Customer Care, Customer Service Reprs, Tech Support

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  1. Jordon Peeple

    Jordon Peeple

    Cisco Network Engineer

    United States - Tests: 4

    Over 7 years of experience designing, implementing and Troubleshooting Medium to Enterprise size networks. Currently holds a Cisco Certified Network Professional certification in Route and Switch, Cisco Borderless Networks R&S Support Specialist certification. Actively Pursing Cisco Certified Internetwork Expert, having passed the written portion. Skilled in Cisco routing and switching, Wireless, and Security

    $88.89 /hr
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  2. Sandeep Choudhary

    Sandeep Choudhary

    Cisco WLAN Professional

    Germany - Tests: 6

    Working from last 3 years as Cisco Network Engineer. My goal is to be the best at whatever I do. I want to be a successful career person who can act as a source of inspiration to others to do their best. My specialization are: 1. CCNA R&S 2. CCIE Wireless Main Tasks: • Configuration of routing and switching equipment • Implementation of Global WAN/ LAN/ WLAN strategies • Definition of virtual Networks • Global WAN Administration and Monitoring • Optimization and Expansion of group Network • Diagnosis and elimination of network Failure • Implementation of site connections • Manage, Support, Implement Wireless connections worldwide • Reporting network operational status by gathering, prioritizing information and managing projects • Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standard • Maximizing network performance by monitoring performance, troubleshooting network problems and outages and scheduling upgrades • Manage deployment and testing of code updates for wireless systems, such as ISE,ACS, WCS/NCS/PI, and WLC. • Responsible for advanced enterprise wireless LAN administration and design, point-to-point and point-to-multipoint topologies. • Resolve escalated hardware and software issues related to LAN/WAN. *** Here is my personal blog: rscciew.wordpress.com

    $16.00 /hr
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  3. Cristian Santiago

    Cristian Santiago

    Infrastructure Administrator(esp. Windows) and Expert Problem Solver

    United States - Tests: 3

    I have been working on IT for almost 15 years now. I am a generalist, a problem solver. I have more experience on Windows Infrastructure but I do also get along pretty well with Unix environments. I have worked for Microsoft Enterprise Support, then continued working as infrastructure administrator for other companies. I have experience in different kinds of Technology and even if I don't have, I can pick it up really quick, my mind seems to be wired up that way.

    $22.22 /hr
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  4. EZ Bardeguez

    EZ Bardeguez

    IT Helpdesk, Administration, Automation, and Scripting

    United States - Tests: 5

    Currently a Full Time IT Manager at an Experiential Ad Agency in the heart of New York City's SoHo District. I am well versed in all front-of-house technologies (e.g. Windows and Apple Deployment, Mail servers, User accounts, etc.) to Back-of-house and SysOps technologies (e.g. Linux Admin, Networking, DNS, DHCP, etc.). I am here for all things!

    $35.00 /hr
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  5. Yogesh Sharma

    Yogesh Sharma

    Active Directory and Exchange consultant

    India - Tests: 3 - Portfolio: 1

    A Highly motivated and result-oriented individual with over 8 years of experience in a professional environment having a great work culture and meticulous attention to detail with emphasis to customer satisfaction. Ability to achieve set targets and goals in a timely manner. Microsoft Certified System Engineer in Windows Server 2003 with Exchange and Technology Specialist in Windows Server 2008. Extensive hands-on experience in configuring, monitoring, upgrading, migrating and maintaining systems running Microsoft Exchange Server suite (2003 to 2013). Extensive hands-on experience in configuring, monitoring, upgrading, migrating and maintaining systems running Microsoft Active Directory Services(2003, 2008). Extensive hands-on experience in configuring, monitoring, and maintaining systems running Microsoft Cluster Services. Extensive hands-on experience in configuring, monitoring, upgrading, migrating and maintaining systems running Microsoft SharePoint Services(MOSS 2007). Troubleshooting Windows Server related issues(AD, DFS, IIS, DHCP, DNS, and WSUS) Projects, Installations, Configurations and Migrations etc. Configuring and troubleshooting on Mailbox, CAS, and Hub and Edge server roles installations. Configuring High availability solutions like Local Continuous Replication/Cluster Continuous Replication/Standby Continuous Replication technologies. Troubleshooting on Mailbox Migration, Public Folder replication, Database Inconsistency, Exchange services, Offline Address Book, Recovery Storage Groups. Implementing Disaster Recovery in exchange servers for recovering exchange information. Configuration and Troubleshooting External Mail flow (Inbound/Outbound), Mail flow between servers, Spam issues, Edge Synchronization. Configuring Anti spam/Transport agents, Application Relay, SMTP/Transport service problems. Analyzing and evaluating issues using various tools and utilities like EXBPA, EXTRA, ExMon, PFDAVAdmin, Exmerge, DCDIAG, NetDiag, NLtest, telnet, Replmon, AD modify, ADMT, MFCMAPI, etc. Installation, Configuration & Monitoring of Trend Micro Internet Messaging Security Suits & Symantec Endpoint Security. Basic Hygiene & Server hardening of all Windows OS, Linux OS & Subsystems likes IIS, ADS, and SQL Server etc. Security Health Check of all Windows & Linux OS. Ensure documentation of all activities & procedures adhering to organization standards

    $12.00 /hr
    2 hours
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  6. Margaret F.

