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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Sheryl P.

    Sheryl P. Agency Contractor

    Customer Service Support+Admin/SEO Support, Writer, Telemarketer

    Philippines - Last active: 1 day ago - Tests: 7

    Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

    Associated with: Ravmark Inc. Agency, Round 'd Clock Services

    $10.00 /hr
    14,787 hours
    4.96
  2. Kate Margoth Pili

    Kate Margoth Pili

    Admin. Asst., Customer Service and Technical Support Professional

    Philippines - Last active: 1 day ago - Tests: 2

    Customer Relationship Manager/Associate with more than 7 years of experience in debt collecting and understanding client’s financial status. An individual that has a background in Business and Financial Analysis of different accounts of a client. A very competitive and goal oriented individual that has knowledge in certain computer applications/softwares such as Microsoft Office: Word, Excel, Powerpoint and Access, Basic HTML and Database Management. With excellent written and communication skills that may be used in a very diverse environment.

    $6.67 /hr
    1,482 hours
    0.00
  3. Gerard Donnelly

    Gerard Donnelly

    All things Wordpress...

    United States - Last active: 19 days ago - Portfolio: 8

    I have a lot of experience with wordpress and have done custom coding of php, css and html as well. I have a demo site setup do showcase some of my work and that is at: http://gerardsites.com I have several posts on there about all of the type of work that I can do. You may view my latest websites, and view info on responsive design, graphic design, theme customization, SEO, and etc. etc. I can only put so much in here so to find out more please visit my demo site! Thanks so much, Gerard

    $20.00 /hr
    327 hours
    4.90
  4. Gregory peter D.

    Gregory peter D.

    Customer Service Support/Admin Assistant

    Philippines - Last active: 10 days ago - Tests: 6

    For the past 5 years, I have been providing customer support/service over the phone for clients in the US and Australia. Three and a half years w/ the telecommunications industry both for mobile and fixed line service which covers general account maintenance, payments, billing support, basic troubleshooting for service provided. One and a half years with a well known financial institution providing Home Lending Services. My work also included basic account maintenance, explanation of escrow accounts, payments, bill reprints. Previous work experience can also be provided if requested.

    $4.50 /hr
    2,590 hours
    3.30
  5. Ma Odessa Amor De Jesus

    Ma Odessa Amor De Jesus

    Customer Service, Admin Support, Training, Researcher

    Philippines - Last active: 2 days ago - Tests: 6

    I used to work in retail industry for almost 12 years before joining in oDesk. I am hardworking, dependable and easy to work with. I am exposed in dealing with different types of customer which helps me develop my customer service skills. I possessed strong organizational skills and can work under less supervision.

    $3.33 /hr
    231 hours
    0.00
  6. Jenette Paras

    Jenette Paras

    customer service,admin assistant, technical support

    Philippines - Last active: 1 day ago - Tests: 2

    To enhance my working capacities, professional skills, business efficiencies and serve an organization in the best possible way with sheer determination and commitment with an opportunity for growth and career advancement.

    $4.00 /hr
    1,183 hours
    0.00
  7. Jonavie C.

    Jonavie C.

    Recruitment Specialist, VA, Customer Service, Admin Support

    Philippines - Last active: 1 day ago - Tests: 8

    I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

    $13.33 /hr
    5,268 hours
    4.77
  8. Madelaine Jelesijevic

    Madelaine Jelesijevic

    Data entry, admin, customer service & Support, Web Researcher, QA

    Serbia - Last active: 1 day ago - Tests: 6

    I'm a born South African, living in Serbia with my family. I'm a highly motivated person who believes that excellence in every aspect is a number one priority. My passion for success within the workplace has given me the advantage to grow at a phenomenal fast pace. I have more than 15 years different work experience in admin/office duties, data entry/web research, customer service & support and in the quality assurance department. My English skills are very good and I have excellent computer/Internet knowledge. My eagerness to learn has also allowed me to absorb as much information as possible to be even more productive and useful in more than one department. I believe my attention to detail; organizational skills, dedication and hard working nature will be of benefit to you or your company.

    $8.89 /hr
    98 hours
    4.96
  9. Rowena K.

    Rowena K.

    V.A., Customer Service Specialist, Admin Support, Web Researcher

    Philippines - Last active: 1 day ago - Tests: 14 - Portfolio: 1

    My objective is to provide fast, efficient, reliable and honest services. My expertise which are backed by years of experience are as follows: * Customer Service Representative * Live Chat Support * Virtual Assistant * Admin Assistant w/ knowledge of Magento, Xero, Zendesk,LiveChat * Product Researcher * Sales & Marketing * SEO * Backlink Building * Forum Posting * Blog Commenting which earned me a 48% approval rate * Social Bookmarking * Article submission * Article Spinning * Technical Support * Software Testing * E-mail handling * Data Entry

    Groups: Bluehost Developers and Designers

    $5.56 /hr
    8,798 hours
    4.91