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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Iris Urias

Iris Urias Agency Contractor

Admin Assistant / Project coordinatator / Customer Service Support

United States

I previsouly worked for Ross Dress for Less as a sales and stock associate. My duties included creating a sales environment that enhances the buying experience. Responsibilites included: - Ensuring that each customer receives the best service possible, and for assisting in the execution of all store initiatives that contribute to generating sales. - Accurately completing cash register transactions. - Responding quickly and resourcefully to customer request or concerns. - Working as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. I strive to do my best in any line of work. I am hardworking, determined, dedicated, and passionate. I do not only strive to do my best, but I also strive to provide the best customer service I can possibly give. I strive for perfection in the work that is assigned to me. I assure you that I'll give my best for the benefit of company. I can maintain good employee and customer relations. I have strong organizational skills that enable me to provide the best service, and also at the end of the day I can deliver a happy, satisfied customer. I am fluent in Spanish and English.

Associated with: oDesk Payroll

$13.33 /hr
25 hours

Kate Margoth Pili

Kate Margoth Pili

Admin. Asst., Customer Service and Technical Support Professional

Philippines - Tests: 2

Customer Relationship Manager/Associate with more than 7 years of experience in debt collecting and understanding client’s financial status. An individual that has a background in Business and Financial Analysis of different accounts of a client. A very competitive and goal oriented individual that has knowledge in certain computer applications/softwares such as Microsoft Office: Word, Excel, Powerpoint and Access, Basic HTML and Database Management. With excellent written and communication skills that may be used in a very diverse environment.

$6.67 /hr
1,796 hours

Lemuel A.

Lemuel A.

Admin Support - Customer Service - Research

Philippines - Tests: 7

Sharp. Results-driven. Self-starter. No non-sense approach to work. I have been in the customer service industry for more than 10 years working for US brands like ATT, HP, HP Home and Home Office, Intuit and Sprint. Through the years of working in customer service, I was lucky enough to function in varied roles such as sales, billing, order taking, technical support, technical sales and a team leader. Each role comes with rigorous training to ensure that I provide the highest quality of service. It’s only about 2 years ago that I decided to become a freelancer working from home. I taught myself new skills such as web development, online marketing, SEO and other admin tasks. I am a goal oriented person that likes to work under pressure. I perform well in both a team environment as well as solo projects.

$3.50 /hr
0 hours

Charlene B.

Charlene B.

Website Admin Support/ Technical Support/ Customer Service

Philippines - Tests: 5

I have developed a wide knowledge in maintaining eCommerce sites built in Magento platform for more than 2 years. I am knowledgeable in using Zendesk ticketing system and I can easily adapt to various support issues and able to provide excellent customer service through email and chat. I can easily handle basic to intermediate Wordpress and eCommerce (Magento) sites maintenance such as updating contents, setting up shopping cart promotions, data entry, product updates and blogs. I am also a well-experienced Tier 2 Technical Support and Customer Service Representative for well-known BPO companies where I have acquired and developed excellent communication skills. I am goal-oriented, independent, versatile and a team player.

$6.00 /hr
2 hours

Dorothy Jane Ibuyan

Dorothy Jane Ibuyan


Philippines - Tests: 7 - Portfolio: 1

To obtain a position that will enable me to use my strong organizational skills, work experience, and ability to work proactively. I had my first hand experience as a Virtual Assistant with an Australian Logo and Web Design company and a jewelry software company also in Australia as an Article Writer and SEO Specialist doing backlinking, link building, blog commenting, uploading of articles in Wordpress and attaching an image to it. In addition to that, I am also in-charge with Facebook marketing strategy and make sure that good amount of traffic goes to the page. All these are great experiences and I am looking into widening my horizons and work with ease with my employer as a respectable employee of the company. To top it, I have almost 3 years experience with a call center company offering technical support to people with Internet connection problems. It has helped me improve my communication and English language skills, gained more confidence, and has taught me to be responsible and true to the people I work for. With these experiences, I believe that I am the best possible option that any company can have. Armed with dedication and hard work, willingness to learn, and keen to details, I know that I can make a change in the lives of the clients and customers I will serve.

$5.56 /hr
76 hours

Ma Odessa Amor De Jesus

Ma Odessa Amor De Jesus

Customer Service, Admin Support, Training, Researcher

Philippines - Tests: 7

I used to work in retail industry for almost 12 years before joining in oDesk. I am hardworking, dependable and easy to work with. I am exposed in dealing with different types of customer which helps me develop my customer service skills. I possessed strong organizational skills and can work under less supervision.

$3.33 /hr
287 hours

Jonavie C.

Jonavie C.

Recruitment Specialist, VA, Customer Service, Admin Support

Philippines - Tests: 8

I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

100% Job Success
$13.33 /hr
5,418 hours

Qulia Bryant

Qulia Bryant

Blogger/Creative Writer/Customer Service/Admin Support

United States - Tests: 1

I have a B.A. in English with a concentration in Mass Communications. I also hold a Master's in Business Administration. My education has contributed to a diverse professional background. I am proficient in writing press releases, resumes, blogs, research papers and articles. I also have experience with data entry, and customer service . I'd prefer long term assignments but I am open to working with any business or anyone. I guarantee efficiency, fast work, and professionalism.

$8.76 /hr
0 hours

Lorie Ann Zozobrado

Lorie Ann Zozobrado

VA, Admin. Support, Tech. Support, Customer Service Rep.

Philippines - Tests: 1 - Portfolio: 2

My main goal is to financially support myself by giving and administering different kinds of online services to your company while upholding enthusiasm, dedication, responsibility and great work ethics, with a desire to utilize my skills in management, whatever the job demands as well as wherever the clients may be worldwide!

$5.00 /hr
318 hours