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Live Chat Operator Upwork freelancers typically receive a client rating of 4.46.

Last updated: August 1, 2015
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  1. April Soriano

    April Soriano

    Experienced Call Center Agent

    Philippines - Last active: 3 days ago - Tests: 6 - Portfolio: 1

    I've been in the Call Center Industry for 8 years, handling Customer Service Support, TeleSales, Chat Support, Virtual Assistant and Lead Generation Specialist, I am reliable, detail-oriented, trustworthy and a fast learner. I can work with minimum supervision. I am used to working in a fast-paced environment and I deal well with time pressure and deadlines.

    $5.00 /hr
    5 hours
  2. Ashok P.

    Ashok P. Agency Contractor

    Affiliate Marketing Manager, Online Reputation, Wordpress, SEO Expert

    India - Last active: 1 day ago - Tests: 5 - Portfolio: 14

    I am an Online Marketing and Technology Professional having 5+ years of experience in the area of Online Marketing (SEO, PPC, Social Media and Affiliate Marketing) and Technology (Wordpress, Joomla, CSS, HTML, PHP, ASP.NET). I can help you in doing initial feasibility of your online business, analyzing market, competitors etc. Once you make up your mind to launch an online business, I can help in setting up an online business starting with domain registration, web hosting, email configuration, security and backup. Once that is done, I can help you in developing a website which can be a blog, ecommerce website, a membership site or just an informative website like an online brochure. I am quite good at various technologies like PHP,, CSS, HTML, JavaScript, Wordpress, Joomla, Magento, Vbulletin etc. If you already have an online business and you are looking for visitors, I can help you in getting free (Organic) and paid (Google AdWords & Microsoft AdCenter). I also can help you are looking for leads and sales and want to setup/launch/manage your affiliate program which can be CPA/CPS, I can help you in that too. I am sure that I can be a right choice if you are looking for a reliable virtual assistant. To support all my activities, I am comfortable working during CST/PST/EST Timezone. I am also comfortable working during Australian and UK Time. I have high speed internet connection (2 Mbps+ download), a PC and Laptop. I work as full time freelancer. Area of Expertise: Affiliate Marketing: >> Affiliate Program – I have hands of experience in setting up an affiliate program from scratch using independent software like Post Affiliate Pro, HasOffers, iDevAffiliate, OSIAffiliates, WP-Affiliate etc as well as various networks like Shareasale, Linkshare, CommissionJunction, AffiliateBot etc) >> Affiliate Program Promotion >> Affiliate Recruitment >> Affiliate Management Search Engine Optimization (SEO): >> Keyword Research >> SEO Analysis >> Local Optimization >> Web Analytics >> SEO Reporting >> On Page SEO strategies >> Off Page SEO strategies >> Link building (As per new guidelines according to Penguin and Panda Algorithms >> Competitor audit and link analysis >> Directory submissions and revisions >> Internal link optimization >> Online Reputation Management PPC: >> Research and strategize paid search campaign plans for our clients. >> Write detailed paid search proposals to meet client goals. >> Manage accounts to ensure all project deliverable deadlines are met. >> Facilitate the management and growth of paid search accounts and ensure that the expectations of the clients are met. >> Analyze and report on Pay per Click campaign results and present to client by documented report and presentations. >> Develop and enhance the process of paid search offerings. >> Develop and maintain understanding of marketplace dynamics and key players, and communicate to internal and external customers. >> Provide wire framing and work with external and internal creative resources to develop effective designs for all post-click landing experiences Online Reputation Management / Search Engine Reputation Management >> I can help you in getting rid of negative links/images/video from search engines Technology: >> Wordpress >> Joomla >> CSS >> PHP >> ASP / ASP.NET >> Photoshop >> Dreamweaver >> HTML

    Associated with: NoizyOyster Technologies

    $7.00 /hr
    2,026 hours
  3. Rouge Treyes

    Rouge Treyes Agency Contractor

    Virtual Assistant/ Customer Service Representative

    Philippines - Last active: 3 days ago - Tests: 6

    I'm a Graduate of bachelor of Science in Information technology at Centro Escolar University . My Profession is More on doing Hardware and I've been with the BPO Industry For about 5 years now , My specialty is Doing Customer Service My previous projects will speak for it on my profile thank you.

    Associated with: Social 5/16 Group

    $7.00 /hr
    4,766 hours
  4. Harold lee S.

    Harold lee S. Agency Contractor

    Expert Customer Service Representative | Zendesk | Live Chat | Email

    Philippines - Last active: 21 hours ago - Tests: 5 - Portfolio: 7

    I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

    Associated with: iDesk Connect

    $9.00 /hr
    3,821 hours
  5. Kiana S.

    Kiana S.

    Experience Customer Service Rep/Technical, Email, & Chat Support

    United States - Last active: 01/30/2014 - Tests: 10

    I have been working in customer service for 3 years now. I have experience in general customer service, technical support, chat support and also email support. My mission is to provide great quality service, to get the job done quickly as possible. I love to challenge myself by exceeding my expectations. And to always do my best and everything I attempt to do.

    $8.89 /hr
    19 hours
  6. Isabelito C.

    Isabelito C.

