Customer Care, Customer Service Reprs, Tech Support

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  1. Darko P.

    Darko P.

    Wordpress Developer, Site Migrations, Malware Removals

    Serbia - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    WORDPRESS Expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft and Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.

    Groups: Bluehost Developers and Designers, Microsoft Certified Professionals

    $39.00 /hr
    3,012 hours
    4.99
  2. David Marcus

    David Marcus

    Microsoft Certified Systems Engineer, Journalist and Transcriber

    South Africa - Last active: 16 days ago - Tests: 11 - Portfolio: 1

    Microsoft Certified Systems Engineer; Microsoft Certified Professional. Journalist; Transcriber, Subtitles, Travel Planning. US ENGLISH SPELLING: 1st place out of over half a million test takers! 85 Words Per Minute, 100% Accuracy. My Travel Addiction: I have travelled overland by: Public Transport Motorcycle 4x4 Vehicle Through 74 Countries over the last 20 years of my travelling adult life. I have met many interesting people during these adventures and have acquired insight into how the world works. For 2 years I have specialized in transcribing, which I do while travelling, and have acquired knowledge in many different areas, as I prefer to do academic research interviews. All of my clients are extremely satisfied with the quality of my work.

    Groups: Microsoft Certified Professionals

    $44.44 /hr
    67 hours
    4.88
  3. Ronald T.

    Ronald T.

    Pro Web Designer, Website Development, Webflow, WordPress, Joomla, SEO

    United States - Last active: 4 days ago - Tests: 13 - Portfolio: 12

    I possess a very diverse background and a proven track record of success. I am a personable, reliable, highly skilled individual with decades of experience in information technology, quality assurance, sales, marketing, and customer service. My services include, but are not limited to: ✓ Web Design and Website Development (HTML, PHP, Webflow, WordPress, and Joomla). ✓ WHMCS Development and Management (WordPress, Joomla, or PHP based). ✓ eCommerce - WooCommerce, VirtueMart, Ecwid, X-Cart, and more! ✓ Search Engine Optimization - SEO Campaigns (Web CEO Pro). ✓ Search Engine Marketing - SEM Campaigns (Google AdWords and PPC). ✓ Keyword Research and Analysis (Market Samurai and Web CEO Pro). ✓ Website SEO Site Audits (Web CEO Pro Desktop Edition). ✓ Website Content Inventory and Analysis (Proprietary Methods). ✓ Marketo, Infusionsoft, OntraPort, and Eloqua Administration and Management. ✓ Google Analytics, Webmaster Tools, AdWords, AdSense, and more! Ron aka LanWanMan, Upwork Freelancer since 2009 — Upwork Client 100% Recommended — Upwork 5.0 Rating — 2,900 Plus Hours — Upwork "Top Rated" — Upwork Money Back Guarantee Program Guaranteed Freelancer (Client / Job Dependent). Several repeat clients. Please take a moment to review my work history, feedback, and ratings below. For you convenience, my resume is attached to the portfolio section of my freelancer profile here on oDesk. Pay rates are negotiable dependent upon contract duration, complexity, and estimated total earnings. Your Success is My Success! Cheers! Ron aka LANWANMAN, Ocala, Florida USA TECHNOLOGIES AND APPLICATIONS (Partial List): WordPress, Joomla, RocketTheme and Gantry Framework, StudioPress and Genesis Framework, Webflow, WooCommerce, VirtueMart, Ecwid, X-Cart, WHMCS, PHP, MySQL, HTML5, CSS3, WHM, cPanel, Google Analytics, Google Webmaster Tools, Google AdSense, Google AdWords, PPC, SEO, SEM, Infusionsoft, OntraPort aka Office Autopilot, Marketo, Eloqua, MailChimp, AWeber, Zopim, Kayako Resolve…. ► Free yourself from the technological maze. Hire LanWanMan on Upwork TODAY! ◄

    Groups: Article Samurai, AWeber...

    $38.00 /hr
    2,888 hours
    5.00
  4. Ciprian B.

    Ciprian B.

