Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 12 Process improvement projects are completed every quarter on Upwork.

12

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: May 1, 2015

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  1. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    2,925 hours
    5.00
  2. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 1 day ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst and Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. Experience of training in Business Analysis and CBAP CCBA exam preparation. I have trained several batches (individuals or small batches) of students from the US, UK. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,710 hours
    4.99
  3. Josh Ellis

    Josh Ellis

    Senior Project Manager/Product Developer

    United States - Last active: 19 days ago - Tests: 2 - Portfolio: 10

    I have a comprehensive background in product development/project management within the confines of international medical device regulations. I thrive on taking vague ideas and ill-defined needs and turning them into concrete reality. I can start a medical device company from the ground up and I can do it on schedule. This includes... From a Regulatory perspective: --Initial regulatory requirements analysis for new markets (EU, Brazil, Australia, US, Canada, etc.) --Identification of applicable test protocols (ISO standards, etc.) and management of test houses --Interfacing with regulatory agencies and identifying consultants --Writing of regulatory submissions such as FDA 510(k)s --Quality System development and implementation to required standards (ISO 13485, FDA, CMDCAS, etc.) --Identification of loop holes and temporary workarounds to ease implementation pains and maintain profitability From a Project perspective: --Using good interpersonal skills to keep people motivated and excited --"Conducting the orchestra", developing a logical rhythm of events and ensuring timely completion of tasks --Turning "unknown unknowns" into "known unknowns", forseeing problems before they arise and altering the "orchestra" accordingly --Coordination of teams on an international level --Intelligently focusing energy on tasks with the highest variability, including procurement of additional expertise as necessary --Always keeping an open dialog about the day-to-day changes in the "Good/Fast/Cheap, pick any two but only two of the three" trade-offs in milestone achievement From a Product perspective: --Development of design parameters from organization input (Sales, Marketing, Support, etc.) --Nitty-gritty technical work like engineering drawings/drafting, statistical analysis, resdesigns due to manufacturing constraints, component supplier identification. --Identification, qualification, and day-to-day management of international manufacturers --Design History File/Technical File development and maintenance --Design Transfer for complex electromechanical devices From an Operations perspective: --Part Number/Drawing Number/Revision Control development and implementation --Engineering Change Order workflow and impacts --Purchasing-Manufacturing-Sales-Shipment procedures and throughput --ERP/MRP implementation including workarounds for system limitations I am a strong believer in a person's word. If I tell you I'm going to do something by a certain date that is my word and I'm going to get it done, hell or high-water. I don't mess around: I live on a remote homestead so I grow my own food, build my own structures, fix my own car, brew my own beer. My entire life requires a high level of precision execution every single day, failure is not an option.

    $80.00 /hr
    1,673 hours
    4.97
  4. Marc B.

    Marc B.

    Sr. IT/Software Development (Project) Management

    Italy - Last active: 16 hours ago - Tests: 10

    - Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

    $50.00 /hr
    5,290 hours
    5.00
  5. James H.

    James H.

    Program Manager, Proposal Writer and Strategic Thinker

    Thailand - Last active: 16 hours ago - Tests: 7

    Proposal Lead and Writer, Cost Savings Technologist, Project Manager, Project Planning and Strategic Thinker. Business and Executive mentoring, personnel development and trainer. Consultancy services including: • Commercialization and Innovation • Business Transformation and Planning • Business growth strategies and development • Project Management • Risk Identification and mitigation planning • Corporate Responsibility and Sustainability • Business Capture Management • Proposal Architecting and Writing I am a recently retired experienced Senior Program Manager with over 30 years experience in the Aerospace and Defense Industry looking to help others with their projects. Specializing in program management, technical management and subcontract management team leadership. I have led program management development programs that has trained and certified program managers for large aerospace company. I have led large proposal teams for management and cost volumes for proposals with value greater that $250M USD. Relevant background and program experience in defining and managing the work scope for subcontracts and teammates in large distributed development environments. Strong managerial skills with proven success in project definition, project planning, negotiation and execution Earned Value Management Systems. I am a proven highly effective team leader with excellent interpersonal, coaching and mentoring skills, communication, and team building skills. I am an experienced and trained Black Belt-Six Sigma Facilitator. As my profile shows I currently have oDesk contracts with five major IT companies that utilize my skills and expertise to assist with project management and proposal writing consultancy. I had a past client who has left me somewhat questionable feedback due to unhappiness he experienced. I learned from this experience to only communicate with the hiring client on proposal requirements. He had delegated daily communications with an employee of his who provided conflicting guidance. I followed his employee's guidance, which wasn't the strategy that the hiring client had. Let these four active oDesk contracts and my past experiences be your guide on my abilities and experiences. Linked In Profile: http://www.linkedin.com/in/jhoxsie

