Customer Care, Customer Service Reprs, Tech Support

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  1. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  2. Muhammad Kamran

    Sharepoint/C#/VB.NET/ASP.NET MVC/Magento Developer

    Pakistan - Tests: 2 - Portfolio: 10

    • Senior Software Engineer with 9+ years of experience in design, development and delivery of innovative and scalable Microsoft centric web solutions. • Extensive experience of developing web based enterprise applications using ASP.NET Webforms, ASP.NET MVC, AJAX, Javascript, JQuery, HTML, CSS, XML and SQL Server. • Over 3+ years of Experience in Installing, Configuring, Administrating, Maintaining and Troubleshooting Microsoft Office SharePoint Server (MOSS) 2007. • Extensive experience of developing multithreaded middleware components. • Extensive experience in Developing and building WebParts using SharePoint object model. Highly skilled with object oriented design patterns and architectures. • Strong knowledge of Microsoft technologies including MOSS 2007, .NET, AJAX, ASP.NET Webforms, ASP.NET MVC, WCF, Entity Framework and SQLSever. • With over 5 years of working with U.S based clients, successfully delivered 10+ ASP.NET web applications including a product platform for an on-demand software company. • Worked through all the phases of Software Development Life Cycle (SDLC) including Requirements Gathering, Analysis, Design, Development, Testing, Production and Post-production Support. • More than 3 years of experience in developing custom extensions for Magento Commerece.

    Groups: Microsoft Certified Professionals

    $16.67 /hr
    1,764 hours
    5.00
  3. Prakash G.

    Prakash G.

    System and Network Admin

    Nepal - Tests: 7 - Portfolio: 1

    As a System and Network Administrator I have worked more than 6 years .I am Certified RHCE(5.1),CCNA,MCSE(windows server 2003). I am experienced in both Windows and Linux Environment , Routing and Switching ,Cisco Security ,Voice ,Virtualization. Fields and Technologies which i have worked on . 1. Linux/Unix,Debian Server setup ,troubleshoot and maintenance (Mail,DNS,DHCP,SQUID,Gateway,NMS,Samba ,LDAP,Webserver etc .). 2.Windows server Setup ,troubleshoot and maintainance (AD,DNS,DHCP,Routing and Remote Access ,Security ,IIS,Mail, etc) 3.Router and Security (routing (RIP,OSPF,EIGRP,BGP) Switching (VLAN,Trunk ,STP,Intervlan Routing etc) Access list ,NAT,PAT) 4. Virtulization (VMWARE ESXI (4/5),Xen ,VMWARE SERVER,HYPR-V). 5.VOICE (Cisco CME ,ASTERISK ,Go-Autodial,Elastics,Trixbox,) 6 .Linux Security .(IPTABLES ,SNORT, etc). 7.Backup (Amanda,Zimanda ,Rsync,HP Dataprotector ) 8.System Tools (Solarwinds,HP SIM,SUM)

    Groups: Microsoft Certified Professionals

    $11.11 /hr
    42 hours
    4.28
  4. Alin Daniel Stanciu

    Alin Daniel Stanciu

    IT professional (MCP) with 15 years of experience

    Romania - Tests: 11 - Portfolio: 1

    I provide high quality services in following areas Administration and solution architecture: - MS Windows Server 2003 - MS Windows Server 2008 / 2008 R2 - MS Windows Server 2012 - MS Windows 8 - MS Windows 7 - MS Windows XP - Active Directory - MS Exchange Server 2003 - MS Exchange Server 2007 - MS Exchange Server 2010 - MS Exchange Server 2013 - Office365 - Hyper-V - VMWare - Citrix - Network services (DNS, DHCP, Remote Access, NAP, etc.) - Network inventory and monitoring - Security auditing - Application and desktop virtualization - Server virtualization - Server and application monitoring Documentation: - IT policies (for end users, security policies, cross-departmental policies, etc) - Create Step-by-Step guides - Create video-tutorials - Create manuals for various SW products - Translation EN->RO, proof reading

    Groups: Microsoft Certified Professionals

    $30.00 /hr
    53 hours
    5.00
  5. John raphael D.

