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Post your cold calling project on Upwork and hire talented and polite outbound call center agents to cold call businesses or prospective customers and help generate quality sales leads or schedule appointments. These experienced freelancers will use effective cold calling techniques and strategies, and may even provide their own successful cold calling scripts. They can also arrange sit-down meetings with your company’s salespeople, write new cold calling scripts—or optimize your existing ones—and manage your cold calling software.

Cold calling is a marketing process in which a sales representative contacts potential customers who don’t have an existing relationship with the business using telephone calls, email messages or social network connections. On Upwork, the world’s largest online workplace, you will find friendly cold callers—with excellent communication skills and experience making cold calls—who can send bulk email messages, connect with potential customers through social media networks, or conduct B2C and B2B cold calls on your behalf.

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Cold calling Job Cost Overview

Typical total cost of Upwork Cold calling projects based on completed and fixed-price jobs.

Upwork Cold calling Jobs Completed Quarterly

On average, 686 Cold calling projects are completed every quarter on Upwork.


Time to Complete Upwork Cold calling Jobs

Time needed to complete a Cold calling project on Upwork.

Average Cold calling Freelancer Feedback Score

Cold calling Upwork freelancers typically receive a client rating of 4.28.

Last updated: October 1, 2015
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Marius vicol C.

Marius vicol C.

Customer Service/Network Support

Romania - Tests: 5 - Portfolio: 1

I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

100% Job Success
$8.00 /hr
789 hours

Romielyn S.

Romielyn S.

Team Leader/Excellent Customer Service & Sales Representative/VA/PA

Philippines - Tests: 3 - Portfolio: 3

To be able to deliver quality and dependable services. Provide service for collections,customer service, data entry, admin works and all others. Committed to excellence and quality service. Romielyn is an experienced Call Center Representative with good oral and written communication skills. She worked in BPO companies in Pampanga and Metro Manila since 2006. One of the most recent jobs she had was a collection specialist for Capital ONE USA at IQOR Philippines, Customer Service & Sales for T-Mobile USA at Teletech Philippines . She also handled a position at Australian Business Financing Centre as an Expert Sales Consultant for Government Grants. She handled new hire training and floor support for complex customer concerns. Romielyn is willing to learn and expand her knowledge and skills to be an effective employee. A good leader and team player is what describes her best.

100% Job Success
$11.11 /hr
6,011 hours

Aamir Qadri

Aamir Qadri

Expert in Problem Resolution

Canada - Tests: 10 - Portfolio: 4

5+ years of network administration and technical support experience including back-up, security management, email systems, applications and client/server hardware support Technology Summary Operating Systems: Windows 8, 7, XP, Vista, Windows Server 2003/2007/2008 Software: MS Office (Word, Excel, Outlook, PowerPoint, Access), MS Visio, MS Project Networking: LANs, WANs, MAN's, WLAN's, VPNs, Routers, Firewalls, TCP/IP Languages: BASIC

$33.33 /hr
185 hours

Amelie Isabelo

Amelie Isabelo

customer service representative

Philippines - Tests: 1

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors. Provided quotes and executed online policy changes for auto, home and excess liability. Used consultative selling techniques to provide leads for telesales personnel. Greet transfer and hold calls Build rapport, listen, clarify and manage conversational flow Manage upset customers, conflicts and challenging situations Deliver outstanding service, exceed expectations and build long-term loyalty Work in teams and in a self-directed environment

$4.44 /hr
0 hours

Virginia Ippolito

Virginia Ippolito

Customer Service Specialist / Technical Support Representative

Italy - Tests: 7

I have several years of diversified customer service experience, and have constantly achieved customer satisfaction as well as met or surpassed company expectations. I am able to provide information in response to inquiries about products and services and to handle and resolve complaints. I can also assist in sales, perform clerical tasks and provide technical support. I am proficient with Microsoft Word, Excel, and Power Point. I have used many other types of software, both computer and web-based. I am comfortable both with the technology I know and with learning new programs. I am a native Italian speaker and I am fluent in written and spoken English. Over the years, I have developed a great customer orientation and excellent communication skills. I am highly motivated, flexible, reliable and can work independently or as part of a team.

Groups: Pro Customer Service

100% Job Success
$10.00 /hr
46 hours

Jodylee dale V.

100% Job Success
$5.56 /hr
9,125 hours

Mohammad A.

Mohammad A.

Professionalism, Discipline, Excellence , There is a big difference.

Morocco - Tests: 3

I am a university student from Morocco and I have studied abroad for few years in USA and other countries. I have good experiences working part-time in call centers in top-notch companies in Morocco assisting customers in English, French and Arabic Languages. I have other experiences in customer support and business negotiations. You can rely on my excellent communication and presentation skills to make your clients satisfied and happy as well as picking up new customers/convincing them and close important deals. I do short term strategic planning for some small businesses too. Furthermore, I have a sense of humor too that sometimes get very positive unexpected results with clients. I am fluent in Arabic, French and English (writing,listening,speaking,reading) with a very high ibtTOEFL score.

$10.00 /hr
4 hours

Lendy Lenne Sardiano

Lendy Lenne Sardiano

Sales representative, QA, Team Leader, Appointment setter, Lead Gen.

Philippines - Tests: 2

I've been in the BPO industry for more than 2 years, been into several call centers located in the Philippines handling both inbound and outbound campaigns.I have handled projects like Telemarketing, Lead Generation, Appointment setting, Live-transfers, SEO, and selling. To name few of the accounts I had; weight loss patch, alarm systems, SEO for Dental Clinics, Medical equipment (back & knee braces), Auto Insurance, Medicare (Diabetes), and SEO for I'm hardworking, flexible, able to work in graveyard shift and I can alone or work with a team. I've been promoted as a Supervisor and managed a team of 45 in total.

$5.00 /hr
85 hours

Natalie Jackson

Natalie Jackson

Telemarketer/Virtual Assistant

Jamaica - Tests: 5

Hello, I speak English with an American accent. My home office is equipped with a desktop computer, working pair of headset, reliable high speed internet, facsimile, photocopier, printer, and scanner. I am highly skilled in data entry, billing, lead generation, email handling, and appointment setting. I have 5 years experience as a telemarketer for Affiliated Computer Services call center where I worked on accounts for: Colonial Penn Life Insurance; Blue Cross; SiriusXM Radio; Delta Airlines; and Bankers Life Insurance Company.

$8.89 /hr
702 hours

Olena Y.

Olena Y.

Interpreting, sales, customer services professional

Canada - Tests: 3

Over the last 6+ years I worked for ShippingExplorer S.L. ( During this period of time I have done a wide range of works starting from cold calling, sales, translation of the site and software, marketing, SMM, technical support and many more. I am currently seeking for opportunities in the same fields of work to be able to work from home. My main interest is in finding a company to represent and grow my experience in complex tasks. Feel free to contact me in case you have any questions.

$16.67 /hr
0 hours