    Advance Virtual Assistant - CSR, Technical, Recruitment

    Philippines - Last active: 3 months ago - Tests: 3 - Portfolio: 1

    My business strategy is to offer high quality support to successful busy people anywhere, virtually. By partnering with me you'll eliminate tedious and time-consuming administrative tasks without the costs and hassles of on-site employees. I will guarantee you receive high quality, timely and confidential business support. Rest assured that no matter where you are, I will be working for you...promptly, professionally, and with discretion. My strongest qualifications would be my impeccable communication skills, technical skills, my diligence and my drive for excellence. I also have an associate degree in Communication majoring in Journalism. I am an experienced practitioner with profound expertise as a Virtual Assistant/Customer Service Representative with experience working as Team and Project manager-- been in this line of work for about 6 years now. I have worked for numerous companies in the US that belong to varied industries like construction, IT , real estate, telemarketing and web development to name a few. I am also well versed with Social Media, Wordpress and other blogging platforms. I can install and develop Wordpress sites from scratch and can run Social Media marketing and other campaigns. I've had rigorous training in these aspects in my previous jobs. I'm also an experienced B2B-B2C telemarketer and a Team/ Project Manager. I'm fearless and don't really mind rejections. I used to sell different kinds of products over the phone- the most notable experience I've had was with We were selling premium online listing, talking, negotiating with company executives. I firmly believe that my skills perfectly fit this job as my skills set doesn't isolate me to being an Email support person; I can absolutely perform tasks that needs to be done over the phone (i.e. cold calling clients, folow-ups, etc). I would love to be interviewed in any means you prefer; skype would be perfect. My skype id is hengfusilver. LINKS: Resume - Voice Recording - Site Portfolio: - - - Social Media Pages I've Maintained - Built these from scratch * with 100k+ Likes * * WP Management (Worked with Soaring Away w/c handles these sites): * * * I have a vast work experience and fields of expertise that serves great advantage to every company I collaborate with. Let me be a part of your dynamic team, your partner towards success in your business, or just an extra hand when you much needed it.

    $5.56 /hr
    159 hours
  7. Clayton Quist

    Clayton Quist

    Experienced Customer Service, Technical Support & Sales Representative

    Canada - Last active: 07/10/2014 - Tests: 9

    PROFILE: High-performing customer service, technical support, and sales representative with 8 years experience seeking employment in the customer service industry. I've won several metrics-based contests for best in sales and resolutions, and regularly receive kudos from clients for excellence in service. SERVICE: Consistently positive attitude. Customer focused. Fast paced. Recognize sale opportunities. Handle escalations. Client retention. Work independently or in a team. Keep Quality Score of 85%–100%. TECHNICAL SKILLS: (A+) Qualified, Advanced O/S Troubleshooting for Windows Products (95, 98, ME, NT, 2000 Server, XP Pro, Vista, 7), Advanced Security and Networking (Networking+ Qualified), Remote Assistance, MS Office, Google Docs, Corel WordPerfect, OpenOffice, Adobe Acrobat, iPod and iTunes, Mac OSX, HTML, MediaWiki, SEO, WordPress, and some experience with Java, CSS, SQL, SSH & telnet LEADERSHIP: Participated in team building meetings and activities. Mentored in new agent transitions. Involved with Team Leads to increase resolutions and sales metrics for other agents. Selected to be in test projects aimed at changing policies and procedures. Worked with programmers in product revisions. REWARD & RECOGNITION: • Generated Most Revenue (Dell sales record, 2008) • Highest Close-rate (Dell sales record, 2008) • Highest Revenue Per Call (Dell sales record, 2008)

    $21.00 /hr
    160 hours
  8. Elaine F.

    Elaine F.

    Multilingual Services

    Brazil - Last active: 12/03/2014 - Tests: 4

    Experienced in customer service, sales, data entry and project management, I am a serious professional and responsible. Available to a variety of jobs,translator, virtual assistant, data entry, research & more. Accuracy, punctuality,flexibility and ability to work in 3 languages Italian, Brazilian Portuguese and English.

    $7.50 /hr
    4 hours
  9. Nathania Victoria C. Dizon

    Nathania Victoria C. Dizon

    Expert Researcher, Data Entry Specialist, Customer Service Rep

    Philippines - Last active: 1 month ago - Tests: 10

    My main goal is to provide excellent service that is timely and yields accurate and professional results. I am a highly skilled individual wanting to share my talents. I am detail-oriented, dedicated, and self-driven. My 7-year experience as a supervisor in a call center has honed and perfected my customer service skills and both verbal and written communication skills. My line of work involves a combination of administrative and creative writing. I have been creating, analyzing, and presenting reports in various formats on a daily basis. I have also successfully planned and executed multiple projects relating to customer service specifically complaints management and email etiquette and efficiency. My proficiency in MS Office particularly Word, Powerpoint, with working knowledge of Excel, has highly contributed to my accomplishments. My core competencies are in research, data-entry, customer support, and also unique content creation. I am a fast learner and have delivered accurate results under pressure, in a time-constrained working environment.

    $5.00 /hr
    16 hours
  10. Abigael Dizon

    Abigael Dizon

    Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 4

    Thank you so much for viewing my profile! :) I am a self disciplined and hard working individual with over 4 years of experience in the BPO industry here in the Philippines. I started my career as a work from home professional November 2012. I specialize in appointment setting, customer service, and email management.

    $4.00 /hr
    14 hours