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Business Coaching Upwork freelancers typically receive a client rating of 4.88.

Last updated: October 1, 2015
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Bernard Leigh

Bernard Leigh

Director of Professional Services, Consulting and Program Management

Cyprus - Tests: 7 - Portfolio: 4

Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.

100% Job Success
$60.00 /hr
7,951 hours

Michael Eydman

Michael Eydman Agency Contractor

Technical Project Manager & Solutions Architect

United States - Tests: 4 - Portfolio: 11

My passion is helping other entrepreneurs with business planning, product development and technical solutions. I founded a number of startups, both online and off, failing a few and succeeding with others, giving me a large knowledge base of real-life experience. I have also worked with clients ranging from small professional services to large corporations such as L’Oreal, Hersheys and Zurich NA. I can help you with startup strategy, project management and technical solutions architecture. My biggest motivators are constant innovation and clients’ success.

Associated with: ABME IT Solutions

$150.00 /hr
0 hours

Mark Emil Bernas

Mark Emil Bernas

Team Lead Level Customer Service and Sales

Philippines - Tests: 2

Thank you for viewing my profile! In my 7 years of experience in Business Outsource Processing in the Philippines I've worked with several accounts on Sales, Customer Service and Technical Support both US and Australian clients. I have a strong background in delivering quality projects and services with respect for strict deadlines and high expectations. I have the ability to identify problems, review options, and take appropriate action without a predetermined framework. Proficiency with MS Excel with strong proficiency with other MS Office applications. I provide detailed administrative, writing, proofreading, data entry and editing services. I can deliver projects with tight budget and deadlines without compromising the standard quality. I have an extensive background in Sales, Customer Service and Technical Support.

$6.00 /hr
0 hours

de Guzman Yvette Marie

de Guzman Yvette Marie

Recruitment Manager and Project/Pipeline Manager

Philippines - Tests: 7

Over the last 10 years, I have extensive experience in recruitment, human resources management, employee relations, training and development, compensation and benefits, and organizational development. Have successfully hired several IT and non-IT practitioners (Developer and Support for Java, C++, RPG, Cobol, Cognos, SAP [FICO, SD, MM, HR, PP], etc.; IT Administrators i.e., Network, Systems, Dialer, Cognos, Sharepoint, SAP Basis, etc.; QA/Testers; Business Analysts; Project Managers; IT Managers; Development Managers; QA/Test Managers; Engineering, Manufacturing, Banking/Finance, Operations, Auditors, Sales/Marketing, BPO/Call Center Executives, etc.) Five years of my HR experience have been into online/freelance work through oDesk. I also manage a recruitment/HR team, handling the training of the new hires and promoted employees, employee relations, compensation and benefits, and organizational development. I also have more than 5 years of experience in administrative work; more than 3 years experience in sales/customer service; almost 8 years experience in handling operations management; and 16 years experience in data entry and transcription.

100% Job Success
$16.67 /hr
8,008 hours

Aristotle F.

Aristotle F.

Customer Service Advocacy

Philippines - Tests: 4 - Portfolio: 4

Customer Service Advocate with a solid 10 years experience in the BPO industry. I take pride in my work and will ensure that your customers will get the best support. I'm very dedicated, hardworking, and work well within a team. My core competencies revolve around but are not limited to: - BPO Operations - Customer Service - Client and Project Management - Process Improvement - Sales - CSAT - RMA - Voice/Chat/Email Support I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion, Virtual Assistance and Invoicing.

Groups: Pro Customer Service

$10.00 /hr
7 hours

Charlene B

Charlene B Agency Contractor

Operations manager and Customer service expert

Philippines - Tests: 3

To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

Groups: Pro Customer Service

Associated with: TRISIS Contact Solutions

100% Job Success
$12.22 /hr
4,097 hours

Vijayinder Singh

Vijayinder Singh Agency Contractor

Professional Unbounce Landing Page Expert

India - Tests: 8 - Portfolio: 3

Hey! I am VJ , I am top rated upwork freelancer with 96% job success rate. I am 25 years young , energetic and dedicated geek.Availability : 40 hours for 5 days/Week I believe in smart work , if you hire an expert and get the work done faster is good than hire a beginner and wait for long days to get work done. I am working in IT sector from last 7 and half years and yes i have good experience of life in IT Sector and very good knowledge of managing projects of various platforms. You can hire me for following: Unbounce Landing Page Expert Unbounce Expert Landing Page Guru Landing Page Designer Wordpress Expert Magento Expert Instapages Expert Leadpages Expert Conversions Expert Hotjar Expert Shopify Expert HTML 5 / CSS / Bootstrap Expert iOS App Development - iPhone Apps, iPad Apps. - Intermediate Apple Watch kit development. - Beginner SASS/LESS - Intermediate Angular JS - Expert Ruby on Rails - Beginner Google Analytics Google Adwords Any CMS designing and redesigning Online Business Development

Groups: Bluehost Developers and Designers

Associated with: Super Intellisense Technologies

96% Job Success
$20.00 /hr
2,572 hours

Jane M.

Jane M. Agency Contractor

Online Business Strategist / Project Manager /Electronics Engineer

Philippines - Tests: 7 - Portfolio: 9

Do you want to START.... BUILD...GROW.....Your Online Business? Partner with me and you got every skills and knowledge needed to mobilize your business. My experience on providing basic services for every online entrepreneur , paved my way in establishing the skills needed in helping out entrepreneurs build up their respective business. My clients have known me as someone who can provide a win-win result by integrating integrity, excellence and leadership on every endeavor.

Groups: Article Samurai

Associated with: JASS Online Solutions Agency

100% Job Success
$20.00 /hr
8,889 hours

Miko Gallego

Miko Gallego

Team Leader / Supervisor / Project Manager

Philippines - Tests: 6

I have been a Team Leader for more than 2 years. I have been working in a BPO industry for more than 8 years and have been with Sales, Collections and Customer service departments throughout my career. Prior to being a Team Leader, I was also tapped to be a Performance Coach who handled employee overall performance and as well as a Communication Coach who handled the overall communication skills of my team.

$7.78 /hr
116 hours

Roger K.

Roger K.

Business Development Consultant & Business Coach

United States - Tests: 5

Business Development Specialist. Strengths in driving sales (especially B2B), identifying and implementing growth strategies. Able to offer solutions that increase productivity and maximize efficiency. While I have had strong success in sales, my abilities reach far beyond that - I prefer to take a big-picture approach. After first helping you to realize and set your goals for the company, we work together to develop and implement plans/strategies to achieve those goals.

$33.33 /hr
10 hours