Customer Care, Customer Service Reprs, Tech Support

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  1. Mary melanie rose P.

    Mary melanie rose P.

    Customer Service Specialist / Telephone Banker / Online English Tutor

    Philippines - Last active: 1 month ago - Tests: 17 - Portfolio: 1

    My skills include: • Retail and Online Banking • Basic Managerial Finance and Accounting with Salesmanship and Marketing • Effective English communicator, both verbal and written • Understands the nature and demands of Customer Service and Extra Mile Principle • High Speed Internet Basic Troubleshooting Skills • Proficient in basic computer and internet applications • Able to motivate and encourage teammates to step up in performance • Understands the balance between challenges and SMART action planning • Basic knowledge on adaptive coaching • Time and workload management • Can work with minimal supervision The last job I had in oDesk was as Judgement Contributor with the Teraneuro Project for Google from August - November 2014. It was a Data Entry job that required logic and analytical skills, as well as being detailed. My latest job outside oDesk was as Customer Service Specialist II for JP Morgan Chase Bank, N.A. – Philippine Global Service Center from December 2013 - April 2015. My job was basically to be a Telephone Banker who assisted Chase customers with their bank accounts. I was a Top Banker - Division Level for December 2014 and Top Banker - Team Level for December 2014 and January 2015. I have also worked as a full-time Technical Support Representative - Chat and Email Support for High Speed Internet Basic Troubleshooting with TeleTech from May 2007 to April 2009. My job included responding to customer chats and emails about internet connection issues. I've always had good quality scores in my job. While studying, I have worked as a part-time Online English Tutor for RareJob Philippines, Inc. from June 2011 to January 2012. I helped Japanese students and professionals practice and enhance their English Communication Skills. I am a Bachelor of Business Administration Major in Management 2013 graduate from Silliman University. I had my internship at the Bank of the Philippine Islands. I was a Class Honor and a Dean's Lister. With these skills and background, I hope to provide excellent service and build good working relationships with you.

    Groups: Lisnagol | DIRECT™, Outright.com

    $3.33 /hr
    440 hours
    4.75
  2. Philip L.

    Philip L.

    Video Making/Editing & English/Chinese Translation

    France - Last active: 2 days ago - Tests: 3 - Portfolio: 2

    Studying film directing in The International Film School of Paris since 2013, I have directed and edited a few my own films and music videos. It will be always my great pleasure to work for you in all kinds of video projects, including video directing and editing, advertisement making, music video making, etc.

    Groups: Lisnagol | DIRECT™, oTranslators

    $12.22 /hr
    2,337 hours
    4.74
  3. Deepak Simha

    Deepak Simha Agency Contractor

    Corporate Communications

    India - Last active: 06/10/2013 - Tests: 14

    Results oriented Global Management Professional offering diverse experience in the areas of Key Account Management, Strategic Management, Product Development and Corporate Communications in various industry sectors like Insurance, Advertising, Aviation and Print Production. Senior Leadership Role to achieve management vision & goals in planned and stipulated time frame. Seek to contribute in challenging work demanding commercial knowledge, customer focus and people orientation.

    Groups: Lisnagol | DIRECT™

    Associated with: TOTOCOMM

    $44.44 /hr
    92 hours
    4.58
  4. Mellonie G.

    Mellonie G. Agency Contractor

    Virtual Assistant, Email, Social Support Agent

    Kenya - Last active: 12 hours ago - Tests: 10 - Portfolio: 2

    My aim is to provide quality but affordable virtual services to clients both locally and internationally. Though I aim to be affordable I won't compromise the quality of my work .Over the past five years, I have been able to continually learn and improve on my skills making it possible for me to deliver quality work and on time. My competency lies in working as a Personal Assistant, writing and data entry which I enjoy doing based on the client's needs and I am seeking more opportunities to grow my skills and knowledge by working for individuals and companies. I also have experience in transcription which I have been doing for the past six years.

