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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Maria Pagida

    Maria Pagida

    Admin Support, Photoshop Expert, Customer Service

    Greece - Last active: 5 days ago - Portfolio: 1

    I have intensive computer knowledge regarding both software and hardware applications. I can complete any line of work given to me. I am fluent in Greek, English, French, and also hold an adequate command of both Russian and Spanish languages. Having worked at a managerial role for 5 consecutive seasons, has also provided me with excellent customer relations and social skills. I feel my work ethic, motivation, prior work experience, and ability for thriving under intense pressure, coupled with my language, computer, and social skills makes you want to hire me!

    $13.00 /hr
    6 hours
    5.00
  2. Sheryl P.

    Sheryl P. Agency Contractor

    Customer Service Support+Admin/SEO Support, Writer, Telemarketer

    Philippines - Last active: 9 hours ago - Tests: 7

    Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

    Associated with: Ravmark Inc. Agency, Round 'd Clock Services

    $10.00 /hr
    14,590 hours
    4.96
  3. Kate Margoth Pili

    Kate Margoth Pili

    Admin. Asst., Customer Service and Technical Support Professional

    Philippines - Last active: 1 day ago - Tests: 2

    Customer Relationship Manager/Associate with more than 7 years of experience in debt collecting and understanding client’s financial status. An individual that has a background in Business and Financial Analysis of different accounts of a client. A very competitive and goal oriented individual that has knowledge in certain computer applications/softwares such as Microsoft Office: Word, Excel, Powerpoint and Access, Basic HTML and Database Management. With excellent written and communication skills that may be used in a very diverse environment.

    $6.67 /hr
    1,272 hours
    0.00
  4. Gregory peter D.

    Gregory peter D.

    Customer Service Support/Admin Assistant

    Philippines - Last active: 1 month ago - Tests: 6

    For the past 5 years, I have been providing customer support/service over the phone for clients in the US and Australia. Three and a half years w/ the telecommunications industry both for mobile and fixed line service which covers general account maintenance, payments, billing support, basic troubleshooting for service provided. One and a half years with a well known financial institution providing Home Lending Services. My work also included basic account maintenance, explanation of escrow accounts, payments, bill reprints. Previous work experience can also be provided if requested.

    $4.50 /hr
    2,590 hours
    3.30
  5. Delfin Bundalian III

    Delfin Bundalian III

    Customer Service Representative/Admin Support

    Philippines - Last active: 4 months ago - Tests: 2

    I am a highly capable professional with over 6 years of customer service experience. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of any team. My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for any job opening related to customer service. I possess an uncanny ability to build rapport and relationships with internal and external customers via the telephone. I can solve problems, quickly and precisely, which has resulted in customer satisfaction in my previous positions. My business skills, attention to detail, and general aptitude all have served me in my previous endeavors which have shaped me into an excellent representative. The approach to my work goes beyond the job description as I am always looking for a way to improve results. In addition to my work, I have always been looked to for decision making.

    $5.56 /hr
    0 hours
    0.00
  6. Ravi kumar V.

    Ravi kumar V. Agency Contractor

    Customer Service Expert | Topnotch Admin Support

    India - Last active: 1 day ago - Tests: 10 - Portfolio: 9

    Hi I am Ravi . I have completed my Masters in Business Administration and Bachelors in Computer Applications. I have an experience of 5+ years in customer support and admin support in different projects . I have even secured the position of top caller for 3 months. I always strive to give my best no mater what I do. I am a good communicator and feels pride that I have been a good sales person. I work well under pressure and can multi-task efficiently to meet deadlines.I could get very competitive, but I could also be a great team player. I am seeking opportunities to further use my skills with handling customer support through emails, forums, chat and more.I can provide you Business Support Services, Technical Support, Appointment Fixing, Virtual Assistance, Data Entry, Appointment Fixing, report creation, Data entry and Data mining etc. I personally believes that good customer service is the backbone of an organization. I am a fast learner and exactly the person you need to support your business. I am always ready to walk that extra mile to make the projects of my clients a successful one. I am available 50+ hours per week.and to work in live Australian, US and UK time zones.I can even work on weekends. I have high speed internet connection which helps me to complete the work on time.

    Groups: Pro Customer Service

    Associated with: Business Developer

    $4.44 /hr
    8,042 hours
    4.97
  7. Dorothy Jane Ibuyan

    Dorothy Jane Ibuyan

    CUSTOMER SERVICE REP/ARTICLE WRITER/ADMIN SUPPORT

    Philippines - Last active: 08/15/2013 - Tests: 7 - Portfolio: 1

    To obtain a position that will enable me to use my strong organizational skills, work experience, and ability to work proactively. I had my first hand experience as a Virtual Assistant with an Australian Logo and Web Design company and a jewelry software company also in Australia as an Article Writer and SEO Specialist doing backlinking, link building, blog commenting, uploading of articles in Wordpress and attaching an image to it. In addition to that, I am also in-charge with Facebook marketing strategy and make sure that good amount of traffic goes to the page. All these are great experiences and I am looking into widening my horizons and work with ease with my employer as a respectable employee of the company. To top it, I have almost 3 years experience with a call center company offering technical support to people with Internet connection problems. It has helped me improve my communication and English language skills, gained more confidence, and has taught me to be responsible and true to the people I work for. With these experiences, I believe that I am the best possible option that any company can have. Armed with dedication and hard work, willingness to learn, and keen to details, I know that I can make a change in the lives of the clients and customers I will serve.

    $5.56 /hr
    76 hours
    4.68
  8. Ma Odessa Amor De Jesus

    Ma Odessa Amor De Jesus

    Customer Service, Admin Support, Training, Researcher

    Philippines - Last active: 1 day ago - Tests: 6

    I used to work in retail industry for almost 12 years before joining in oDesk. I am hardworking, dependable and easy to work with. I am exposed in dealing with different types of customer which helps me develop my customer service skills. I possessed strong organizational skills and can work under less supervision.

    $3.33 /hr
    193 hours
    0.00
  9. Jenette Paras

    Jenette Paras

    customer service,admin assistant, technical support

    Philippines - Last active: 9 hours ago - Tests: 2

    To enhance my working capacities, professional skills, business efficiencies and serve an organization in the best possible way with sheer determination and commitment with an opportunity for growth and career advancement.

    $4.00 /hr
    1,050 hours
    0.00