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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Daniel Z.

    Daniel Z.

    Highly skilled API integrator, PHP (ZF) Coder and Project Manager

    Poland - Last active: 11 hours ago - Tests: 7 - Portfolio: 6

    Goal: Project and develop high quality apps for your success. Profile: OOPHP & Zend coding, IT consulting and business analyst, project coordinator and manager, Other skills: Apache, Bind, SSH, bashscripting, Memcached, Github, Solaris, Oracle, MySQL, Radius, AD, expert knowlegde of many *ux and windows systems Advantage: Project and implementation of many web apps. Most of it projected and developed by myself using Zend Framework, Google API (youtube, gdata), social API (twitter, facebook). Some of it integrated with operating systems or AAA software (radius, ldap). Usually Design Patterns were used (like Template Method, Version of Control, DAO, Dependency Injection, Decorator and so on). Some application built upon a structure of web services (XML, REST, JSON), some using jQuery and AJAX. Tools and technologies: Apache, radius, bind, ldap, Zend Framework, XML, SOAP, Linux, Linux daemons, Memcached, Sockets, REST, JSON, Oracle, MSSQL, MySQL, Design patterns, MVC, SVN, BASH, PHPUnit, Xdebug, Unit testing, Google Youtube API, Google Gdata API, Google Maps API, Facebook API, PayU API

    $35.00 /hr
    1,763 hours
    4.98
  2. Andrei Suciu

    Andrei Suciu Agency Contractor

    CRM Administration & Development/Online Marketing and IT Specialist

    Romania - Last active: 11 days ago - Tests: 3 - Portfolio: 3

    I worked in a multinational environment in Online Marketing and CRM Administration (Salesforce, Hubspot). In Online Marketing i took care of Lead Generation, Landing Pages, increasing Conversion Rates, Email Marketing Campaigns (approx. 50k emails/campaign), created and proposed designs for Call To Actions, product analysis, case studies, marketing ideas for graphic designers, sales funnel and more. In CRM Administration i managed over 300k leads and over 1500 clients in Salesforce and Hubspot. Created email campaigns including creative ideas, html encoding, testing, soft launch and constantly improving click and open rates. Designed reports and dashboards for production, sales, financial and any kind of report needed. I used workflows for automated processes, created automatic sales cycles, email alerts and email nurturing campaigns (triggered automatically) and more. I have experience in mass data manipulation with Salesforce Data Loader, CRMFusion DemandTools and Excel. In Hubspot i created email campaigns (from email design to landing pages and smart email lists), call to actions, statistics and improvements, nurturing emails, advanced forms, etc. I also have knowledge of Office365 email platform, website management (Wordpress, plugins), VoIP services, skype business account, excellent windows and Office knowledge and basic PS skills. I will use my experience to automatize and improve any kind of business.

    Associated with: Strategy Brunch

    $30.00 /hr
    1,244 hours
    5.00
  3. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 3 days ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    806 hours
    0.00
  4. Vishal S.

    Vishal S.

    Certified Salesforce.com Admin/Developer, Sales Cloud Consultant

    India - Last active: 11 hours ago - Tests: 5 - Portfolio: 2

    Dev 401 and ADM 201 Salesforce certified with 3 years of rich experience in Salesforce CRM development/Administration - Specializing in Salesforce administration, implementation, customization, data management and data migration. - 2+ years of strong hands-on Salesforce CRM as freelancer. - Experience in Salesforce CRM customisation and various admin configuration such as Workflow processes analysis, validation rules,etc. - Good Hands on SFDC Administrative tasks such as creating profiles, roles hierarchy, maintain active users,etc, and also worked on developing Apex classes,Visualforce pages ,apex jobs etc - Exposure to various tools like workbench, Developer console etc and practicing Bug fixing for the logical code. - Excellent knowledge about software and its component development. I've got good experience in both web and console applications. - Ability to design apex REST resources in salesforce.

    $27.00 /hr
    1,638 hours
    4.65
  5. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Last active: 6 months ago - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  6. Philip Perkinson

    Philip Perkinson Agency Contractor

    Researcher and Writer

    United States - Last active: 5 days ago - Tests: 9

    Experienced research professional with strong writing and language skills. I have extensive experience in prospect research, fundraising analytics and CRM databases. Also skilled in web research and data mining. I hold a BA in History & Anthropology from the University of Virginia.

    Associated with: oDesk Payroll

    $27.00 /hr
    27 hours
    4.30
  7. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Last active: 3 days ago - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,213 hours
    4.90
  8. Roni Smith

    Roni Smith

    Experienced Administrative Assistant

    Jamaica - Last active: 1 day ago - Tests: 1 - Portfolio: 1

    With over 6 years experience, I am an Administrative support professional experienced working in fast-paced environments and multi billion dollar companies demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively.

    $8.00 /hr
    257 hours
    5.00
  9. Stacy V.

    Stacy V.

    EVP - Enterprise Consultant

    United States - Last active: 2 days ago - Portfolio: 23

    My diverse background totals nearly 15 years of professional experience and includes office management and administration with certifications in the Healthcare industry, and marketing in almost every capacity from database development to closing the complex sale. Adept at understanding new concepts and quickly applying marketing strategies designed to effectively communicate my clients’ message to their target audience. From adjustable beds to six figure software solutions, I have driven demand in business to consumer, business to business and enterprise marketing focused roles. Skilled at executing effective management and performance for a multitude of marketing campaigns and channels. I thrive in fast-paced, dynamic environment with emphasis on consultative selling. My strengths are heightened in enterprise technology, consistently delivering successful marketing outcomes to fuel sales and drive growth.

    $40.00 /hr
    839 hours
    4.24
  10. Sheila marie M.

    Sheila marie M.

    Salesforce.com Certified System Administrator

    Philippines - Last active: 7 days ago - Tests: 2 - Portfolio: 2

    I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

    $11.11 /hr
    161 hours
    4.32