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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 159 CRM projects are completed every quarter on Upwork.

159

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: June 1, 2015
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  1. Melanie Trinidad

    Melanie Trinidad

    Rockstar Virtual Assistant and All Around Admin Support

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 4

    My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Data Entry, MS Word, MS Excel, and Acrobat/PDF services. My skills are not limited. I am open to handle other related tasks. My eagerness to learn and develop further skills makes me a flexible and highly motivated contractor. All contracts with "No feedback given" resulted from contracts which oDesk ended due to inactivity or contract has been updated/renewed.

    $6.67 /hr
    4,407 hours
    4.92
  2. C McLaughlin

    C McLaughlin

    ***Experienced VA ~ Data Entry ~ Administrative Support***

    Canada - Last active: 1 day ago - Tests: 20

    Professional VA/PA who possesses exceptional organizational, communication and customer service skills. I am an extremely motivated multi-tasker with a strong work ethic. I am highly experienced with Google docs, Windows and MS Office related programs such as Word, Excel, and Power Point. I believe myself a quick study, having mastered numerous specialized programs needed for various positions I have held over the years. Available for administrative support, transcription, proof-reading/quality control, email response handling, calendar management or data entry.

    $15.00 /hr
    7,236 hours
    4.86
  3. Paraloman Pulgo

    Paraloman Pulgo

    Certified Research Specialist - Tech and Start-ups

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    14,442 hours
    5.00
  4. Ethan Frounfelker

    Ethan Frounfelker

    CRM Consultant Engineer

    United States - Last active: 5 days ago - Tests: 5 - Portfolio: 4

    CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

    $66.67 /hr
    728 hours
    4.94
  5. J-za O.

    J-za O.

    High quality customer service and administrative support

    Philippines - Last active: 1 day ago - Tests: 16 - Portfolio: 2

    I have more than 4 years experience in the BPO industry and 5 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, bookkeeping, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.

    $7.78 /hr
    1,879 hours
    4.77
  6. Monaliza N.

    Monaliza N.

    Excellent Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    6,140 hours
    4.95
  7. Mar'ia Lykova

    Mar'ia Lykova

    Microsoft Dynamics CRM expert

    Ukraine - Last active: 1 month ago - Tests: 2

    Need a qualified freelancer with strong MS Dynamics CRM knowledge? An initiative and efficient specialist with 2-year experience, that provides a high quality of work, is at your service. I have experience of implementing CRM in government owned corporations, as well as in small business projects. Able to solve main issues and tasks of most enterprises in such core application areas as sales, marketing and service. Possess large experience in implementing CRM to optimize the work of Call Centers, to automate and simplify Service and Docflow processes. I have worked with such versions of Microsoft dynamics CRM: • 4.0 • 2011 • 2013 I offer: • Creating business units, designing strategies for customizing roles and privileges • Customizing attributes and mappings, entities and relationships • Creating and configuring workflows, business process flows and dialogs • Creating and Configuring Reports, Views and Charts • Deploying and design of solutions • Testing and QA

    $20.00 /hr
    48 hours
    5.00
  8. Mauricio Diaz

    Mauricio Diaz

    Certified Salesforce.com Developer / Administrator

    Uruguay - Last active: 1 month ago - Tests: 3 - Portfolio: 1

    Over the last 5 years, I've developed a wide range of projects using Salesforce as a Senior Certified Developer - Independent Contractor. Highlighted skills: Customization & Development on Salesforce platform: Apex/VisualForce pages, Triggers, Validation Rules, Workflow approvals, Data Loader, Objects, Email Templates, SOQL. SF1 experience (publisher actions with visual-force pages). PayPal-Api Integration with Salesforce, etc. Force Migration Tool, Outbound/Inbound change set deployment. I am seeking opportunities to work for you or your business with effort and dedication. Also I have experience on the following areas : Github, HTML5, Javascript Frameworks such as JQuery, Java EE, SQL, Apache Tapestry, AngularJS and Bootstrap, Intellij IDEA, Eclipse, etc.

    $35.00 /hr
    265 hours
    4.55
  9. Mitulkumar G.

    Mitulkumar G.

    Laravel5 & Backend Expert + APIs, AngularJS, NodeJS

    India - Last active: 3 days ago - Tests: 2 - Portfolio: 5

    I have been working with startups since more than 4 years. I have worked with a product startup companies and built some really great products. Also I was an active participant in the product decisions like choosing technologies, product architecture, UI/UX etc. so I strongly believe in building really good products and in long-term & honest relationships. I am well versed in various technologies and since the world of IT is always evolving, I make my best efforts to keep pace with it. I have been leading a startups product teams for more than 4 years, thus I understand business requirements very well and can form the best solution which is requires. So when you need more than just a coder, who understands your needs very well and can put his own inputs on table to make product better as well as who delivers bugs free solutions, I am the one you can depend upon. Over the past 6 years, I got an experience of building great products from scratch with whole product ecosystem with strong backend and scalable architecture. I gained expertise in the following fields: - PHP - Laravel4 & Laravel5 - MySQL, MongoDB, Redis and much more databases. - Javascript, Ajax & jQuery - AngularJS - HTML & CSS, Bootstrap - NodeJS - MeteorJS - Flex, Adobe AIR & ActionScript3 - APIs Development & Integration - Product Customization - Project & Database Architecture Looking forward for your chance to work together.

    $33.33 /hr
    180 hours
    5.00
  10. Rio Lynda Negara

    Rio Lynda Negara

    Virtual Assistant, Researcher, Photoshop, Salesforce CRM, Wordpress

    Philippines - Last active: 7 days ago - Tests: 2 - Portfolio: 10

    I am detail-oriented, well-organized and an all-rounder Virtual Assistant with the following experiences: -- Website Management (Entry/Updates/Posting) on Music Library Website, Google docs & Usage Metrics; Assistant to the online-team-manager for Salesforce CRM & MLS; Spreadsheets/Database; WordPress; Pharmaceutical website (+ Insurance verification); Theater Events Website; Interior Design Website; Online Electronics Store Website. -- Research work of several topics e.g. Comic books/website/blogs; Wholesalers of Bottles/Organic Fruits & Vegetables/Processors; Interior Design websites/blogs; Theater events/listings; Journals for online library; Colleges and Universities Contact Information, Research and Calling Hotels & Event Venues within Dallas, TX. -- Simple/Basic Mobile Website Development using html, php, css -- Photoshop: Photo cropping/re-sizing/basic editing I do work accurately without supervision. My typing speed is 45-word/minute and do checked emails/odesk/skype regularly, with a DSL Download Speed of 2.07mbps. Kindly checked my profile history for my detailed odesk experiences. It will be my pleasure to gave you high quality service.

    $6.67 /hr
    3,556 hours
    4.93