Customer Care, Customer Service Reprs, Tech Support

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Gary Francis David

Gary Francis David Agency Contractor

Customer Service Expert

Philippines - Tests: 9 - Portfolio: 10

Over the last 7 years, I've been in the call center industry as an inbound sales agent, outbound telemarketer/appointment setter, and a team manager. I've been with NCO Group as a Team Manager, and Fortune 500 company HSBC. Prior to becoming a team manager, I was an outbound sales agent/telemarketer/appointment setter from telecom and financial accounts. I am interested in phone selling, telemarketing, appointment setting, and customer service. My goal is to be able to assist clients in marketing their business, generate revenue and do the workload and help them leverage their time. I am interested in working as a freelancer, where I can accomplish all my tasks without being watched by someone. I am a type of person who can finish all tasks with less/no supervision. I also have experience in internet marketing. Being an internet marketer for 2 years, I'm familiar with article marketing, email marketing, affiliate marketing, social media marketing, and article writing as well.

$7.78 /hr
7,180 hours

Dreamy Rose Loquinario

Dreamy Rose Loquinario

Customer Service Manager

Philippines - Tests: 6

Self-driven, results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses own performance. Mature, credible, and comfortable in dealing with customers or senior big company executives. Reliable, tolerant, and determined. Empathic communicator, able to see things from the other person's point of view. Well presented and businesslike. Keen for new experience, responsibility and accountability. Able to get on with others and be a team-player. Specific Job Skills: Able to communicate and motivate via written media. Able to write Understands the principles of marketing and advertising, customer service and the like. I have been with Customer service work for 10 years and have smoothly managed a team. I could do phone calls, manage a team, handle emails, create reports, do back office work and many more.

$10.00 /hr
8,807 hours

Tracy Wheeler

Tracy Wheeler

Customer Service Representative

Turkey - Tests: 1

I worked in the Insurance industry for 15 years, until I went on a career break. I have an GNVQ level 3 in customer services. While on my career break I have helped in friends businesses with general office duties including preparing contracts, answering emails and preparing accounts. I have good communication and liaison skills, enjoy working on my own initiative and as an experienced team member. I am hard working, reliable and trustworthy and take pride in my work. I enjoy a challenge and resolving problems. In 2011 I completed an online TEFL course.

$5.56 /hr
56 hours

Alexis Sombreno

Alexis Sombreno

Experienced Customer Service Representative

Philippines - Tests: 1

I am an expert in dealing with Customer's issue and resolving their concerns in a timely manner, I am able to perform daily task and can accomplished within clients time frame.Able to perform excel and micro soft word related job. Excellent in English communication and good in Writing. I've been working as Customer Service Representative for four years in total.I have a positive attitude towards work and can make sure that all given task is performed in a professional manner.

$3.33 /hr
26 hours

Valeria K.

Valeria K.

experienced customer service agent

Italy - Tests: 10 - Portfolio: 1

I have several years of working experience in the administration and customer service area, gained in a large international organization. Along with the general administration work, I improved my customer service skills through managing customer enquires in a professional and courteous manner in person, on the telephone or via email. Some of my other responsibilities were: handling incoming reservations, database maintenance, hiring new employees, preparing and giving presentations and organising trainings. I am Bulgarian and Italian native speaker and have experience in translation from English to Bulgarian and English to Italian. Moreover I am experienced in web research and e-mail handling.

$11.11 /hr
970 hours

Muhammad Suleman Butt

Muhammad Suleman Butt

Experienced Customer Service Representative

Pakistan - Tests: 2

I am a Customer Support Specialist with experiences in various areas of specialization like Call and Email Handling, PowerPoint presentation, MS Excel and MS Word, Website Management Data Entries, Virtual Assistance, and many more. I would love to create a wonderful working relationship with you by providing remarkable professional work. I am a fast learner, and I always try to understand the varying needs of each client. I've gained experiences.

$3.60 /hr
2 hours

Sharon S.

Sharon S. Agency Contractor

Customer Service Expert

Philippines - Tests: 8 - Portfolio: 41

To secure a position that will lead to a lasting working relationship at the same time provide me a chance to show my fullest potentials to a company that will provide me a space for professional and personal growth. For the past year, I have been employed as a customer support specialist, email responder, web researcher, data entry specialist, and all-around VA where on daily basis I develop, maintain and strengthen trusted client relations with both prospective and current customers using different technologies and tools, including Zendesk. I have consistently met and exceeded weekly goals and objectives.

$10.00 /hr
14,720 hours

Paula Manago

Paula Manago Agency Contractor

Experienced Customer Service Representative

Philippines - Tests: 1

I have great knowledge of customer service, where I gather a vast experience from my previous employments both locally and online over the last 5 years . During my tenure, I have assisted customers in processing orders, resolving queries and ensuring they are satisfied. I am an enthusiastic, hardworking, witty and outgoing individual with expressive communication skills and positive attitude. I am a great individual , who is very competitive and willing to go above and beyond in my field. I seek to provide excellence as a multi-tasking team player and leader. I have a vast knowledge in the fields of data entry, research and product analysis. My work and experience in these fields has given me a great opportunity to gain a deep knowledge in the fields of customer service, project management and technical support.

$10.00 /hr
382 hours

Ma. Lourdes Carido

Ma. Lourdes Carido Agency Contractor

Customer Service Representative

Philippines - Tests: 1

I am an experienced Customer Support with 4+ years of experience. Through this time I have successfully complete task that are related to business(requirements) analysis field,data entry tasks and Web research tasks. I have had deal with different fields of customer service. I have taken computer science degree at 2001. From beginning of my career I have had deal with different customer service related tasks.

$10.00 /hr
86 hours

Marienneth Kathleen D.

Marienneth Kathleen D. Agency Contractor

Excellent Customer Service Associate

Philippines - Tests: 4

I have been in the customer service field (email, chat, and phone) for almost 9 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted and appreciated. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

$12.22 /hr
6,399 hours