    $33.33 /hr
    1,550 hours
    4.95
  6. Muhammad Ali Awais Khan

    Muhammad Ali Awais Khan Agency Contractor

    Expert in Accounting, Xero and Quickbooks etc

    Pakistan - Last active: 3 days ago - Tests: 7 - Portfolio: 2

    My objective is to provide high quality services to my clients in the fields of Accounting, Bookkeeping, Finance , Tax, Corporate, HR and other support management tasks at international level in order to earn good repute internationally among professional accountants and after consistent struggle and hard work of 7 years I have earned the status of top rated professional accountant at odesk and now I would work even hard to hold this status.

    Associated with: BestExpertProviders

    $35.00 /hr
    11,926 hours
    4.78
  7. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Agency Manager / Software Engineer

    Philippines - Last active: 2 months ago - Tests: 3 - Portfolio: 1

    An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.

    Associated with: Deethur Outsource

    $35.00 /hr
    1,272 hours
    5.00
  8. Sally William Ibrahim Awad

    Sally William Ibrahim Awad

    Systems Analyst, ITIL , PMP & Six Sigma Process Improvement Specialist

    Egypt - Last active: 16 hours ago - Tests: 9 - Portfolio: 9

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. The most important responsibilities of mine are to act as a communication conduit between the stakeholders and the team . I represent the stakeholder community to the development team and translate the business needs for them. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects I believe that my strong technical experience and education is making me a very competitive candidate for any Business process and system analysis position. The key strengths that I possess for success in this position include, but are not limited to, the following: ► My experience is over 16 years as business process and system analyst ► I have extensive experience in business & systems requirements analysis with detailed documentation using various methods like process flow diagramming, use-case/ UML diagram, ERD, Screen mockups and Data flow diagramming using Balsamiq, Visio and Smart Draw and multiple process diagramming tools. ► I apply my experience as a Certified Lean Six Sigma Black Belt in Business process and software requirements analysis continuous improvement for business processes based on Agile/Scrum Methodology. ► I apply all the technical skills such as Critical thinking and Problem solving for identifying improvement opportunities. ► Solution-focused professional with excellent interpersonal and rapport-building skills. ► Responsible, loyal, reliable, and independent with high level of enthusiasm and creativity. ► Self-motivated professional achieve results and have superior ability to coordinate and perform several projects simultaneously. Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb

    $38.89 /hr
    3,679 hours
    4.89
  9. Klucsarits N.

    Klucsarits N.

    Native Hong Kong Chinese

    United States - Last active: 9 days ago - Tests: 11 - Portfolio: 1

    Native Chinese freelance translator for language: Cantonese, Mandarin and English. As a native speaker of Chinese and with over 5 years' related experiences,I can do accurate translations between English and Chinese, and could be your helpful virtual assistant. I've translated various kinds of document, i.e. technical, travelling, company policy. High efficiency and quality work is my goal. Beside, i am an experience quality administrator with deeply understanding ISO 9001, ISO 14001, OHSAS 18001, Total Quality Management, Six Sigma, Kaizen, Lean Manufacturing.

    $11.11 /hr
    1,288 hours
    4.98
  10. Marjorie N.

    Marjorie N.

    Xero, Quickbooks, Quicken, MYOB, Bookkeeping, Accounting, GST, BAS

    Philippines - Last active: 1 day ago - Tests: 14 - Portfolio: 9

    Experienced Accounting professional offering 14 years solid experience in Accounting, Bookkeeping, Auditing, Payroll, Financial Management, Budgeting and Forecasting, Accounts Receivable, Accounts Payable and Process Improvement. I am competently qualified and superbly experienced with QuickBooks and Xero. I have advanced skills with Quicken, MYOB, Wave and Freshbooks. I can fulfill immediate and temporary needs such as fixing bookkeeping errors, rectifying files that had been severely mishandled by previous bookkeepers, migrate data files from other accounting system or start a new file for you. I also have capabilities in directing a team as well as simultaneously coordinating projects in different locations. I am an excellent problem solver with strong communication skills and ability to deliver results both independently and in a team environment.

    $16.00 /hr
    4,508 hours
    4.59