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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

Last updated: May 1, 2015
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  1. Elizabeth M.

    Elizabeth M.

    Front End Developer and Social Media Manager

    Canada - Last active: 12/05/2012 - Tests: 5 - Portfolio: 1

    I've designed, developed and managed dozens of websites over the past 10 years. I look forward to developing new projects and sharing ideas with like-minded people. As a creative and technical person, I have a strong background in writing and editing web content as well as promoting said content through social media sites.

    $16.67 /hr
    0 hours
  2. Stefaniya C.

    Stefaniya C.

    International Trade Expert / Market Analyst / Business Advisor

    Bulgaria - Last active: 10/18/2012 - Tests: 4

    As a professional with academic knowledge in International Business and Trade, backed with 9 years of hands-on experience at a senior level position in international trade companies allow me to offer you seamless and enjoyable experience in all your dealings related to: - Industry overview and trends/segmentation/competition - Product differentiation and positioning/price analysis - Business management/communication and negotiations - Sourcing and contracting suppliers - Supply Chain Management SCM/order processing - Customer Relationship Management CRM in B2B/B2C markets - Optimization of your company's internal processes through outsourcing Working closely with CEOs, international vendors and customers, managing their short term goals and long term needs, facing challenging and tense situations have helped me develop powerful and effective management skills based on intercultural awareness and foresight. I am able to work under pressure, to "switch" quickly between different industries and varied working environments, deliver dedicated client support, efficient approaches to marketing tasks and projects to make sure they are effective, delivered on time and within budget. My top priority is to maintain the highest standards of service, ensure data accuracy, top-notch problem analysis, adequate decision making and perfect communication at all times!

    $22.22 /hr
    0 hours
  3. Michele Francisco

    Michele Francisco

    Extensive experience in any admin, HR, PA/EA & CS support

    Hong Kong - Last active: 10/16/2013 - Tests: 12

    Starting as a Department Secretary, I moved on to work as a Personal/Executive Assistant to Department Heads and Managing Directors before becoming an HR Executive. I have more than 7 years experience in supporting Senior Executives, providing assistance in arranging their appointments/calendar, travel, email handling, etc. As an HR Executive for the past 9 years, I managed all HR-related needs of a multinational and multi-cultural organisation. My tasks include organising events, drafting new policies and analysis of existing policies and policies, recruitment, employee engagement, etc. My hard skills include proficiency in MS Excel, MS Word and MS Outlook, above average knowledge in MS PowerPoint, working knowledge in Sage and SalesForce and very good typing skills. In order to get things done efficiently and effectively, I keep a positive attitude and passion towards work, learn new things rather quickly, pay attention to minute details, multi-task, think-out-of-the-box and adjust to the different working cultures and conditions. I'm looking for opportunities to make a small contribution in creating successful businesses or ventures by providing any secretarial, administrative, HR-related or any other supporting roles. I take pride in providing back office assistance to executives and small businesses or ventures in order to allow executives to focus on growing their businesses.

    $11.11 /hr
    8 hours
  4. Christina Cowles

    Christina Cowles

    Very Hard Worker

    United States - Last active: 02/27/2014 - Tests: 3

    • Highly skilled in providing information regarding products and services of company • In-depth knowledge of taking orders, decide charges, and administer billing or payments • Hands-on experience in reviewing, updating or making changes to customer accounts • Track record of listening and responding to customers’ needs and concerns • Able to handle returns or complaints • Demonstrated ability to record details of client contacts and actions taken • Proven ability to determine answers or solutions

    $16.67 /hr
    0 hours
  5. Imran Khan

    Imran Khan

    Manager IT

    Pakistan - Last active: 3 months ago - Tests: 9

    Since 2005, most positions have been DBA roles which have consisted of standard DBA activities, such as software installation; backup and recovery planning and implementation; database sizing; user account management; performance monitoring; front-end development, schema management for development projects etc. SPECIAL TECHNICAL SKILLS: Database: Oracle 8i/9i/10g RAC/11g RAC, SQL Server Operating Systems: Red Hat Linux and Windows 95/98/ME/NT/2003/XP Tools: Oracle 9i/10g/11g RAC, Oracle Data Guard (standby db, both logical and physical), Oracle Advanced Replication, Oracle Streams, RMAN, Oracle Enterprise Manager, Oracle Internet Directory (OID/ONS), MySQL, SQL Server 2000/2005/2008, SQL*Plus, Import/Export, Data Pump, TOAD, Quest Shareplex, Oracle Developer( Forms & reports) Programming Languages: SQL, PL/SQL, .NET, C, C++, JAVA Database Modeling: Rational Rose, Erwin, Smart Draw.

