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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: September 1, 2015
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  1. Stefan Budai

    Stefan Budai

    Automated Data Extraction and Data Entry Expert

    Serbia - Tests: 1 - Portfolio: 4

    I have extensive expertise in program and project management, as well as market research, data analysis, team spirit, good ability to adapt to multicultural environments, gained through my work experience abroad, good communication skills gained through my experience as sales manager. Leadership, sense of organisation (experience in logistics), good experience in project or team management. I also offer a wealth of knowledge, speed and skill with Microsoft PowerPoint, Excel, Word and Outlook. Good command of quality control processes.

    $5.00 /hr
    11 hours
    4.87
  2. Daniel Z.

    Daniel Z.

    Highly skilled API integrator, PHP (ZF) Coder and Project Manager

    Poland - Tests: 7 - Portfolio: 6

    Goal: Project and develop high quality apps for your success. Profile: OOPHP & Zend coding, IT consulting and business analyst, project coordinator and manager, Other skills: Apache, Bind, SSH, bashscripting, Memcached, Github, Solaris, Oracle, MySQL, Radius, AD, expert knowlegde of many *ux and windows systems Advantage: Project and implementation of many web apps. Most of it projected and developed by myself using Zend Framework, Google API (youtube, gdata), social API (twitter, facebook). Some of it integrated with operating systems or AAA software (radius, ldap). Usually Design Patterns were used (like Template Method, Version of Control, DAO, Dependency Injection, Decorator and so on). Some application built upon a structure of web services (XML, REST, JSON), some using jQuery and AJAX. Tools and technologies: Apache, radius, bind, ldap, Zend Framework, XML, SOAP, Linux, Linux daemons, Memcached, Sockets, REST, JSON, Oracle, MSSQL, MySQL, Design patterns, MVC, SVN, BASH, PHPUnit, Xdebug, Unit testing, Google Youtube API, Google Gdata API, Google Maps API, Facebook API, PayU API

    $35.00 /hr
    1,833 hours
    4.98
  3. Mihaela H.

    Mihaela H. Agency Contractor

    ISQTB Certified Tester, Data Entry, Research, MS Office -Europe

    Romania - Tests: 17

    Gain experience while offer high quality services in testing, data entry and technical writing domains. My skills in the above domains were continuously improved during the last 4+ years, while working as a system integration tester in a big telecommunication company. This job involved the installation and the integration of servers followed by functional testing of the system, keeping an eye on the GUI and the usability aspects. Also, an important role was the test strategy and test cases writing. References available on request.

    Associated with: PFA

    $11.11 /hr
    2,555 hours
    4.97
  4. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  5. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,306 hours
    4.90
  6. Julie Mahon

    Julie Mahon

    International Administrative Assistant and Customer Service Agent

    Ireland - Tests: 1

    I am a proficient Customer Service Agent and Administrator with over ten years of professional expertise. I was born in the USA but live in Ireland, so I can be particularly helpful for those companies seeking to utilize the benefits of time zone variations. I dedicate myself to every task and take pride in providing exceptional service for a company and its valued customers. I especially enjoy fast-paced and challenging working environments where my skills and knowledge base can expand. Also, I work comfortably within a team setting, but am self-motivated and can be trusted to work independently. I current work remotely as a CSA for a small start-up business that grew overnight into a multi-million dollar company on foot of a record-breaking Kickstarter campaign. My position within this company promoted to Team Lead, and I work directly with the CEO, Director of Operations and Marketing Manager to oversee and respond to all customers via our online, social media and phone channels. As this position is currently reaching its natural conclusion I am seeking a new challenging opportunity to contribute to a growing and dynamic team. I offer in return my complete professionalism, proven dedication to strong service, and enthusiasm to exceed all expectations. I have proficient experience in the Microsoft Office programs, Zendesk, Google for business apps, Ontraport CRM, and a range of other team-based platforms for communication and data processing.

    $20.00 /hr
    77 hours
    5.00
  7. Sheila marie M.

    Sheila marie M.

    Salesforce.com Certified System Administrator

    Philippines - Tests: 2 - Portfolio: 2

    I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

    $11.11 /hr
    194 hours
    4.32
  8. Munjur Alam

    Munjur Alam

    Bengali Translator, Virtual Executive

    Bangladesh - Tests: 9 - Portfolio: 7

    I have built the expertise in the field of online Marketing(Email/social media), Virtual Assistance and Customer Support. Meticulous English skills and fast learning capability are my weapons. I am easy to work with and can work under little supervision. Looking forward to working in challenging position to promote your business and build my career. I'm a native Bengali speaker and translator. I can help you with translation projects too.

    $10.00 /hr
    1,473 hours
    4.82
  9. Talha Malik

    Talha Malik

    Online Branding Solutions

    Pakistan - Portfolio: 3

    Data Transformation Consultant is one of the leading providers of web design & development services. Our clientele ranges from small to large sized businesses. Our main areas of expertise are website design and development, administrative support, and internet marketing. At Data Transformation Consultant, we use branding techniques in offering our services to our respected clients. We have a team of professionals, who strives to meet the quality standards and specific requirements of the client. Clear cut communication and unmatched assistance always ensures quality work along with timely delivery. We foster anticipating and exceeding client’s expectations through our qualified team. Our offered services are evaluated against industry leaders and ensure high level of satisfaction before they are available to our client. We work hard to meet our client’s requirements through our qualified, experienced, and competent team.

    $14.00 /hr
    6 hours
    4.40