Customer Care, Customer Service Reprs, Tech Support

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  1. Zeinab ElKady

    Zeinab ElKady

    Project Planner/ Customer Service Leader

    United States - Last active: 21 days ago - Tests: 6 - Portfolio: 3

    I seek a role in a dynamic role where I can utilize my analytical skills to solve business challenges and deliver exceptional customer service through innovative solutions. I also seek to exploit Knowledge and skills in conducive environment to the fullest extent and attend the ultimate objective of the organization through a continuous learning approach.

    $11.11 /hr
    1,709 hours
    4.63
  2. Robin B.

    Robin B.

    Customer Service and Office Professional

    United States - Last active: 2 days ago - Tests: 5

    My Background in Customer Service and Support coupled with my Data Entry skills would enable me to be a valuable contribution to your company. I have a wide range of skills and abilities. I have approximately (13) years of experience with Inbound/Outbound Customer Service, Support as well as Administrative and Clerical skills. I have (3) years of experience in Sales and Telemarketing. I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and LinkedIn. I have my A.S Degree in Medical Assisting and I do have some Medical Billing/Coding experience as well as some Transcription. I also have experience using ticket systems such as Wufoo and Zendesk( new and old version) I am quick to learn anything and everything. I am an honest, hardworking, dedicated quick thinker as well as on my feet kind of person. I am native English and I was born and raised in the USA!! I live in Florida which is Eastern Standard Time zone.

    $14.44 /hr
    844 hours
    4.64
  3. Lamiesha S.

    Lamiesha S.

    Customer Service/Data Entry Professional

    United States - Last active: 24 days ago - Tests: 8

    I have 8+ years in the customer service field. I have moved from an Admin role to inbound/outbound agent, Quality Assurance and up to a supervisor. My core competency lies in talking with people, and data entry. I am seeking either a phone or admin position on the weekends or at nights. I am willing to do inbound or outbound, data entry and admin. I have experience with Microsoft word, excel, powerpoint, and google docs. I am able to type 60 wpm.

    $10.00 /hr
    310 hours
    5.00
  4. Jessica Rumeral

    Jessica Rumeral

    Training Supervisor for Customer Service

    Philippines - Last active: 1 day ago - Tests: 4

    • Training Supervisor for more than a year (Current Position) • Product Trainer for 1 year • Customer Service Relations for 7 months • Six Sigma Trained • Trained on Effective Communications • Trained on Communicating with Results • Trained on Advanced Problem Solving Skills Levels • Trained on Effective Leadership Styles • Trained on Time Management • Trained on Manager's Indoctrination • Trained on Training Needs Analysis • Trained on Conflict Management • Excellent Written and Verbal Communications Skills • Great People Skills • Excellent Customer Service Skills

    $11.11 /hr
    2,428 hours
    4.93
  5. Shellaise D.

    Shellaise D.

    Transcriptionist, Writer, VA, Customer Service

    Philippines - Last active: 3 days ago - Tests: 19

    -Native English speaker. -Experienced VA; Personal/Administrative support -Experienced transcriptionist (4 years) with 95%-98% accuracy. -Customer Service Experience (3 years) -With medical background -Critical thinker; ability to discern and and anticipate the needs of a project. -Average typing speed: 60wpm. -Proactive in providing updates and status reports to my clients. -Can be available at anytime my client needs me to be available.

    $10.00 /hr
    375 hours
    4.88
  6. Michele T.

    Michele T.

    Business Management/Customer Service Professional

    United States - Last active: 8 hours ago - Tests: 6

    Dedicated entrepreneur/customer service professional motivated to maintain customer satisfaction with a commitment to addressing customer concerns with speed, accuracy, and professionalism. Proven ability to establish rapport with clients and exceed expectations. Reliable and driven, with strong time management and prioritizations skills If you hire me you will not be disappointed!