    $26.67 /hr
    0 hours
  6. Pratik Bagadia

    Pratik Bagadia

    Pratik Bagadia

    India - Last active: 3 months ago - Tests: 4 - Portfolio: 3

    I have 3+ years hands on expertise experience in: 1. Salesforce: - Progressive advancement in Salesforce Customization , Configuration and Project Management - Expertise in Visual force application development, Sites, S-controls and Sales force - Extensive experience in Salesforce CRM Customization, APEX, Triggers, Web Services API and Sites, WSDL, Salesforce Portal - Expertise in Integration using REST and SOAP API (Worked with Amazon, Zuora, Five9 and many more) - Extensive experience on Salesforce1 App Development - Extensive experience in Managed AppExchange App Development - Good work experience in development with HTML, JavaScript, CSS - Expertise at data migration 2. Insightly - Expertise in Complete Customization and Configuration - Expertise in Report - Expertise in Data Migration 3. Zoho - Expertise in Complete Customization and Configuration - Expertise in Report - Expertise in Data Migration - Integration with Outlook , Mailchimp

    $13.00 /hr
    3 hours
  7. William M.

    William M.

    Supply Chain, Logistics, Business Planning, Project Operations

    Philippines - Last active: 06/15/2013 - Tests: 2

    Result-oriented individual with first rate skills in directing complex projects and initiatives. Proven experience in the manufacturing industry, specifically the petroleum industry, with vast knowledge regarding business complexities of a supply chain. Expert in business planning, project management, market strategy implementation, and forecasting. Skills include: Business Planning Market Research Operational Management Enterprise Resource Planning Customer Relationship Management SAP Team Management Administration Excel Spreadsheets MS Office Systems

    $5.00 /hr
    0 hours
  8. Denise Quinn

    Denise Quinn

    Executive Assistant

    United States - Last active: 03/06/2014 - Tests: 4

    I am a seasoned administrative professional who prides herself on developing and maintaining professional relationships. I am well versed in the following areas: *Sales and order management process from inception to delivery. *Complex travel and calendar management. *Customer service *Executive level administration. *Voice Talent I have been an integral member of several successful teams.

    $27.78 /hr
    0 hours
  9. Julie-lynne M.

    Julie-lynne M.

    Executive Administrative Assistant

    Canada - Last active: 2 months ago - Tests: 6

    With a background in Economics and Market Research, Merger & Acquisition Transaction & Management Over the last 9 years I have am heavily involved in the client support process, helping to maintain the fluidity and ease of the process for clients who are selling or buying their company and/or patents. Organizing reports, overviews & daily analytical for our global client base. Current I am maintaining 16 clients from AU, Germany, UK, USA & Canada Assists with our research & marketing efforts to maintain key presence through various business development initiatives. - Skills: Administrative Writing Merger & Acquisition Mass Email Marketing Reporting, Scheduling Legal Documents (NDA's & LOI's) Microsoft Office (Outlook, Excel, PowerPoint, Word) PC & MAC skills SalesForce ZoomInfo Polite Mail InsideView Google & Google Docs Organization Time Management Travel Logistics Verbal Communications Skype GoTo Meeting

    $17.50 /hr
    5 hours
  10. Julie Treftz

    Julie Treftz

    Customer Service and Data Entry Professional

    United States - Last active: 26 days ago - Tests: 5 - Portfolio: 2

    I have over 8 years customer service/call center experience. I am looking to expand to entry-level data entry experience. I have the following software and hardware available: Windows XP system LibreOffice software which can be formatted in Excel and Word High-speed cable internet service USB noise-canceling headset Printer/scanner if needed I am able to help clean up your email and respond accordingly when necessary. I would like to offer my services to work with you to bring your business strategies forward.

    $8.00 /hr
    196 hours