Customer Care, Customer Service Reprs, Tech Support

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  1. Melissa Bent

    Melissa Bent

    Data Entry/ Virtual Assistant/ Customer Service Representative

    Jamaica - Last active: 19 hours ago - Tests: 7

    My sole purpose is to utilize my knowledge, skills and ability in the advancement of your company. I believe with my skills and experiences I can improve your on-line position through providing great efficiency, on time delivery and excellent document preparation. My most recent works were to schedule interview appointments for a company California who were recruiting employees and making calls for another company to recruit different types of translators. Additionally I have worked as an Administrative Assistant, performing several administrative duties, which has contributed to the organizing of files, standardizing procedures and delivering of superb customer service.

    $5.50 /hr
    414 hours
    5.00
  2. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Last active: 19 hours ago - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,371 hours
    5.00
  3. Lexzelle N.

    Lexzelle N.

    Excellent Customer Service Representative (Email/Chat Support)

    Philippines - Last active: 19 hours ago - Tests: 2

    If you are looking for an expert Chat/Email Support representative, you can definitely count on me.. I have worked with one of the top call centers (BPO) in the Philippines for which the client is an international (U.S) cable company (Comcast). Work Experience: - Customer service rep (Chat/Email) - Team Leader - Data Entry - Troubleshooting - Account registration / Password resets - Billing - Upgrade / downgrade services - Process order and shipment - Process online payment - Schedule appointment - Retention Qualities: ***Proficient in English ***Reliable ***Dedicated to work ***values Integrity ***has fast and reliable internet connection at home ***40-45 wpm typing speed with 98 - 100% accuracy ***Adheres to agreed schedule

    $9.44 /hr
    3,859 hours
    5.00
  4. Aidyl Rose Saulo

    Aidyl Rose Saulo

    Experienced Customer Service Representative/ Online ESL Teacher

    Philippines - Last active: 19 hours ago - Tests: 2

    • Good communicator • Proficient in MS Office Applications and Internet Operation • Result oriented, organized and requires minimal supervision • Adept in building good rapport with company management and customers • Flexible and learns fast in acquiring skills necessary for the job • Punctual • Delivers business strategies while developing a motivated and high performing team

    $6.00 /hr
    1,193 hours
    5.00
  5. Kara louella D.

    Kara louella D.

    Proficient Virtual Assistant, Writer, Customer Service & Support

    Philippines - Last active: 19 hours ago - Tests: 4

    I'm a virtual assistant, data entry specialist, writer, and a Customer Support Specialist. I have been working in this field for 5 years now. I have experiences in administrative support, customer support, creative & technical support, database management, email responding and handling, social media management, article writing, and basic Wordpress. I have the capability to do any administrative and data entry tasks in a quick turnaround time with efficiency and quality. Before I joined this platform, I was in the healthcare field working as a caregiver. I studied Bachelor of Science in Nursing in one of the prestigious medical school here in the Philippines. Aside from that, I've also worked as a team leader for an advertising firm wherein I manage a team of 6-8 people to promote products.

    $4.00 /hr
    6,069 hours
    4.66
  6. Cristina D.

    Cristina D.

    Transcriptionist, Data Entry, Lead Generation, Customer Service

    Philippines - Last active: 19 hours ago - Tests: 7

    My skills include: * transcription * lead generation * knowledgeable with Salesforce.com * data entry and management * customer service * Microsoft Word * Microsoft Excel * internet research * quality assurance * trainer for English pronunciation and grammar Focuses on quality, accuracy and client satisfaction. Works well under pressure, quickly and efficiently. Completes work by specified deadlines, or earlier. Detail-oriented and organized.

    $7.78 /hr
    3,039 hours
    4.99
  7. Christine S.

    Christine S.

    Virtual Assistant, Customer Service, Lead Generation Expert

    Philippines - Last active: 19 hours ago - Tests: 9 - Portfolio: 14

    I've been working with Odesk for almost 3 years now. I'm so happy and blessed that I already completed 22 variety of jobs with excellent results. I may not have all the skills required but one thing for sure I have the ability to turn every challenge an opportunity. I can easily cope up with stressful situations at work and still expect a positive outcome. Before I joined Odesk, I worked in call center industry for 5 years I started working as Reservation Specialist on United Airlines account. Then was transferred to Technical Account on HP and the last and biggest account was under Sprint as Tier2 Customer Service Representative. Overall summary of my valuable work experience at ODESK: • Virtual / Personal Assistant (Udemy and Real Estate Company) • Email Management ( Web based/Email Clients) • Web Research and Data Entry • Lead Generation / Data Mining • Formatting Documents (Excel, Word, PDF) • Creating PowerPoint Presentations

    $5.56 /hr
    3,700 hours
    4.88
  8. Cherry May Herrera

    Cherry May Herrera

    TeleMarketing / Appointment Setter / Customer Service/ Phone Support

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 3

    Thank you for taking time to view my profile! I have extensive experience in sales, appointment setting, customer service, job posting, email handling and business management. I am a goal oriented person, honest, hard worker, fast learner; meticulous and paying close attention to detail with strong written & verbal communication skills.I take directions very well, can handle heavy workload, and complete projects on or before the deadline with perfection.

    $5.56 /hr
    2,305 hours
    4.98
  9. Louie Loi Busa

    Louie Loi Busa

    Customer service representative for 4 years

    Philippines - Last active: 19 hours ago

    I am a Hard working person and I like working full time in any jobs available. I am a Graduate of Bacherlor of Science in Nursing at Father Saturnino Urios University in 2009. In 2010 I've worked for Equi-Parco Construction Company as a Safety Officer and a year after that i resigned. In 2011 i got hired as a Customer service representative at Stream Global services, there we're several accounts in Stream and i was assigned for America online(AOL) billing and retentions department, After 5 mons i resigned because i feel i was not growing in the company, that's why i decided to apply for Convergys Phils because I've Heard it was a very productive company and has a lot of benefits, I got hired in April 2012 as a Tech support representative for Comcast company and worked for the company for 2 years and 8 mons. I'm more than willing to Learn and aim high with this kind of business

    $3.00 /hr
    628 hours
    5.00
  10. Donna Moss

    Donna Moss

    Sales/Telemarketing/Lead Generation/Research/Customer Service

    United States - Last active: 19 hours ago - Tests: 7 - Portfolio: 1

    Professional who has over 10 years of combined experience in order processing, appointment setting, cold calling, lead generation, customer service, sales, data entry & research as well as vast experience in managing teams. I am very adept in time management and meeting deadlines. I will work diligently to meet your time-frame and to provided excellent service and work.

    $19.00 /hr
    2,727 hours
    4.87