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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Sk Arif Hossain

    Sk Arif Hossain Agency Contractor

    Administrative Support, Data Entry, Personal Assistant, Web Researcher

    Bangladesh - Last active: 3 days ago - Tests: 7 - Portfolio: 19

    "We must accept finite disappointment, but never lose infinite hope." -Martin Luther King, Jr. I am taking FREELANCING as a career since 2010. If I look back 4 years ago from now, when I joined Odesk my motto is to satisfy the CLIENT by completing his task @ AFFORDABLE price. Till today, I believe on this and my work history as well as my feedback reflects that fact. Right now I am providing following services: Services for Real Estate Agents: In these years I have collected data from various probate sites like: www.publicnotices.finance-commerce.com, pa.courts.state.mn.us, floridapublicnotices.com, www.themls.com, http://publicindex.sccourts.org/beaufort/publicindex, http://sc-beufort-county.govermax.com/svc and many more. More so, I have collected data under certain instructions given by the clients from following sites: http://www.digitalmapcentral.com, http://www.loopnet.com, http://www.kingcounty.gov/operations/gis/Maps/iMap.aspx, http://matrix.mrix.com, etc. Customer Support: Since last year I have added this service to my client. Here my role is to provide mailing support for client to their potential customers, setting up appointment schedule, etc. Data Mining/Data Extracting: I have extracted data from various directories as per my clients requirement like collecting owner information from https://www.taxpayerservicecenter.com Web Research: From the very beginning, I am providing this service to my clients. Most of the time, I have to find out contact information for a certain entity and it varies as per job requirements like sometimes I have to verify a certain record using www.manta.com or www.bbb.org Data insert into various CRM software: I have completed several tasks where my role was to insert certain information into various CRM software like ZOHO, VTIGER. Administrative task: Followings are the common administrative task that I am doing till today: Various tasks related to Microsoft Word and Excel Various types of PDF related task like OCR conversion After completing 12,000 working hours, more than 175 projects I believe- "If you can DREAM it, you can DO it" -Walt Disney

    Groups: Bluehost Developers and Designers

    Associated with: Associates Production

    $3.33 /hr
    33,299 hours
    4.97
  2. Wesley Soza

    Wesley Soza Agency Contractor

    Customer Service Specialist

    Nicaragua - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    First and foremost, thank you for visiting my profile. Hi, my name’s Wesley Soza. I’m sure that what brought you here is the need to fill an opening at your company; you’re looking for the best customer service agent to serve your clients at an affordable price. If you take a couple of minutes to read over my profile; I’m sure you’ll feel confident, knowing that you've found the right person! I've been a customer service specialist for 5 years now, with over 2 years of previous sales and telemarketing experience. I also have call center supervising experience from a previous job that I held. I've over 2300 oDesk hours worked; and wonderful feedback from my previous employers. I love being able to help others and have always been referred to as a very friendly person. I grew up in California. I decided to relocate to Nicaragua back in 2010 to be near my family. I’m fluent in both English and Spanish; providing bilingual services on top of Outstanding support to your clientele. I’m near shore; so time difference is not a problem. I’m currently only: 2 Hr. behind EST, 1 Hr. ahead of PDT, currently even with MST. Providing me with the flexibility to fit around your business needs and time schedules. My objectives are to provide as much assistance as possible to your clients, making sure to always keep a positive attitude among our clients and team-mates alike. To always make sure that I pay attention to details, in order to make sure that I provide outstanding support for your clients. I'm aware of the 3 most important elements in outstanding service. 1.) Developing a customer-friendly attitude. 2.) Expanding your definition of service. 3.) Reconsidering who your customers are. The difference between knowing them and living them takes commitment and practice. I also know some very important statistics on customer service as well; 1.) Consumers spend up to 10 percent more for the same product with better service. 2.) When consumers receive good service, they tell an average of 9 to 12 other people about it. 3.) When consumers receive poor service, they tell up to 20 people about it. 4.) The likelihood that customers will repurchase from or patronize a company whenever their complaints are handled quickly and pleasantly is 82 percent. 5.) When service is poor, 91 percent of retail customers refuse to go back to the store. Communication is not just about talking. It’s also about; body language, writing, speech, having empathy, and the ability to pay attention to their needs we live in a world with more online interactions today than ever before! I take pride providing my services, It’s too easy call oneself a Customer Service Agent as a lot of people do just to make a profit out of this business; however, it takes passion, dedication to this field to be able provide OUTSTANDING CUSTOMER SERVICE. This is what I strive for every day I wake up! That’s why I've invested part of my earnings from oDesk to equip myself with two internet back-ups as well as an emergency electrical power supply. I'm currently trying to get better with each day learning new skills that will allow me to provide more assistance to your company. You can view the certificates I've earned at one of the leading online learning platforms through this link: http://www.lynda.com/AllCertificates/User/4608352 Thank you, I know it was a long read; I tried to make sure I shared as much about me as possible in order for you to get an idea of the type of person I am. I hope to hear from you soon! Take care, and thanks for taking the time to read my profile once again. ***At the moment I am not taking on Cold Calling/Telemarketing jobs, I apologize about this, hopefully in the future we can work together ;)***