    John raphael D. Agency Contractor

    Digital Marketing Strategist | Project Manager | SEO

    Philippines - Tests: 6 - Portfolio: 6

    With more than six years of experience in Online Marketing and Project Management. I help companies create online marketing strategies to help improve their online brand visibility, increase their conversion rates, and improve their sales. I specialize in the following areas: - Digital Marketing Strategy - Conversion Funnel Optimization - Google Analytics Optimization (and analysis of data) - Google Webmaster Tools - Website Evaluation - Website Optimization - Pay Per Lead Campaign Strategy - Content Marketing (including the creation of Content Marketing Calendar) - Call Tracking Setup [Call Tracking Metrics, Twilio, CallRail, CallFire] - Project Management I also have experience with the following: - Infusionsoft - Lead Pages - Optimize Press - Constant Contact - Mail Chimp - Aweber I use Project Management tools like Asana, Teamwork PM, Basecamp, and Trello to track and manage projects. I also have a flexible time schedule to accommodate the needs of my clients. I would like to speak to you about how I can leverage my experience to take your business to the next level.

    Groups: Microsoft Certified Professionals

    Associated with: Joven Solutions, Ravhen Solutions Agency

    $30.00 /hr
    6,148 hours
    4.85
  6. Riyazuddin S.

    Riyazuddin S.

    Ethical Hacker - Windows-Linux-Security-Networking-Web Apps-Virtualiza

    India - Tests: 7

    - *nix (RHEL, CentOS, Debian, Ubuntu, FreeBSD, Solaris, OpenSolaris, etc) - Windows (2000/XP/Vista/7, 2003/2008 Server) - Cloud Computing (Amazon, Rackspace) - Virtualization Solutions(KVM, Qemu, Xen, VMware ESX, Hyper-V, Xen) - Virus, Malware, Spyware, Rootkit removing. - Networking (Cisco Routing and Switching) - Mac OSX 10.5.x, 10.6.x - Gateways (DHCP, DNS, Firewalls, Interface Bonding, Traffic Shaping, Proxy Server, etc) - File Servers (Samba, NFS) - Web Servers (Apache, IIS, Nginx, Lighthttpd, Apache Tomcat, etc) - Database Servers (MySQL, PostgreSQL, MS SQL) - FTP Servers (vsftpd, proftpd, pureftpd, etc) - VoIP (Asterisk) - Mail Servers (Qmail, Postfix, MS Exhange server etc) - Secure VPN (OpenVPN, Vyatta) - Backup Systems (Amanda, Bacula, Duplicity, Rsnapshot, etc) - Server Health Monitoring Systems (Nagios, MRTG, Monit, Cacti, Munnin, etc) - Storage Solutions (LVM, RAID) - Code Versioning Systems (SVN, Git, Mercurial) - Project Management Systems (Trac, Redmine, dotProject) - Security Frameworks (SELinux, AppArmor) - Failover, Load Balancing, Clusters - Payment Gateways (Siemens PPI) - Security and Performance Optimizations - Misc Tools (WHM/Cpanel, WHMCS, Plesk, Layered Panel, etc) - HTML, PHP, CSS, C, C++

    Groups: Microsoft Certified Professionals

    $17.78 /hr
    220 hours
    4.95
  7. Shahid Mehmood

    Shahid Mehmood

    Expert Software Engineer(ASP.NET/C#,MVC,WCF,NOP Commerce)

