Customer Care, Customer Service Reprs, Tech Support

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  1. David Marcus

    David Marcus

    Microsoft Certified Systems Engineer, Journalist and Transcriber

    South Africa - Last active: 7 days ago - Tests: 11 - Portfolio: 1

    Microsoft Certified Systems Engineer; Microsoft Certified Professional. Journalist; Transcriber, Subtitles, Travel Planning. US ENGLISH SPELLING: 1st place out of over half a million test takers! 85 Words Per Minute, 100% Accuracy. My Travel Addiction: I have travelled overland by: Public Transport Motorcycle 4x4 Vehicle Through 74 Countries over the last 20 years of my travelling adult life. I have met many interesting people during these adventures and have acquired insight into how the world works. For 2 years I have specialized in transcribing, which I do while travelling, and have acquired knowledge in many different areas, as I prefer to do academic research interviews. All of my clients are extremely satisfied with the quality of my work.

    Groups: Microsoft Certified Professionals

    $44.44 /hr
    67 hours
    4.89
  2. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 1 day ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $75.00 /hr
    2,378 hours
    4.90
  3. Darko P.

    Darko P.

    Wordpress Developer, Site Migrations, Malware Removals

    Serbia - Last active: 1 day ago - Tests: 12 - Portfolio: 4

    WORDPRESS Expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft and Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.

    Groups: Bluehost Developers and Designers, Microsoft Certified Professionals

    $39.00 /hr
    3,082 hours
    4.99
  4. Bipin G.

    Bipin G.

    Juniper | Cisco | Exchange | VMware Expert

    Nepal - Last active: 1 day ago - Tests: 7 - Portfolio: 7

    I specialize in Juniper, Cisco, Exchange, Windows Server and VMware technologies. Here are the lists of products that I have worked with: - Juniper - SRX, vSRX, SSG, M, Netscreen, J, MX, EX, QFX, etc. series. Cisco - 2960, 3650, 3750x, 3850, 881, 1921, 2811, 2911, ASA, FirePower, etc. Microsoft - Windows Server 2008/2012, Exchange 2007/2010/2013, Office 365, etc. VMware: - VMware vSphere, VMware Horizon View, etc. LinkedIn: http://np.linkedin.com/in/bipingiri Blog: http://www.mustbegeek.com/ Skills: Juniper/Cisco:- RIP, OSPF, BGP, MPLS, COS, QoS, VLANs, STP, RSTP, MSTP, VTP, HSRP, GLBP, VRRP, VC, VPN, IPSec, IPS, IDS, Anti-Virus, Anti-Span, Syslog, SNMP, NetFlow, jFlow, sFlow, NAT, IPv4, IPv6, etc. Microsoft:- AD DS, AD CS, AD FS, AD RMS, DNS, DHCP, RRAS, Hyper V, Failover Cluster, NLB, RDP, DAG, PowerShell, IIS, VPN, IPSec, SSL VPN, FTP, Group Policy, Licensing, etc. I have experience and expert knowledge of various Microsoft technologies like Windows Server 2003/2008/2013, Exchange 2007/2010/2013, Database 2008/2012, Hyper V, PowerShell. Likewise, I have deployed virtualization infrastructure with VMware's VMware vSphere and Microsoft's Hyper-V solutions. Well versed with monitoring tools like SolarWinds and PRTG. Education High School = Computer Programming Specialization Bachelors Degree = Bsc in Computer Networking and IT Security >>>>Vendor Certifications<<<< Juniper * Juniper Networks Certified Internet Associate (JNCIA) * Juniper Networks Certified Specialist Security (JNCIS-SEC) * Juniper Networks Certified Professional Security (JNCIP-SEC) * Juniper Networks Certified Internet Specialist (JNCIS-ENT) * Juniper Networks Certified Professional Enterprise Routing and Switching (JNCIP-ENT) Cisco * Cisco Certified Network Associate (CCNA) * Cisco Certified Network Associate Security (CCNA Security) Microsoft * Microsoft Certified Solutions Associate (MCSA: Office 365) * Microsoft Certified Solutions Expert (MCSE: Exchange 2013) * Microsoft Certified Solutions Associate (MCSA: Server 2008, Server 2012) * Microsoft Certified IT Professional (MCITP: Server 2008) * Microsoft Certified Systems Engineer (MCSE: Server 2003)

    Groups: Microsoft Certified Professionals

    $45.00 /hr
    1,176 hours
    4.98
  5. Vyacheslav D.

    Vyacheslav D.

    Microsoft Certified Professional: MCSE, MCSA, MCITP

    Ukraine - Last active: 3 days ago - Tests: 10 - Portfolio: 11

    My point - make all tasks with maximum effectiveness and less expenses. I have 10 years of hands-on experience as a system administrator/IT manager. Looking for interesting job / project(s). Able to work independently, but also is flexible team player with excellent communication and interpersonal skills. Skills and knowledge - Microsoft software/services = Microsoft Windows 2003/2008/2012 server products = Windows XP/Vista/7/8 desktops + mass-deployment tools/technologies = DHCP/DNS/FTP = DFS namespaces & replication = Active Directory planning, setup, maintenance and troubleshooting = Active Directory Federation Services = Terminal Services / Remote Desktop Services / RemoteApp = Group Policy = Access Control and Auditing setup = MS Exchange 2007/2010/2013 = MS Office 2003/2007/2010/2013/365 = MS SQL 2000/2005/2008 = Microsoft Hyper-V My MS certification: https://mcp.microsoft.com/Anonymous//Transcript/Validate Transcript ID 982200 Access Code Prima753

    Groups: Microsoft Certified Professionals

    $44.00 /hr
    3,622 hours
    4.76
  6. Gabriel Teodor Bunbac

    Gabriel Teodor Bunbac Agency Contractor

    Senior Sharepoint Architect Microsoft Certified

    Romania - Last active: 6 days ago - Tests: 8 - Portfolio: 12

    Highly proficient SENIOR SHAREPOINT ARCHITECT/ CONSULTANT/ ADMINISTRATOR/ DEVELOPER (more than 14 years IT experience and more than 8 years Sharepoint experience), I participated in all the phases of a project: business analysis, hardware and software architecture design, implementation, configuring solutions and after that, the administration and system maintenance. In the last 4 years I finished more than 203 projects and worked more than 3081 hours gathering for all 5/5 rating and good feedbacks.