    Associated with: International BPO Services, LLC, MediaSpork, Ink Global Marketing

    $8.89 /hr
    3,197 hours
    4.89
  3. Carolina L.

    Carolina L. Agency Contractor

    Data Entry and Web Research Specialist

    Philippines - Last active: 10 hours ago - Tests: 11 - Portfolio: 9

    I am an experienced Data Entry Specialist. My previous projects here includes Data Entry/ Web Research/ vTiger CRM/ Data Mining and Ad Posting / PDF Bookmarking and Redaction /LinkedIn Lead Generation My skills and qualifications are: -fast learner and can work independently -proficient in MS Office -dependable, patient and hardworking -has a keen eye for details and puts emphasis on quality and accuracy -experienced Technical Support (Dell /SanDisk / Epson) and Customer Service Representative (US Airways/ America West)

    Associated with: Reliable Online Workers

    $5.00 /hr
    2,387 hours
    4.94
  4. Carlos Vazquez

    Carlos Vazquez Agency Contractor

    Automated Marketing Geek

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 8

    Check out my LinkedIn Profile Here: https://www.linkedin.com/in/carlosvazquezsr I have over 12 years of digital media and digital marketing experience. I strive to help companies successfully drive profits with my digital marketing efforts by generating revenue and reducing costs with intuitive sales and creative digital marketing strategies utilizing all major digital marketing channels, print mediums, television and terrestrial radio platforms. My integrated digital marketing initiatives have helped generate over millions of dollars for various advertising agencies and advertising team leads for Fortune 500 accounts specializing in Media buying, Search Engine Optimization, pay per click, Online marketing programs, digital media planning, Digital marketing programs, landing pages and marketing automation Portfolio of clients, which also include agency partners: Seminole Hard Rock Hotel & Casino Magic City Casino Miccosukee Resort & Gaming Norwegian Cruise Lines Princess Cruises Universal Studios Calder Casino Disney Nickelodeon Studios Waldorf Astoria Orlando & Hilton Bonnet Creek Sony Pictures Universal Pictures Mercedes Benz Beauty Schools of America Bonefish Grill Sandals Resorts Burger King Redbull Improv Comedy Club Keurig Anschutz Entertainment Group Livenation South Beach Wine & Food Festival Jungle Island Fountainbleu The Opium Group Winn Dixie Santa's Enchanted Forest Miami Dolphins Miami Marlins US Army US Marines Pepsi Landshark West Marine House of Horror Chevron Visit Florida Yelp! and others.

