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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 158 CRM projects are completed every quarter on Upwork.

158

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|Data Analysis|

    Serbia - Tests: 7 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    999 hours
    0.00
  2. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  3. Julie Mahon

    Julie Mahon

    International Administrative Assistant and Customer Service Agent

    Ireland - Tests: 1

    I am a proficient Customer Service Agent and Administrator with over ten years of professional expertise. I was born in the USA but live in Ireland, so I can be particularly helpful for those companies seeking to utilize the benefits of time zone variations. I dedicate myself to every task and take pride in providing exceptional service for a company and its valued customers. I especially enjoy fast-paced and challenging working environments where my skills and knowledge base can expand. Also, I work comfortably within a team setting, but am self-motivated and can be trusted to work independently. I current work remotely as a CSA for a small start-up business that grew overnight into a multi-million dollar company on foot of a record-breaking Kickstarter campaign. My position within this company promoted to Team Lead, and I work directly with the CEO, Director of Operations and Marketing Manager to oversee and respond to all customers via our online, social media and phone channels. As this position is currently reaching its natural conclusion I am seeking a new challenging opportunity to contribute to a growing and dynamic team. I offer in return my complete professionalism, proven dedication to strong service, and enthusiasm to exceed all expectations. I have proficient experience in the Microsoft Office programs, Zendesk, Google for business apps, Ontraport CRM, and a range of other team-based platforms for communication and data processing.

    $20.00 /hr
    77 hours
    5.00
  4. Pratik Bagadia

    Pratik Bagadia

    Pratik Bagadia

    India - Tests: 4 - Portfolio: 3

    I have 3+ years hands on expertise experience in: 1. Salesforce: - Progressive advancement in Salesforce Customization , Configuration and Project Management - Expertise in Visual force application development, Sites, S-controls and Sales force - Extensive experience in Salesforce CRM Customization, APEX, Triggers, Web Services API and Sites, WSDL, Salesforce Portal - Expertise in Integration using REST and SOAP API (Worked with Amazon, Zuora, Five9 and many more) - Extensive experience on Salesforce1 App Development - Extensive experience in Managed AppExchange App Development - Good work experience in development with HTML, JavaScript, CSS - Expertise at data migration 2. Insightly - Expertise in Complete Customization and Configuration - Expertise in Report - Expertise in Data Migration 3. Zoho - Expertise in Complete Customization and Configuration - Expertise in Report - Expertise in Data Migration - Integration with Outlook , Mailchimp

    $13.00 /hr
    17 hours
    5.00
  5. Sheila marie M.

    Sheila marie M.

    Salesforce.com Certified System Administrator

    Philippines - Tests: 2 - Portfolio: 2

    I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

    $11.11 /hr
    196 hours
    4.32
  6. Talha Malik

    Talha Malik

    Online Branding Solutions

    Pakistan - Portfolio: 3

    Data Transformation Consultant is one of the leading providers of web design & development services. Our clientele ranges from small to large sized businesses. Our main areas of expertise are website design and development, administrative support, and internet marketing. At Data Transformation Consultant, we use branding techniques in offering our services to our respected clients. We have a team of professionals, who strives to meet the quality standards and specific requirements of the client. Clear cut communication and unmatched assistance always ensures quality work along with timely delivery. We foster anticipating and exceeding client’s expectations through our qualified team. Our offered services are evaluated against industry leaders and ensure high level of satisfaction before they are available to our client. We work hard to meet our client’s requirements through our qualified, experienced, and competent team.

    $14.00 /hr
    6 hours
    4.40
  7. Munish Chouhan

    Munish Chouhan

    Java and Database Developer

    Malaysia - Tests: 4 - Portfolio: 3

    I have Developed two Android applications. 1. True Love meter: this application is present in Amazon App store. you can check the same here http://amzn.to/1vlKdK0 2. Shuffle Pool Checks: this is application is specifically for pool players. this application is fully developed. now undergoing performance testing. this application will help players to get their check after qualification. Accelarometer has been implemented in this application. 3.I have good experience of Java development in Telecom domain for a world reputed service provider. Below are the application for which i have done Java development in telecom domain: 1. Customer Relationship Management (CRM) by Kana 2. Interactive voice response (IVR) By genesis I develop call modules for IVR using ddvoice framework. 4. PL SQL Development: I developed Data Migration Interface in PL SQL. This interface made possible the migration of customer base from one company to another. This data migration is between two CRM from GTX CRM to SIEBEL CRM. 5. Administration: 1. CRM administration 2. VMware Hyperic administration 3. HP Quality Center administration

    $13.33 /hr
    5 hours
    5.00
  8. Edgar F.

    Edgar F. Agency Contractor

    IT Project Manager

    Lithuania - Tests: 2 - Portfolio: 1

    I have 3 years of management experience. Working with both local and remote clients/teams from all over the world. Most of the projects are either web systems (B2B/B2C) or Mobile applications. Experience using Atlassian products, Pivotal Tracker, Deskaway, Trello, Active collab, Basecamp, SalesForce, Google Drive, etc. Development: 4 years of web-development experience. Most of the time working on B2B systems written by framework CodeIgniter.

    Associated with: Soloten LLC Agency

    $40.00 /hr
    3,580 hours
    5.00
  9. Chris Dickson

    Chris Dickson

    Strategic Data Partners

    United States

    Strategic Data Partners. Data & CRM not just done but done right. We have a combined 20 years of Data & CRM experience and have the bruises to prove it. The team has worked with companies from around the globe to help them with their most pressing business challenges. We have built out business systems that would eventually grow and scale to support national & global processes. Christopher Dickson has 20 plus years of technology experience. With both an MBA and a Degree in Computer Science he can help you find the right mix of technology for your company. Chris grew up in the trenches of technology starting in the help desk, networking and support arena. He continued to take on increasingly more complex roles focusing on using technology as an enabler for business growth and success. Mandy Collins has over 10 years of experience working with clients such as Comcast, Verizon and Sybase.  Her expertise and experience spans data management, data analysis, reporting and CRM implementation and administration. With her background in designing, developing, and supporting solutions for data analysis and reporting, Mandy has worked with many platforms including Microsoft SQL, Crystal Reports, and the Salesforce.com CRM.  Mandy works directly with business units to collect and analyze information and data to present clear analyses and recommendations for strategic growth and success.

    $70.00 /hr
    0 hours
    0.00
  10. Jefferson Murillo

    Jefferson Murillo

    Web Developer and Senior Quality Assurance Tester

    Philippines

    Over the last 9 years, I have developed a wide range of websites using HTML, CSS, PHP and MySQL including sites for startup companies and existing businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: SQL, Ajax, OOP, JavaScript, Java, ASP.net and software design and testing.

    $3.33 /hr
    0 hours
    0.00