Last active: 12/14/2013
I am new to online freelancing however have experience in home-based freelancing. I prefer to work at home because I have a lot of responsibilities to take care of here at home. Working at home makes me more comfortable as I can utilize my skills since I am using tools that I am accustomed to use, my own computers.
I have experience in working as a Technical Support Representative for several ISP's namely, at&t Uverse, Verizon DSL, Comcast Cable Internet and Talk-Talk Broadband (UK-Based ISP). I also have experience working as a Technical Support Representative for a shipping company, of which we troubleshoot printers, software installation, hardware compatibility, etc.. I have also worked as a Customer Service Representative, Finance Representative and Basic Tech Support for Sprint Telecom. I've also worked for Tribune Publishing as a Billing, Retentions and Escalations Specialist for Los Angeles Times. My experience as a Telemarketer was for an Australian client, we sell different processed meat products to loyal customers and potential customers. I also have experience in Lead Generation, collating information for different universities and colleges in the United States. I was also an Inbound Sales Agent and Technical Support for at&t Southwest (HSIA). During my free time and rest days, I run a small home-based business wherein I accept repairs for computers and mobile phones. To summarize, I have acquired different skills in the past few years of schooling, training and working and I can say that I am well equipped to provide excellent service to all my clients.
I have an attitude of not stopping until a job gets done and with this trait, I know my clients will be very satisfied with the results I will be providing. I learn fast and can work with minimal to less, to no supervision at all.
I look forward and having projects from you and create the end results that you need!