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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. Nicomedes I.

    Nicomedes I.

    Chat Support /Customer/Technical Support Specialist, VA, WP admin

    Philippines - Tests: 13

    For the last 2 years, I have worked as a Call Center Agent, after working as Technical Support Staff for 12 years. As a Chat Support Specialist in the call center industry, I have handled various US accounts like AT&T, eBay, and Clearwire. I have assisted customers with regard to their billing, payments, registration & password issues, complaints and disputes, shipping queries, troubleshooting and configuring their electronic devices, making sure that at the end of the chat, the issue or concern is resolved. I have worked as a Technical Support Specialist in Dubai, UAE for several years and my responsibilities include hands-on repair of smart-phones, ordering of spare parts, writing technical reports on product faults, communicating with corporate partners such as Nokia and Sony Ericsson on technical issues, and training new technicians. One of my achievements as a technical support specialist was my promotion as a Team Leader for Nokia Care I am highly computer literate (a certified Cisco Network Associate), with a good grasp in customer service in the BPO industry, knowledge in HTML/Wordpress and with excellent office skills. I am a fast learner, flexible, and can work on any given hour. I am newbie on online jobs but I believe I have the capability to get the job done. I always give my best in any work given to me as to exceed the expectations of my employer. I am looking for opportunity to work as customer service representative or technical support, virtual assistant, data entry or Wordpress administrator, administrative or office work, online marketing. I can either work on a part-time or full-time basis in any home-based work.

    $3.00 /hr
    0 hours
    0.00
  2. Elaine F.

    Elaine F. Agency Contractor

    Data Entry / Live Chat Support Specialist / V.A.- Admin. / Bookkeeper

    Philippines - Tests: 3

    Hardworking, dedicated and keen to details This is how I can describe myself in three words. I handled phone, e-mail and chat support jobs for the last 7 years. I also handled Quickbooks ( Intuit ) as a Level 2 Technical Support, helped customers with Accounting , as well as troubleshooting software application problems. Dishnetwork, AT &T Uverse, Phone , DSL , and Vonage , were some of the accounts I handled before.

    Associated with: Consultancy Manila

    $4.44 /hr
    1,221 hours
    5.00
  3. Sindhu P.

    Sindhu P.

    Data Entry/Email/Live Chat/Phone Support/Admin Support/Web research

    India - Tests: 3

    Greetings! I am motivated and result oriented professional from India. Experience: 8 years of experience in customer service.data entry ,handling inbound and outbound calls, handling contacts through emails, live chat. Have worked for US & UK based clients as part of job. Skills: I am proficient in Microsoft Office (MS Word, Excel, PowerPoint) Data entry, Web research, Office skills, typing .Good written and spoken English, Quick learner. Can Multi-task. Given a chance would not disappoint you and will do the work with 100% dedication.

    $3.00 /hr
    0 hours
    0.00
  4. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  5. Oscar Santana

    Oscar Santana

    IT Support, customer support, Web and Wordpress Developer. DBA

    Venezuela - Tests: 2

    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

    Groups: Bluehost Developers and Designers

    $8.89 /hr
    1,586 hours
    4.93
  6. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,306 hours
    4.90
  7. Ashna B.

    Ashna B.

    Phone,Chat,Email Support and Telemarketer

    Jamaica - Tests: 5 - Portfolio: 3

    I am a dedicated and committed individual who is able and determined to execute whatsoever task is afforded to me.With the level of experience and education i have for over Eight (8) years with Sutherland Global Service and other business process outsourcing industry. I have experience in Zoho,Vicidial,Limelight,Podio,Oracle,Mindbody,GoDaddy and a few other CRM software I’m highly self-motivated, intelligent and hardworking. Am able to work on my own initiative and enjoy being apart of a team. Good interpersonal and strong organizational skills are some of the other competencies I possess excellent oral and written communication skills and computer literate am I with the ability to multitask.

    Groups: Pro Customer Service

    $5.00 /hr
    158 hours
    4.46
  8. Qiana J.

    Qiana J.

    Talented Email Support and Adminstrative Professional

    United States - Tests: 11 - Portfolio: 1

    As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

    $17.78 /hr
    2,808 hours
    4.07
  9. Shabana Khan

    Shabana Khan

    Expert Customer Support Manager

    India - Tests: 1 - Portfolio: 1

    I have several years of customer service experience Chat support;Zendesk,Livechat, Kayoke;Email support, Inbound and outbound calls, Order processing, listing products in ebay, Amazon and other ecommerce sites.Can work with Seller central,manage and open tickets,data entry work,research work,seo and smm,Google Places, wordpress and HTML I also have a wealth of experience using Microsoft Word, Microsoft Excel and, Google drive to build weekly and monthly fiscal reports, record affiliate payments and head and manage projects with a team. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. LoVe AlwaYs Shabana Khan

    $6.67 /hr
    4,956 hours
    4.47
  10. Amanda G.

    Amanda G.

    Professional, timely, and quality work.

    United States - Tests: 3

    I offer exceptional English writing, proofreading, and transcription services, as well as high quality customer support services. I am a 28 year old mother of 2 living in Las Vegas, NV. I hold a M.Ed. in Curriculum and Instruction from UNLV and a Bachelor of Arts in Journalism and Media Studies from UNLV. I have been a teacher with the Clark County School District for 7 years, teaching 3rd, 4th, and 5th grade through those years and specializing as a Literacy Site Leader. I am also certified as a Teacher Mentor. I am taking a break from teaching to spend more time with my two children and am looking to work more from home. I am a very professional and outgoing individual whom is goal driven. I am a motivated female who is looking to provide my expertise in education, writing, and customer service to those in need.

    $16.00 /hr
    4 hours
    4.58