    Associated with: Quadex Media, LLC

    $55.56 /hr
    22 hours
    5.00
  5. John Ray Pantaleon

    John Ray Pantaleon

    Magento, Ebay Listing, BigCommerce, Ebay, Inventory, Order Processing

    Philippines - Last active: 10/09/2013 - Tests: 12 - Portfolio: 9

    To impart my expertise in Ecommerce Content Management with an employer guaranteeing that every dollar they pay is worth it. HIGHLIGTHS OF QUALIFICATION: ► Currently I'm working with one Magento and Ebay Store. I add products, simple product image editing, order processing, managing stocks, managing attributes, managing categories, M2E Listing, Template Synchronizing, Ebay Listing, basic HTML editing for description and other admin task. ► I have great experience with Magento, Ebay and BigCommerce. ► I like to take responsibility. I'm available, approachable, and eager to keep myself busy working. ► I have excellent computer skills and have a great history here in Odesk.

    $6.67 /hr
    2,726 hours
    5.00
  6. Mar'ia Lykova

    Mar'ia Lykova

    Microsoft Dynamics CRM expert

    Ukraine - Last active: 2 months ago - Tests: 2

    Need a qualified freelancer with strong MS Dynamics CRM knowledge? An initiative and efficient specialist with 2-year experience, that provides a high quality of work, is at your service. I have experience of implementing CRM in government owned corporations, as well as in small business projects. Able to solve main issues and tasks of most enterprises in such core application areas as sales, marketing and service. Possess large experience in implementing CRM to optimize the work of Call Centers, to automate and simplify Service and Docflow processes. I have worked with such versions of Microsoft dynamics CRM: • 4.0 • 2011 • 2013 I offer: • Creating business units, designing strategies for customizing roles and privileges • Customizing attributes and mappings, entities and relationships • Creating and configuring workflows, business process flows and dialogs • Creating and Configuring Reports, Views and Charts • Deploying and design of solutions • Testing and QA

    $20.00 /hr
    48 hours
    5.00
  7. Md Omar Faruk

    Md Omar Faruk

    Data Entry Professional & Web Research Specialist (Virtual Assistant)

    Bangladesh - Last active: 08/15/2013 - Tests: 16 - Portfolio: 6

    My aim is to be one of the more dependable oDesk professionals, providing consistently excellent quality of work. I am a results-oriented, knowledgeable and reliable individual, willing to be trained and yet can be depended on to have a few ideas up my sleeve when and where needed. I come to the job with a professional, no-nonsense attitude and the assurance that I can deliver. The jobs most suited for my skills are in the fields of web research, article writing, data entry, email handling, and the like.

    $3.33 /hr
    604 hours
    5.00
  8. Sarfaraz ahmed K.

    Sarfaraz ahmed K.

    Web / CRM / Software Developer

    Pakistan - Last active: 1 day ago - Tests: 2 - Portfolio: 7

    To provide 100% to all of my clients. I done alot of work in the field of CRM e.g. SugarCRM, vTigerCRM, SalesforceCRM and MS Dynamic CRM. I also have work and expertise in Opensource solution e.g. Open Journal System, Social Engine and Joomla and etc

    Groups: Bluehost Developers and Designers

    $16.67 /hr
    1,115 hours
    4.95
  9. Martin Karaivanov

    Martin Karaivanov

    Microsoft Technology Stack Expert

    Bulgaria - Last active: 10 hours ago - Tests: 4 - Portfolio: 11

    Head of development in serious software company by day, tech junkie by night. I have more than 12 years of professional experience in developing various solutions for different sectors such as nuclear energy, banking & finance, telecommunications, airlines, legal, education, etc.

    $25.00 /hr
    584 hours
    4.96
  10. Andrea Gonzalez

    Andrea Gonzalez

    BBA(IBGM) Experienced in Marketing

    Mexico - Last active: 3 days ago

    International Business Management graduate specialized in Marketing. Passionate for freelance opportunities, I have experience in Market Research and Online Marketing. International academic formation, fluent in Spanish, English and French. Translation studies and experience in Academic writing in the 3 languages .

    $12.00 /hr
    283 hours
    4.93