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Upwork Live Chat Operator Jobs Completed Quarterly

On average, 59 Live Chat Operator projects are completed every quarter on Upwork.


Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.47.

Last updated: October 1, 2015
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Ann catherine M.

Ann catherine M.

Technical Support Specialist, Expert in Computer Hardware and Software

Philippines - Tests: 6

Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving complex technical problems, utilizing advanced resolution procedures. Worked for a year in a call centers as Technical support professional, serving customers through voice or chat support to resolve issues with hardware and software installation and troubleshooting. Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. Over three years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Expert in Siebel,right now database , Cisco VoIP, Microsoft word, Microsoft excel,microsoft PowerPoint, Very knowledgeable in troubleshooting of computer peripherals products such keyboards,webcams,headsets(wireless),Expert in yahoo messenger , Video HD, Skype, Very Proficient in websearch engines such as Google search, yahoo, wikipedia,,, whitepages, yellow pages,

100% Job Success
$4.44 /hr
2,508 hours

Czarina Ann Go

Czarina Ann Go

Virtual Assistance, Email Support, Customer Service, Chat Support

Philippines - Tests: 1

Seeking stable online job based at home. I worked as a virtual assistant almost 3 years now and was trained and worked on array of tasks. At the same time, I also tried working as a front desk officer/membership consultant in an elite fitness club and after that job I worked on a call center as a Reservations Sales Specialist for almost 14months. And employed for 14 months on a BPO company and was awarded as 3rd top agent for 2011. I am optimistic that whatever field I may be, I am to excel.

$5.56 /hr
1,660 hours

Kathleen Sardoncillo

Kathleen Sardoncillo Agency Contractor

Order Processing & Customer Service

Philippines - Tests: 10 - Portfolio: 11

I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support - Administrative Assistance - Data Entry - Others: MS Office Applications, Photoshop and CorelDraw I'm competent and a hard-worker. I have the enthusiasm to keep learning new things and I always have the initiative to strive for better (if not the best) in all things that I do. I can work independently with minimum supervision and I work well also with a team. I'm detail-oriented and most of the time, I want my stuffs done in a systematic and organized manner.

Associated with: One Team Up

100% Job Success
$7.78 /hr
6,557 hours

Rosalie B.

Rosalie B.

Customer Service and Sales Specialist

Philippines - Tests: 4 - Portfolio: 2

I have been in the BPO industry over the past 3 years. I have worked as an outsource Sales and Customer Service Specialist and Live Chat Operator. I'm able to do office works, do tasks including reports, data entry, email supports etc. I'm good at handling and dealing with customers. I'm going to excel in my field through hard work, research, skills and perseverance. I'm willing to be trained and works hard at completing tasks. My main objective is to impart my ideas and skills in terms of selling and customer satisfaction.

$3.33 /hr
4,153 hours

Harold lee S.

Harold lee S. Agency Contractor

Expert Customer Service Representative | Zendesk | Live Chat | Email

Philippines - Tests: 5 - Portfolio: 7

I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.

Associated with: iDesk Connect

70% Job Success
$9.00 /hr
4,208 hours

Mary grace Y.

Mary grace Y.

Live Chat and Zendesk Customer Service Specialist

Philippines - Tests: 10

Let me introduce myself as a hard working data entry professional. I'm a fast learner and work with quality with less supervision. I can work with your company and I'll make sure to be an asset to your business and never be a liability. A brief background of my work history; I got selected to complete my job training (OJT) in the Central Bank doing secretarial duties (i.e. Data entry, Researcher, Appointment Setter). Upon completing my college degree, I started working for a BPO as a reservations analyst for After a year I became self support when I opened my own online shopping business for Ready-to-Wear (RTW) clothes catering students and young professionals. With the fast and growing competition of online RTW market, I decided to get a day job and landed as a reservations analyst for one of the biggest hotel chain in the world, I was assigned to assist guest in North America region, Australia and New Zealand (ANZ). With my previous job here in oDesk, I was a Live Chat Representative handling an International Swimwear brand. With the training, skills and work behavior I acquired through my working years, I am very confident to let you know that I deserved to be hired as one of your employee in your company.

100% Job Success
$7.00 /hr
1,976 hours

Joycelyn Esplana

Joycelyn Esplana Agency Contractor

Community Manager with Ecommerce Customer Support Skills

Philippines - Tests: 6 - Portfolio: 9

Please Note: I am equipped with a generator in case of power failure which is rare in my area, Back up Internet (USB, LTE, and Pocket WiFi), Back up computers so I am always ready and won't need to be absent. RELIABLE AND DEPENDABLE? This is ME. My Long-Term Objectives: -To obtain a more challenging position, and contribute to program goals and productivity in the team and in the company. -To effectively utilize my expertise in customer service, customer management, and interpersonal communication skills consistently. -To inspire people, to learn and achieve more by being helped and helping someone in the team. My goal is to be able to work home based full time or part time and so I would be able to have additional income without leaving the convenience of my home where I can fully supervise my 3 kids at the same time. I am an efficient contractor for this is not a job for me. This is where I build my home and my family. See my valuable skills and work experience to share: √ Content Moderation and Community Management √ Customer Service √ Live Chat Support √ Technical Support √ Email Management ( Web based/Email Clients) √ Customer/Vendor email management ( Answer email queries) √ Web Research and Data Entry I have used Zendesk, Desk and Freshdesk platforms with my previous clients. I have worked for a client that has an online app for iOS and Androids. You can rely on my being organized CSR. I have used Olark, Zorpim, and Livechatinc, Velaro and LiveHelp for Chat Support Roles. I have an experience using Shopify, Wordpress, Weebly, Wix, Solar Platforms. So if you are looking for an honest, trustworthy and dedicated contractor, then I am the one that you are looking for!

Associated with: MAGNIFICO, Ultimate Support Board, 24|7 Global Support, DigiNomads

70% Job Success
$10.00 /hr
3,202 hours

Julien Mauduit

Julien Mauduit

Operation Manager

France - Tests: 5

I have an extended experience in customer service, technical and sales support, operation & project management, Meta-Web, QA and Translation. I am available for: -Live Chat and Phone Support Representative -Zendesk Customer Service Specialist -Customer Service Supervisor -Ticket, Chat, Phone, Social Support Agent I started my career at the complete bottom, outbound cold calling and booking some test drives for major US car companies, my objectives were 5/day but after a couple of weeks I was averaging 35/day. Then I discovered customer support, always here to exceed clients' expectations, I could learn to flip any upset customer to a customer for life after solving their issues in no time, wrapping them in a warm blanket. Through all those experiences I reached the position of Operation manager in Czech Republic taking care of a 150 people for the Microsoft team, having multiple meetings, multitasking between phone, chat and email, I am just loving it! I am fluent in English and native French, I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.

Groups: Pro Customer Service

100% Job Success
$25.00 /hr
3,971 hours