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BPO Call Center Job Cost Overview

Typical total cost of Upwork BPO Call Center projects based on completed and fixed-price jobs.

Upwork BPO Call Center Jobs Completed Quarterly

On average, 10 BPO Call Center projects are completed every quarter on Upwork.

10

Time to Complete Upwork BPO Call Center Jobs

Time needed to complete a BPO Call Center project on Upwork.

Average BPO Call Center Freelancer Feedback Score

BPO Call Center Upwork freelancers typically receive a client rating of 4.42.

4.42
Last updated: September 1, 2015

Popular BPO Call Center Searches

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  1. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    Groups: Pro Customer Service

    $11.11 /hr
    6,402 hours
    4.99
  2. Justin Lirio

    Justin Lirio

    Experienced Customer Care Specialist / IT Graduate

    Philippines - Tests: 8

    To practice a profession that will further develop my critical thinking and interpersonal skills as well as to promote professional excellence and competitiveness in positions involving English communication and computers. My skills include customer service (chat, email or voice), knowledge in most computer applications/programs and Hardware. I have a positive attitude and I'm looking forward to an awesome working relationship with my oDesk employer.

    $3.33 /hr
    3,298 hours
    4.18
  3. April Descaya

    April Descaya

    Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

    Philippines - Tests: 10

    Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.

    $4.00 /hr
    1,055 hours
    4.64
  4. Ray Villadelgado

    Ray Villadelgado

    Social Media Manager, Content Writer, Sales Rep. Lead Generation

    Philippines - Tests: 1

    I am looking to expand my professional experiences in social media management, content writing, sales promotion. I have excellent speaking and writing skills. I have the ability to connect with people. A team player and has the initiative required to advance the goals of a group. I enjoy the challenges of learning new skills.

    $6.67 /hr
    1,018 hours
    0.00
  5. Vanessa Alberca

    Vanessa Alberca

    Technical Support (Voice,Chat,Email)/Data Entry Professional/Researche

    Philippines - Tests: 9

    I have an experience working as a customer service that includes billing, sales, retention and collection representative on 2 of the biggest US Internet Service Provider and also as a Level 2 Technical Representative handling both business class customers and residential account since January of 2009. Data Entry, Inbound Sales, Information Research, Billing Related concerns, Handling escalation request and Network Issue and computer related connectivity problems are my working skills. My expertise are on tool navigation and those are Microsoft Word, Powerpoint and Excel, CRM, Salesforce and other application used to troubleshoot network and computer related problems. My primary goal is to achieve customer satisfaction and great customer service experience through a job well done.

    $4.00 /hr
    0 hours
    0.00
  6. Miguel Gregorio IV

    Miguel Gregorio IV

    HI!

    Philippines - Tests: 2

    My name is Miguel and I'm a very hard working person, very reliable, creative, and always find ways through obstacles. I do whatever it takes to get the job done. I may not have much experience but i make up for it through training and research.

    $4.50 /hr
    4 hours
    0.00
  7. Transcription PRO

    Transcription PRO

    Affordable Transcription Specialists

    India - Portfolio: 4

    TranscriptionPro is a virtual assistant company that specializes in helping companies and entrepreneurs manage their busy lives. Some of the tasks we can help you with include: Transcription of audio and video dictations, Translation of a variety of languages, Audio and video editing, Design graphics, Blogging, Internet research, SEO, Social media management, Calendar management, and Copy typing. A CUSTOMER FEEDBACK: Your level of service is excellent. It was a pleasure to work with you because of your high level of responsiveness. - Pete Tormey, Partner Attorney, Antero & Tormey LLP

    $14.00 /hr
    0 hours
    5.00
  8. Mehul S

    Mehul S

    VoIP / Asterisk / Vicidial / FreePBX / A2billing /GoAutoDial Developer

    India - Tests: 2 - Portfolio: 2

    As part of expertise i have build communication platform which provides all kind of customize VoIP Solutions. Cutting Edge technology and consulting with keen focus on Open Source Tele-Communication solutions designed, tested, and proven specifically for large enterprise organizations and telecommunication carriers. I work extensively with large scale & small scale telecom infrastructures, most specifically with next gen private SIP & IMS based networks For enterprises with an eye towards Open Source, I can help: ----- Identify cost saving opportunities within your telecom & network infrastructure by evaluating Open Source's viability within that infrastructure ----- Write specs for communications based custom development projects... if you have an idea I can determine how to execute that idea using Open Source telephony software. ----- Evaluate telecom services from multiple carriers in the design and configuration of mission critical distributed networks. My professional goal is to show enterprise organizations, carriers, and call centers that Asterisk and other Open Source software is a viable, reliable, secure, and flexible solution for large IP PBX deployments and also for Voice / Video Communication over a long distance Services & Project Undertaken on OpenSources: * Customize VoIP Solutions * Asterisk * OpenSER, OpenSIPs * Asterisk Billing * ViCiDial * TrixBox * FreePBX * vTiger * LimeSurvey Offered Solutions : * Video Telephony, Conferencing * Video On Demand * Multicasting * Video Survillience * Auto Dialer integrated with CRM * Click to Call on Web * Call Tracking * Custom IVR Services * Mass Marketing Dialer (Voice Broadcasting) * VoIP Billing • SIP/H323/IAX Gateways/Switches, • Call Centre Solutions, • IPPBX Solutions, • Calling Card/Call back Solutions.

    $25.00 /hr
    102 hours
    0.00