    Citrix and Microsot Senior Engineer

    Romania - Last active: 2 days ago - Tests: 2 - Portfolio: 1

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized application support, desktop support, administrator to advanced virtualization implementations jobs combined with programming skills . For the last four years I've also been working designing, building and support the following: Citrix VDI-in-a-BOX, XenApp, XenServer, XenDesktop, NetScaler products Microsoft RDS, Server 2003 - 2012 R2, Hyper-V VMWare ESXi 3 years Experience with desktop Virtualization on Citrix products. Citrix (CCA, CCAA, CCA-N, CCP-N, CCEE, CCIA, CCP-V, CCE-V) Microsoft (MCP, MCDST, MSCA, MCS, MCITP, MCSE) Excellent technical skills on Enterprise networks Expert-level hands-on operation of Citrix Products and associated third party management and support tools. Experience leading VDI (View and/or Xen) projects; Experience working as a consultant; Experience architecting and managing streaming applications over a VDI environment. I am confident I'll be a great asset to your project or organization, and look forward working with you! Certifications : Citrix : CCA Citrix Certified Administrator XenApp 6.5 CCAA Citrix Certified Advanced Administration XenApp 6.5 CCA Citrix Certified Administrator XenDesktop 5 CCA Citrix Certified Administrator XenServer 6.0 CCEE Citrix Certified Enterprise Engineer CCIA Citrix Certified Integration Architect CCP-V Citrix Certified Professional - Virtualization CCE-V Citrix Certified Expert - Virtualization CCA-N Citrix Certified Associate - Networking CCP-N Citrix Certified Professional - Networking Microsoft: MCITP Virtualization Administrator on Windows Server 2008 R2 MCSA 2012 / 2008 / 7 MCSE 2012 Server Infrastructure Solutions Expert MCSE 2012 Private Cloud MCSE 2012 Desktop Infrastructure MCP Microsoft Certified Professional MCDST Microsoft Certified Desktop Support Technician on Windows XP Microsoft Specialist 2012 Server Virtualization with Windows Server Hyper-V and System Center Specialist MCTS Windows 7, Configuration MCITP Enterprise Desktop Support Technician on Windows 7 MCSA Windows 7 (MCSA) MCTS Windows Server 2008 Active Directory, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration MCTS Windows Server 2008 Applications Infrastructure, Configuration MCITP Enterprise Administrator on Windows Server 2008 MCSA Windows Server 2008 (MCSA) MCTS Windows Server 2008 R2, Server Virtualization MCTS Windows Server 2008 R2, Desktop Virtualization Other : ITIL V3 Foundation Certified IT Service Management Apple Product Professional Strong VCP, Cisco CCNA , Hardware knowledge, software development Pascal,c++,visual c++, SQL, Java, Active Directory & Exchange,Lotus Notes Remedy, Tivoli, Assyst Ability : team spirit, optimist, sociable, high capacity of learning, dynamic, flexible, skilled team leader, organized, efficient.

    Groups: Microsoft Certified Professionals

    $50.00 /hr
    150 hours
    4.97
  5. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 3 days ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $75.00 /hr
    2,231 hours
    4.86
  6. Bipin G.

    Bipin G.

    Juniper | Cisco | Exchange | VMware Expert

    Nepal - Last active: 2 days ago - Tests: 7 - Portfolio: 7

    I specialize in Juniper, Cisco, Exchange, Windows Server and VMware technologies. Here are the lists of products that I have worked with: - Juniper - SRX, vSRX, SSG, M, Netscreen, J, MX, EX, QFX, etc. series. Cisco - 2960, 3650, 3750x, 3850, 881, 1921, 2811, 2911, ASA, FirePower, etc. Microsoft - Windows Server 2008/2012, Exchange 2007/2010/2013, Office 365, etc. VMware: - VMware vSphere, VMware Horizon View, etc. LinkedIn: http://np.linkedin.com/in/bipingiri Blog: http://www.mustbegeek.com/ Skills: Juniper/Cisco:- RIP, OSPF, BGP, MPLS, COS, QoS, VLANs, STP, RSTP, MSTP, VTP, HSRP, GLBP, VRRP, VC, VPN, IPSec, IPS, IDS, Anti-Virus, Anti-Span, Syslog, SNMP, NetFlow, jFlow, sFlow, NAT, IPv4, IPv6, etc. Microsoft:- AD DS, AD CS, AD FS, AD RMS, DNS, DHCP, RRAS, Hyper V, Failover Cluster, NLB, RDP, DAG, PowerShell, IIS, VPN, IPSec, SSL VPN, FTP, Group Policy, Licensing, etc. I have experience and expert knowledge of various Microsoft technologies like Windows Server 2003/2008/2013, Exchange 2007/2010/2013, Database 2008/2012, Hyper V, PowerShell. Likewise, I have deployed virtualization infrastructure with VMware's VMware vSphere and Microsoft's Hyper-V solutions. Well versed with monitoring tools like SolarWinds and PRTG. Education High School = Computer Programming Specialization Bachelors Degree = Bsc in Computer Networking and IT Security >>>>Vendor Certifications<<<< Juniper * Juniper Networks Certified Internet Associate (JNCIA) * Juniper Networks Certified Specialist Security (JNCIS-SEC) * Juniper Networks Certified Professional Security (JNCIP-SEC) * Juniper Networks Certified Internet Specialist (JNCIS-ENT) * Juniper Networks Certified Professional Enterprise Routing and Switching (JNCIP-ENT) * Juniper Networks Certified Support Professional (JNCSP-ENT) Cisco * Cisco Certified Network Associate (CCNA) * Cisco Certified Network Associate Security (CCNA Security) Microsoft * Microsoft Certified Solutions Associate (MCSA: Office 365) * Microsoft Certified Solutions Expert (MCSE: Exchange 2013) * Microsoft Certified Solutions Associate (MCSA: Server 2008, Server 2012) * Microsoft Certified IT Professional (MCITP: Server 2008) * Microsoft Certified Systems Engineer (MCSE: Server 2003)

