Customer Care, Customer Service Reprs, Tech Support

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althea morrison

althea morrison

Experienced customer service representative

Jamaica - Tests: 6

I have several years of customer service experience including online, over the phone and in person. I've recently started using five 9 and I have tested Xlite as well. I'm very flexible and a fast learner so I will be able to use any CRM soft wares. I have gained several experience as a customer service and sales representative at ACS/XEROX, Elephant Group and The Broadmoor hotel in Colorado springs USA. I'm all about professionalism and going above and beyond to get the job done. I'm a team player and I can multitask very well. I'm looking forward to working with your team as a customer service rep and also your plan B when you need support for any additional projects.

$7.00 /hr
10 hours

Sycar Parkinson

Sycar Parkinson

Customer Service/Administrative Support

Jamaica - Tests: 5

I have been in the Customer service business for 5 years. I have worked in Amazon Customer Service for 2 years as a Retail specialist and also a Kindle Technical support generalist in a Call Centre environment. My skills includes; Customer Service relation, typing, troubleshooting technical issue with Kindle Fire and apps, Internet and browsing, Microsoft suite, advertising and market research. I have also a strong administrative background in Office Skills. I am seeking opportunities for small and big business and at the same time I can provide their needs especially dealing with clients. My goal is to become successful in the online work environment. I am very driven and would appreciate any opportunity to show one the work that I can do.

$8.89 /hr
0 hours

Gary Francis David

Gary Francis David Agency Contractor

Customer Service Expert

Philippines - Tests: 9 - Portfolio: 10

Over the last 7 years, I've been in the call center industry as an inbound sales agent, outbound telemarketer/appointment setter, and a team manager. I've been with NCO Group as a Team Manager, and Fortune 500 company HSBC. Prior to becoming a team manager, I was an outbound sales agent/telemarketer/appointment setter from telecom and financial accounts. I am interested in phone selling, telemarketing, appointment setting, and customer service. My goal is to be able to assist clients in marketing their business, generate revenue and do the workload and help them leverage their time. I am interested in working as a freelancer, where I can accomplish all my tasks without being watched by someone. I am a type of person who can finish all tasks with less/no supervision. I also have experience in internet marketing. Being an internet marketer for 2 years, I'm familiar with article marketing, email marketing, affiliate marketing, social media marketing, and article writing as well.

$7.78 /hr
7,184 hours

Teri Burress

Teri Burress Agency Contractor

Exceptional Customer Service Representative

United States - Tests: 5

I would like to expand my knowledge and skills on data entry, customer service and support, and office skills as well as other fields. But I excel in office skills and a personal or virtual assistant is definitely my profession of choice. I am a full-time, online student and maintain a 4.0 GPA in my studies. I am choosing to try to work from home because I have a one year old son and I would like to spend time with him more, not to mention the price of childcare is outrageous. I would love to learn new things and broaden my knowledge of subjects I don't know. Since education and learning is so important to me, I don't want to stop at school. I would love to learn about anything and everything.

$16.67 /hr
4,287 hours

Hannah Jane D.

Hannah Jane D. Agency Contractor

Technical Support/Customer Service

Philippines - Tests: 14

Also worked as a Junior Support staff for a Internet Marketing company. Over 8 years as part of the BPO Industry and was exposed to different type of support. I've been with Chat, Email and Phone technical support. I was also part of the second level technicians assigned to cater escalated cases and customer advocate emails.

$4.00 /hr
77 hours

Ian Cris Malasador

Ian Cris Malasador Agency Contractor

Customer Service Professional

Philippines - Tests: 2

- One of the recipients of the Ten Outstanding Convergys (J Centre) Employees (TOCE) for the year 2014 - the first in the company - Conducted strategic call-coaching training sessions, - Mentored Senior Agents in executing call coaching sessions. - Provided feedback to Agents on their daily performance and impacting behavios in a timely manner. - Partnered with Human Resources to screen, interview and hire agents for contract. - Communicated expectations and provided company and program updates to new employees and changes. - Ensured that effective training and mentor resources were provided for all employees. - Team with support organizations (Quality and Learning, Operations Planning, Human Resources etc.) to evaluate process improvement opportunities. - Drafted action plans that has been rolled out to the whole program to strategically reach the KPI goals. - Stayed current on internal work processes, policies and procedures. Responsible for understanding and complying with all company and team policies and procedures. - Kept updated with product knowledge to ensure accuracy in coaching and driving productivity. - Became a top Team Manager of the Month numerous times for getting high team scores accross all KPIs.

$5.00 /hr
169 hours

Griz F.

Griz F. Agency Contractor

Customer Service Specialist

Philippines - Tests: 7

I have been working in the BPO industry for over 7 years and I have learned a lot of things and developed several skills in which I am sure that I can use if given the opportunity to get hired to do simple to complex tasks. With my entire working history, I have enhanced my skills in Inbound Customer Service and Outbound Sales and I am willing to be trained for other available field of works and I am ready to grab opportunities for home based jobs.

$5.56 /hr
2,169 hours

Florence S.

Florence S. Agency Contractor

Customer Service Representative

Philippines - Tests: 1

I am a motivated Customer Service Representative. I have 2 years of work experience in call center and 3 years experience in Data Entry as well as in several Research tasks. I am an open minded and hardworking person. I love new challenges and busy, demanding work environment in a timely manner.

$10.00 /hr
369 hours

Gillianne M.

Gillianne M. Agency Contractor

Customer Service Representative

Philippines - Tests: 5

I am an experienced Customer Service Representative for five years. I have worked with Motorola, Tracfone, Comcast and Century Link, I also know how to navigate Zendesk and create tickets, which I learned when I was working before. During my service I was also promoted as Level 2 support agent. And with the experiences I have encountered I know I can provide the good quality of service that your company is looking for.

$7.78 /hr
4,295 hours

Ninia Salazar

Ninia Salazar Agency Contractor

Telemarketer/Customer Service Support

Philippines - Tests: 4

I've been working as a Customer Service Representative since 2009. Specifically, as a complaint desk officer. I've handled almost all types of customers and have resolved numerous issues to the satisfaction of all involved. Goal-oriented and has a keen eye for details. I am an experienced telemarketer, lead generation and appointment setter. I have worked and made calls for different campaigns. Such as, real estate campaigns, order processing, etc. I am a data entry specialist. Admin works and online research.

$5.56 /hr
2,018 hours