    Pakistan - Tests: 5 - Portfolio: 8

    I have more than 7 years of experience in Software development. I believe in long term relationships with my clients by delivering them best solutions as per their requirements.I am seeking opportunities to build websites from the ground up for you or for your business. I work for providing complete solutions to my clients with the help of Microsoft technologies. My expertise is ASP.NET, MVC , C#, web services, WCF, AJAX, MS Access, MS SQL Server, My SQL, XML, XHTML, Java Script, jquery, prototype, ADO.Net, OR mappers, Microsoft Visio. My core competency lies in complete end-end management of a development project, and I am seeking opportunities to build websites from the ground up for you or your business. Strong Analytical and Problem Solving Skills Can deliver project/module/deliverable in a Timely Manner Experienced, Self-starter , Reliable , Great Customer Service

    Groups: Microsoft Certified Professionals

    $10.00 /hr
    10 hours
    4.90
  8. Gaurav Kushwaha

    Gaurav Kushwaha Agency Contractor

    Expert System Administrator, Expert Programmer ( Java and scripting )

    India - Tests: 10

    Over the last 5 yrs I am working in areas like J2EE, Linux and Windows system administration which includes WebServers ( Apache, IIS ), Mail Servers ( Postfix , Exchange ),LDAP, AD, DNS, MySQL, CMS ( Joomla, Drupal, WP, Magento), Asterisk, Nagios, SMS Gateway etc. I have done virtualization using HyperV, VmWare and VirtualBox. Also, I have also setup security for systems using vlans, IpTables, port blocking etc. In addition to above mentioned server systems, I have done migrations of websites from Linux to Windows and vice versa,and migrations of mail servers from postfix to exchange and exchange to office365 and vice versa. I have setup also backups ( both enterprise grade and with small scripts ). Till now I have worked on Labtech and Nagios to monitor and also to provide proactive maintenance to systems. I know programming as well, so I try not to do repetitive work and hence create scripts, which results in less errors and better productivity. I have knowledge of Java, Java script, Shell Scripting, php and SQL.

    Groups: Microsoft Certified Professionals

    Associated with: AKBSoftTech

    $8.33 /hr
    460 hours
    4.97
  9. Hafiz Zohaib Hafeez

    Hafiz Zohaib Hafeez Agency Contractor

    Windows Server and Messaging Specialist

    Pakistan - Tests: 4 - Portfolio: 7

    A highly skilled Microsoft platform consultant with extensive experience with Windows Server, Active Directory, Exchange and Office365, with an emphasis on migrations/transitions, support and implementation. I have more than 10 years hands on and in-depth experience with Windows Server, Exchange and Office365. Over the last few years I have been involved heavily in Exchange/Office365 migration and infrastructure support projects. My areas of expertise are: Active Directory Microsoft Exchange (2003 - 2013) Windows Server and Small Business (2003 - 2012) Virtualization (Hyper, VMWare) Firewalls (ASA, Watchguard XTM, PfSense) Microsoft Data Protection Manager. I have strong troubleshooting skills and solid reputation for providing outstanding technical support.

    Groups: Microsoft Certified Professionals

    Associated with: Microsoft Exchange Support, Mustafa Techs

    $24.67 /hr
    866 hours
    5.00
  10. Denis dominik K.

    Denis dominik K. Agency Contractor

    IT Systems Engineer/ IT Consultant

    Croatia - Tests: 3

    For past 8+ year in IT field i came in touch with Vmware/View,Microsof,Cisco and Linux/Unix based technologies. Started as Network Technician for Cisco equipment and installation and basic configuration of the Cisco equipment, and development of technical documents. Protection of network equipment, "security" which refers to Cryptocard Blackshield & RSA-ID authentication and continue via Windows Server W2K3/W2K8R2/SBS/Exchange and Hyper-V with basic Linux/Unix/HPUX administration. At the moment i am Consultant in Vmware/Hyper-V arena for virtualization of operating systems and maintains with more than 3 years experience. Simultaneous work on multiple projects has give me ability to learn how to organize my tasks and time schedules. Creative, self initiative, good communication and presentation skills, teamwork is not a problem.

    Groups: Microsoft Certified Professionals

    Associated with: Oenia IT Agency

    $30.00 /hr
    2,825 hours
    4.96