    Margaret F.

    Web Projects

    Colombia - Tests: 3 - Portfolio: 2

    System and Computing Engineering, Total Quality Management and Productivity Specialist, and Master in Engineering focused on systems engineering and computing. Project Management (PMP certification in progress). Quality Assurance Management, Software Engineering, Multimedia (Multimedia content management based on MPEG-7 standard), Databases (experience on database modeling and implementation for enterprise solutions. XML documents management-XML native DB), Software applications analysis and design by using UML and XP methodologies. PHP and RoR web applications development

    $27.78 /hr
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  7. Aleksandar Savic

    Aleksandar Savic

    Electrical maintenance and project engineer

    Serbia - Tests: 1 - Portfolio: 5

    Nobody knows enough to think that he does not need learning! Electrical project designing. Drawing electrical schematic. Developing Siemens Step 7, Fatek and other software for PLC. Developing WINCC, BEIJER and similar HMI software. AutoCAD 2D and 3D Microsoft Word and Excel. I work for money, but I really care about client satisfaction!

    $11.11 /hr
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  8. Denis C.

    Denis C.

    Expert System Engineer

    Moldova - Tests: 9

    PROFILE – A self-motivated and committed system administrator with exposure to a wide range of technical areas, focused on delivering best experience to the end-users – Nine years of experience in administering business–critical application stacks such as banking software, middle-ware, billing systems, Telecom-specific applications; troubleshooting complex issues, managing both production environments and databases of highly respected companies – Performed upgrades planning, software developing and documenting the knowledge – Highly adaptable and quick to learn new skills – Six years of customer service experience MAIN TECHNICAL SKILLS O/S: HP-UX, SunOS, AIX, RedHat, CentOS, Debian – installation/configuration Software: MySql Server – installation/configuration Apache Web Server – installation/configuration Nginx – installation/configuration Apache Tomcat – installation/configuration Redhat JBoss Application Server – maintenance Oracle WebLogic Application Server – maintenance Oracle Tuxedo – maintenance Oracle Database – maintenance CVS – codebase maintenance HP Quality Centre – configuration/maintenance SSH Server – installation/configuration Telecom–specific Billing Applications (Amdocs Ensemble, Oracle BRM) – maintenance Oracle VM VirtualBox – installation/configuration Languages: Python – 1.5 years Perl – 3 years AWK – 4 years Shell Scripting – 5 years SQL (mysql and Oracle) – 4 years Java – 0.5 years PROFESSIONAL EXPERIENCE – Billing System Engineer, Team Lead (3 persons in submission): 2010 - 2013 – Software Developer: 2008 – 2010 – Senior System Engineer: 2003 – 2008

    $16.67 /hr
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  9. Yavor Yanakiev

