Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,726 Customer service projects are completed every quarter on Upwork.

1,726

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: June 1, 2015
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  1. Jonavie C.

    Jonavie C.

    Recruitment Specialist, VA, Customer Service, Admin Support

    Philippines - Last active: 4 hours ago - Tests: 8

    I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

    $13.33 /hr
    4,936 hours
    4.77
  2. Sheryl P.

    Sheryl P. Agency Contractor

    Customer Service Support+Admin/SEO Support, Writer, Telemarketer

    Philippines - Last active: 1 day ago - Tests: 7

    Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

    Associated with: Ravmark Inc. Agency, Round 'd Clock Services

    $10.00 /hr
    14,166 hours
    4.96
  3. Benita Onuoha

    Benita Onuoha

    MCSE, MCDBA - Sys Admin, Software Support, Trainer, Customer Service

    Nigeria - Last active: 15 days ago - Tests: 11 - Portfolio: 9

    I am an experienced IT professional with over 10 years of experience in IT Systems & Server Administration, Software Support, Training & Customer Service, with a strong passion for excellent service delivery. My international IT certifications include: 1. Microsoft Certified Systems Engineer (MCSE) 2. Microsoft Certified Database Administrator (MCDBA) 3. Microsoft Certified Professional (MCP) 4. Oracle Certified Professional (OCP) 5. Oracle Certified Associate (OCA) I have strong computing skills and an expert knowledge of robust software applications. My wealth of experience and background will help ensure your jobs are delivered professionally, timely and efficiently.

    $16.67 /hr
    577 hours
    4.76
  4. Juan L.

    Juan L. Agency Contractor

    Bilingual - Admin Support - Customer Service - Real Estate VA

    Bolivia - Last active: 1 day ago - Tests: 2

    Great companies need great support. Start doing what you do best and outsource the rest. I can help you on tasks related, but not limited to: Customer Service » Real Estate Tasks » Virtual Assistance » Marketing Assistance » Social Media Management » HR Administration » Admin Assistance » Collections Assistance » Phone Support » and more... My goal is to find lasting employee/employer relationships. I'm always up for a trial period. Let's grow together. Give me a call with no commitment to go over the details on the tasks you need to outsource.

    Associated with: i-Interact

    $4.99 /hr
    1,023 hours
    5.00
  5. Lanetta S.

    Lanetta S.

    Native Texan: Freelance Writer/Admin Support/Customer Service

    United States - Last active: 05/30/2010 - Tests: 6 - Portfolio: 7

    I have over 30 years work experience. I do not work outside the home, nor do I have any children. In fact, I have a serene working environment many miles away from the nearest town that allows me to focus on the task at hand. I welcome challenges, applying my knowledge, and learning new skills. I also enjoy purposely exploring the Internet.

    $15.56 /hr
    281 hours
    5.00
  6. Cindy Ashe

    Cindy Ashe

    PHR Certified,Human Resources Mgmt, Admin Support, Customer Service

    United States - Last active: 05/13/2013 - Tests: 9

    I am looking to build a steady business with long term clients. My skills are somewhat widespread and adapt easily. I am capable of sustained effort necessary to see any project through from conception to completion. I have worked in a Human Resources and Professional environment in various capacities for the past 20 years.

    $16.67 /hr
    744 hours
    4.98
  7. Elgie M.

    Elgie M.

    Admin Support/Data Entry/Customer Service

    Philippines - Last active: 4 hours ago - Tests: 8

    I was once a writer and editor in school and a book lover so my english skills are excellent. I also have experience in handling customer services and technical support when I was part of one of the world's renowned BPO companies. I am very easy to work with aand I can adapt and learn immediately any task assigned to me, hence I can be an effective additional workforce in your company.

    $4.44 /hr
    166 hours
    5.00
  8. Susan G.

    Susan G.

    Virtual Assistant, Admin Support, Customer Service, SMM

    Kenya - Last active: 1 day ago - Tests: 7 - Portfolio: 13

    Top Rated Upwork Virtual assistant with a background in Administration, Personal Assistance, Customer Service, Marketing and Social Media Management. My Objective is to meet and satisfy my employer's needs professionally in working together to achieve the desired results. Learn and gain experience in every Job that I do. If you have long term weekly-continuous work and require VA support and Assistance I am your person! I value great Client-Contractor communication as it is the basis to set, understand and meet goals.

    $6.67 /hr
    2,698 hours
    4.82