    Groups: Microsoft Certified Professionals

    Associated with: IT-Share

    $40.00 /hr
    1,942 hours
    5.00
  7. Denis dominik K.

    Denis dominik K. Agency Contractor

    IT Systems Engineer/ IT Consultant

    Croatia - Last active: 4 days ago - Tests: 3

    For past 8+ year in IT field i came in touch with Vmware/View,Microsof,Cisco and Linux/Unix based technologies. Started as Network Technician for Cisco equipment and installation and basic configuration of the Cisco equipment, and development of technical documents. Protection of network equipment, "security" which refers to Cryptocard Blackshield & RSA-ID authentication and continue via Windows Server W2K3/W2K8R2/SBS/Exchange and Hyper-V with basic Linux/Unix/HPUX administration. At the moment i am Consultant in Vmware/Hyper-V arena for virtualization of operating systems and maintains with more than 3 years experience. Simultaneous work on multiple projects has give me ability to learn how to organize my tasks and time schedules. Creative, self initiative, good communication and presentation skills, teamwork is not a problem.

    Groups: Microsoft Certified Professionals

    Associated with: Oenia IT Agency

    $30.00 /hr
    2,763 hours
    4.96
  8. Shadan Sabir

    Shadan Sabir

    System Integration, Solutions, Documentation

    Pakistan - Last active: 05/15/2013 - Tests: 6 - Portfolio: 3

    I have obtained professional and executive expertise in content writing, technical writing, reviews, report writing, executive summaries, user guides, manuals and complete line of documentation. Concept, functionality and theories of the subject intrigue me to learn and then jot down the knowledge for a comfortable reading. My wide range of subjects involve product and service description, feature highlights, operating procedures, engineering processes, analytical reviews and recommendations. My projects are based on actual research, cross referencing and comparative studies. I firmly believe in originality, clarity and quality. My focus in writing is the reduction of learning curve for the reader. I spend more time writing so the reader takes less.

    Groups: Microsoft Certified Professionals

    $33.33 /hr
    0 hours
    5.00
  9. Hassan Zaheer

    Hassan Zaheer

    HFC Cable Broadband Consultant

    Australia - Last active: 12/21/2013 - Tests: 1

    Over 14 years of extensive IP core and Data Center experience with Broadband ISPs; includes building an ISP, plan and deploy IP network core services and Data Center Virtualization. Core integration of IP and mobile networks are one of the key work areas. 8 yrs. of technical project management experience with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure. Technical Pre-Sales - coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements. Design and deployment of Data Center infrastructure, server virtualization (HA enabled vmware clusters) for enterprise and meeting the demands of corporate customers. Deployment of large scale IP networks such as Broadband Cable network (HFC DOCSIS 3.0 delivering 100 Mbps speeds to customers), wireless and fiber networks. Designed and implemented large IP camera surveillance projects based on Pelco and Axis IP camera solution, also configured video analytics. Deployed Video on Demand (VoD) service on SeaChange Multiverse platform and devised billing mechanism. IPTV OTT setup using Adobe Media Server and multiple tools for streaming transcoding and RTMP stream ingest. Working experience includes Cisco routers, Layer 3 switches, Cable Modem Termination Systems (CMTS), Cisco and Juniper firewalls, VPN, BGP, OSPF, MPLS, Multicasting. Also have very good system administration skills on Red Hat Linux, Solaris and Windows. Consolidated several servers in few vmware ESX virtualized environment. Intensive experience on Blue Coat product line including PacketShaper, CacheFlow. PROJECTS o Migration of Broadband Internet services (DOCSIS 2.0 ) from BigBand CMTS (CUDA 12000) to ARRIS Cadant C4 CMTS DOCSIS 3.0 (Headend and HUB) o Responsible for integration of CRM (Customer Relationship Management) system with Incognito BCC (DOCSIS provisioning system) for Broadband, CATV, IPTV and VoD customers. o End-to-End IPTV project, designed and setup OTT video streaming for clients in Canada using Adobe Media Server 5, direct ASI feed was encoded and then Transcoded to H.264 for streaming over RTMP to AMS. IPTV clients are android boxes using either customized application using librtmp or customized version of XBMC. o IPTV OTT setup using USTREAM and TikiLIVE CDN, for clients on Europe. I’m considering using ZIXI protocol (zixi.com) to compensate the internment bandwidth issues and it works amazingly well on low bandwidth has feature like advanced FEC. o VMware Data Center migration of 50 plus servers from stand-alone hardware servers to HA vmware vSphere 5 HA cluster environment. o Deployment of Frontporch platform for targeted browser based notification based on user behavior. Also have industry certifications VMware Certified Professional 5 - Data Center Virtualization VCP5-DCV, PMP (Project Management Professional), OCP (Oracle Certified Professional), Oracle Solaris 10 System Administrator Microsoft MCSE, Juniper Networks, JNCIP-ENT (Enterprise Routing and Switching Professional), JNCIP-SEC (Security, Professional)

    Groups: Microsoft Certified Professionals

    $50.00 /hr
    0 hours
    5.00