Last active: 1 day ago
Being an experienced General Virtual Assistant for over 4 years now, I offer exemplary Customer Service, be that over the Phone, on Live Chat or via E-mail support. I am able to cope with pressure and demands and am goal oriented. I am particular with meeting deadlines and have the zest for creating results.
Through previous employments and experiences I have experience with Asana, Zendesk, Campfire, Magento, CPanel and Wordpress.
I am proficient in the English language, both written and spoken and have once been given commendation by an employer.
I have experience handling Inbound and Outbound phone support to and from clients, Email Support, Chat Support and Ticketing.
Having graduated with a Bachelors Degree in Nursing, I am confident that I am well rounded with the Medical field. And as an experienced Customer Support Representative, I have worked and am experienced in the field of Hotels and Flights reservations, changes and cancellations.