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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.


Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

Last updated: October 1, 2015
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Qiana J.

Qiana J.

Talented Email Support and Adminstrative Professional

United States - Tests: 11 - Portfolio: 1

As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

100% Job Success
$17.78 /hr
3,080 hours

Michelle M.

Michelle M.

Customer service, telemarketing, virtual assisant

United States - Tests: 1 - Portfolio: 3

With over 23 years experience and based in the USA, my expertise is in telemarketing, customer service, and email management, working with both small start up businesses and large companies. With courtesy, swiftness and reliability, I can take care of all of your customer service and telemarketing needs, whether they be through email, live chat, web ticketing with Zendesk or telephone. Years spent as a call center manager has given me a special talent for smoothing ruffled feathers and achieving complete customer satisfaction.

90% Job Success
$18.00 /hr
2,519 hours

Philip peter R.

Philip peter R.

Customer Support, Email Handling, Zendesk Suppport

Philippines - Tests: 10 - Portfolio: 1

I have been a Customer and Technical Support Rep for almost 8 years now, I have worked as a Technical and Email Support for an Australian Company, an Email Inquiry Specialist for a bicycle company based in Australia and as a Zendesk Email Support for a US based company. I have also been a Radio Announcer, Production Director for 12 years, and I also do voice over projects before I became a customer support. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

Groups: Pro Customer Service

96% Job Success
$7.78 /hr
8,011 hours

Momer D.

Momer D.

Customer Service / Recruiter

Philippines - Tests: 12

I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

100% Job Success
$16.67 /hr
2,621 hours

Rahul Aggarwal

Rahul Aggarwal

.NET, MVC, JS, Jquery, SQL Srvr,API, Tester,Technical Support,Designer

India - Tests: 2

Passionate and motivated problem solver with 6+ years of experience in a broad range of technology stacks covering Development, Integration, Data, Infrastructure and Support. My highlights include: 1. Got TOP RATED Tag provided by Upwork recently 2. More than 3800+ hours remote work experience on Odesk 3. 5 stars rating from all upwork clients till now. 4. Mote than 5 Years experience of working remotely with big IT organizations such as Devfactory, gteam, Versata , gen3media, Zendesk support etc 5. 5 years experience of using Atlassian products -JIRA, JIRA Service Desk, and Confluence 6. Salesforce API Integration and development expert 7. Zendesk apps and widgets development expert 8. Six years experience of dot net development ( (2005-2013) using C#.Net and ) 9. MVC (2.0 - 5.0) 10. Linq, Entity framework(4-6), NHibernate. 11. Javascript, Jquery and it plugins, AngularJS 12. DNN (6-7) 13. ASP Classic 14. Web Services(SOAP/REST Services, asmx ,WCF, Web APIs), dot net window sercices development and WCF 15. Third party tool integration (MS Chart, go data Reporting, red controls, payment gateways etc). 16. Windows App and WPF 17. Reporting - SQL Server Reporting Services (2008 - 2010) , Crystal Report and Gooddata 18. Database - Microsoft SQL Server (2000-2014), MS Access 19. Five years experience of working with ticketing system platforms (Zendesk ticketing system, JIRA ticketing System, Mantis etc) 20. Good experience of Automated testing using tools such as Testcomplete, TestExecute, Junit, bash scripting etc 21. HTML5, CSS3, Handlebars 22. Designing Tools - Photoshop, Pagemaker, Coreldraw, CS6, Dreamweaver, Adobe Illustrator, Indesign 23. Marketing Tools experience such as Act-On, Marketo etc 24. Miscellaneous - Podio, Slack, Heroku

88% Job Success
$15.00 /hr
4,111 hours

Jasmer Tomoling

Jasmer Tomoling Agency Contractor

CSR,Virtual Assistant, Admin Assistant, Data Entry

Philippines - Tests: 2 - Portfolio: 1

Customer Service Representative, Phone Support, Executive Assistant, Virtual Assistant, Administrative Assistant, Email Management, Data Entry & Bookkeeping. I'm proud to say that those job titles were my craft in which I can work with dedication, passion, expertise and knowledge. I always keep in mind the relevance of my position in the company. Therefore, I always lay my expertise to make sure it will be beneficial for me and the company. My 5 star ratings and recommendation were the best proof of my proficiency.

Associated with: Jasmer Tomoling

97% Job Success
$7.00 /hr
1,922 hours

Geoffory C.

Geoffory C.

Business and Technology Executive and Consultant

United States - Tests: 8 - Portfolio: 8

To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

100% Job Success
$55.56 /hr
4,823 hours

Clementine B.

Clementine B.

Web Research/Web Scraping/Data Entry/Bookkeeping

Philippines - Tests: 5

I am a versatile worker. Willing to accept new challenges and very eager to learn to gain new experiences. - Data Encoding - MS Word Document and Spreadsheet - MS Powerpoint - Translation from Filipino to English and vice versa - Dropbox - Web Research - Web Scraping - Data Mining - Google Document and Spreadsheet Entry - OneDrive Document and Spreadsheet Entry - Zendesk - Non-voice Customer Service (Email handling) - Lead Generation - Contact Finding - Cross-Checking Spreadsheet Files - Contact Verification - Accounting - Audit - Bookkeeping

100% Job Success
$4.00 /hr
4,493 hours