    Groups: Microsoft Certified Professionals

    $45.00 /hr
    1,040 hours
    4.98
  7. Vyacheslav D.

    Vyacheslav D.

    Microsoft Certified Professional: MCSE, MCSA, MCITP

    Ukraine - Last active: 4 days ago - Tests: 10 - Portfolio: 11

    My point - make all tasks with maximum effectiveness and less expenses. I have 10 years of hands-on experience as a system administrator/IT manager. Looking for interesting job / project(s). Able to work independently, but also is flexible team player with excellent communication and interpersonal skills. Skills and knowledge - Microsoft software/services = Microsoft Windows 2003/2008/2012 server products = Windows XP/Vista/7/8 desktops + mass-deployment tools/technologies = DHCP/DNS/FTP = DFS namespaces & replication = Active Directory planning, setup, maintenance and troubleshooting = Active Directory Federation Services = Terminal Services / Remote Desktop Services / RemoteApp = Group Policy = Access Control and Auditing setup = MS Exchange 2007/2010/2013 = MS Office 2003/2007/2010/2013/365 = MS SQL 2000/2005/2008 = Microsoft Hyper-V My MS certification: https://mcp.microsoft.com/Anonymous//Transcript/Validate Transcript ID 982200 Access Code Prima753

    Groups: Microsoft Certified Professionals

    $33.33 /hr
    371 hours
    4.99
  8. Gabriel Teodor Bunbac

    Gabriel Teodor Bunbac Agency Contractor

    Senior Sharepoint Architect Microsoft Certified

    Romania - Last active: 2 days ago - Tests: 8 - Portfolio: 12

    Highly proficient SENIOR SHAREPOINT ARCHITECT/ CONSULTANT/ ADMINISTRATOR/ DEVELOPER (more than 14 years IT experience and more than 8 years Sharepoint experience), I participated in all the phases of a project: business analysis, hardware and software architecture design, implementation, configuring solutions and after that, the administration and system maintenance. In the last 4 years I finished more than 203 projects and worked more than 3081 hours gathering for all 5/5 rating and good feedbacks.

    Groups: Microsoft Certified Professionals

    Associated with: IT-Share

    $40.00 /hr
    1,911 hours
    5.00
  9. Denis dominik K.

    Denis dominik K. Agency Contractor

    IT Systems Engineer/ IT Consultant

    Croatia - Last active: 2 days ago - Tests: 3

    For past 8+ year in IT field i came in touch with Vmware/View,Microsof,Cisco and Linux/Unix based technologies. Started as Network Technician for Cisco equipment and installation and basic configuration of the Cisco equipment, and development of technical documents. Protection of network equipment, "security" which refers to Cryptocard Blackshield & RSA-ID authentication and continue via Windows Server W2K3/W2K8R2/SBS/Exchange and Hyper-V with basic Linux/Unix/HPUX administration. At the moment i am Consultant in Vmware/Hyper-V arena for virtualization of operating systems and maintains with more than 3 years experience. Simultaneous work on multiple projects has give me ability to learn how to organize my tasks and time schedules. Creative, self initiative, good communication and presentation skills, teamwork is not a problem.

    Groups: Microsoft Certified Professionals

    Associated with: Oenia IT Agency

    $30.00 /hr
    2,723 hours
    4.96