    Yavor Yanakiev

    System Network Engineer

    Bulgaria - Tests: 2 - Portfolio: 1

    An IT Professional with CCIE(Lab Attempted),CCNA,CCDA, CCNP,JNCIA, JNCIS-Security and more than 10 years of experience in Network designing, planning, and implementation. Possess extensive experience with hands on products like Routers, Switches, Firewalls(UTM Devices), Servers, Link Balancers, PABXs(Telephony Systems). I was involved in a complete setup of Data Center in my career - design, implementation and support. SYSADMIN: Debian Linux / Ubuntu Linux / Red Hat ES Linux / CentOS Linux / FreeBSD Unix /pfSense Unix / Cisco Routers & Switches FTP SERVICES: proftpd, vsftpd, pure-ftpd, sftpd, tftpd FILE SHARING SERVICES: Samba, NFS PRINTING SERVICES: Cups CACHE SERVICES: Varnish, Memcache, MemcacheDB, eAccelerator WEB SERVICES: Apache v1/2, Nginx, PHP v4/5, Suhosin MAIL SERVICES: Postfix, dovecot, courier, RBL, postgrey, spamassassin, amavis, razor, pyzor, clamav, dcc DB SERVICES: mysql v4/5, phpmyadmin, mysqlcluster, postgresql v7/8, phppgadmin DNS SERVICES: bind9, tinyDNS, powerDNS PROXY SERVICES: Squid, SquidGuard, DansGuardian, URLFilter, haproxy, pond FIREWALL SERVICES: iptables, ipfwadm, netfilter VERSIONING SERVICES: SVN, CVS, GIT IDS SERVICES: Snort, PortSentry, Fail2ban, Bastille, Chkrootkit, Rkhunter, Tiger, Tripwire, Aide MONIT SERVICES: Nagios, Cacti, Zabbix, Mon, Monit, Zenoss, Ntop, Munin KERNEL SERVICES: kernel v2.4/2.6, grsecurity, openwall, other patches STATISTIC SERVICES: Awstats, MRTG, Vnstat, Htop, Bwm-ng NETWORK PROTOCOLS: TCP/IPv4 IPv6, IPX, ROUTING: Static Routing, Rip v1/2, (E)IGRP, OSPF(V3) SWITCHING: VLAN, VTP, STP, Inter VLAN Routing WAN: PPP, FR, Network Security, ACLs, IP Addressing, NAT NETWORK MANAGEMENT -Planning, designing, configuring and managing LAN/WAN ensuring maximum network uptime. - Carrying out installation & configuration of network, troubleshooting network problems. - Monitoring and analysing the network including Netflow products(Manage Engine Netflow), Solar Wind Orion, Wire Shark, Sniffer Pro, MRTG ,Cacti, Ethereal, Deep9s Edge Security Profiler, Nmap, Kiwi Syslog Server Possess sound knowledge of: - Cisco IOS up to and including version 12.4 – Advanced Enterprise Services. - Catalyst Switches IOS up to and including version 12.4 - Advanced IP Services. - Catalyst Switches including 1900, 2950, 2960, 3550, 3560, 3750, 4506 and 6509. - Cisco Routers – ISR800,1700, 3600, ISR 2801,ISR2821, 7609, ASR1002 - Routing protocols RIP, OSPF, IGRP, EIGRP, IS-IS, BGP, static & default routing. - IP Multicast technology – PIM implementation, IGMP -VLSM, PPP, IP Addressing, Redistribution, Network Address Translation, TCP/IP, DNS, DHCP, Network Aggregation - Switching technologies like VLAN, Inter-VLAN Routing, Ether Channel, VTP, MLS, HSRP, VRRP, UDLD, STP 802.1d and 802.1w - Remote Access Solution like ISDN, Frame- Relay, PPP and HDLC. - Network designing and trouble-shooting. Network Cabling and Infrastructure. - Elfiq link balancer basic experience http://www.elfiq.com/ - Basic experience with MPLS VPN configuration and implementation with PE-CE routing protocol configuration Network Security - Implementing & configuring VPN ( Open VPN, Site to Site VPN,PPTP, Mobile IPsec VPN) - Cisco Firewall - PIX 506e, ASA 5505, 5510,5520 – experience in maintenance and configuration - Cisco IPS/IDS Firewall - ASA 5505 with AIP SSC-5 - Linux IPS/IDS Firewall - Deep9s - basic experience in maintenance and configuration - Linux Firewall - Pfsense - FreeBSD based firewall in VMware environment - Handling security of Cisco IOS - Zone-based Firewall - Managing Access Control (ACL), Traffic Filtering - Implementing and monitoring information security policies. - Handling network and information security audits. VOICE SERVICES - Cisco ISR 2821 with CUE – configuration of Auto attendant system, Dialling plans, Voice Mail, Fax services, E1, Pots, configuration of IP telephony, Accounting and Billing, Conference Service; - Cisco Unified Communications 520,540 – Dialling plans, Fax services, E1, Pots, IP telephony, Voice Mail; - Intercom – Helios IP; Operating System Knowledge - System administrator experience with various operating systems - Windows 3.11/95/98/2000/2003/XP,Vista,Win7, DOS, FreeBSD(basic), Debian(basic), Windows server editions(Windows 2003,Windows 2008 R2,Windows SBS2011;) Special Services - SMS gateway Ozeki NG http://www.ozekisms.com/ - Nextiva and Loronix video server and client software; Verint Networking appliances – encoders and decoders http://verint.com/ - Axis video software and encoders http://www.axis.com/ Virtualization - VMware ESXi 4.1, ESXi5 - Microsoft virtualization – Hyper V server - Blade Centre H, HS22

    $15.11 /hr
    0 hours
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  10. Semyon Galichenko

    Semyon Galichenko

    Linux/BSD system administrator with Python experience

    Russia - Tests: 3 - Portfolio: 3

    I have been using different *nix operating systems for about 6 years. Currently I'm working in university as a system administrator. I have experience in installing, configuring and maintaining linux and freebsd servers. Major expert areas: OS: Linux, FreeBSD, Windows Server 2008/2012 (R2) Virtualization: VMware ESXi, XenServer, OpenVZ, FreeBSD jails, KVM NAS: NetApp, Synology Databases: MySQL, PostgreSQL Networking: Cisco ASA, Cisco routers, VPN Programming: bash/python scripting, django, php, html, css Other software: sendmail, smtpd, dovecot, openldap, clamav, milters, bind, squid, apache, tomcat, softethervpn ... I would be happy to help. Thank you! :)

    $11.11 /hr
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