Customer Care, Customer Service Reprs, Tech Support

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  1. Hendrick Hueck

    Hendrick Hueck

    Customer Service Specialist

    United States - Last active: 4 days ago - Tests: 5

    I have been working face to face with customers for 5 years as a manager at Mc Donalds, where I have honed my communication skills and developed a high level of problem solving skills. I also learned managing daily expenses, managing labor costs, managing inventory(daily/weekly/monthly), and working with many teammates to acchieve excellence. I will do my very best to accomplish goals and tasks set for me and I thank you for taking the time to review my job request.

    $11.16 /hr
    191 hours
    5.00
  2. Benjamin S.

    Benjamin S.

    Customer Service/ Marketing / Editing

    United States - Last active: 1 day ago - Tests: 7 - Portfolio: 1

    I am a motivated husband and father of three currently wrapping up my BS in Computer Science at Austin Peay State University. I am looking for Customer Service. Marketing, and Editing work that can allow me to take care of my family while benefiting both the company that I am providing services to, as well as allowing me the flexibility to work from my home. I have extensive experience in customer service and have also spent the past 12 Months as an editor/ content marketing manager for a successful company in the field of business and technology innovation. I am a fast learner in any field that I am employed and always prove myself to be a more than competent asset to any company that numbers me in their ranks.

    $20.00 /hr
    1,202 hours
    4.82
  3. Martin Galis

    Martin Galis

    Customer Service Professional

    Slovakia - Last active: 10 hours ago - Tests: 2

    I am residing in Bratislava, Slovakia, where I can offer my service as a part or full time freelancer. Recently, I have returned from long almost 4 months trip around South America and now, I am ready and excited to start working. Before I left on a career break, I had been working at IBM for several years, most lately at application management function. My sooner jobs included a work for an NGO and a summer jobs in USA during my studies. All my jobs gave me a lot of useful knowledge and both soft and hard skills. I consider myself strong in customer support, communication, writing, problem solving. I love learning new competences and broaden my experience. I never stay on one position for more than 2 years, as I want to constantly develop myself. I consider myself as hard-working, reliable and adaptive to new environment. My new position in IBM has also prepared me for high levels of stress. If my profile sounds promising, feel free to contact me, I am looking forward to work with you. Thank you for reviewing my account. Kind Regards, Martin

    $12.00 /hr
    501 hours
    5.00
  4. Keisha Williams

    Keisha Williams

    very good at customer service.

    Jamaica - Last active: 1 month ago - Tests: 1

    For three years i have been working in customer service. I am certified in that area and is seeking the opportunity to working further in that field to excel to supervising and enhancing your organization. I also have caribbean examination passes; English language at level 3, social studies at level 2 and principles of accounts also at level 3.

    $5.56 /hr
    384 hours
    4.55
  5. Virgilio Manzanas

    Virgilio Manzanas

    Technical Support/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 6

    Ive been in the call center industry for over 6years. My experience in the industry has helped me develop my passion for customer service. I also acquired the ability to effectively communicate with people. I handled calls from some of the leading telecommunication companies in the US like verizon, Time warner cable and BrightHouse Networks. My aim is to provide my employer excellent quality work I'm looking for a challenging career in the customer service/ technical support or email support field but i also love to learn new things. Im a fast learner.

