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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: September 1, 2015
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  1. Sheryl P.

    Sheryl P. Agency Contractor

    Customer Service Support+Admin/SEO Support, Writer, Telemarketer

    Philippines - Tests: 7

    Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

    Associated with: Ravmark Inc. Agency, Round 'd Clock Services

    $10.00 /hr
    14,787 hours
    4.96
  2. Kate Margoth Pili

    Kate Margoth Pili

    Admin. Asst., Customer Service and Technical Support Professional

    Philippines - Tests: 2

    Customer Relationship Manager/Associate with more than 7 years of experience in debt collecting and understanding client’s financial status. An individual that has a background in Business and Financial Analysis of different accounts of a client. A very competitive and goal oriented individual that has knowledge in certain computer applications/softwares such as Microsoft Office: Word, Excel, Powerpoint and Access, Basic HTML and Database Management. With excellent written and communication skills that may be used in a very diverse environment.

    $6.67 /hr
    1,482 hours
    0.00
  3. Jim D Johnston

    Jim D Johnston

    Voice talent, ebook narration, storytelling, fun!

    United States - Tests: 1 - Portfolio: 18

    I am a stage/film actor with over 40 years’ experience. I have a mature, authoritative voice that can be as smooth as milk or as hard as granite. I can do various accents, including British, American, German, Spanish, and French. As a full time voiceover artist, I am always available to bring your script to life; whether it's for a radio or television commercial, phone on-hold message, IVR, web site content, narration, animation, documentary, corporate presentation, PSA message and anything else you can dream up. All available with super FAST TURNAROUND. I have demo samples at www.imdb.me/jimdjohnston that you may study. I read my two children to sleep every night for many years, and IT WORKED! Let me read to you.

    $13.00 /hr
    44 hours
    4.99
  4. Faisal Haroon

    Faisal Haroon

    Admin Support, Data Entry, Web Searching,

    Pakistan - Portfolio: 2

    "Punctuality is one of the cardinal business virtues: always insist on it in your subordinates." A hardworking, dedicated, efficient, reliable and energetic professionals who are motivated to succeed. Accomplished, highly qualified, intelligent Admin Assistant with over 4 'Years' international experience at CEO, Small Business Owners & Entrepreneur level. Available for all projects from my complete home office from the materially vital, to the mundane. You don't get paid for the hour. You get paid for the value you bring to the hour.

    $7.00 /hr
    189 hours
    4.95
  5. Gerard Donnelly

    Gerard Donnelly

    All things Wordpress...

    United States - Portfolio: 8

    I have a lot of experience with wordpress and have done custom coding of php, css and html as well. I have a demo site setup do showcase some of my work and that is at: http://gerardsites.com I have several posts on there about all of the type of work that I can do. You may view my latest websites, and view info on responsive design, graphic design, theme customization, SEO, and etc. etc. I can only put so much in here so to find out more please visit my demo site! Thanks so much, Gerard

    $20.00 /hr
    327 hours
    4.90
  6. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  7. Donna L.

    Donna L.

    Virtual Asst | Social Media Mgr | Writer | Editor

    United States - Portfolio: 13

    I am ready and eager to provide your company with top-notch service! I'm a dedicated professional with 20+ plus years experience. I am a detail-oriented, self-starter with a flexible schedule. My objective is to work part-time in a freelance position in an academic, administrative, communication, publishing, ministry, or media environment that would benefit from a combination of extensive writing, editing, and computer skills, as well as experience in business and graphic communication, social media marketing, customer service, and public speaking. I have a private and quiet home office and am equipped with a Mac and HP laptop. I utilize Gmail, MS Outlook and Skype for e-mail, phone and video conferencing. I also have a DropBox account for file sharing.

    $20.00 /hr
    1,618 hours
    4.53
  8. Jazlyn U.

    Jazlyn U.

    U.S. Native Freelance Editor and Writer

    United States - Tests: 1 - Portfolio: 1

    An expert in delivering high quality editing, writing, and transcribing, I am all about finishing a project efficiently and accurately. My experience includes editing and writing for a local newspaper, revising resumes, ghost writing for an international business based in the United States, editing a fantastical work of fiction, and transcribing genealogical interviews. My education and experience are a conglomerate of the health sciences and writing. I earned a B.S. in sports medicine and kinesiology at a prestigious university, with an emphasis in pre-med and English literature. I have worked for over 5 years in office administration, a portion of that as a human resource manager. As a newcomer to Elance, I am trying to provide fast turnaround times and low proposals to benefit you.

    $20.00 /hr
    8 hours
    5.00