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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Sheryl P.

    Sheryl P. Agency Contractor

    Customer Service Support+Admin/SEO Support, Writer, Telemarketer

    Philippines - Tests: 7

    Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

    Associated with: Ravmark Inc. Agency, Round 'd Clock Services

    $11.20 /hr
    14,840 hours
    4.96
  2. Madelaine Jelesijevic

    Madelaine Jelesijevic

    Data entry, admin, customer service & Support, Web Researcher, QA

    Serbia - Tests: 6

    I'm a born South African, living in Serbia with my family. I'm a highly motivated person who believes that excellence in every aspect is a number one priority. My passion for success within the workplace has given me the advantage to grow at a phenomenal fast pace. I have more than 15 years different work experience in admin/office duties, data entry/web research, customer service & support and in the quality assurance department. My English skills are very good and I have excellent computer/Internet knowledge. My eagerness to learn has also allowed me to absorb as much information as possible to be even more productive and useful in more than one department. I believe my attention to detail; organizational skills, dedication and hard working nature will be of benefit to you or your company.

    $8.89 /hr
    105 hours
    4.96
  3. Kate Margoth Pili

    Kate Margoth Pili

    Admin. Asst., Customer Service and Technical Support Professional

    Philippines - Tests: 2

    Customer Relationship Manager/Associate with more than 7 years of experience in debt collecting and understanding client’s financial status. An individual that has a background in Business and Financial Analysis of different accounts of a client. A very competitive and goal oriented individual that has knowledge in certain computer applications/softwares such as Microsoft Office: Word, Excel, Powerpoint and Access, Basic HTML and Database Management. With excellent written and communication skills that may be used in a very diverse environment.

    $6.67 /hr
    1,528 hours
    0.00
  4. Marielle Escover

    Marielle Escover

    The Only Virtual Assistant You'll Ever Need!

    Philippines - Portfolio: 2

    Over five years experience in providing excellent virtual admin assistance to clients from countries such as USA, Australia, Saudi Arabia, South Africa, and Germany. Some positions handled: - Head of Operation (Fitness Company, Sydney- AUS) - Executive Assistant (Hedge Fund, Florida- USA) - High- end PA (On-line Gaming Company, Massachusetts- USA) - App Beta Tester (Game Developer, Frankfurt, Germany) - Course Coordinator/ Purchasing- On-line school (Saudi Arabia) - Event Data Analysis/ Entry (Education website, California- USA) - Executive Assistance (Management Consultancy Company- Gauteng, South Africa) Expertise on: -Microsoft Office -Google Business Apps -Base Camp -Zen Planner -Mail Chimp -Wufoo -Backpack -Evernote -Dropbox -WordPress -Paypal -Skype -Teamviewer -Appointment Plus -Debit Success -eFax -eWay -eBay -Amazon, -Facebook -Pinterest -LinkedIn -Twitter -Google Analytics -Quicken -Quickbooks

    $9.00 /hr
    624 hours
    0.00
  5. Gregory peter D.

    Gregory peter D.

    Customer Service Support/Admin Assistant

    Philippines - Tests: 6

    For the past 5 years, I have been providing customer support/service over the phone for clients in the US and Australia. Three and a half years w/ the telecommunications industry both for mobile and fixed line service which covers general account maintenance, payments, billing support, basic troubleshooting for service provided. One and a half years with a well known financial institution providing Home Lending Services. My work also included basic account maintenance, explanation of escrow accounts, payments, bill reprints. Previous work experience can also be provided if requested.

    $4.50 /hr
    2,590 hours
    3.30
  6. Kristine Simard

    Kristine Simard

    Customer Service and Admin Support

    United States - Tests: 1

    Summary Ambitious professional, proficient in prioritizing and completing tasks in a timely manner; yet flexible to multitask when necessary. Customer focused with diverse industry experience including need based consultative sales in the banking, finance and manufacturing industry. A team player, who is attentive to detail and able to work in a fast paced environment with excellent oral and written communication skills.

    $16.67 /hr
    0 hours
    0.00
  7. Charlene B.

    Charlene B.

    Website Admin Support/ Technical Support/ Customer Service

    Philippines - Tests: 5

    I have developed a wide knowledge in maintaining eCommerce sites built in Magento platform for more than 2 years. I am knowledgeable in using Zendesk ticketing system and I can easily adapt to various support issues and able to provide excellent customer service through email and chat. I can easily handle basic to intermediate Wordpress and eCommerce (Magento) sites maintenance such as updating contents, setting up shopping cart promotions, data entry, product updates and blogs. I am also a well-experienced Tier 2 Technical Support and Customer Service Representative for well-known BPO companies where I have acquired and developed excellent communication skills. I am goal-oriented, independent, versatile and a team player.

    $6.00 /hr
    2 hours
    5.00
  8. Ma Odessa Amor De Jesus

    Ma Odessa Amor De Jesus

    Customer Service, Admin Support, Training, Researcher

    Philippines - Tests: 6

    I used to work in retail industry for almost 12 years before joining in oDesk. I am hardworking, dependable and easy to work with. I am exposed in dealing with different types of customer which helps me develop my customer service skills. I possessed strong organizational skills and can work under less supervision.

    $3.33 /hr
    241 hours
    0.00