Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 41 Online Help projects are completed every quarter on Upwork.

41

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: July 1, 2015

Popular Online Help Searches

Clear all filters
  1. Tanjeena T.

    Tanjeena T.

    Data Entry/Transcription/ Web Research/Typing

    Bangladesh - Last active: 2 days ago - Tests: 1 - Portfolio: 3

    Are you looking for someone who's good at administrative works? I can assure you have come to the right person. I am an expert in - *Data Entry *Email Handling *MS Word, Excel and PowerPoint *Google Docs and Spreadsheets *Web Research *Transcribing *Presentation Preparing with MS PowerPoint and LaTex. My typing speed is 50 wpm (with almost zero error). I am always very careful about deadlines. Hire me and get your job done in a trusted way.

    $5.00 /hr
    20 hours
    5.00
  2. Moloy P.

    Moloy P.

    Expert in Administrator Jobs

    India - Last active: 8 days ago

    I spend more than 12 hours on internet per day. I am an expert on administrative jobs, microsoft office, internet searching, networking, blogging, andriod mobile application development. I am Cisco certified network administrator. I am working as admin in an organization from last year. I use microsoft office product like excel, word, power point and pdf all the time. I can type English very fast.

    $3.00 /hr
    10 hours
    5.00
  3. Bernadette Mckoy

    Bernadette Mckoy

    Mrs.

    Belize - Last active: 04/03/2014 - Tests: 2

    Working over 11 years in the administrative pool, I am well experienced and qualified in administrative duties. I have excellent typing skills. My aim is always to offer professional service. I am willing to put in as much hours as needed to get my job done. I am internet capable,and familiar with softwares like: Microsoft Word, Excel, Publisher, Coreldraw, Adobe Photoshop, Pagemaker etc... Hire me, you will have no regrets.

    $3.33 /hr
    137 hours
    4.96
  4. John Furtado

    John Furtado

    PLEASE look beyond rating.New to Odesk Loyal,Hard working,Reliable

    United States - Last active: 6 months ago - Tests: 3 - Portfolio: 1

    Customer Service I have 14 years of experience working within customer service. I exceeded as a customer service representative and continued to maintain an outstanding appraisal. My ability to locate information quickly and accurately across several platforms, while defusing difficult situations is what made me successful at the help desk level. As a team leader I continued to maintain a top rated team by creating productive call flows that exceeded company objectives.Equally important as my experience is my passion to succeed. I enjoy problem solving and creating ways to improve my workflow. My garage has been recently renovated into an office and I look forward to being productive within my private space

    $10.00 /hr
    0 hours
    0.00
  5. Matias T.

    Messaging & Collaboration Admin / Tester

    Argentina - Last active: 18 hours ago - Tests: 1

    I've studied videogame development and design and I'm currently employed at Accenture working as an Microsoft Exchange / Lync / Sharepoint Server and Application Administrator. I've worked on the customer service industry in sales, helpdesk and tech support. I'm fluent in both Spanish (native language) and English (native level).

    $11.11 /hr
    168 hours
    0.00
  6. Tamara Birrell

    Tamara Birrell

    Professional-Quality Results Guaranteed

    Australia - Last active: 6 days ago - Tests: 5 - Portfolio: 6

    My name is Tamara. I am a dynamic, highly-skilled and experienced Virtual Assistant working from Canberra, Australia. I am proficient in English spelling and grammar, mathematics, business administration, business writing, article writing and data entry just to name a few examples. My typing speed is 60WPM (Words per Minute). I fully guarantee the quality of my work. All of my previous employers have complimented my work as being above standard and expectations. I can assist you with a wide variety of tasks including: Personal and Executive Level Assistance Business Writing including Proposals and Policy Documentation Data Entry and Analysis English Proof-Reading and Editing Online Research and Reporting Financial Reporting Human Resources and Recruitment Diary & Calendar Management Document Design Article Writing Accounts Management Account Payable/Receivable Book Keeping Transcription/Typing

    $23.00 /hr
    12 hours
    5.00
  7. Laurente Suico

    Laurente Suico

    Technical Support Specialist

    Philippines - Last active: 1 month ago

    I used to work for various multinational companies as Field Technician for business machines and IT related products. I started working in a call center environment since 2007. With combined 20 years of experience handling technical stuff, I will be a fine addition to your crew to handle customer support for technical matters. Looking forward to work with you.

    $8.00 /hr
    50 hours
    0.00
  8. Cynthia Jones

    Cynthia Jones

    Technical Writer Software Documentation

    United States - Last active: 28 days ago

    Experienced Technical Writer with 13 years of writing for web-based software suite, creating and maintaining unique user guides and tutorials for end-users, in-house personnel, and new company employees. I was also the de facto software tester, documenting for the developers any problems and suggesting better ways of performing tasks. I love to learn new software. I have excellent verbal and written skills. I'm bright, smart, detailed and organized. I'm also caring, honest and funny.

    $32.00 /hr
    4 hours
    1.50
  9. Yasir Star

    Yasir Star

    Network/System/PBX Engineer

    Pakistan - Last active: 18 hours ago - Tests: 2 - Portfolio: 5

    I am Telecommunication Engineer. I have 04 years and 10 months experience in EPABX, IP Networking, IT, Telecommunication, SDH, IP Telephony, GSM, Optical Fiber Transmission. I also have experience in following areas: Computer Hardware/Software, Online Technical Support, Phone Support. I am Certified Engineer From Cisco and Alcatel-Lucent. I can work with Technical/Non-Technical Challenges. I can provide Online Support for given Task.

    $8.00 /hr
    0 hours
    0.00