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BPO Call Center Job Cost Overview

Typical total cost of Upwork BPO Call Center projects based on completed and fixed-price jobs.

Upwork BPO Call Center Jobs Completed Quarterly

On average, 12 BPO Call Center projects are completed every quarter on Upwork.

12

Time to Complete Upwork BPO Call Center Jobs

Time needed to complete a BPO Call Center project on Upwork.

Average BPO Call Center Freelancer Feedback Score

BPO Call Center Upwork freelancers typically receive a client rating of 4.22.

4.22
Last updated: July 1, 2015

Popular BPO Call Center Searches

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  1. Md Nazim Uddin

    Md Nazim Uddin

    VOIP/IP-PBX/ Contact Center/ expert IT Professional

    Bangladesh - Last active: 29 days ago - Tests: 1

    I’m high‐performing, strategic‐thinking and highly skilled professional with more than eight years’ of experience in Information Technology & Telecommunication sector. I’m adept at assessing needs, generating options, and implementing solutions in collaboration with clients and stakeholders. Well‐versed in all phases of projects, including defining plan, implementation and quality assurance. Enormous experience on Contact Center technology process, policy, operation & administration, IP Telephony & Unified Communication & Video conferencing deployment, network design, IVR call flow design, business automation, writing technical documents, user manual etc. I also equipped many other IT domain specially Unix & Solaris, Windows servers, PHP, Mysql, Switch & router configuration & Avaya products. I would be immensely delighted to help individual, organization or society. I believe I could solve any complex, technological problems in my domain that challenge my intellect and fire my imagination. My Core Competencies: - Avaya Contact Center solution - Avaya IPT & Unified Communication - Avaya IP Office - Avaya & Cisco Video Conferencing - Cisco switch & router configuration - Installation and administration of Linux - Windows Server installation & administration - IIS & Tomcat configuration - Linux Shell & VB script - Expert on SQL (MS Sql & Oracle DB) - Programming language (Java, Visual Basic & PHP) - Expert in MS office suite

    $35.00 /hr
    35 hours
    4.65
  2. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Last active: 2 days ago - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    $11.11 /hr
    6,402 hours
    4.99
  3. Justin Lirio

    Justin Lirio

    Experienced Customer Care Specialist / IT Graduate

    Philippines - Last active: 20 hours ago - Tests: 8

    To practice a profession that will further develop my critical thinking and interpersonal skills as well as to promote professional excellence and competitiveness in positions involving English communication and computers. My skills include customer service (chat, email or voice), knowledge in most computer applications/programs and Hardware. I have a positive attitude and I'm looking forward to an awesome working relationship with my oDesk employer.

    $3.33 /hr
    3,280 hours
    4.86
  4. Lhea Venice Bancoro

    Lhea Venice Bancoro

    Hardworking Freelancer & VA

    Philippines - Last active: 22 days ago - Tests: 4 - Portfolio: 2

    I am a college graduate of Computer Science majoring Network Administration. I am very familiar with basic computer applications such as Microsoft Excel, Powerpoint, Word and the like. I've also had Supervisory skills wherein I was a Team Leader in a BPO industry for 9 years handling Customer Support for Phone, Chat and Email for the NA/EMEA regions. I've also handled Escalation/Tier 2 during my Supervisory position. I'm also good with web research, data entry and a travel blogger very familiar with technical writing. I'm also hardworking and easy to train when needed. I was also a Virtual Assistant of a Publishing company from my previous online job which entails publishing kindle books for Amazon. The job includes formatting and book conversion as well as training and managing writers.

    $4.50 /hr
    112 hours
    4.76
  5. April Descaya

    April Descaya

    Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

    Philippines - Last active: 2 months ago - Tests: 10

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.

    $4.00 /hr
    1,055 hours
    4.64
  6. Faye Galang

    Faye Galang

    Customer Service / Data Entry / Data Analysis / Internet Research

    Philippines - Last active: 20 hours ago - Tests: 10

    An experienced Customer Service Professional. Handled customer inquiries, problem solving and promoted sales and services while providing exceptional customer service satisfaction. Attained the required specific percentage, able to meet sales goal and quota.

    $6.00 /hr
    5,893 hours
    5.00
  7. Ray Villadelgado

    Ray Villadelgado

    Social Media Manager, Content Writer, Sales Rep. Lead Generation

    Philippines - Last active: 1 day ago - Tests: 1

    I am looking to expand my professional experiences in social media management, content writing, sales promotion. I have excellent speaking and writing skills. I have the ability to connect with people. A team player and has the initiative required to advance the goals of a group. I enjoy the challenges of learning new skills.

    $6.67 /hr
    901 hours
    0.00
  8. Dwayne Reynolds

    Dwayne Reynolds

    customer service representitive

    Jamaica - Last active: 26 days ago - Tests: 8

    I aim to maintain the highest level of professionalism at all times while working towards advancement of my work skills and to be an asset to any organization to which employed. I have a vast experience in several fields that have prepared me to contribute in anyway required, my roles have covered administrative, sales and marketing and collections both over the phone and in person as well as supervison of a large team of international personell, this makes me a dynamic and unique person to work with, it is my hope to assist growth and maintain any standard set by the establishment to which I am employed.

    $8.00 /hr
    0 hours
    0.00
  9. Adrian A.

    Adrian A.

    Smart Consultancy & Outsourced Support Management

    Philippines - Last active: 1 month ago - Tests: 5

    I am an experienced Outsourcing and Business Consultancy professional of over 14 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected companies. Specialties: Expertise in managing multiple lines of business for Outsourcing companies. Also well versed in implementation and initial set up of Shared Services and Operations teams. If my abilities meets your needs, I would greatly appreciate the opportunity of speaking with you personally at your earliest convenience. Thank you very much for your time and any consideration you may give me.

    $33.33 /hr
    0 hours
    0.00