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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Ailyne M.

    Ailyne M.

    Customer Service/Reservations and Travel Specialist/Virtual Assistant

    Philippines - Last active: 15 hours ago - Tests: 5 - Portfolio: 2

    Being in the customer service industry for almost 4 years now (worked as a cashier in a fast food chain and working in BPO company) helped me a lot to improve not just my self esteem but as well as my communication skills. I learned how to deal with different types of customer and how I can satisfy and DELIGHT each one of them. For me, a good customer service rep knows how to empathize, address to the concern right away, must be knowledgeable of his job, and the last but not the least, LISTEN and UNDERSTAND to customer’s concern. Through the years, I have enhanced my skills and expertise in providing excellent customer service.

    $5.56 /hr
    4,025 hours
    4.99
  2. Janela V.

    Janela V.

    Superstar VA, Chat Support, Zendesk, Social Media Manager, Live Chat

    Philippines - Last active: 15 hours ago - Tests: 6

    KickButt VA, Customer Support, Zendesk, Email Marketing, Live Chat If you are looking for a kickbutt virtual assistant, an enthusiastic and reliable customer service agent, an email marketer, a Social Mediamanager or a Live Chat operator, I am your person. I would love to have a permanent position, but would accept short term projects also. Over the last 4 years, I have learned so much working as from home as an independent contractor and as an employee. I have previous experience working as my father's own personal assistant, a voice and non-voice agent, a telemarketer, a zendesk ticket support agent and an order processor. All of these has helped me grow and succeed in the field. I'm well diverse and have been called the Jack-of-all-trades. I'm a very hardworking individual, dedicated, goal-driven, and result-oriented with a keen eye to detail. My aim is to help you achieve your business goals through efficient and quality services.

    $11.11 /hr
    3,576 hours
    4.70
  3. Mr. Bilal

    Mr. Bilal

    VA, WordPress, Zendesk, Skilled Writer, Social Media, Data Entry.

    Pakistan - Last active: 15 hours ago - Tests: 3 - Portfolio: 12

    I am looking to offer my virtual administrative skills for any projects you have that may require a mixture of administrative, sales support skills, data entry as well as web research. I bring 4 years of professional sales experience to the table along with management skills that allow me to quickly understand your business needs and properly execute within a timely manner. I have great attention to detail and I can perform projects of all sizes, from the largest, most complex projects to the smallest and most tedious projects.

    $10.00 /hr
    2,810 hours
    4.99
  4. Leilani B.

    Leilani B.

    Pro Customer Service/Call Center and Admin Tasks

    Philippines - Last active: 15 hours ago - Tests: 7

    More than 8 years of Call Center & Admin work. Inbound/Outbound: Sales, Customer Service, Collections & Risk Management. Expert in Virtual Assistance, Chat/Email/Phone Support, Tickets, Research & Leads Verification. *Real Estate Industry *Health/Life Insurance *Call Center Industry *Training/Education *IT Products *Banking Industry CRMs/Tools Used *Zendesk *Zoho *Cloudia *Surancebay *Salesforce *Sugar *MS Outlook *Visio *Prezi *Google Docs *Freshdesk *Lime Light *GoDial *Ring Central *Fleetmatics *Phonevite *Acceptpay *Engin *LiquidPlanner

    Groups: Pro Customer Service

    $8.00 /hr
    3,409 hours
    3.92
  5. John mark C.

    John mark C.

    Technical Support / Customer Service Representative

    Philippines - Last active: 15 hours ago - Tests: 10 - Portfolio: 4

    For 8 years now, I'm a Technical Support Specialist and a Freelance Web designer/programmer. 6 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines - Provide phone support for American customers about their Internet issues, software and hardware computer issues, antivirus and email trouble shooting. 3 years experience using Zendesk. Previous employers: Cincopa - Wordpress Plugin RyanShaw - Internet Marketing Products / Blogger As a Technical Support Specialist, I help people over the phone fixing their Internet problems, Installing Software, Solving Networking issues, Configuring Different types of modem/routers. As a Freelance Web Designer, I make websites using CMS - (JOOMLA, DRUPAL, VBulletin, Wordpress and more). I can also make my own basic CMS with good styles. For more information and samples of my work you can visit my site www.bacolodpuppies.com I have developed a wide range of websites using HMTL5, jQuery, Javascript, ,PHP, and MySQL including sites for start-up companies and small businesses. I'm currently employed as a technical support representative for 3 years until now. and I am seeking opportunities to build websites from the ground up for you or your business.