    $3.00 /hr
    2,034 hours
    5.00
  6. Lorraine Grijaldo

    Lorraine Grijaldo

    Sales Training Supervisor/ Customer Service

    Philippines - Last active: 2 days ago - Tests: 4

    Career Objective: Highly motivated and goal-oriented young professional and to find a job that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities. I am looking for a part time and/ or full time job Work Experience: ► Freelancer-Customer Service Representative April 2014 – Present OnlineJobs.ph (Virginia, USA) •Email our customers to respond on product inquiry, order and/or replacement, etc •Update customers on their delivery status, cancellation, refund •Handle customers who are missing items from their order •Handle sales prospecting ► Freelancer-Customer Service Representative (Project Completed) Feb. 21, 2014 – July 5, 2014 oDesk Corporation (Florida, USA) •Receive inbound calls from customer who booked appointment to clean & organize their garage •Answer customers’ questions and queries about products and services via phone & email •Provide quality customer service on every call and email sent. •Communicate clearly and effectively to customers •Recognizing and managing assertive customer calls. ► Sales Training Supervisor (Tupperware Brands Philippines) February 20, 2012 to October 14, 2013 • Responsible for training, development and motivation of our sales force. • Supporting the Branch Manager in driving sales performance and sales force motivation. • Communicates Marketing plus plans & updates through assemblies, merchandising & product display • Achieves at least 120% growth on our monthly goal in our key performance indicators: sales, activation / dealer retention & recruitment • Provides good quality customer service through product knowledge and services. ► South Area Sales Supervisor (Classic Characters Inc. - Canadian Bedsheets) September 2011 to February 2012 (5 months contract) • Achieving sales target monthly & monthly visits on all SM South Area stores • Managing the store’s profitability & market area potentials. • Implementation of the brands standard in store operations and customer service • Inventory management and control & monitoring • Leading and motivating a team of Sales Associates ► Customer Relations Staff (Amway Philippines LLC) September 2007 to May 2011 • Ensure accuracy in collecting cash and credit card amounts for the orders placed by customers. • Create and keep records on sales for the day and submit them immediately to Finance Department. • Handles all orders of our international customers from Malaysia, Thailand, Japan, Taiwan and China • Proven leadership skills through reassignments from Cebu Branch, Shaw Branch and to Makati Branch • Acted as OIC in Cebu and Mandaluyong Branch in managing the store and ensuring that daily business operations are strictly monitored. • Help in organizing the ordering process by suggesting number system in the store • In-charge in product selling for provincial product caravans in Tarlac, Baguio, Pampanga, Product Launches, International and Local Conventions. Trainings and Development: • Time Management Workshop, Ms. Teresa M. Teodoro - Beltran ( March 8, 2010) • Basic Mandarin Class, Languages Internationale ( January 28, 2010) • Intermediate Mandarin Class, Languages Internationale ( July 29, 2010) • Tupperware Chairman’s Success Development Seminar – Mr. Rick Goings (July 25, 2013) Computer Skills: • Proficient with Microsoft Word, Excel, PowerPoint, Email and the Internet Interests/ Activities: • Reading motivational books of my favorite authors: Og Mandino, Robert Kiyosaki, Robin Sharma • Loves playing badminton & bowling; enjoys watching any Jackie Chan’s action/adventure/comedy movies and involving myself in nature activities like bird watching

    $4.44 /hr
    1,071 hours
    5.00
  7. Helen antoniette C.

    Helen antoniette C.

    Customer Service, Sales & Technical Specialist

    Philippines - Last active: 10 hours ago - Tests: 3

    Hard-working and independent contractor with experience in administrative and recruitment tasks. Passionate in account management and B2B coordination by providing effective channels of communication and high service level experiences. Has years of experience in the call center industry handling various B2C accounts for high-volume Fortune 500 companies. Dealt with customer and technical support roles and have been highly valued as a team player. Enjoys team meetings and loves solving problems.

    $5.56 /hr
    2,910 hours
    5.00
  8. Angel Owens

    Angel Owens

    5*Star Customer Service Specialist

    United States - Last active: 1 day ago - Tests: 6

    I am looking to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people whether by phone or in person. Create integrated strategies to develop and expand existing customer sales,relationships, brand/product evolution, and media endorsement just to name a few. I would like to apply my experience where it can be utilized to improve customer satisfaction,and repeat business.

    $11.11 /hr
    5,552 hours
    5.00
  9. Zeinab ElKady

    Zeinab ElKady

    Project Planner/ Customer Service Leader

    United States - Last active: 20 days ago - Tests: 6 - Portfolio: 3

    I seek a role in a dynamic role where I can utilize my analytical skills to solve business challenges and deliver exceptional customer service through innovative solutions. I also seek to exploit Knowledge and skills in conducive environment to the fullest extent and attend the ultimate objective of the organization through a continuous learning approach.

    $11.11 /hr
    1,709 hours
    4.63
  10. Lamiesha S.

    Lamiesha S.

    Customer Service/Data Entry Professional

    United States - Last active: 23 days ago - Tests: 8

    I have 8+ years in the customer service field. I have moved from an Admin role to inbound/outbound agent, Quality Assurance and up to a supervisor. My core competency lies in talking with people, and data entry. I am seeking either a phone or admin position on the weekends or at nights. I am willing to do inbound or outbound, data entry and admin. I have experience with Microsoft word, excel, powerpoint, and google docs. I am able to type 60 wpm.

    $10.00 /hr
    310 hours
    5.00