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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Andrei Suciu

    Andrei Suciu Agency Contractor

    CRM Administration & Development/Online Marketing and IT Specialist

    Romania - Tests: 3 - Portfolio: 3

    I worked in a multinational environment in Online Marketing and CRM Administration (Salesforce, Hubspot). In Online Marketing i took care of Lead Generation, Landing Pages, increasing Conversion Rates, Email Marketing Campaigns (approx. 50k emails/campaign), created and proposed designs for Call To Actions, product analysis, case studies, marketing ideas for graphic designers, sales funnel and more. In CRM Administration i managed over 300k leads and over 1500 clients in Salesforce and Hubspot. Created email campaigns including creative ideas, html encoding, testing, soft launch and constantly improving click and open rates. Designed reports and dashboards for production, sales, financial and any kind of report needed. I used workflows for automated processes, created automatic sales cycles, email alerts and email nurturing campaigns (triggered automatically) and more. I have experience in mass data manipulation with Salesforce Data Loader, CRMFusion DemandTools and Excel. In Hubspot i created email campaigns (from email design to landing pages and smart email lists), call to actions, statistics and improvements, nurturing emails, advanced forms, etc. I also have knowledge of Office365 email platform, website management (Wordpress, plugins), VoIP services, skype business account, excellent windows and Office knowledge and basic PS skills. I will use my experience to automatize and improve any kind of business.

    Associated with: Strategy Brunch

    $30.00 /hr
    1,260 hours
    5.00
  2. Omar Andre Villalba

    Omar Andre Villalba

    Information Technologist

    Philippines - Tests: 5

    Andre is a highly experienced and successful Business Development, Project Management & Marketing Specialist whose experience with over 300 companies in varying industries across the globe, along with his in-depth understanding of Mathematical Analyses within the business environment, enables him to deliver results-oriented, innovative and practical business and marketing solutions. He has a career profile of driving marketing campaigns & development projects to allow business growth for a client-track record that includes Toshiba, Lions Gate Films, Kung Fu Panda 2, GoDirect.co.uk, Cruise.co.uk, Wantsa-Yahoo and Vizwoz. Andre's ambition is to help define business models involving outsourcing, along with his client case-studies be published and used in future generations' text-books for business development wherein potential market exposure over the web between blue-chip corporations and backyard businesses are at par. His career experience includes Smart Traffic Ltd. where he was responsible for the technical development of their products, services and web resources - well-experienced in management engineering, education, SME development, and business IT Solutions. Andre's education includes pure mathematics, theoretical physics, and information technology.

    $8.00 /hr
    0 hours
    0.00
  3. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  4. Vishal S.

    Vishal S.

    Certified Salesforce.com Admin/Developer, Sales Cloud Consultant

    India - Tests: 5 - Portfolio: 2

    Dev 401 and ADM 201 Salesforce certified with 3 years of rich experience in Salesforce CRM development/Administration - Specializing in Salesforce administration, implementation, customization, data management and data migration. - 2+ years of strong hands-on Salesforce CRM as freelancer. - Experience in Salesforce CRM customisation and various admin configuration such as Workflow processes analysis, validation rules,etc. - Good Hands on SFDC Administrative tasks such as creating profiles, roles hierarchy, maintain active users,etc, and also worked on developing Apex classes,Visualforce pages ,apex jobs etc - Exposure to various tools like workbench, Developer console etc and practicing Bug fixing for the logical code. - Excellent knowledge about software and its component development. I've got good experience in both web and console applications. - Ability to design apex REST resources in salesforce.

    $27.00 /hr
    1,733 hours
    4.65
  5. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,306 hours
    4.90
  6. Sheila marie M.

    Sheila marie M.

    Salesforce.com Certified System Administrator

    Philippines - Tests: 2 - Portfolio: 2

    I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

    $11.11 /hr
    174 hours
    4.32
  7. Munjur Alam

    Munjur Alam

    Bengali Translator, Virtual Executive

    Bangladesh - Tests: 9 - Portfolio: 7

    I have built the expertise in the field of online Marketing(Email/social media), Virtual Assistance and Customer Support. Meticulous English skills and fast learning capability are my weapons. I am easy to work with and can work under little supervision. Looking forward to working in challenging position to promote your business and build my career. I'm a native Bengali speaker and translator. I can help you with translation projects too.

    $10.00 /hr
    1,465 hours
    4.85
  8. Munish Chouhan

    Munish Chouhan

    Java and Database Developer

    Malaysia - Tests: 4 - Portfolio: 3

    I have Developed two Android applications. 1. True Love meter: this application is present in Amazon App store. you can check the same here http://amzn.to/1vlKdK0 2. Shuffle Pool Checks: this is application is specifically for pool players. this application is fully developed. now undergoing performance testing. this application will help players to get their check after qualification. Accelarometer has been implemented in this application. 3.I have good experience of Java development in Telecom domain for a world reputed service provider. Below are the application for which i have done Java development in telecom domain: 1. Customer Relationship Management (CRM) by Kana 2. Interactive voice response (IVR) By genesis I develop call modules for IVR using ddvoice framework. 4. PL SQL Development: I developed Data Migration Interface in PL SQL. This interface made possible the migration of customer base from one company to another. This data migration is between two CRM from GTX CRM to SIEBEL CRM. 5. Administration: 1. CRM administration 2. VMware Hyperic administration 3. HP Quality Center administration

    $13.33 /hr
    5 hours
    5.00
  9. Edgar F.

    Edgar F. Agency Contractor

    IT Project Manager

    Lithuania - Tests: 2 - Portfolio: 1

    I have 3 years of management experience. Working with both local and remote clients/teams from all over the world. Most of the projects are either web systems (B2B/B2C) or Mobile applications. Experience using Atlassian products, Pivotal Tracker, Deskaway, Trello, Active collab, Basecamp, SalesForce, Google Drive, etc. Development: 4 years of web-development experience. Most of the time working on B2B systems written by framework CodeIgniter.

    Associated with: Soloten LLC Agency

    $40.00 /hr
    3,545 hours
    5.00