    $7.78 /hr
    6,440 hours
    4.55
  6. Christine Litonjua

    Christine Litonjua

    SENIOR Database Admin|CSR|SMM|AMAZON|EBAY|Email Marketing

    Philippines - Last active: 15 hours ago - Tests: 3 - Portfolio: 17

    Hello!! I am Christine living a meaningful life in serving clients. I want to apply my knowledge here to mold my skills everyday and sharpen it to help every clients that I may encounter. I started working odesk (upwork) way back 2011 and from my 3 years experience I have learned a lot to share it to you and be a part of your company.I like different projects and my expertise cover wide area of IT technologies. Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. I’m a full time freelancer who works to a state of perfection to achieve my clients trust and satisfaction. Dedication to work with accuracy is an asset in me which can be beneficial to any employer. Upworkis a platform for me to utilize my skills to the best for mutual benefit and to attain success. To also let you know I'm an aspiring IT student who's currently finishing my Bachelors studying in Cebu Institute of Technology- University. Listed below are the categories of skills I'm most experienced in. I. Costumer Support & Email Response Handling - Chat Live Support -Email Support using Zendesk, Rhinosupport and other email support platforms. -Call meeting Scheduler II.E-commerce Platform Managing -Amazon all around Personal Assistant -Ebay all around Personal Assistant -Bigcommerce Store Management -Wordpress Store Management -Drupal/Joomla/Management Site Manager III. Event Online Digital Marketing -Posting upcoming different categories of Events internationally thru different event clssifieds, PR sites and event bloggging sites. Posting events to a certain event website database. -Social Media Manager (Facebook,Twitter,Linkedin,Pinterest,Google+, Reverbation) Account Manager to update/post/communicate/respond and market upcoming events. IV. Email Marketing & Outreach -Manually email market to different targeted leads to negotiate certain products and services -Mass Email Marketing Sending a mass email campaign using different email marketing platform examples are Constant Contact, StreamSend etc. V.Email Mining & Corporate Information Scraping -Scraping for emails of certain desired corporate emails examples are CEO/COO/Director of Marketing Purchasers etc.

    Groups: Bluehost Developers and Designers

    $10.00 /hr
    11,455 hours
    4.95
  7. Penelope M.

    Penelope M.

    Outstanding CSR, Excellent Data Entry Personnel, Quality VA

    Guam - Last active: 2 days ago - Tests: 4

    Prior to venturing on Freelancing, I worked as a Certified Insurance Underwriter for personal and commercial properties. With over 7 years of experience doing insurance sales, administrative and customer service related roles, I focused on developing technical skills as well as people's skills that I can offer to my clients. My main goal is to help you reach your business goal. Let me help you with your business.

    $11.11 /hr
    324 hours
    5.00
  8. Grover McCoury

    Grover McCoury

    Consultant

    United States - Last active: 22 days ago - Tests: 6

    Accomplished professional with a proven ability to deliver quality services/products in the insurance, financial services and software engineering industries.I have experience in office activities, customer service, sales, insurance, residential/commercial finance and marketing. I also have designed, implemented and tested software for several data/telecommunications systems within my engineering career. Have extensive software engineering, technical writing, networking, testing and computer (Mac OS, Windows, Microsoft Office) experience.

    $13.33 /hr
    1 hours
    5.00
  9. Catherine F.

    Catherine F.

    Amazon listing, account management & consultation/Executive CS.

    Ireland - Last active: 1 day ago - Tests: 2

    I have over 10 years of client relationship & customer satisfaction experience within the e-commerce and financial industries. I am Irish and a native English speaker. A hard-working positive ideas person with an array of experience! My sense of humor, experience and the simple fact that I care get me through those busy times. I wish to move over to freelancing to improve my quality of life while still having the enjoyment of using my drive, ambition and transferable skills. I have pride in my work and enjoy client management. In general, I enjoy making people happy and solving problems by coming up with better solutions. A brief overview of my previous employment: Amazon - Began in the Retail department, promoted to Technical Account Management & Executive Relations. Online Education Sector MIS for schools & colleges - Analyst/Customer Service Team Manager Commercial and personal banking - New business, cross- selling, appointment setting. The above should give a brief outline but I also enjoy playing with all things technical so I am quick to learn new applications. I will send on my CV with my employment history in detail to those I am working/potentially working with. Thanks.

    $15.00 /hr
    10 hours
    5.00
  10. Nathaniel Parsons

    Nathaniel Parsons Agency Contractor

    Versatile Customer Support Consultant

    United States - Last active: 15 hours ago - Tests: 10 - Portfolio: 8

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.

    Groups: salesforce.com

    Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

    $14.00 /hr
    7,558 hours
    5.00