    $16.67 /hr
    674 hours
    4.55
  7. Paul Laguna

    Paul Laguna

    Customer Service Specialist Punctual & Trustworthy

    United States - Last active: 8 hours ago - Tests: 3 - Portfolio: 1

    I offer over 15 years of Customer Service, Customer Support, Compliant Management, Sales and Relationship Management experience. Over the last 15 years, I have helped many major BMW N.A. car dealerships companies grow in Southern California. Employed as a Wholesale Parts Manager at the age of 23 in a extremely high volume call center, I repaired many major customer to business relationships, customer service and support, increased sales by 55%, increasing volume sales by 68% at overall departments. I was also awarded by the Ebay market as "Top Rated Seller" for 2013 and "Power Seller" for 2011, 2012 and 2013. I am seeking opportunities to prove my skills as an excellent customer service, support supervisor or agent to increase value and help your business grow. My specialties are phone and e-mail customer service, support, complaint management, supervisor, data-entry, sales, virtual assistance, marketing, customer relations, create purchase orders and RMA's, search though product data-bases, heavy multitasking, forecast production month and yearly. I am Punctual, Honest, Trustworthy, Polite, Focused, Empathetic, Innovative, Rational, and a Perfectionist.

    $18.00 /hr
    1,448 hours
    4.98
  8. Mark frando V.

    Mark frando V.

    Tech Support and Customer Service Manager

    Philippines - Last active: 1 day ago - Tests: 14

    With 8 years of experience in a call center industry, focusing on Technical support, Billing and Customer Service, my end goal is to provide the highest quality interaction to my clients. My expertise involves providing online support through extensive research, data entry, email support, customer service, technical support, hiring, training, data mining and analysis.

    $8.89 /hr
    5,555 hours
    5.00
  9. Alexis C.

    Alexis C.

    Data Entry Specialist / Web Researcher / Customer Service

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 3

    If you would like top quality work with a fast turn around and reliable service, please consider hiring myself! I'm a result-oriented person who loves to get the job done right for the first time. I'm easy to contact, reliable and always work ahead of time. I have been involved in different research and data entry projects which honed my skills, and helped me build my credibility as a Data Entry Specialist. Web Research and Data Entry Projects: - Finding hotels and contact information - Searched emails of company's executives and employees. - Collected pictures of properties, renamed and compiled them in Dropbox - Transcribed short MP3 audios - Collected pictures of fabrics and entered them in a platform for a Fashion Website - Searched construction supplies companies and independent service provider in Canada and entered them into an Excel - Located stores in Foursquare using Google Maps - Tested a Website - Compiled book blogs in Google Spreadsheet - Searched app review sites and their contact information - Updated the database of a contact provider website - Searched lawyers with different practices and their relevant contact information like emails and phone numbers and entered them into a Spreadsheet.

    $4.44 /hr
    13,384 hours
    4.99
  10. Geneive B.

    Geneive B.

    Customer Service Associate/Freelance Writer/Virtual Assistant

    Philippines - Last active: 4 days ago - Tests: 8 - Portfolio: 9

    I have been in the customer service industry since 2006, supporting customers with various needs from technical queries to billing and statement queries to general product enquiries and complaints. I believe that the keys to providing good customer service are: the right attitude, the right knowledge of the products and the ability to navigate through the system well. These enable us to respond quickly to information required by the clients and to satisfy their needs in a timely and accurate manner. One of the things I bear in mind is that customers ask these questions either because they do not have the right access to tools or systems that can help them or they are not familiar on how to use these systems. Providing exceptional and holistic customer service experience is going beyond answering the queries but building rapport and making sure that they get remarkable service. By nature, I am a very creative, friendly and helpful person. I am very fluent with spoken English coming from intensive conversation, grammar and accent training with top firms like Microsoft. I'd also like to expand my knowledge in writing as I love writing blogs and I'd like to learn more about different societies and cultures.

    Groups: Article Samurai

    $8.89 /hr
    8,359 hours
    4.97