    Groups: Cheetahs, Lisnagol | DIRECT™

    Associated with: Mellonie & Co, Preciss Agency

    $11.11 /hr
    7,125 hours
    4.81
  5. Irena L.

    Irena L. Agency Contractor

    Customer Success Manager, Translator- IT / EN / RO

    Romania - Last active: 12 hours ago - Tests: 16 - Portfolio: 2

    I am a bilingual (Romanian-Italian) Account Management and Customer Service professional with project management and leadership skills. When you decide to hire me you hire someone that will be loyal, trustworthy, will go above and beyond the call of duty constantly. You'll have a team player, dedicated towards the success of your business with the experience necessary to be an A+ team member, with over 10,000 hours worked on oDesk so far and 8 years Customer Service and Account Management experience. I'm a law graduate, fluent in English, Italian and Romanian, I'm a fast learner, I'm independent, organized and I can work with little to no supervision. Do the right thing for your clients and hire someone who can cater to their needs and work towards their satisfaction 100% of the time thus increasing your sales and revenue.

    Groups: Lisnagol | DIRECT™, Pro Customer Service

    Associated with: Upwork

    $19.44 /hr
    10,323 hours
    4.99
  6. Ivy Kimani

    Ivy Kimani Agency Contractor

    **Dedicated and hardworking Recruiter who can Project Manage**

    Kenya - Last active: 10 days ago - Tests: 3

    I am currently working as a virtual recruiter, i have had intensive training and many years of experience. This coupled with the fact that i was an Operations Manager (OM) for a mid-sized outsourcing company, makes me believe that i have the appropriate experience to be a project manager any size of a project.I enjoy a good challenge, and thrive on chaos, which I consider prerequisite attributes for any good provider.

    Groups: Cheetahs, Lisnagol | DIRECT™

    Associated with: Preciss Agency

    $11.00 /hr
    5,982 hours
    4.68
  7. Maria fe B.

    Maria fe B.

    data entry/data encoder, administrative support, customer service

    Philippines - Last active: 12 hours ago - Tests: 2

    Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills. Can also handle Customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name and to obtain a position that will enable me to use my strong organizational skills and ability to work well with people.

    Groups: Lisnagol | DIRECT™

    $3.00 /hr
    8,278 hours
    4.00
  8. Richard C.

    Richard C. Agency Contractor

    Customer Management Expert with 12 years Experience

    Philippines - Last active: 1 month ago - Tests: 13 - Portfolio: 3

    An Accomplished Management Professional specializing in Outsourcing, Business Systems Integration and Administration, Customer Relations Management, Process Improvement and Service Delivery Management. Experienced and qualified in several areas of corporate governance and ICT. Six Sigma and COPC Certified. Providing impeccable outsourced services worldwide that leverages on years of experience gained first-hand from some of the most reputable companies around the globe, like T-Mobile, Capital One and Expedia Travel. Services offered: Project Management Cloud Services Integration Zendesk Help Desk Ticketing Implementation Cloud Automatic Call Distribution Skype Business Integration Outsourcing Strategy Consultation Contact Center Management Services Quality Assurance Six Sigma Process Improvement Business Development and Organization, Virtual Support Presentations Website Creation Creative Writing/Proofing and Editing/language work

    Groups: Article Samurai, Lisnagol | DIRECT™

    Associated with: people_depot

    $11.11 /hr
    1,364 hours
    5.00
  9. Maria del Rosario Calderon

    Maria del Rosario Calderon

    **Professional Journalist and Translator**

    Guatemala - Last active: 2 months ago - Tests: 7 - Portfolio: 1

    Over the last 10 years, I have developed a wide variety of communications materials, for companies and non government organizations. My goal es to work trying to obtain excellent results, in order to achieve more opportunities and gain customer satisfaction. I am also a translator in English-Spanish-English. In this area, I try to make the new translated text an easy to understand document, and to present it as it was originally written in the translated language.

    Groups: Lisnagol | DIRECT™

    $16.67 /hr
    133 hours
    4.79