficient and effective. As an efficient employee, I proactively look for improvements in an established process so the task can be accomplished with minimal time.

    $8.89 /hr
    640 hours
    5.00
  7. Lady Grace Theresa Belarmino

    Lady Grace Theresa Belarmino

    Project Manager, Account Manager, Team Leader, Advertising Lead

    Philippines - Tests: 14 - Portfolio: 12

    I always strive for excellence in anything that I do. I don't compete with others but I compete with myself making sure that I get better and better. I welcome new ideas and concepts, and I develop innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate high level of motivation not only to myself but to the people I work with. I make work fun and exciting, learning new skills and techniques is a must. I am very confident that I can perform well in any task given to me because I know how to set my priorities, manage my time, produce results and outperform myself. All the clients that I have worked with understands all of this because my work generates results. They all know that I have the passion to make their business my own treating each cent they spend as my own investment.

    $15.00 /hr
    4,154 hours
    4.99