Zendesk Developers & Programmers

Browse Zendesk job posts for project examples or post your job on Upwork for free!

Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 51 Zendesk projects are completed every quarter on Upwork.

51

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.76.

4.76
Last updated: July 1, 2015
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  1. Kristine D.

    Kristine D.

    Experienced Operations Manager for Global Support Teams

    United States - Last active: 5 months ago - Tests: 7

    Over Twenty years of management experience including operations, team, and project management. My expertise is in managing policies and processes to ensure their effectiveness and creating strategies to improve productivity and efficiency through strategic business analysis. My most recent contract celebrated improvements in the following areas: 80% increase in productivity 48% increase in quality 49% increase in customer satisfaction This was accomplished through a multi-layer approach, which included steps such as creating a quality assurance program to measure average handling times and adherence to policies and practices. Through this I could identify areas of opportunity so that corrective measures could be put in place where needed. It also included setting expectations and agent accountability and creating training programs and resources so agents could reach and ultimately maintain their goals. Current policies were also analyzed to determine their effectiveness. And, changes were made to add value and provide a better overall customer experience. My employment history speaks to my extensive and diverse work experience, and, I recommend that you review this for additional information on what I can bring to you and your team. And, if you're looking for someone who has a proven track record, and is hardworking, honest, reliable, and long term, then I hope you place my application at the top of your list.

    $24.44 /hr
    8,197 hours
    5.00
  2. Alex I.

    Alex I.

    Email deliverability Engineer

    Romania - Last active: 7 days ago - Tests: 4 - Portfolio: 1

    I am experienced in resolving: - Email deliverability issues - Managing ESPs - Setting up Cpanel/DNS/SPF/DKIM/rDNS,etc. - Removing and preventing domains/IPs blacklist issues - Email Servers

    $44.44 /hr
    1,612 hours
    4.89
  3. Antjuan S.

    Antjuan S. Agency Contractor

    Information Technology Specialist/Cloud Computing

    United States - Last active: 2 months ago - Tests: 3

    I am very proficient in many ticketing systems including Salesforce, Helpshift, Uservoice, Remedy and Servicecenter. I have consistently ranked as a top agent for top companies such as JC Penny and BT Technology. Please contact me if you are interested in working together.

    Associated with: Dual Expert Financial and Technical Services (D.E.F.T)

    $16.00 /hr
    189 hours
    4.85
  4. Diana D.

    Diana D. Agency Contractor

    Customer Support,Email,Chat,Zendesk,Admin,VA,Data Entry,Web Research

    Philippines - Last active: 6 hours ago - Tests: 8 - Portfolio: 24

    I am available for remote or home-based job opportunities. I have excellent skills with web research, administration, data entry, customer services, audio/video synchronization and file conversions. 7,000+ Odesk hours and over 7 years of BPO/Call center experience. I have worked in various industries and love using my skills to work on different types of projects. I also worked for E-commerce sites or online stores. I have above average communication skills. I am very detail-oriented and focused on end-user support. I am very eager to learn and acquire more skills that I don't have yet. I will be happy to take on any project that may need these skills as I have more than enough experience and I deliver projects in a timely manner.

    Associated with: SAPPHO-holic

    $8.89 /hr
    7,169 hours
    4.03
  5. Usman Khalid

    Usman Khalid

    Infusionsoft,Wordpress,Personal Assistant,Data Entry,CMS Mgmt

    Pakistan - Last active: 5 days ago - Tests: 2 - Portfolio: 1

    Self-directed and motivated Technical Project Leader with 4+ years' experience in Java/J2EE and CMS System like Wordpress,Joomla,Magento,Open Cart . Excellent at developing and maintaining client/server applications. Excellent in managing Infusion soft system, updated with all new latest releases. Email marketing automation support software like Infusionsoft,Mailchimp, aweber. I am hardworking and a fast learner with good communication skills and a strong IT background. I am a multi skilled person with below list . Software engineering Email Automation. Technical Support Customer Support CMS Management. Web Development.

    $20.00 /hr
    1,038 hours
    4.79
  6. Ariadne Sanders

    Ariadne Sanders

    World-Class Customer Service Leader/Professional Transcriptionist

    United States - Last active: 6 hours ago - Tests: 12

    I have over 7 years of world-class customer service experience including IT, retail sales, and account management. During my Upwork tenure I have provided superior phone, chat, ticket, and email support, mastering applications such as Zendesk, Authorize.net, Magento, Olark, X-Cart, PayPal, and ShipStation. Utilizing these applications I have processed orders and returns, issued refunds, applied discounts, adjusted orders, updated customer info, researched customer buying history, analyzed abandon cart data, and much more. In addition to the above, during my career I have mastered programs such as Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Google Drive, and Salesforce. I have learned to harness the power of these programs to create stunning proposals, draft newsletters and promotional emails, create product presentations, analyze customer data, and document customer interactions. As a self-starter and top rated freelancer I possess all the necessary skills to make a positive impact on your business from day one. My time management and attention to detail allow me to efficiently complete tasks on schedule. Furthermore, my leadership and integrity demonstrate my ability to be a positive role model to other team members. I am a talented, enthusiastic team player happy to help you in any way I can.

    $25.56 /hr
    4,321 hours
    4.99
  7. Nick Phelps

    Nick Phelps

    Talented and Committed Business and Marketing Consultant

    New Zealand - Last active: 5 days ago - Tests: 2

    I have a host of experience in the business and legal sectors and am wanting to develop my skill set further with involvement in international ventures and projects. Having worked with a range of different clients and companies, I have been able to gain valuable insights into the standards required in the marketplace and have produced exceptional reports and results. I am currently involved in a legal capacity for a technology start-up and am operating several other creative projects as a hobby. I am looking for one off or part time projects which would allow me to use and further develop the skills that I have acquired. I am interested in legal research and advice, financial planning, social media marketing, market research, business plans and business writing.

    $44.44 /hr
    920 hours
    4.98
  8. Muhammad Zafar Sheikh

    Muhammad Zafar Sheikh

    Expert in Customer Service/Support

    Pakistan - Last active: 1 day ago - Tests: 12

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 14 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity as an Assistant Manager Finance. * 4 years (8000 hours) of Upwork experience working in customer & technical support. * Perfect 5-Star feedback on all 18 completed jobs.

    $10.00 /hr
    7,922 hours
    5.00