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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Sheryl P.

Sheryl P. Agency Contractor

Customer Service Support+Admin/SEO Support/Data Entry/Management

Philippines - Tests: 7

Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

Associated with: Ravmark Inc. Agency, Round 'd Clock Services

100% Job Success
$12.80 /hr
15,021 hours

Kate Margoth Pili

Kate Margoth Pili

Admin. Asst., Customer Service and Technical Support Professional

Philippines - Tests: 2

Customer Relationship Manager/Associate with more than 7 years of experience in debt collecting and understanding client’s financial status. An individual that has a background in Business and Financial Analysis of different accounts of a client. A very competitive and goal oriented individual that has knowledge in certain computer applications/softwares such as Microsoft Office: Word, Excel, Powerpoint and Access, Basic HTML and Database Management. With excellent written and communication skills that may be used in a very diverse environment.

$6.67 /hr
1,789 hours

Jonavie C.

Jonavie C.

Recruitment Specialist, VA, Customer Service, Admin Support

Philippines - Tests: 8

I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

100% Job Success
$13.33 /hr
5,413 hours

Rowena K.

Rowena K.

V.A., Customer Service Specialist, Admin Support, Web Researcher

Philippines - Tests: 14 - Portfolio: 1

My objective is to provide fast, efficient, reliable and honest services. My expertise which are backed by years of experience are as follows: * Customer Service Representative * Live Chat Support * Virtual Assistant * Admin Assistant w/ knowledge of Magento, Xero, Zendesk,LiveChat * Product Researcher * Sales & Marketing * SEO * Backlink Building * Forum Posting * Blog Commenting which earned me a 48% approval rate * Social Bookmarking * Article submission * Article Spinning * Technical Support * Software Testing * E-mail handling * Data Entry

Groups: Bluehost Developers and Designers

90% Job Success
$5.56 /hr
8,929 hours

Regine M.

Regine M.

Data Entry/Web Researcher/Customer Service and Technical Support/Admin

Philippines - Tests: 8 - Portfolio: 8

Determination, hard work, creativity and love for learning and work are just a few traits that I have. I am competent in Basic Computer Skills such as Microsoft Word, Excel, Access and Powerpoint as certified by the Technical Education and Skills Development Authority (TESDA), one of the Government unit in our country and even graduated with honor. Administrative support has been part of my career after acquiring my Diploma in Computer Studies. Worked as a secretary and performed in different administrative task such as data encoding, email handling, phone support and web researching. I'm also proficient in providing best quality customer service and technical support for being a part of my experience as a contact center agent in one of the Telecommunication company in the country. Over the past 4 years of experience on different careers, I have developed an effective and efficient way to do tasks faster and more accurate. I'm very passionate in getting things done as instructed even under pressure. After my experience in customer service, I was given a chance to further enhance my skills through different projects that I've worked and been working on oDesk. Such skills includes, data entry, web research, product uploads in Google Play and Amazon and video creation. Now, my goal is to become associated with a project where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation and to obtain a position that will provide me the ability to apply my work experience to a growing industry. To be able to achieve this, I make sure that all the task given was handled effectively while continuously providing best quality service. I'm a fast learner and I'm very much willing to learn new things. I studied and trained to be a multitasking person and I see to it that all task was done on time so taking me will definitely be of assistance in accomplishing your project and I assure you that you'll not regret taking me as a part of it. Thank you very much and Have a blessed day!

100% Job Success
$5.83 /hr
2,274 hours

Macy Cathrine Tantiado

Macy Cathrine Tantiado

Professional Customer Service Rep.(phone, email, chat) / Admin Support

Philippines - Tests: 8 - Portfolio: 3

A workaholic, trustworthy, and a hardworking Cum Laude graduate of Bachelor of Arts major in Communication Arts with over 5 years of BPO customer service, real estate marketing, data entry, and admin experience, typing speed of 50wpm, excellent web research skills, good oral and written communication skills, and computer literate especially MS Office applications.

100% Job Success
$6.67 /hr
2,856 hours

Gaudencio P.

Gaudencio P. Agency Contractor

Admin Support/Customer Service/Research/Data Entry and Lead Generation

Philippines - Tests: 3 - Portfolio: 2

10+ years experience in sales and marketing where I have developed my skills in dealing with clients, doing some inventory on products, quality control, customer service, handling employees, handling large datas. 3+ years in computer and office administration where I have developed my knowledge on the hardware and software of computers, handling data entry, research, email marketing to clients, customer service, handling calls, accounting, and typing. To give my full-pledged service to the client who needs it. Being an experienced worker outside oDesk before I had learned and acquired many skills in the field of Customer Service and Administrative Support Tasks. I am honest, dedicated, reliable, responsible and do possess a strong determination. I am good in data-entry, web-research, virtual assistance, CSR, and many more.

Associated with: Red Services Philippines Incorporated™

100% Job Success
$4.44 /hr
2,197 hours

Maria victoria Y.

Maria victoria Y.

Customer Service, Virtual Assistant, Admin Support, Email and Chat

Philippines - Tests: 8

You can call me Vicky,I'm a very hardworking,dedicated and I always give my best regarding work. I've worked in four different call centers here in the Philippines.I'm always on top ten regarding sales and customer service.I'm dedicated to my work and very discipline regarding schedule of my work.I'm a people person and give priorities on the account and the customers too.I always master whatever account I'm handling and give my best to be always on top. If you hire me I promise to give my 100% on delivering good results regarding my work. Looking forward for a prosperous agreement.

100% Job Success
$5.00 /hr
5,397 hours

Michael M.

Michael M. Agency Contractor

Chat Support / Customer Service / Email / Phone / Admin / Manager

Philippines - Tests: 15 - Portfolio: 4

I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) / Order Processing / Billing / Data Entry / CRM / Inbound or Outbound Calls --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

Groups: BigCommerce

Associated with: Dynatech Team Solutions, Offshore Us Agency

100% Job Success
$6.67 /hr
9,761 hours